LMS Trends 2015: Is It Time for Something Different?

Learning Management System (LMS) solutions continue to underperform across a wide swath of metrics, according to the organizations that use them. The average satisfaction score for any of the 17 aspects of the LMS measured in Brandon Hall Group’s latest research never surpasses 3.5 on a 5-point scale. This is not exactly a ringing endorsement of a market estimated to reach $7.83 billion by 2018.

Brandon Hall Group’s 2015 LMS Trends Survey indicates that companies are dissatisfied with basically every aspect of the systems they are using and are looking for better options. However, this may be the point in time where simply switching to another LMS is not the answer. Instead, companies seem to be longing for a different strategy altogether.

Key Findings

• Only about one-third of companies are absolutely sure they will renew with their current LMS provider, and 38% are actively looking to replace their solution.
• On average, companies are not overly satisfied with any aspect of their current LMS solution.
• Perceived deficiencies with learning technology runs far and wide, including ease of use and vendor support.
• Companies that spend more per user for their LMS are actually less satisfied.
• The longer a system has been in place, the less satisfied organizations become.
• Cloud deployments deliver significantly higher satisfaction ratings.

Critical Calls to Action

• Use technology to support the learning strategy, not dictate it.
• Solve today’s challenges, but plan for the future.
• Leverage technology for a truly blended learning experience.
• Realize the potential in mobile, collaborative and cloud technologies.

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