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Winners of the 2021 Brandon Hall Group Excellence in Learning Awards


Best Advance in Competencies and Skill Development

Best Advance in Compliance Training | Best Advance in Creating a Learning Strategy

Best Advance in Creating an Extended Enterprise Learning Program

Best Advance in Custom Content | Best Advance in Establishing Governance to Guide Learning Decisions

Best Advance in Learning Measurement | Best Advance in Learning Technology Implementation

Best Advance in Machine Learning and AI | Best Advance in Training Programs that Require Global Accessibility Standards

Best Certification Program | Best Customer Training Program

Best Launch of a Corporate Learning University

Best Learning Program Supporting a Change Transformation Business Strategy

Best Learning Team | Best Results of a Learning Program

Best Strategy for a Corporate Learning University

Best Team Development Program | Best Unique or Innovative Learning and Development Program

Best Use of Blended Learning | Best Use of Games or Simulations for Learning

Best Use of Mobile Learning | Best Use of Performance Support

Best Use of Section 508 Requirements for Training Platforms

Best Use of Social/Collaborative Learning

Best Use of Video for Learning | Best Use of Virtual Worlds for Learning


Medal

Entrant

Entry Title

 
 

Best Advance in Competencies and Skill Development

Goldadidas and SweetRush and Circus Street and Arizona State UniversityDigital First Learning Journey"Digital First Learning Journey" submitted by adidas SweetRush Circus Street and Arizona State University is a multi-faceted learning experience designed for the adidas wholesale salesforce to develop skills and competencies in eCommerce. It is a carefully curated blend of off-the-shelf custom content and internally developed resources that leverage the very best of adidas' and its vendor-partners' expertise and experience to deliver a results-driven solution.
GoldAmerican Association of Critical-Care Nurses and SweetRushFundamental Skills for Nurse Managers"Fundamental Skills for Nurse Managers" submitted by the American Association of Critical-Care Nurses (AACN) and SweetRush is an in-depth scenario-based competencies and skills development program. It features relatable avatar-characters and situations in 40 concise mobile-accessible lessons supplemented by branching activities and job aids.
GoldAssisTTCall Center SchoolAssisTT's Call Center School enables call center agents to have a holistic perspective on call center dynamics processes functioning and management. It has two levels; the basic level covers call center processes while the advanced level improves competencies in call center management.
GoldBank of America CorporationSmall Business Consultant New-to-role Specialty ProgramBank of America's Small Business Consultant New-to-Role Specialty Program provides a consistent strategic and structured approach that better supports entry-level small business sales trainees. This strong foundation of learning sets the stage for future endeavors to create an end-to-end small business learning path that supports associates in their career journey through Small Business.
GoldBank of America CorporationiSkill - Skill/Competence Framework & InfrastructureThe iSkill framework at Bank of America enables the capture of skills/skill proficiency levels and mapping them to current and future roles by ensuring a good fit between role and employee skills. The framework provides a broader view of talent and skill categorization into core niche and emerging skills proficiency levels cognitive skills as well as skills that have a declining demand.
GoldCardinal HealthFinance Forward - Operating at the TopAfter undergoing a significant transformation the Cardinal Health finance organization sought to provide employees with a framework to pursue and accelerate the development of critical evolving skills needed to have a rewarding finance career in the increasingly digital workplace. The Finance Forward program was designed to empower finance colleagues to operate at the top of their profession by establishing critical function-specific digital and professional skills and proficiency levels within each area of Finance.
GoldCisco and MPS Interactive SystemsCisco BCS Technical Consulting Enablement ProgramThis VILT program is designed for Critical Services Engineers and Project Managers at Cisco to enable them to deliver consistent and quantifiable value and the customized consultative services to customers.
GoldCognizantBig Data Capability DevelopmentCognizant's Big Data Capability Development program was envisioned due to market growth and the need for associates in this area to support multiple customer requirements. The program was strategized and designed to successfully build a pool of strong Big Data Certified Developers and future-ready architects to gain a competitive advantage.
GoldDeloitte LLPCdx CoreDeloitte LLP rolled out "CDx: Core" to identify core consulting skills that practitioners should develop over time. These skills help provide a clearly defined practitioner centric learning development journey with identified skills for each step and flexible training that inspires practitioners to excel in each level on the path to promotion.
GoldFord Motor Company Retailer Education and Training and One10The Modernization of Sales Roles with Sales CompetenciesFord Motor Company and One10 jointly produced core and functional competencies for sales managers and consultants to modernize sales roles. Modernized and formalized competencies helped guide the development of sales curriculum among other elements such as training planners role and job descriptions and performance management.
GoldGoogle and Fast Lane Consulting and Education ServicesGoogle Workspace User TrainingThe VILT and on-demand Google Workspace User Training program aimed to address the needs specific to Google Enterprise customers. The goal was to equip learners with key skills in seven core Google Workspace applications and build competency specific to the work functions and business needs of enterprise users.
GoldGoogle CloudCustomer Engineering Proficiency Framework and Skills DatabaseGoogle Cloud's Customer Engineering (CE) Proficiency Framework was developed to get a consistent understanding of proficiency and capacity across the Global CE community. Most importantly this provides the CEs with a well-defined journey to develop their capabilities within their discipline and also to easily broaden into other disciplines.
GoldHP Inc. and AccenturePartner Skill DevelopmentHP University is supporting HP's channel partners to move from transactional sales to contractual sales by enabling their employees with soft skills required for smooth transition.
GoldİGA (İstanbul Grand Airport) ARFF Certification ProgramIstanbul Grand Airport developed the Airport Rescue Fire Fighting Certification Program a 186-hour endeavor positioned as a critical program to develop the basic capabilities and skills of the rescue/firefighting workforce.
GoldInternational Youth Foundation and Infopro LearningPassport to Success ConciergeThe International Youth Foundation and Infopro Learning designed a comprehensive learning program of eight modules each focusing on a specific competency that prepares youth globally to expand access to careers in hospitality.
GoldIsbankForeign Trade Development ProgramThe talent development function at Isbank launched customized foreign trade learning programs for the branch managers to enhance awareness and for the sales teams to improve their skills. The programs were designed in line with the bank's targets and achieved the learning objectives.
GoldKuveyt Türk Kuveyt Turk D3 Program Kuveyt Turk's D3 Program is an 18-month development journey designed for the development of personnel recruited to the Kuveyt Türk Board of Inspectors.
GoldMcKinsey & CompanyDnA TechWeekMcKinsey's Digital and Analytics (or "DnA") TechWeek is a virtual learning experience to equip generalist consultants with baseline knowledge across digital and analytics topics to work effectively in multi-disciplinary teams alongside DnA experts on client engagements. The program combines self-paced learning and videoconferencing sessions to build digital and analytics capabilities at scale.
GoldMetLife and GP StrategiesCreating a Customer Centric CultureThe Workforce of the Future development program was created to inject a customer focus across the global enterprise. The approach builds pride in the MetLife brand and helps build individual skills collectively where every role within the enterprise contributes to the customer experience the bedrock of MetLife's successful future.
GoldThe Oberoi Group and ChrysalisSales OnboardingThe Sales Capability Development program was created for new management trainees inducted into to the Oberoi Group. What was planned as a series of in-person workshops changed in March 2020 and the journey expanded to a series of 24 eClassrooms e-Nudges telephonic simulations reinforcement microlearning resulting in a learning effectiveness improvement of 22%.
SilverAccentureAccenture Academy Skills and Competencies FrameworkBased on client needs and market research Accenture Academy developed a cloud-based learning experience platform that leverages the latest digital learning methods to develop a digitally conversant and engaged workforce. In FY2020-21 Accenture Academy facilitated new skilling using this blended learning approach for 73540 learners across 90 organizations.
SilverAlstom and CrossknowledgeDeveloping Power Skills at AlstomAlstom University designed anytime/anywhere/from any device training on "power skills" that meets the needs of a new generation of learners.
SilverAnadolu EfesInspiring DigitalInspiring Digital is a training infrastructure specifically designed for Anadolu Efes. It is a system that covers the entire development catalog offering direct solutions to the specific needs of the company.
SilverAXA and KORDAAXA Security Core Education and Security CheckpointThis entry submitted by AXA and provider partner Korda features the "AXA Security Core Education and Security Checkpoint" a two-year initiative for 120000 employees that established security essentials and then reinforced security knowledge and added security behaviors to adopt. All 120000 employees received their security certificates in 2019 and 2020.
SilverBank of AmericaGT&O Boot CampGT&O Boot Camp is a learning program focused on building a strong risk culture within Bank of America's technology and operations organization. Since its inception the program has evolved along with the bank and the technology and operations organization to deliver relevant content to its participants.
SilverBank of America CorporationPractice Solutions: New-to-Role program for Relationship AdministratorsPractice Solutions (PS) is a business group within Bank of America Small Business specializing in providing complex credit solutions and access to capital for healthcare professionals. The Relationship Administrator new-to-role program launched in 2019 resulted in many efficiencies in the business group.
SilverBirgi Mefar GroupBirgi Mefar Group Leadership ProgramThe Birgi Mefar Group Leadership Program was designed to boost employee loyalty among the managers and team members who participated. It also allowed managers and team members to understand and apply situational leadership.
SilverCognizantGenC FSE Solution DesignThe FSE learning program provides technical and behavioral enablement to the entry-level trainees in Cognizant preparing them to contribute to large digital engagements. It is an 18-week learning curriculum aligned to the competency-skill model and performance objectives defined specifically for the new "Gen C" employees.
SilverDell Technologies Education ServicesAgile Role-based Onboarding ProgramThe goal of the onboarding program is to promote a learning culture and drive engagement of agile practices across new team members in Dell Education Services. The training creates awareness consistency and standardization of practices within agile development teams.
SilverMartur Fompak International and CrossKnowledgeMFI Academy Digital Learning PlatformBefore the MFI Academy Digital Learning Platform Martur Fompak International did not have a proper system with training and learning tools accessible to all white-collars employees. With the Communication+ program supported by CrossKnowledge on the MFI Academy Digital Platform it was ensured that all white collars received training in the same caliber with the same content and flow and at the same quality.
SilverMcKinsey & CompanyBuilding Client Capabilities program: L&D skills for management consultantsThe Building Client Capabilities learning and credentialing program at McKinsey helps management consultants deliver sustained impact for their clients by building foundational instructional design skills. The program leverages McKinsey's L&D expertise to develop a cadre of McKinsey consultants capable of designing building and implementing learning journeys as a core pillar of client engagements.
