• September 25, 2020
HCMx Radio 156: What’s on the Other Side? L&D and the Impact of the COVID-19 Pandemic

Guest: Samantha Lang, Content Director, SAP Litmos

Samantha joined SAP via its acquisition of CallidusCloud in 2018, following CallidusCloud’s 2014 acquisition of Clicktools, where she’d served since 2012. Samantha has contributed to B2B software marketing teams for nearly 20 years, specializing in messaging, content creation, branding, and creative strategy. She holds a BA in English from Fordham University and an MFA in Creative Writing from American University.

About SAP Litmos

SAP Litmos solutions are the future of rapidly implemented training for the customer-focused enterprise. The solution combines a powerful LMS–SAP Litmos Training–with a robust course library–SAP Litmos Training Content. It enables targeted learning, boosts employee experience and loyalty, and protects the brand by keeping the organization compliant. By engaging learners right in the flow of work, SAP Litmos solutions empower personnel with knowledge that drives a better customer experience, improving KPI’s across the enterprise.

Topics and questions include:

  • COVID’s impact on the business as a whole
  • COVID’s impact on remote work
  • COVID’s impact on the need for new skills
  • COVID’s impact on Learning
  • Re-prioritizing
  • Managing remote teams
  • The shift from ILT to digital learning
  • The SAP Litmos point of view
  • How SAP Litmos is supporting clients
  • Lessons from Samantha’s personal journey
  • Branding, content and creative strategy
  • The role of technology in enabling WFH
  • And more!

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Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.

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