• November 7, 2019
HCMx Radio 135: The Importance of Candidate Experience

Guests: Nick Hutchinson, Head of Solution Consulting for Talent Acquisition, Saba

As Saba’s Head of Solution Consulting for Talent Acquisition, Nick serves as a true partner to Saba’s customers, ensuring he and his team help them design, implement and measure impactful talent acquisition strategies that maximize the value of their technology investment. Nick’s background, while extensive, isn’t traditional. He worked for many years in the recruitment and sales industries, always overachieving and delivering the best possible results for clients and candidates. Nick considers himself a salesman, marketer, entrepreneur, blogger, social media strategist and overall technical geek. His specialties include recruiting, training, technology implementation, and project management. In his spare time he loves to build websites and job boards and also makes a mean omelet!

Cliff Stevenson, Principal Analyst, Talent Acquisition and Workforce Management, Brandon Hall Group. Cliff has been with Brandon Hall Group since 2015 from the Institute for Corporate Productivity (i4cp) where he was a senior analyst since 2012. Cliff’s experience as a human capital research analyst has focused on talent acquisition, data and analytics, performance management, retention, and attrition. Before joining i4cp, he was the head of HR for a Boston RPO firm. Cliff received his master’s degree in organizational development from Suffolk University and bachelor’s degree in Psychology from the University of South Florida.

Topics and questions include:

  • Does candidate experience matter?
  • Why is candidate experience important and how does it connect to employer brand?
  • What are the hazards of a poor candidate experience? (Glassdoor reviews and social sites)
  • How do you guarantee the authenticity of candidate experience?
  • How can you ensure you provide and derive value from candidate experience?
  • Measuring candidate experience?
  • What are the challenges and obstacles to companies measuring candidate experience?
  • What metrics are used to successfully measure candidate experience and prove its value?
  • How can technology help measure candidate experience
  • The ROI of candidate experience
  • And more!

We are hosting our 4th annual Women In Leadership Summit. The event will be held on June 10th & 11th at the EAU Palm Beach Resort in Florida. We hope to see you there!

Our annual HCM Excellence Conference is on February 4-6th.

If you have questions about our discussion today and would like access to our Women In Leadership Network that provides organizational leaders access to our research library on women in leadership and diversity and inclusion topics. please contact me at WIL@brandonhall.com or visit www.brandonhall.com

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.

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