SilverMcKinsey & CompanyBusiness EssentialsTo meet rapidly evolving client needs McKinsey has increased its hiring of consultants from a broad diversity of professional and business backgrounds. Business Essentials is a blended-learning program that equips all new client-facing colleagues with the McKinsey-specific foundational business capabilities needed to participate with confidence and competence in team and client discussions.
SilverMondelēz International and SweetRush Being Agile: Individual Contributors WorkshopsThis entry, submitted by Mondelēz International and SweetRush, is “Being Agile: Individual Contributors Workshops.” The Being Agile workshops are experiences that create “a-ha” moments that shift behaviors, build skills, and bring teams and individuals together.
SilverPepsiCo Inc. and MPS Interactive SystemsAdvanced Training for District Sales LeadersThe advanced training for district sales leaders is an integrated program aimed at enhancing the selling skills of Frito-Lay's frontline sales leaders. It features digital workbook and virtual instructor-led sessions.
SilverPfizer and Infosys LtdCompetency-based Learning Pathways Implementation for Pfizer Digital Global C4 OrganizationBetween August 2020 and February 2021 Infosys Consulting was hired to build learning pathways initially for Pfizer Digital's brand new Greece hub and later for the company's global C4 organization.
SilverSalesforce and BTSSalesforce & BTS - Salesforce Accelerate ProgramThis entry submitted jointly by Salesforce and BTS is called "Accelerate". It is a four-module multi-modality and year-long virtual journey for aspiring first-time people managers at Salesforce.
SilverSociété Générale Global Solution Centre Pvt. Ltd. and ei design Pvt Ltd Fundamentals of Banking and OperationsSociété Générale Global Solution Centre with EI Design developed a custom learning path to upskill IT professionals new joiners and other new entrants on the basics of banking products risk management and regulations.
SilverTurkcell İletişim Hizmetleri A.Ş.│ Digital Masters ReloadedTurkcell's "Digital Masters Reloaded" program is designed as an agile innovative program that upskills/reskills current employees to prepare them for Industry 4.0 in a short time. The program was designed as three cohorts that include 12 Udacity Nanodegree programs.
BronzeAbu Dhabi School of Government and Knowledge GroupGeneral Competencies ProgramThis entry submitted by Abu Dhabi School of Government and Knowledge Group features the "Government General Competencies Program" a six-module learning journey originally designed to be delivered live delivered in online live sessions after the pandemic. The program used pre-assessments self-paced learning games simulations case studies experiential learning activities microlearning videos and on-the-job tools and ended with an innovation project.
BronzeAmerican Medical AssociationClosing the Gap: Advancements in Education for GME FacultyThe American Medical Association's GME Competency Education Program an online educational tool for medical residents and fellows is a pilot of five high-quality eLearning courses. The pilot proved successful and led to expansion to a new audience GME faculty that now had a tool to fill a large gap in competency-based educational requirements for their professional development.
BronzeAnadolu ISUZUData Drivers"Data Drivers" is a strategic program at Anadolu ISUZU that develops the core competencies and skills of employees as the first phase of the organization's digitalization strategy.
BronzeCisco and MPS Interactive SystemsEXCELerateEXCELerate helps technical experts at Cisco adopt a consultative mindset and builds a pipeline for senior technical talent within the customer experience organization.
BronzeCognizantADM AutomationAt Cognizant automation is becoming increasingly critical for faster delivery at a reduced cost. This learning journey developed practitioner-level resources in ADM to grasp open opportunities in the business.
BronzeCognizantInternet of Things (IoT) Talent Development ProgramIoT Market & Cognizant's IoT Growth Strategy indicates Cognizant's training organization has an opportunity to be a growth driver for its associates business units and customers. Programs are designed and delivered aligning to this need producing significant improvement in competencies among associates and addressing skill gaps.
BronzeDell Technologies Education ServicesMaking Skills Transformation RealThe demand to upskill and reskill the workforce in AI technology and help people adapt to their new roles and complex skills paved the way for building this AI learning program. The learning program align with Dell's business goals of "Making Skills Transformation Real" and "Moving from AI possible to AI ready."
BronzeDeloitteRisk & Financial Advisory Level Up CurriculumDeloitte's "Risk & Financial Advisory Level-Up Curriculum" supports development of core consulting skills for career levels below partner. The learning team leveraged many learner engagement techniques to convert in-person courses to a virtual format enabling professionals at the manager and senior manager level to build advanced leadership and professional development skills despite restrictions on in-person training and travel.
BronzeDeloitte LLPRefining Your MessageThe "Refining Your Message" program was developed to support industry transformation an initiative designed to evolve Deloitte's go-to-market models. The program was designed to be scalable and applicable across industries by having a catalog of scenarios tailored to various participant groups.
BronzeEnerjisa EnerjiDigital Excellence"Digital Excellence" is a comprehensive transformation program designed to develop the awareness and knowledge level of the whole management team that will drive digital transformation one of the strategical priorities of Enerjisa Enerji.
BronzeGenpactLevelUP ProgramGenpact's "LevelUP" is an upskilling program designed specifically for high-potential process associates aspiring to frontline leadership roles. The four-month program provides over 60 hours of learning content activities and interactions that incorporate the principles derived from the Massachusetts Institute of Technology's Center for Collective Intelligence.
BronzeHP Inc. and AccentureEmployee Success PlanThe Employee Success Plan framework at Accenture is designed to enable employees teams and organizations to drive their competency development in a more data-driven and business strategic approach potentially integrating skills needed for emerging roles. The initiative includes a competencies assessment competency development heatmap and customized training to bridge learning gaps.
BronzeİGA (İstanbul Grand Airport) Follow-Me Certification ProgramThe "Follow-Me Certification Program" submitted by Istanbul Grand Airport is a 720-hour program that provides participants with a broad understanding of airside operations at an airport. Participants will develop an understanding of the various components of operations and how these components interact with each other to form an operational system.
BronzeINSEAD and ENGIECustomer Academy ENGIE University X INSEADENGIE and INSEAD developed the ENGIE Customer Academy a compact sharp B2B-marketing bootcamp - but not just for marketing staff. The central idea was that participants would come from across functions and business units to break down silos by learning together.
BronzeMicrosoft and Kepner-TregoeKepner-Tregoe Problem Solving TrainingMicrosoft and Kepner-Tregoe partnered to deliver a problem-solving training to support the Microsoft Customer Experience and Success Framework. The program offers learners a "connected learner experience" through its mixed use of media and solutions - from traditional classroom training to virtual self-paced learning.
BronzePalo Alto NetworksNavigating Your CareerNavigating Your Career is Palo Alto Networks' career development program designed to equip employees managers and mentors with tools and resources to expertly navigate each step of the career journey. It answers a need that was highlighted in a company-wide engagement survey.
BronzeSLK Software Pvt. LtdSLK’s Project Owner Certification- SPOCSPOC ( SLK Project Owner Certification) program is a customized program for the upskilling of the project owners. This is an experiential three-month journey starting with a multi- rater assessment and including a three-day boot camp self-paced eLearning fortnightly connects and action learning projects.
BronzeSociety for the Prevention of Teen Suicide and AllenCommAct On FactsSPTS sought to improve their training for local school districts and their employees about the prevention of teen suicide. So they developed strong character- and scenario-driven videos to build activities around and to create a strong narrative that relates to education professionals.
BronzeSubway and MPS Interactive SystemsSubway® Digital Transformation JourneyThe program jointly submitted by Subway and MPS Interactive Systems was a transformational learning journey. It aimed to develop various competencies and skills including leadership team building and motivation restaurant management and operations and guest/customer experience management.
BronzeTexas Instruments and DegreedTexas Instruments Maps Competencies to Skills to Create New Foundation for Workforce LearningHistorically Texas Instruments looked at competencies fairly superficially. But that changed in 2020 when learning leaders mapped existing competencies to skills in Degreed - successfully creating a new foundation for workforce development across the entire organization.
BronzeThe Honest CompanyAdvancing Leadership Competencies At The Honest CompanyHonest University a Learning & Development program has scaled over the past few years since its launch to upskill employees in three key leadership competencies: high emotional intelligence strong collaboration and enterprise-wide mindset.
BronzeAmerisourceBergen and Richardson SalesDriving Profitable Growth at AmerisourceBergen's MWI Veterinary Supply DivisionAs a distribution company, AmerisourceBergen was seeking a way to drive profitable growth within their MWI Veterinary Supply division. They recognized that doing so meant changing their go-to-market strategy because their end customers – animal owners – now think differently about their pet’s needs and how they manage them. Customers no longer meet those needs exclusively through their relationship with their veterinarian. Therefore, MWI needed a new value proposition for suppliers, veterinarians, and individual consumers. Developing this new value proposition meant embarking on a transformation initiative characterized by one over-arching goal: changing the way that they engage their customers. Achieving this outcome required a change consisting of two parts: The first was a change in operating model. The second was a change to the way they work with customers. The leadership wanted to develop a strategy for enhancing customer partnerships, managing a sale that went beyond merely fulfilling an order.
BronzeBrink's Inc. and AptaraLean Fundamentals: Visual ManagementThis entry is submitted by Brink’s and Aptara for an online training module (Web-based Training) named Visual Management, one of the modules in the Lean Fundamentals series of modules. The Brink’s Lean Fundamentals training program is thoughtfully divided into three certification levels—Bronze, Silver, and Gold with a specific objective for each level of certification. The goal of the training is to position Brink’s employees to have a common understanding of the visuals in the work area. Moreover, they should be able to think differently about their work area and can see ways to improve it. Brink’s deployed the program globally focused on a “see it, do it” approach and were translated into 7 languages. The WBT modules are SCORM compliant and are deployed over Brink’s SCORM 1.2 compliant LMS.
BronzePepsiCo, Inc. and MPS InteractivePotato Chip Operator TrainingA blended learning program on the potato chip-making process that equips operators with the knowledge and operational skills to carry out their jobs efficiently.
BronzePinterest and MindGymPinterest's Inspired to Lead manager development programThis entry, submitted by Pinterest and Mind Gym, is called Pinterest's Inspired to Lead manager development program. Inspired to Lead is s virtual-first, highly interactive and immersive experience, with courses and peer groups meeting over a 14-week time span. The average time commitment is 2 hours per week and the content is grounded in the company’s competency model. Each module of the program highlights which of the central competencies at Pinterest will be focused on in the session. The journey kicks off with a self-assessment and 360 feedback diagnostic customized to the Pinterest competency model, five core courses (the majority of which are 90 minutes), two elective courses, all augmented with eLearning and peer group coaching huddles.
BronzeSAPSAP's Skills Assessment and Personalized Learning ProgramsSAP’s Skills Assessment and Personalized Learning programs form a two-pronged approach designed to uncover and address sales executives and manager skill gaps. These programs help SAP pinpoint and close major skill gaps impacting learners at various levels (e.g. the individual level, market unit, region or role level) and shape the creation of future training. Recommendations made through the program have improved sales executive performance and boosted skill proficiency YoY.
 
 

Best Advance in Compliance Training

GoldCognizant Technology SolutionsVertex Program: An Engaging Process Compliance ProgramTwo compliance courses enable Cognizant employees to understand the need importance and their commitment towards the Vertex Program a workforce management initiative rolled out under the COVID-19 circumstances. This in turn helps the organization to capture the time spent by the employees on business activities analyze the captured data and make business decisions accordingly.
GoldEY2020 Audit Executive EventThe 2020 Executive Audit Event submitted by EY was a five-hour US Americas global program deployed and facilitated virtually across the US for nearly 4000 audit executives.
GoldJuniper Networks Inc and Origin Learning Inc.Juniper Annual Code of Conduct Compliance TrainingJuniper Networks and Origin Learning created an interactive enterprise-wide Annual Code of Conduct training to provide regular orientation and guidance to Juniper employees and contractors on compliance issues that they face daily. The program was delivered as bite-sized seasons for 13500 employees and contractors globally.
GoldWorld Bank Group and Upside Learning Solutions Pvt. LtdPersonal Data Privacy at the World Bank GroupIn 2020 the World Bank Group introduced a new Data Privacy Policy to guide staff. This eLearning program was created to educate staff about the new policy and about the application of the policy in the course of their work.
SilverAccentureWe Stand Together Against RacismThe We Stand Together Against Racism training at Accenture defines racism and explains how it can appear in the workplace via personal stories and examples. The web-based training focuses on the importance of speaking up about racism highlights initiatives already launched and reinforces Accenture's commitment to zero tolerance for any retaliation when racist behavior is reported.
SilverAtrium HealthAdaptive Learning in Annual Compliance Education (ACE)Adaptive Learning in Annual Compliance Education transformed compliance at Atrium Health from repetitive and disengaging static click-through education to an engaging adaptive experience catered to each learner's competency needs. There was a need for both the employee and the organization to let people prove their knowledge instead of forcing them to click through a presentation.
SilverCivil Aerospace Medical Institute - Federal Aviation Administration and ESC/ Media SolutionsHTML-5 Version of Site Coordinator: Working a Drug and Alcohol Test ListThe FAA is mandated by law to promote the safest and most efficient aerospace system in the world. The FAA Internal Substance Abuse Program's training was created to ensure employees comply with DOT Order 3910.1 (series) which outlines the rules guidance and procedures for drug and alcohol testing of safety-sensitive and security-sensitive employees.
SilverGaranti Bank A.Ş. Zero Waste for a More Habitable WorldGaranti BBVA adopted a sustainability policy to support the process of effectively identifying and addressing both the important sustainability risks that Turkey faces and the associated opportunities it may benefit from. Garanti BBVA designed an online training completed by 9000 employees since December 2020 resulting in an awareness-raising campaign that extended to all stakeholders including customers.
SilverIncyte Corporation and NXLevel SolutionsPreconference Training EcosystemTo clearly communicate Incyte's standards and expectations regarding conduct at medical conferences Incyte contracted with NXLevel Solutions to design a multi-faceted training program that provides guidance regarding the laws industry guidelines and Incyte policies that govern conference interactions. The program provides an "ecosystem" of training resources that include initial training reinforcement and performance support.
SilverNordea Bank and Infopro LearningIntroduction to Nordea Internal Rating Based (IRB) approachThis eLearning was created by Infopro Learning to build awareness and ensure a basic knowledge on the Internal Rating Based approach and aimed for all employees in the credit risk and lending value chain across the bank. It also ensured that Nordea Bank was compliant with the IRB-related legislation of the European Central Bank (ECB).
SilverPfizer DSRD and The Mosaic CompanyGood Laboratory Practice Compliance TrainingThe Good Laboratory Practice compliance training curriculum includes a baseline GLP requirements course for new hires and annual refresher role-specific trainings with a focus on topics noted by inspectors or internal audit observations. The curriculum also includes an inspection readiness course that prepares colleagues for onsite inspector visits and potential interviews.
SilverSanofi and Innovative Learning GroupHuman Error Prevention (HEP) Training ProgramInnovative Learning Group and Sanofi developed a multifaceted comprehensive global training program designed to instill Human Error Prevention as the way Sanofi does work. When COVID-19 interrupted the original training plan Sanofi and ILG redesigned the program to include more online and virtual options that continue to meet biopharmaceutical industry expectations for HEP training.
SilverSwisscomSecurity and Data ProtectionSwisscom reinvented its compliance training strategy from a poor learning experience driven by mandatory compliance to a new world of collaboration curated content micro learning and social collaborative methods. The new strategy was thoroughly evaluated demonstrating correlations between the degree of participation and the degree of impact.
SilverDeloitte LLPDLaunch: Deloitte's Culture of IntegrityDeloitte hires more than 18,000 professionals per year. Each is required to receive 30 minutes of ethics training on day one, as part of a larger, ongoing ethics program. This is delivered as part of their live orientation program. When the pandemic shut down business travel, this training needed to quickly transition to a virtual offering. It is now more accessible, and more effective, than ever.
BronzeAegon N.V. and WYK Learning and The Ninth LevelAegon Speak Up Training ProgramThis entry submitted by Aegon N.V. jointly with WYK Learning & The Ninth Level was created to build an effective speak-up culture where everyone feels safe to raise a concern when they suspect wrongdoing. It has a variety of elements to present the relevant information with limited text to-the-point messages creative visuals impactful videos animations infographics QR code and other interactive elements like flip-cards and conversational scenarios.
BronzeDeloitte LLPDesigning Belonging and Well-Being into Compliance TrainingIn this time of uncertainty and stress training professionals must reassess learner needs and reimagine how to provide a learning environment that is safe comforting and allows for behavior change. The design of this compliance course at Deloitte LLP created a sense of belonging and used well-being strategies while placing the learner in a work-from-home environment to provide a real-world context for changing behaviors.
BronzeIsbankThe Law on Protection of Personal Data - Compliance ProgramThis compliance program is designed to inform Isbank's employees about the new "Law on Protection of Personal Data.'' Multiple learning tools were considered to meet the different needs and groups in order to design an engaging and interactive learning solution.
BronzePfizer and Intuition PublishingPfizer - 2021 Blue Book Training"Pfizer 2021 Blue Book Training" is a globally deployed eLearning scenario-rich experience created to more effectively teach Pfizer colleagues how to apply the Pfizer's principles-based guidance to real life situations. The redesigned eLearning course is significantly more targeted tailored and concise to increase relevancy and engagement.
BronzeProvidence and QstreamHow Providence Transformed Compliance Training with QstreamThis entry submitted by Qstream and Providence shares how Providence transformed its compliance training program with Qstream's microlearning technology. Providence saved millions of dollars by reducing training time and cost of training through Qstream's microlearning platform.
BronzeTransport for NSWTransport EssentialsTransport Essentials is a comprehensive compliance training solution with over 30 offerings - a mix of online and face-to-face products for new starters and existing employees. The new offerings are tailored to the stories and needs of the Transport for New South Wales workforce and presented using engaging storytelling and scenarios with a heavy reliance on video and photography.
BronzeISS A/S and Upside LearningISS's Data Protection Training Exemplifies 'Learning by Doing' with FunISS is one of the world’s largest private employers. Protecting the personal data of each employee and customer is a priority for ISS. ISS, therefore, stringently adheres to personal data protection regulations and principles at the organizational level, and at the same time, strives to inculcate a sense of personal responsibility in each employee to comply at the individual level.
 
 

Best Advance in Creating a Learning Strategy

GoldAccentureAccelerating Skills Application Using "Skill-building Simulations"Accenture Academy provides agile ready-to-deploy online learning solutions that are cloud-enabled through personalized learning paths content curation and analytics. They are intended to upskill the future workforce at speed for industry domains such as Supply Chain among others.
GoldAmeriprise FinancialAmeriprise Learning Transformation JourneyAmeriprise Financial wanted to align their plans for increased learner engagement to business priorities while helping the field professionals solve problems in the moment of need plan ahead to achieve their practice goals and build skills over the course of their careers. All of this occurred during the global pandemic which created opportunities and challenges to shift to a completely virtual environment.
GoldBank of America CorporationTechnology Skilling-Just-In-Time LearningGlobal Business Services (GBS) at Bank of America has developed a sustainable and focused learning strategy to build technology capabilities of the workforce of the future. In partnership with the technology teams the learning team created a strategy for technology upskilling that leverages blended learning curriculum which addresses the Foundational to Expert level skill proficiencies.
GoldBNP Paribas Asset Management and CrossknowledgeiLearn PlatformWith new strategic workforce planning at BNP Paribas skills and competencies are becoming obsolete at an accelerating rate. The global L&D Team launched the iLearn Platform as a first crucial step to evolve.
GoldCherwell and Infopro LearningCherwell Learning Services Transformation StrategyInfopro Learning and Cherwell created the Learning Strategy to convert a 180+ hour in-person and online learning program to train two roles on a software product to a scalable role-based level-based blended learning program spread across nine months.
GoldChristus Health and InklingChristus Health Modernizes Learning Strategy with Digital Content and a Netflix Like Experience for a New Generation of LearnersDue to rapid changes in the healthcare market an ambitious growth strategy and a young workforce the Christus Health needed to provide a modern digital learning strategy that made it easy for all 600 locations to own their own content while at the same time driving consistency and providing their learners with an intuitive experience. Christus partnered with Inkling to help this vision come to life.
GoldDeloitteReimagined Continuous LearningThe programs in this entry were created to reimagine continuous learning through innovative human-centered designs. The use of technology and AI-driven solutions helped Deloitte scale offerings across career levels in disparate geographies. These advanced learning solutions were offered seamlessly and in the flow of work to professionals.
GoldDeutsche Telekom AGyoulearn - a new learning cultureDeutsche Telekom AG a global telecommunication player introduced the initiative "You Learn" in 2019 a new strategy in corporate learning. It aimed to drive a new learning culture to foster everyday and self-driven learning in combination with fun to be prepared for digital transformation.
GoldHP Inc. and AccentureAnnual Sales CertificationThe purpose of the "License to Sell" annual sales certification is to build the knowledge and skills that are crucial for the HP salesforce to win more and sell more. Through role-based training and an assessment process the certification helps the salesforce to engage in deeper customer and partner conversations and increase their value.
GoldIBMIBM Systems Learning SprintsThis submission is about the IBM Systems Learning Sprints and how they transformed the sales organization and fostered a culture of continuous learning.
GoldLiberia Electricity Corporation and The Tata Power Company LimitedSustainable On-the-Job Training Strategy for Liberia Electricity Corporation by TPSDIThis application describes the On-The-Job Training-of-Trainers (OTJ-TOT) learning programs that were conceived designed developed and delivered for sustainable and strategic human capacity development at Liberia Electricity Company the national power utility of Liberia.
GoldLittle Caesars Enterprises Inc. and InklingModern Digital Learning Strategy Drives High Performance at Little CaesarsWith 5500 stores worldwide 4200 stores in the US and 85% franchise stores Little Caesars needed to update its learning strategy and technology to meet the needs of a whole new generation of learners. Little Caesars partnered with Inkling to digitize the entire set of training and standard operating procedure content in order to move faster and drive better business results.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to 'raise the bar' on distribution capability across the MetLife Enterprise. The Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldGM Mexico and Raytheon Professional ServicesGM Mexico's High Impact Learning StrategyThis entry, submitted by GM Mexico with Solution Provider Raytheon Professional Services, is called "GM Mexico's High Impact Learning Strategy." The recent successes of GM Mexico’s learning programs and initiatives are all due in part to the learning strategy they have in place. Using the results of strategy workshops, GM Mexico has implemented solutions from key findings and insights to see improvements year after year.
SilverAllianz SEGlobal Learning Strategy for the Allianz Olympic and Paralympic Partnership ProgramThis entry submitted by Allianz SE is called "Global Learning Strategy for the Allianz Olympic and Paralympic Partnership." It is based on a blended onboarding and learning approach and an all-encompassing digital learning platform that is accessible in over 70 markets worldwide and ensures all ergonomic and accessibility standards for disabled employees to the highest degree.
SilverBroadcom and Infopro LearningThe Journey from Paid Training to Free Adoption ContentInfopro Learning collaborated with Broadcom to create a solution with inspiration from Lego Company to transition from paid training to free adoption content.
SilverChevron Corporation and BTS USA IncYour Leadership Our FutureThis entry jointly submitted by Chevron Corporation and BTS USA Inc. is called "Your Leadership Our Future." It is a learning strategy created to meet the distinct needs of individuals at all stages of their leadership development through three separate learning paths that promote Chevron's key mindsets and behaviors.
SilverCognizantBuilding Learning CultureCertain best practices at Cognizant Digital Operations were happening in silos such as knowledge sharing and mentoring. The Learning and Development function identified key success metrics to measure the organization's learning culture and monitor them with the aim of building a culture of self-directed learning and associate-empowered development.
SilverCognizantInspiring Automation for QE&AThe learning strategy at Cognizant's Quality Engineering and Assurance business unit is the prime synergy between business delivery stakeholders talent supply chain and academy to design an integrated multiprogramming learning strategy for 2020-2021. This learning strategy focusses on current and dynamic future skill needs.
SilverEssex Property Trust Inc.Steps2SuccessThis entry submitted by Essex Property Trust Inc is called Steps2Success. This was a redevelopment of training programs to include a more robust selection of individual electives to help associates guide their career growth while addressing leadership and skill-based gaps in learning.
SilverIHS Markit Ltd.Connect & Learn"Connect & Learn" is a series of facilitator-led sessions on a broad spectrum of topics delivered virtually at IHS Markit. These are aimed at harnessing the collective expertise of 14000 colleagues through the Academy – a digital upskilling platform for employees based on the key tenet that "everyone is a teacher and everyone is a learner."
SilverIrish Rugby Football Union and D2LShifting the GEARS for Irish RugbyThis entry submitted by the Irish Rugby Football Union and D2L is called "Shifting the GEARS for Irish Rugby." To empower learners at all levels of Irish rugby and build a culture of independent self-directed learning the IRFU designed and deployed a revolutionary learning strategy that completely rethinks the way rugby is taught and learned in Ireland.
SilverJardine MathesonThe Journey Towards A World-Class Learning Function 2018-2021For a diversified group its size (403000 employees) and stature Jardine Matheson historically had a limited focus and spend on its learning program. The company developed a new learning strategy to make world-class learning opportunities accessible to all levels of employees and to embed a culture of lifelong learning across the group.
SilverKaiser PermanenteBest Advance in Creating a Learning StrategyKaiser Permanente's Office of the Inspector General has a dedicated learning and development team in place as the learning strategy to support the ethics and compliance program. The team includes a dedicated instructional designer a media developer and two compliance consultants; each member contributes to the instructional quality project efficiency and overall effectiveness of the training program.
SilverPitney Bowes and NIITThree Year L&D Plan ApproachPitney Bowes went through a three-year journey of transforming the L&D function from being a support function to a strategic enabler for the business.
SilverRoyal Dutch Shell and AccentureOil Control Monitoring SimulationThe Oil Control Monitoring (OCM) simulation is a complex technical simulation for Lube Technical Analysts at Shell Lubricants to practice and build their skill to analyze OCM reports get to the root of the equipment problems faced by customers and provide them value-added recommendations to solve their problems.
SilverTaco Bell and InklingCreating Strategic Agility at Taco Bell with a Modern Learning StrategyTaco Bell transitioned mission-critical learning for standard operating procedures and new product introductions (limited-time offers) from paper to digital learning content delivered on mobile. They were also able to streamline new employee onboarding while reducing cost and reaching higher learning completion rates and higher customer satisfaction.
SilverTata Consultancy ServicesTCS Elevate - Linking Learning with Career and RewardsELEVATE is a merit-based talent framework to help bring tighter linkage between learning career and rewards for different associate groups at Tata Consultancy Services. It is a global program that provides mass personalization for almost 300K+ associates based on associates' career aspiration and business needs.
SilverWolters Kluwer and Infopro Learning Wolters Kluwer - Learning StrategyWolters Kluwers' customer training business conducted a discovery and learning strategy exercise in collaboration with Infopro Learning to assess the current state of its customer training model and build a strategy to provide personalized learning experiences to various customer segments thereby improving the overall customer experience and training revenue.
SilverComerica Bank and ACTIO Learning, Inc.Comerica University's Learning Strategy and Learning MapsThis entry, submitted by Comerica Bank and Actio Learning, Inc., is called ""Comerica University's Learning Strategy and Learning Maps."" Foundational Comerica University and its seven Colleges that organize and sequence formal training, and informal learning experiences, guiding colleagues from one level of performance to the next. Learning Maps embody Comerica's learning strategy and meet enterprise and line of business goals. Based on organizational and performance data, guidance from dozens of senior leaders, talent stakeholders, and more than a thousand hours of direct input from more than a hundred top performers from each role, representing the unique needs of each state, Learning Maps depict a robust but not overcomplicated development journey. Designed by colleagues for colleagues, Learning Maps are a flexible tool that enables each colleague to start where they are and build an interesting, engaging, long-term career with Comerica.
SilverHDFC Life Insurance Company Ltd.A unique, pull-based learning strategy to bring about paradigm shift in HDFC Life's learning cultureHDFC Life’s entry on creating a unique pull-based learning strategy puts the spotlight on Step Up Employee Certification Program. This uniquely crafted initiative sparked a paradigm shift in HDFC Life’s learning culture with a compelling value proposition for its most critical talent pool – the frontline sales (FLS) team. With self directed learning that was pull based and inclusive, Step Up addressed the knowledge and skill requirements for the FLS to be effective in their role. This multi-step program included learning from internal and external sources, a comprehensive, adaptive knowledge assessment, certification based on proficiencies, and an exciting reward and recognition framework. Further, the design of this strategy lent itself to scale, customization and hyper-personalization.
SilverZebra TechnologiesZebra's "Earn Your Stripes" ProgramZebra Technologies' three-part certification program, titled ""Earn Your Stripes"", is a global initiative comprised of comprehensive, self-guided and instructor-led training with assessments. It was created for members of the sales team to help them develop the resources needed to maintain their professional edge in a competitive environment. This new program was unlike any other previously launched and was designed with a mix of blended learning to help employees further develop in the following areas: industry edge, skills edge, solutions edge, core edge, and tech edge. At Zebra, these competencies are commonly referred to as “at the edge,” which is where business is done and how Zebra helps empower other companies to perform “at their edge.” The end result was a highly effective, excitement-generating program that fostered inclusion within the entire organization with ongoing potential for further growth in professional development.
BronzeAccenture Solutions Private LimitedAccenture Capability Development - KDP Learning StrategyA learning strategy with different training methodologies was curated at Accenture Solutions Private Limited to give an inclusive knowledge transfer experience to its learners. This learning program educates employees based out of different teams by effectively communicating coordinating and collaborating.
BronzeAlcon and Infopro LearningAlcon Marketing AcademyAlcon was looking to create a comprehensive world-class learning journey for marketers including onboarding functional training and continuous learning opportunities to help them gain master-level proficiency in core marketing skills. In collaboration with Infopro Learning a discovery and learning strategy exercise was conducted to assess the current state and develop a strategy to drive this learning journey.
BronzeAmeren and Actio LearningAmeren envisions an entirely different New Hire Training Experience for its Customer Service RepresentativesAmeren and Actio Learning developed a new learning strategy for the Ameren customer service representative role. The strategy includes 100+ scenario-based role plays for whole-task authentic practice and skill observations for new hires to demonstrate successful performance at critical milestones.
BronzeAnadolu EfesInspiring DigitalInspiring Digital is a digital learning project that Anadolu Efes established in 2019 and opened with its digital version for the use of all employees in 2020. It is a comprehensive solution that brings together an advanced LMS offering a digital learning and development infrastructure and a corporate development library project.
BronzeAnheuser Busch and AccentureAB and Accenture Legend AcademyAnheuser-Busch's Legend Academy is built on Microsoft SharePoint and provides a distinct platform to educate the entire commercial organization on revenue management strategy and execution. It is an endeavor to create a community that continuously learns and learns from each other.
BronzeArcelor Mittal and CrossKnowledgeInstilling a Competency-based Learning CultureThe ArcelorMittal Global Employee Development Program (GEDP) is the cornerstone of its people strategy and the foundation for delivering lasting improvement by effectively managing the performance potential development and careers of employees. A learning strategy was developed to instill a culture of learning where individuals in partnership with the company take responsibility for their development.
BronzeBoard of Certification for Emergency Learning and WeLearn Learning Services Inc.Who Says Learning Can Not Happen After 40?The selection and adoption of a new learning management system allowed the Board of Certification for Emergency Learning to more broadly contemplate its role as a lifelong learning organization. It enabled BCEN to provide a broader suite of products and services to certificate candidates certificate holders and to the emergency nursing profession.
BronzeCardinal HealthA Learning Strategy System to Improve PerformanceCardinal Health's strategic design system encompasses performance and learning consulting to help improve overall business outcomes. The system is made up of teams guiding principles supportive processes tools and operates in a culture of inclusion innovation and accountability.
BronzeCognizantTransforming learning strategy for the new normalThe healthcare business within Cognizant's Business Process Services unit caters to more than 100 healthcare clients. This program helped scaling up new hires deployed to critical healthcare projects so that they could perform with speed and accuracy and meet expectations.
BronzeCognizant Technology SolutionsDevising a comprehensive strategy to lend a fresh lease of life to FLASH based coursesCognizant's digital learning team devised a unique and robust learning strategy to revamp courses with minimum impact to learners. Less than a year was available for the team to find a solution execute test and launch 1162 courses which would have gotten outdated because of the sunset of FLASH player by Adobe.
BronzeDAUDAU Next: Best Advance in Creating a Learning StrategyDefense Acquisition University reimagined learning content development inside and outside the classroom and throughout all its informal learning assets to ensure it meets the expectations of the modern learner. Much of DAU students' learning will now happen virtually and while they work rather than in classrooms.
BronzeGenpactGenomeGenome is Genpact's customized learning architecture designed to encourage an adaptive workforce and support reskilling at scale. This human-led transformation design allows learning to take place in the flow of work for all employees and invests in building capabilities to stay relevant in the future.
BronzeHumana and Infopro LearningAutomated Enrollment Pends Learning Strategy & Curriculum DesignInfopro Learning and Humana created a learning strategy to convert a five-week classroom-based learning program for skill development of new hires to virtual instructor-led training. The learning strategy and the resulting program is meeting and exceeding the learning outcomes (as compared to the classroom version).
BronzeIQVIA and NIITMonitoring Phase 1 Oncology StudiesThe Monitoring Phase 1 Oncology Studies is a comprehensive training program (for at least five months) for clinical research associates at IQVIA.
BronzeMXSales Team Deep DiveThe MX sales team learning experience includes custom eLearning pieces designed to address the specific needs and challenges of the SaaS sales professionals at MX. It's presented as onboarding to help new hires get ramped up with ongoing training to address more complicated and urgent topics like product and industry pieces.
BronzeSysmex America Inc.Sysmex University Best Advance in Creating a Learning StrategyThe innovation for this submission has been the multiple platform and systems integration and implementation of carefully chosen technology partners coupled with an internal communications and talent development strategy that has yielded positive performance concrete metrics for Sysmex.
BronzeTTEC and PricelineRealPlay LearningThe effects of a COVID-19 impacted so many especially within the travel and leisure industry. Priceline took this opportunity to look inward for continuous improvement efforts which would help future capabilities. This came in the form of developing a strong learning strategy and partnering with TTEC to deliver the solution.
BronzeVakif KatilimDevelopment is Always With Us."Development is Always With Us" is Vakif Katilim's learning strategy. It increased the monthly average number of LMS users to 65% increased the average training completion rate to 70% and increased the completion rate of compulsory training to 97%.
BronzeSubway and MPS InteractiveSubway Digital Transformation JourneyThe program, jointly submitted by Subway and MPS Interactive Systems, had a learning strategy based on a learning pedagogy suited to an audience that was always on the move and had little time to spare for learning. It included micro learning modules, a blend of learning modalities, and a well-defined What’s In It For Me (WIIFM).
BronzeSysmex Europe GmbHBringing training innovation to a global standard: A glance on Sysmex' new digital training strategyThis entry, submitted by Sysmex, highlights the training innovation program designed as a solution to two essential needs: showing a consistent message to customers across the globe learning to use their products, and reach satisfactory KPIs regarding the proportion of digital training solutions and face-to-face training. The strategy aims at being implemented globally and includes 4 sub-tasks ran from different regional headquarters by teams collaborating from all over the world: global training content definition ("WHAT" should be trained), global digital training development ("HOW" should it be trained), global roll-out of a learning experience platform ("WHERE" customers will find training), and global live streaming of clinical contents (additional live events for the medical community).
BronzeUBS Business Solutions AGGWM Learning Strategy - Let's Grow TogetherThis entry, submitted by UBS, is focusing on our unique Learning strategy to drive business performance. With our three pillars, Professional Development, Line Management Development and Career Mobility, we are in a position to cate to the needs and ambitions of employees whilst matching them with the organizational need of Global Wealth Management. We have turned around our learning strategy - away from programmatic solutions to employee-centric solutions. We are helping our employees to understand their needs first and then match the respective learning offering. With this in mind, we have the right people at the right time on the right programs with the right learning solutions to drive business growth and to retain employees in a high performing organization.
 
 

Best Advance in Creating an Extended Enterprise Learning Program

GoldBerkley Design Professional and DoceboBerkley DP Extended Enterprise Seals the Deal with Early Access to BDP Risk®Berkley DP is a professional liability insurance carrier that offers a customized Learning Management Platform — BDP Risk — to its insured architect and engineer policyholders to help them manage their businesses and decrease claims. In this new endeavor, Berkley DP demonstrated that offering early access to firms such as Docebo that had submitted an application for insurance had a significant positive impact on their buying decision.
GoldBlackmores Institute and Guroo ProducerClosing the loop: A holistic solution for pharmacy trainingTo cover the training needs of the two key product recommending roles in pharmacy, Blackmores Institute developed two bespoke learning programs: CMEd Certification for pharmacists, and BeCertified for pharmacy assistants. Blackmores Institute's "whole pharmacy" training approach provides Blackmores the unprecedented opportunity to grow market share by educating and upskilling all members of the customer-facing pharmacy team on how to recommend Blackmores products with confidence.
GoldCornerstone OnDemand Foundation and CornerstoneHow DisasterReady.org impacts and enables lifelong education, one learner at a timeDisasterReady.org is an online learning platform built to better prepare humanitarian and development professionals for the critical work they do by providing high-quality, relevant online learning resources at no cost. Powered by Cornerstone's Extended Enterprise solution, DisasterReady is provided in English, Arabic, French and Spanish.
GoldEnerjisa EnerjiENterENter is a learning & development and talent acquisition program that aims to familiarize students studying engineering at the senior or graduate level with business life. It prepare them for business life with the training program they are involved in while doing their internship.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. The Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldTurkcell İletişim Hizmetleri A.Ş Turkcell Geleceği Yazanlar Gameventure Turkcell Gameventure Program implemented the "Developers of the Future" platform to raise a qualified workforce for the game industry, which grows ever faster. Gameventure offered an end-to-end project journey from training to publishing games to the applicants who want to take part in the gaming industry and want to develop their own games.
GoldGoogle CloudAccelerate21: Digital Edition, Google Cloud's Annual Sales Kick OffThis entry, submitted by Google Cloud, is called "Accelerate21: Digital Edition, Google Cloud's Annual Sales Kick Off." It explores the massive and late-in-the-game pivot that was made from a 10k person physical event to a 15k person digital event. It describes the event structure, planning, challenges, success metrics, and lessons learned. Ultimately, despite a global pandemic creating a world of uncertainty, hundreds of professionals were able to band together to design and execute on an engaging, interactive learning experience which kicked off the year, created excitement, celebrated successes and delivered content tailored to role, experience, focus and business objectives.
GoldNational Emerging Special Pathogen Education and Training Center (NETEC) and SweetRushNETEC's COVID-19 Front-line Support ToolsThis entry, submitted by NETEC and SweetRush, is NETEC’s COVID-19 Front-line Support Tools. NETEC was called up to provide clear, accessible and accurate information at the point of need for America’s 22 million health care workers—NETEC’s extended enterprise—fighting COVID-19. Under extreme time pressure the NETEC-SweetRush team built an information ‘hub’ housing 50 complex infographics and a web-based performance support app that uses 400+ crystal clear medical illustrations to output 96 possible combinations of Personal Protective Equipment (PPE) usage based upon the worker’s circumstance. How a health care worker takes off and puts on PPE is a life and death matter, and they are often doing so end of shift, exhausted, with gloves on and through blurry goggles. Taking these circumstances to heart, NETEC-SweetRush created performance support tools that truly saved lives and provided essential information for these front-line heroes.
SilverAntWorks Pte Ltd and Tesseract Learning Pvt LtdEnterprise level continuous learning programTesseract Learn's extended enterprise learning helped organizations to operate and change faster adopting the product a quicker pace. Backed by integrate learning ecosystem that helped in delivering all the different artefacts of learning, Tesseract's extended enterprise learning uses next-gen technologies such as AI, ML, NMT and data analytics to deliver and assess learning programs.
SilverArcelik Pazarlama A.S.Arcelik Pazarlama A.S.-First Step Development ProgramArçelik Pazarlama's First Step Program was designed as a development program for new generation children of dealers and after sales services. The target of this program is to support participants to get to know Arçelik more closely, develop loyalty by providing orientation to the Company, gain vision about technology and business world with different dynamics with a comprehensive development opportunity, motivate them continue the business of their families (being dealers and after sales services) and to enable the new generations to aspire to this career path.
SilverChristus Health and InklingChristus Strikes a Healthy Balance of Centralized Control and Decentralized Content in Expanding Healthcare SystemChristus Health, like many hospital systems, faces a unique extended enterprise challenge in that they must provide centralized taxonomies and frameworks for learning materials while at the same time enabling a decentralized team of hundreds of specialized clinical educators and subject matter experts across their 600 locations to create the right content for their training needs. Christus was able to work with Inkling to find the right balance of centralized control and decentralized authoring collaboration to drive high learning adoption, a 10x reduction in duplicate content, operational efficiency and a more consistent patient experience across all of their hospitals and clinics.
SilverGS1 and Infopro LearningGlobal Data ModelGS1, in collaboration with Infopro Learning, created the Global Data Model training, a 30-minute eLearning module with a 2-minute introductory video that makes people aware of how to leverage product content for a seamless shopping experience across every channel. The goal of the GDM is to simplify and harmonize product data, enabling seamless global and local exchange of data, and is designed to benefit brand owners, retailers and consumers.
SilverIDeaSIDeaS Transforms Initial Customer Training to Empower and ScaleIDeaS needed to transform the customer learning experience for setting up IDeaS G3 Revenue Management System (G3 RMS) software. The new program continues to offer the best-in-class learning experience that IDeaS' customer base expects, at a fraction of the time of the legacy program.
SilverJohnson Controls and Meridian Knowledge SolutionsJohnson Controls Global Partner and Customer Training ProgramJohnson Controls needed to provide a branded learning platform to deliver training to their extended enterprise audience of key channel partners in several global regions, including North America, Latin America, Europe, Middle East and Africa, and Asia Pacific. They decided to replace their outdated learning management system with a modern solution that would serve as the platform for their new program.
SilverLittle Caesars Enterprises Inc and InklingDriving High Performance for Franchisees with a New Digital Learning Strategy at Little CaesarsWith 5,500 stores worldwide, 4,200 stores in the US and 85% franchise stores, Little Caesars needed to rollout a modern learning strategy and platform that Franchisees would not only use, but love. Its team consolidated several mission critical apps, including the PIE training app on a single mobile tablet and then worked with their 100-person strong franchise services team to complete a successful learning program rollout to all stores that now enjoys high adoption and proven business performance.
SilverTaco Bell and InklingLeveraging Modern, Operational Learning to Drive Extended Enterprise Value with Independent Franchise OwnersTaco Bell needed to modernize and streamline their learning programs to support an increase in the number of franchise owned stores to 90+ while improving labor cost efficiency, increasing customer satisfaction and increasing revenue growth for their franchise owners. They did this by modernizing their learning content, streamlining new hire onboarding and ramping and making training more accessible in their 7,200+ stores.
SilverTuring Video and Apposite Learning SolutionsTuring AI Customer and Partner Educational Videos for COVID Prevention Products"Turing AI COVID Prevention Solution for Workplace – Customer and Partner Education" is a series of video learning nuggets designed to help Turing AI's customers and partners setup and operate their COVID-19 prevention workplace scanners and devices. The aim was to reduce the time spent by the post-sales support personnel in tackling setup and operational questions, and the outcome was a series of easily accessible videos uploaded on Turing AI's learning platform that in a month resulted in reduction of support time by 40%.
SilverWebroot and Infopro Learning"Stay Cyber Resilient While WFH" TrainingInforpro Learning created a self-paced learning program for the customers of Webroot. This helped them become cyber-resilient in the new remote work scenario and safeguard them from increased cyber-attacks during the COVID-19 pandemic.
BronzeCaterpillar Inc and WatershedCaterpillar CDP (Career Development Process)By developing and iterating on Career Development Progress for Sales, Service (Technicians) and Leadership have continually advanced the ability of Caterpillar's dealer network to improve their performance. As dealers demonstrate improved process performance through Caterpillar-recognized accreditation, they realize improved performance in nearly every key business indicator — market performance, sales volumes, profitability, employee engagement and productivity, and customer experience.
BronzeCognizant and SchooXEmpowering Clients to Succeed in a Digital WorldTriZetto, a division of Cognizant, provides a suite of Healthcare Software Products to support health plans, providers and other related organizations in the critical functions of Claims Processing, Provider Networks, Care Management and many others. Cognizant Learning Services offers professional training services to organizations such as Schoox to increase user adoption and competency across their operations.
BronzeConduentSharing Best Practices for First Time Rapid Adaptation to Work-from-HomeThe onset of the COVID-19 pandemic prompted a mass exodus from onsite work to work-from-home for a multitude of workers — the vast majority who had never worked remotely before. Conduent created complimentary webinars and a microsite of reference materials targeted to Employees and Managers of remote workers and teams for Conduent clients, business partners and the general public - essentially, a pro bono effort to benefit anyone globally.
BronzeGoogle and Cognizant Technology SolutionsEngaging training program for the Extended Enterprise impacted by the PandemicWhen the pandemic decimated the retail industry in early 2020, Google challenged Cognizant to turn a sharp downturn into an opportunity, supporting retailers and building credibility with learners as they weathered the uncertainty that plagued not just the retail industry, but most of the economy. Cognizant rose to the challenge and moved the program forward despite the uncertainty of the pandemic.
BronzeJohnson & JohnsonIntelligent Automation (IA): InspireJohnson & Johnson developed the Intelligent Automation (IA) learning curriculum and delivered it enterprise-wide to build critical skills needed by all levels of the organization to support automation transformation. This added to J&J's mission to develop a global employee base of digital, agile and lifelong learners.
BronzeMerck & Company, Inc. (Merck) and GP StrategiesCreating a Comprehensive and Custom Learning Management solution and eLearning course, Know to Report (KtR), for MerckMerck requires personnel, including sub-contracted third-party personnel of their vendors and business partners providing certain services, to take Adverse Event (AE) and Product Quality Complaint Training — also referred to as Know to Report or KtR Training. This needs to happen prior to and annually while performing any services for the Company. An internal audit of the Learning Management System (LMS) identified a high risk of error and many inefficiencies, so GP Strategies was brought in to overcome this by developing a new learning management solution and eLearning course.
BronzeUngerboeck and Thought IndustriesUngerboeck Learning Center Pivots to Support the Events Industry During CrisisEarly in 2020, Ungerboeck identified a need for online training and education opportunities before the pandemic and partnered with Thought Industries, the world's leading B2B customer education and external training platform provider, to roll out the Ungerboeck Learning Center. Customers were looking for the ability to stay engaged, upskill and show their competencies in the events industry while they waited for events to resume, so Ungerboeck and Thought Industries shifted focus and within eight weeks developed a certification program.
BronzeVMware and Super Mega Boss and Youd-AndrewsVMware's Solutions Academy- How to Sell Solutions in a Global PandemicThis entry, submitted by VMware, SuperMegaBoss, and Youd-Andrews is called "VMware's Solutions Academy- How to Sell Solutions in a Global Pandemic." It it s two-part elearning and virtual workshop academy about VMware's solutions and how to sell them. This is a concerted effort created in response to a lack of confidence that sellers had in discussing VMware's solutions, especially virtually. The Academy's design was a strategic step-by-step response to issues and feedback voiced by the VMware core sellers in order to help them gain both knowledge and behavior change on the VMware solution story.
 
 

Best Advance in Custom Content

GoldSoapy Joe's Car Wash and Learning PoolSOAPY Steps of ServiceThis entry, submitted by Soapy Joe's Car Wash and Learning Pool, is called "SOAPY Steps of Service." It is a modular, seven-part blended learning series developed to fulfill the company need to create a consistent, collaborative, and concrete way for Soapy Joe’s team members to develop the skills needed to embody its new company values on a daily basis, thus creating a positive membership experience across the company's 14 car wash sites. Animated videos and interactive, practical scenarios were used throughout the course to demonstrate direct real-world application. These scenarios were designed to create a safe environment for failure, while simultaneously modeling the correct actions team members should take when facing each type of interaction. With gamification, learners were able to receive immediate feedback on how their choices impacted the member journey, resulting in either rewards (members added) or consequences (members lost).
GoldGetinge and NIITGetinge's Safety MascotGetinge's Safety Mascot is a gamified e-Learning intervention designed to generate awareness about health and safety among Getinge employees.
GoldABB and NIITLug Link: How to Videos'Lug Link: How to Videos' is video-based learning intervention. It helps users learn about the Lug Link app launched by Thomas & Betts.
Goldadidas and SweetRushadidas EssentialsSkillfully blending performance-driven content with dynamic and engaging visual design, adidas and SweetRush's "adidas Essentials" custom content solution proved to be a winning formula for its hard-to-reach audience of busy and focused salespeople. Combining consumer-centric story-driven scenarios with on-brand media, strategically placed knowledge checks, and a call to action, the lessons are outcomes-focused.
GoldBoehringer Ingelheim and Cognizant Technology SolutionsEngagaging Content design aimed at a Smoother Learning JourneyThe Learning and Knowledge Management team at Boehringer Ingelheim (BI) wanted to customize its learning content to deliver an impactful learning program. To achieve this, BI joined hands with Cognizant, and created a gamut of courses to engage almost 50,000 employees worldwide, delivering a set of custom courses ranging from compelling videos and marketing collaterals to appealing digital diaries to engage learners and improve learning retention.
GoldCargill IncorporatedOrder Management Digital LearningCargill's customer-driven strategy is focused on accelerating organic growth throughout the organization. Modernizing Order Management, the process of taking, tracking and fulfilling sales orders, is a top priority to optimize the customer experience across Cargill business. At the forefront are customer service representatives (CSRs), the face of Cargill to customers and a critical workforce who will be experiencing significant change. Learning & Development created the first globally consistent digital learning aligned to this strategic need, delivering an engaging learning experience that can be auto-translated to over 50 languages, and is integrated in business implementations of Order Management, helping CSRs and business teams quickly skill-up with the knowledge they need to be successful.
GoldCHRISTUS HealthCHRISTUS Health High Reliability Organization (HRO) Training ProgramIn the first series of Christus Health's High Reliability Organization (HRO) Training Program, each tool is represented by Superhero characters who use their communication superpowers to overcome potential incidents and avoid harm. In the second series, learners are immersed in storylines based on events that could occur at any hospital or facility.
GoldCognizant Technology SolutionsSimulation based Learning content to Engage in Meaningful Development ConversationsCognizant Technology Solutions' Coaching module is based on the three pillars of Information, Engagement and Support. Critical concepts related to Coaching are presented through multiple bite-sized topics; Engagement presents a series of business simulations offer a safe environment to apply the critical concepts and sharpen coaching skills, with the aim to enable senior leaders to conduct effective talent review and feedback sessions; and Support is an engaging interactive flipbook serves as a ready reckoner, providing adequate on-the-job support, as and when needed.
GoldDell Technologies Education ServicesMulti-protocol Data MigrationThe "Multi-protocol Data Migration" course is custom-designed to enable Migration Team Leaders, Migration Technicians and Architects to prepare, plan and execute file migrations in a multi-protocol environment for Dell Technologies customers and partners. It focuses on strategies used to create and represent the technical content to deliver the experiential learning outcome.
GoldDell Technologies Education ServicesDSP FoundationsThe DSP Foundations course was designed to target foundational professional skills, stressing the importance of safety, data security and privacy, providing our services providers with a comprehensive product overview, where to go for tools and support, expected customer behaviors and how to navigate Dell Technologies tools and portals to deliver support. The result is a clearer, consistent DSP onboarding training experience and simplified service entitlement training journey.
GoldDiscover and NIITDiscover Diversity and InclusionDiscover and Eagle Productivity Solutions' course was designed to immerse learners in realistic scenarios where they would be forced to navigate multifaceted and nuanced social situations. Throughout the course, users were provided with feedback and coaching within multiple branching narratives allowing for a unique learning approach — letting them struggle with the ideas of diversity and inclusion from multiple perspectives.
GoldGoogleBest Advance in Custom Content: Mastery Black BeltMastery's Black Belt program was developed for Google's top product specialists globally to hone their knowledge and skills within their area of expertise to craft more creative solutions through peer-to-peer learning and community development. Yet in the wake of COVID-19, the entire program was successfully reimagined and redesigned for a virtual world, maintaining the core elements that made the experience so coveted by learners and impactful for the business.
GoldHP Inc. and AccentureDriving Personalized Customer Relationships Using SOCIAL STYLEs®HP and Accenture's 30-minute online course provides an overview of what Social Styles are and how to identify a customer's "social style." It also discusses how to adjust one's own behavior when selling to different social styles.
GoldHP Inc. and AccentureCreating and Submitting ProposalsThis entry is for a 60-minute online learning path comprising four 15-minute modules that provide a structured approach to creating winning proposals and responses to RFPs that will help HP sales reps differentiate their offerings from the competition.
GoldRio Tinto and NIITLevel 1 Basic Investigation Part 1 and Part 2IQVIA and NIIT's eLearning intervention is designed to help employees at Rio Tinto avoid accidental incident. It helps them learn the appropriate actions they must take in case an incident occurs.
GoldKraft Heinz and Infinitude Creative GroupIntroduction to Sanitary Design and Change ControlKraft Heinz and Infinitude Creative Group have reimagined these eight hours of content into a more streamlined, engaging and impactful experience. The purpose of the training is to be general and foundational, teaching learnings to assess design challenges and to establish routines to mitigate risk.
GoldLockheed Martin and GP StrategiesGamified and Story-Based: Innovative Training for a New Performance Management ApproachAs part of the Mission Possible learning program, the Feedback and Goal Setting for Leaders module is representative of a full series of innovative "just-in-time" web-based training modules created by GP Strategies for Lockheed Martin. This training was created as part of an extensive blended learning solution that supports the business transformation/change management strategy developed for the new performance management approach and system rolled out across Lockheed Martin in 2021.
GoldMack Trucks and Kick LearningMack Trucks and Kick Learning Best Advance in Custom Content MD Series 2021The Selling the Mack MD Series eLearning course was created to serve as a 90-minute online foundational course that suggests the experience a new Mack Trucks sales professional would have if they sat down for an hour and a half lunch with a seasoned Mack sales pro. This course answers questions in the form of video content directly from the MD Series product manager and direct quotes from successful sales pros in the field interwoven throughout.
GoldMondelez InternationalThe Leadership Framework Chronicles: Zombie Snack Attack!"The Leadership Framework Chronicles: Zombie Snack Attack!" is a modular, video based eLearning course about Mondelez International's new Leadership Framework Values and Commitments. To add engagement, interactivity and a level of humor and fun, this course provides a unique look at Mondelez's Leadership Framework using immersive storytelling, gamification and scenario-based learning, and includes plenty of action, fun and excitement.
GoldMondelēz International and True Office Learning Welcome to Our Way of Doing Business"Welcome to Our Way of Doing Business" is a custom module developed for all Mondelēz International (MDLZ) new hires, to introduce them to the MDLZ Compliance program and the 21 policies that make it up. The purpose of the module was to help new hires understand the MDLZ culture and way of doing business, along with the tools and resources available to help them be successful.
GoldPhilip Morris International and ei design Pvt LtdYour PMI Security Awareness and Travel Security Learning Journey - Custom LearningIn these special times of pandemic, Security Awareness is an on-going effort, which needs to be periodically refreshed. PMI has opted for a new approach to Security Awareness Programs ensuring that all employees, contracted employees and contractors have received adequate training on all security related matters pertinent to the business.
GoldPhilip Morris International and ei design Pvt LtdeLearning on Business & Human RightsPhilip Morris International and EI Design Pvt Ltd designed an eLearning on Business & Human Rights that focuses on raising awareness across PMI's organization. It demonstrates what PMI does to identify and address some potential human rights issues.
GoldRicoh and NIITState and Local Government Awareness TrainingNIIT developed a scenario-based 45-minute eLearning supported with final assessment and certification to ensure that Ricoh employees working on State and Local Government (SLG) Contracts comply with guidelines governing the SLG sector by appreciating the need for compliance and the risk of noncompliance, and by practicing appropriate decision making in various scenarios. The training also focuses on busting myths around the SLG contracts and the scenarios are based on the analysis of critical mistakes committed by the audience group.
GoldRicoh and NIITPro C5300 SeriesThe Pro C5300 series is a product training to familiarize the sales staff at Ricoh with the features, advantages, and benefits of the Pro C5300 series of printers. It equips them to identify the right customer for the product.
GoldRoyal Dutch Shell and NIITAdaptive Learning - Personal Protective EquipmentShell and NIIT's Adaptive Learning Course is called Personal Protective Equipment (PPE). It helps learners identify the right PPE in the right instance.
GoldSally Beauty and SweetRushPro-in-the-Know AdvancedSally Beauty and SweetRush's "Pro-in-the-Know Advanced" combines sophisticated instructional and visual design with fun, colorful, engaging characters in a challenging and motivating learning program proved to be the perfect use of custom content to win over this young audience. Challenging story-driven scenarios, fully developed 3D avatar clients and gamification make this course highly effective, and a unique example of how custom content can radically increase the ROI and overall effectiveness of training.
GoldSociety for Human Resource Management (SHRM) and SweetRushThe SHRM People Manager Qualification (PMQ)SHRM and SweetRush's "The SHRM People Manager Qualification (PMQ) tackles a critically important subject through a 13-hour eLearning journey that is extremely effective and so highly engaging and enjoyable. Inspired by streaming TV-Netflix-Friends, with episodes and seasons rather than modules and lessons, PMQ teaches the 110 behavioral indicators and 27 performance objectives new people managers need to learn, practice, and embrace.
GoldSYKES Digital LearningWork, Learn, and Teach At Home: COVID Response Primers by Sykes Digital LearningThe Coronavirus pandemic forced many organizations and educational institutions to send people home to continue working and learning. With its deep experience in enabling and supporting remote workforces and students, Sykes Digital Learning created three primers to share its expertise to help develop the skills and habits to successfully work, learn and teach from home.
GoldTakeda and CoreAxis ConsultingTakeda: Human and Organizational Performance - Custom Content Learning and Development ProgramTakeda Worldwide and CoreAxis consulting are proud to present the Human and Organizational Program learning program, an innovative approach to providing Manufacturing Excellence. With highly engaging eLearning, ILT and mobile learning, Takeda and CoreAxis have created a unique program to advance the competencies and skills of managers and employees to reduce risk, increase efficiencies and promote a positive culture within the organization.
GoldTürk Telekomünikasyon A.Ş. Competency Development CalendarThe "Competency Development Calendar" is prepared by Türk Telekom Academy to transform the learning experience into a development journey, to setup a planned development process, to ensure the sustainability of development and to integrate it into business processes. With the Competency Development Calendar, the professional and personal development of employees are supported accordingly to the competencies of the Türk Telekom Leadership Model (seeing the big picture, planning, goal management, decision-making and initiative management, self-improvement, business development, team development, communication, business relations development, customer focus) and employees are presented with a structured development journey on the topics needed.
GoldUnited Nations Institute for Training and Research (UNITAR) and DelphianLogic TechnologiesUNITAR Green Recovery e-CoursesThe United Nations Institute for Training and Research (UNITAR)'s Green Fiscal Policy (GFP) and Green Economy and Trade (GET) assist mid-level civil servants around the globe to identify, assess and develop policies to optimise government spending and revenue generation and to promote sustainable trade and green economy principles. Developed by DelphianLogic Technologies using Articulate Rise, these modules are visual rich, driven through conversations and decision-making, and encourage participation from learners.
GoldWells Fargo and SweetRushLand of banking competenciesWells Fargo and SweetRush's "Land of banking competencies" is a unique example of how custom content - including story, gamification and reward, 3D character (avatar) development, and sound effects - can transform a dry subject of how to access a complex database into an engaging learner journey that teaches, motivates and inspires new hires so they can win at their day-to-day work. This journey transforms new hire onboarding from a daunting information dump into an inspiring and confidence-building experience.
GoldWorld Bank Group and Upside Learning Solutions Pvt. LtdPersonal Data Privacy at the World Bank GroupIn 2020, the World Bank Group introduced a new Data Privacy Policy to guide Bank Group staff. Their eLearning program was created with Upside Learning to educate staff about the new policy and about the application of the policy in the course of their work.
GoldDaimler AG and chemmedia AGDaimler Group's state-of-the-art and custom-made integrity and compliance training "Basic Module – Integrity@Work" in a globally distributed company - How to design a training content for 150,000 employeesThis application is submitted by Daimler AG and its service supplier chemmedia AG. Daimler AG faced the challenge of communicating the topic of integrity as an integral part of Daimler's values: Approximately 150,000 employees worldwide were to be trained and sensitized in 10 different languages. Therefore, a modern, customized integrity and compliance training for a globally distributed company was created in line with Daimler's corporate identity, which is both interactive and takes into account different positions, compliance risk exposures and different previous experiences. This was implemented with methods of adaptive learning, gamification and by using various multimedia elements such as interactive content, different test/question types, videos and interactive graphics in chemmedia AG's software Knowledgeworker Create. The e-training is embedded in a modular training program and IT-based processes including automated assignment of relevant content, integrated reminder and escalation management, a reporting system and participant feedback evaluation.
GoldKraft Heinz and Infinitude Creative GroupHello Owner 2020 RedesignKraft Heinz redesigned their global online new hire program, Hello Owner, to reflect the transformational changes happening in the organization, including their new Vision, Purpose, Values, and Leadership Principles, which were launched in 2020. The learning experience was designed to be a welcoming, inclusive program that enhances the different local onboarding curricula with company-wide information, messaging, and the feeling of belonging to the Kraft Heinz family. The global focus group gave key needs analysis input into redesigning a program to meet the needs of a diverse and dispersed audience with engaging, timely, and meaningful content.
GoldL'Oreal Travel Retail Americas and Growth EngineeringBest Advance in Custom Content- L'Oreal Travel Retail AmericasL’Oréal Travel Retail America's microlearning content has demonstrably helped to engage their BAs whilst improving product knowledge and selling skills. This has helped them to forge the kind of knowledge sharing culture that so many organisations desire. This content has also helped L’Oréal Travel Retail Americas to work towards other organisational goals, such as their sustainability targets and uniting learners with a shared passion for beauty. "
SilverGoogleBest Advance in Custom Content: Mastery's Partnerships EssentialsPartnerships Essentials is a suite of foundational learning designed by Google's Mastery team for a newly formed Global Partnerships organization in Google with great complexity of function and role, necessitating a creative use of personalization to empower individuals and provide practice-driven options with peers and managers. This program delivery has demonstrated all employees can bring the best of Google to their partners in a coordinated way with a deep understanding of the foundational elements of the organization. "
SilverL'Oreal LUXE AustraliaBest Advance in Custom Content- L'Oreal LUXE AustraliaThe creation of One Luxe Lounge has indeed transformed the way L&D initiatives are conducted within the division. However, the importance of face-to-face training cannot be overlooked. In fact, the app has proven to be an incredible support tool to assist with offline learning. This is why blended learning has proven to be such an effective approach. The app supports classroom training, whilst also providing exclusive custom content for remote learners.
SilverAccentureImminent BreachAccenture's Information Security Advocate program promotes best practices in information security behavior for the global population of Accenture employees through a series of immersive learning assets. "Imminent Breach" is one of the most recent and unique custom-designed global learning courses added to the program's catalog.
SilverAllianz SECustom Content for the Allianz Olympic and Paralympic Partnership Academy Learning PlatformThe Allianz Olympic and Paralympic Partnership Academy platform is an all-in-one, digital learning solution with holistically customized content, highly interactive interface, global reach and engaging learning formats that ensure that selected Allianz employees become experts and can activate the partnership in their respective markets. It provides all relevant knowledge and custom contents about the partnership in one platform — anytime, anywhere, and on any device — which encourages continuous learning with engaging learning formats to activate learning retention and help ignite the Olympic Flame within the organization's people.
SilverAmazonSafety Onboarding, Safer StartAmazon's "Safety Onboarding, Safer Start" is a new immersive safety curriculum for Area Managers at Amazon that maximizes the use of adult learning methodology, incorporates device-responsive design and expands on previously offered accessibility features. "Safety Onboarding, Safer Start" reduces cognitive overload and training seat time from the previous onboarding program.
SilverAmerican Heart Association and American Medical Association and Principled TechnologiesAchieving Accuracy: Blood Pressure MeasurementHigh blood pressure (BP) is a leading risk factor for heart attacks and strokes. "Achieving Accuracy: Blood Pressure Measurement," co-developed by Principled Technologies, the American Heart Association and American Medical Association, reinforces knowledge on guideline recommended BP measurement techniques; teaches five essential steps to accurately measure and record BP using a manual, semi-automated or automated devices; and boosts competency and confidence in BP measurement readings across the care team.
SilverAXA and KORDAAXA Security Core Education and Security CheckpointAXA decided to develop a two-year initiative with Korda called "AXA Security Core Education and Security Checkpoint," where all employees act as strong links of AXA's first line of defense. In 2019 and 2020, 100% of the 120,000 employees got their Security certificates and end-users rated the learnings ~4.8/5 with very positive comments.
SilverBabel Street Inc.Intergalactic Employee Onboarding: Education and Engagement of New Hires to Reach New HorizonsBabel Street, Inc.'s "Intergalactic Employee Onboarding: Education and Engagement of New Hires to Reach New Horizons" is a modular, six part, video-based eLearning series to enable Babel Street new hires. Through this course, learners are taken on an intergalactic adventure to find missing artifacts all while completing mission tasks aligned with the employee onboarding learning objectives.
SilverBayer and G-CubeOTF Management Training ProgramOTF Leads Training Program is developed and implemented by G-Cube Solutions to help Bayer Crop Sciences employees lead continuous improvement projects. To keep learners enthused, physical and mental interactions, assessments, questions, knowledge checks, introspections and relevant scenarios are presented to contextualize the information and make it appropriate.
SilverBayer and Infopro LearningBayer TMS Digital Learning SeriesBayer Crop Science uses the Transportation Management Solutions (TMS) to manage their supply chain workflow, as there was a need to build and digitize the learning experience to improve adoption of the system and consequently free up the super user network. Bayer worked with Infopro Learning to create a Digital Learning Series for effective adoption of the system.
SilverBerkley Design Professional (Berkley DP) and DoceboBDP Risk® - Education That Makes a DifferenceBerkley Design Professional and Docebo designed "BDP Risk® - Education That Makes a Difference" for Berkley Design Professional, a professional liability insurance company that serves architects and engineers. Engagement with BDP Risk®, Berkley DP's risk management and business practice education program, attracts new policyholders, decreases claim frequency and makes a significant impact on policy renewals.
SilverCharter CommunicationsIntroduction to the Charter LandscapeCharter Communications is a comprised of multiple complex businesses and the organizational model is matrixed, making it difficult for a business unit employee to have visibility outside of their business unit — and even more difficult to achieve overall comprehension of how the broader organization functions. The corporate learning solutions department worked with stakeholders from each business unit, as well as corporate supporting departments, to create a real-life picture for new and existing employees who are seeking to understand the "Charter Landscape."
SilverForest Fire Management - Victoria and MasterE Learning SolutionsThe Role of the Incident ControllerMasterE Learning Solutions, in conjunction with Forest Fire Management - Victoria, created "The Role of the Incident Controller," which lends a gamified approach to supporting future Incident Controllers at bushfire events in Victoria, Australia. As the base content is very legislative- and policy-driven, it is dry and process driven; and a such, an engaging simulation game was developed to create a playful and dynamic experience for this serious program.
SilverFrank Porter Graham Child Development Institute and TorranceLearningAFIRM for ParaprofessionalsFrank Porter Graham Child Development Institute and Torrance Learning's AFIRM for Paraprofessionals modules focus on evidence-based practices for paraprofessionals supporting elementary students with autism. The modules provide interactive case examples of planning for, using, and monitoring evidence-based practices through realistic and highly interactive, virtual simulations of special education scenarios.
SilverGetinge and NIITFinancial Agility and ExpertiseGetinge and NIIT's Financial Agility and Expertise is an eLearning intervention. It is designed to guide leaders with the basics of finance and its impact on their day-to-day work at Getinge.
SilverHarvard Business Publishing and D2LCustom Content at Scale"Custom Content at Scale" provides highly-relevant, engaging, and impactful leadership development training to Global 2000 companies, Harvard Business Publishing's Corporate Learning division that designs customized courses tailored to client needs. Working with D2L, Harvard Business Publishing has established a platform that makes it faster and easier to develop and deploy experiences tailored for its clients.
SilverM Financial Group and Infopro LearningM Financial - The Magnet ProgramM Financial Group's Magnet curriculum is designed as an intensive digital learning program, created in collaboration with Infopro Learning. It enables the learners with the tools needed to become Financial Professionals for the M Financial brand.
SilverNational Fire Protection Association and Kick LearningNFPA 2020 NEC Online Training ProgramNFPA 70, National Electrical Code Online Training offers participants the chance to apply the NEC during the design and construction of a building as it relates to electrical systems, all while utilizing the NEC as a reference. Participants will learn how NEC compliance helps provide electrical safety in commercial, and industrial applications and improve their ability to locate, interpret, and apply the requirements in the 2020 edition. Kick Learning's self-guided online training series for the National Fire Protection Association makes use of instructional presentations, interactive exercises and an integrated set of scenario-based activities to impart information, allow for practice and reinforce learning. Learners have the opportunity to demonstrate their ability to apply code requirements at crucial steps of the design and construction process.
SilverNordea Bank and Infopro LearningLegal Awareness for LeadersThe Legal Awareness for Leaders eLearning program was created by Infopro Learning to build awareness on the legal compliance requirements in Nordea Bank for its people leaders. The highlight of the program is that it simplifies difficult compliance and legal laws and acts into easy actionable items, relatable to everyday life.
SilverNordea Bank and Infopro LearningNordea - Banking AwarenessNordea Bank's Banking Awareness is a 45-minute eLearning program, created by Infopro Learning, that is based on a gamified approach. The training is created for all new employees and existing employees of Nordea Bank with some or no knowledge on banking concepts.
SilverPepsiCo and Infinitude Creative GroupThe PepsiCo Way ScenariosThe PepsiCo Way is seven pillars of everyday behaviors that help support PepsiCo's mission and vision to Be the Global Leader in Convenient Foods and Beverages by Winning with Purpose. To reinforce what these behaviors look like in action, a course was designed by Infinitude Creative Group for each pillar that presents learners with authentic scenarios and asks them to choose the response that best demonstrates The PepsiCo Way.
SilverPepsiCo, Inc. and MPS Interactive SystemsAdvanced Training for District Sales LeadersDesigned by MPS Interactive Systems, PepsiCo, Inc.'s Advanced Training is an integrated training program aimed at enhancing the selling skills of Frito-Lay's frontline sales leaders. It features a digital workbook and virtual instructor-led sessions.
SilverPNC and AllenCommAll AccessComprised of two courses - one for employees and one for managers - All Access is designed to affirm the role that employees, managers and contractors play in creating an inclusive environment, and provide new tools that help create a culture of accessibility for PNC's colleagues and customers. Designed with AllenComm to be fully accessible, the All Access courses include engaging motion graphics, diverse characters with a variety of viewpoints and abilities, and immersive simulations of real-world scenarios that allow learners to practice new skills as they help characters navigate accessibility challenges.
SilverRicoh and NIITRicoh Portfolio Training: IM SeriesRicoh Portfolio Training: IM Series' program is a 3D virtual training intended to help the dealer sales professionals develop an understanding of the features and functionality of Ricoh's multi-functionality printer (MFP) series. Designed with NIIT, it starts with the recently launched Intelligent Machine Color series.
SilverRoyal Dutch Shell and AccentureShell Brand Advanced CourseThe Shell Brand Advanced course, designed with Accenture, will provide more specialized training for employees in Brand, Communications and Marketing roles, whose directions and decisions have a more material impact on Shell's Brand. This course aims to deepen the brand management knowledge, enable them to leverage the brand consistently for all stakeholders, equip Shell's employees to be effective brand ambassadors and confidently represent the Shell brand.
SilverRoyal Dutch Shell and NIITRequirements 101Shell's Requirements 101 course is an entry-level course developed for Technical Authorities at Shell that covers the basics of good requirements writing. The course, designed with NIIT, is a self-paced learning solution supplemented with interactivities, coach-based videos and graphics.
SilverSalesforceEnabling Enablers Through The Verified Designer SeriesSalesforce created two learning design curricula (Verified Course Designer and Verified Curriculum Designer) to provide employees with the tools necessary to create effective learning courses and assets. The courses have been completed by 331 employees to date.
SilverShell Projects & Technology Safety & Environment and MPS Interactive SystemsCarbon Capture Utilisation and Storage (CCUS) FundamentalsShell Projects & Technology Safety & Environment's Carbon Capture Utilization and Storage (CCUS) Fundamentals aims to increase knowledge on Carbon Capture, Utilization and Storage (CCUS). Designed with MPS Interactive Systems, it includes five modules which provide an overview of CCUS, its technology, value chain and examples of Shell's projects.
SilverSociété Générale Global Solution Centre Pvt. Ltd. and ei design Pvt LtdFundamentals of Banking and OperationsSociété Générale Global Solution Centre with EI Design developed a custom learning path to upskill IT professionals new joiners and other new entrants on the basics of banking products risk management and regulations.
SilverWorld Bank Group and Upside Learning Solutions Pvt. LtdReturning Safely to Premises CampaignThe COVID-19 pandemic forced organizations around the world to rethink and reconfigure their way of working. A learning campaign, a part of the World Bank Group's efforts to safely reopen office premises, was designed by Upside Learning Solutions to equip employees with the necessary information before their return to office.
SilverZee Entertainment Enterprises Limited and Upside Learning Solutions Pvt. LtdThe Zee WayZee Enterprises Unlimited wanted to develop an induction program that would give an overview of Zee's Businesses, history, culture, and policies and at the same time provide an engaging experience to its new joiners. Through the Hero's Journey created with Upside Learning, the employees traveled through seven different milestones, each covering a critical topic, and earned rewards to successfully complete the End Game and become "Extraordinary Together".
BronzeMXSales Team Ramp Up and Deep DiveThe MX Sales team learning experience includes custom eLearning pieces designed to address the specific needs and challenges of the SaaS sales professionals at MX. It’s presented as onboarding (Sales Team Ramp Up) to help new hires get ramped up, with ongoing training (Sales Team Deep Dive) to address more complicated and urgent topics, like product and industry pieces. The learning experience includes coaching sessions, activity planners, and job aids that coordinate with the eLearning pieces.
Bronze3M and Fredrickson LearningExploring the Six Common Assembly Types at Metal Works Inc.A custom learning experience, created by 3M and Fredrickson Learning, is called "Exploring the Six Common Assembly Types at Metal Works Inc." and uses first-person scenarios to simulate a factory walk-through in a customer environment. Through interactive video, branching, knowledge checks and other interactions, sales reps identify visual clues in different manufacturing areas and link these to 3M's sales conversation methodology.
BronzeAlign TechnologyAlign Technology_Best_Adv_in_Custom_Content_Learning_21_April162021The "Align Leader Journey" program was created to provide accessible and scalable development experiences for Align Technology employees. The goal is to provide "unGoogleable" content, customized to the business and industry, for on-the-go leaders.
BronzeAmerican College of Cardiology and Infopro LearningThe City of Lifestyle: Your Destination for Managing Risk FactorsThe City of Lifestyle: Your Destination for Managing Risk Factors is a mobile-first, free, and open-access certification course on healthy lifestyle modifications for better heart health created by American College of Cardiology in collaboration with Infopro Learning. The target audience of the course consists of primary healthcare professionals (HCP), including physicians, nurses and community healthcare workers.
BronzeAvaya, IncAvaya_Best_Advance_in_Custom_Content_Learning_2021_LD_Award_Avaya-Spaces"Using Avaya Spaces" is self-paced 75-minute video for customers who use the Avaya Spaces collaboration product. This was created to have a fully self-service and personalized end-user training offer that aligned to monthly releases as a part of R&D's AGILE process.
BronzeBeyond Insurance and Infopro LearningSales Accelerator™ ProgramThe Sales Accelerator™ program is offered by Beyond Insurance to anyone who needs to master essential sales skills including, but not limited to, value proposition, goal-setting, prospect research qualification and cross-selling in the insurance domain. Infopro Learning created the effective learning content for the professional training solution.
BronzeBoard of Certification for Emergency Nursing and WeLearn Learning Services Inc.Immersing Emergency Nurses in Submersion InjuriesThe Immersing Emergency Nurses in Submersion Injuries program by the Board of Certification of Emergency Nursing (BCEN) and WeLearn Learning Services (WeLearn) is based on a real-life case and given the life-or-death nature of the decisions the learner can make, and great care was taken to ensure the level of feedback provided to the learner. The end result is a SCORM-compliant eLearning program with hand-crafted visuals, downloadable job aids and a novel approach to simulation and decision-making.
BronzeBoston Scientific and Tipping Point MediaBoston Scientific Rezūm System Training Boston Scientific wanted a way to expand their current training materials for the Rezūm Water Vapor Therapy system. Boston Scientific and Tipping Point Media created a version of the in-field training, along with other useful resources available online so that physicians could easily access and complete the training content.
BronzeCisco and MPS Interactive SystemsEXCELerateEXCELerate helps technical experts at Cisco adopt a consultative mindset. Designed with MPS Interactive systems it builds a pipeline for senior technical talent within the Customer Experience organization.
BronzeCognizant Technology SolutionsLEAF - A Custom-fit Learning Solution for Sales TeamThe LEAF - A Custom-fit Learning Solution for Sales Team program was developed to enable the sales team of Cognizant to understand the different features and functionalities of the LEAF platform. The end goal is to help them leverage this understanding when they are out in the market and position LEAF as an ideal solution to customer's requirements.
BronzeColumbia Center for Eating Disorders at The New York State Psychiatric Institute and eLearning BrotherspreparED, eating disorders education for clinicians of tomorrowThe Columbia Center for Eating Disorders at The New York State Psychiatric Institute and eLearning Brothers created preparED, a series of six online learning modules developed by the eLearning Brothers custom development team for the Center for Eating Disorders. By using custom animation, graphics and short online modules, the courses break down complex, sensitive topics in an engaging and informative way.
BronzeEstée Lauder Companies Inc. and Inno-VersityEstée Lauder Companies E-Commerce EssentialsEstée Lauder Companies made an intentional decision to place heavier emphasis on the eCommerce portion of its business, especially during COVID-19. The Estée Lauder Companies and Inno-Versity partnered on The ELC's initiative, ultimately providing ELC world-class eLearning modules the helped them achieve their learning and development goals and initiatives for the Ecommerce Essentials program.
BronzeFuture Workplace and Intrepid by VitalSourceThe Now and the Future of AR, VR, & AI for LearningFuture Workplace Academy's modular, 5-week online course is called The Now and the Future of AR, VR, and AI for Learning. In this course, designed with Intrepid by VitalSource, learners gain the knowledge, skills and abilities to successfully understand and navigate the complex, broad market offerings of current and emerging technology formats and platforms and the direction needed to implement a strategy for adoption at their organization.
BronzeFuture Workplace and Intrepid by VitalSourceDesigning a Holistic Employee ExperienceFuture Workplace Academy's modular, 5-week online course: Designing A Holistic Employee Experience, with designed with Intrepid by VitalSource. The primary learning objective is to help learners examine and rethink the fundamental operating models of their Employee Experience function and give them the tools to create an actionable plan and presentation for how their organization can enhance their employee experience.
BronzeFuture Workplace and Intrepid by VitalSourceRadical Learning Transformation: Disrupt Yourself and Rethink your Corporate Learning Strategy.Future Workplace Academy's 5-week online course: Radical Learning Transformation: Disrupt Yourself and Rethink your Corporate Learning Strategy, was designed with Intrepid by VitalSource. This course helps HR, Talent and Learning professionals examine and rethink the fundamental operating models of their L&D department with emphasis on the core pillars of their business.
BronzeHewlett Packard Enterprise and Upside Learning Solutions Pvt. LtdAccelerate Customer Outcomes with Containers and Data Fabric ProgramAs part of Hewlett Packard Enterprise's Sales Enablement initiative, Accelerate Customer Outcomes with Containers and Data Fabric Program program was created to provide all HPE Sales Executives the knowledge and skills required to carry out effective conversations with customers. It was designed with the help of Upside Learning Solutions.
BronzeHorace MannAnnual Ethics & Code of Conduct ReviewHorace Mann created an interactive gaming component to its Annual Ethics and Code of Conduct Review training. Learners navigate through topics earning points as they learn information, identify appropriate/inappropriate behaviors, and review company policies.
BronzeHSBC and GP StrategiesDesigning the Custom HSBC Product Education Series ToolkitsDesigning the Custom HSBC Product Education Series Toolkits are an interactive, web-based resource toolkits featuring micro-asset learning components that are used as needed in the flow of work. The assets are designed to educate client facing employees on the suite of products available within Global Trade and Receivables Finance (GTRF) in a consumable and learner-centric way.
BronzeHSBC and GP StrategiesDesigning a Custom IT Service Management Course at HSBCThe highly stylized interactive IT Service management web-based course, Designing a Custom IT Service Management Course at HSBC, features pre-test pathing, branched scenarios, opening and closing videos, downloadable key points and a summary assessment. The course is designed for the global IT team for an engaging, consumable experience to make the IT controls information accessible and digestible.
BronzeISS A/S and Upside Learning Solutions Pvt. LtdHealth, Safety, and EnvironmentISS partnered with Upside Learning to design and develop a digital training intervention called the Health, Safety, and Environment initiative. Given that the training was meant to take employees through the wide spectrum of tasks they would perform and the risks and hazards they would face, the learning experience was designed with particular attention to how these were visually represented.
BronzeJohnson & Johnson and Infopro LearningWorkforce DNA 2.0Workforce DNA 2.0 is a 30-minute digital learning module, created by Infopro Learning, for Johnson & Johnson. It introduces the new HR platform called WorkforceDNA 2.0.
BronzeLife Without Barriers and KineoA uniting induction for child youth and family staffKineo bespoke learning module created for key program area of Life Without Barriers - to induct child, youth and family staff uniting them as a group and with the organizational values. The professional eLearning product has a high-quality appearance, making a good first impression that demonstrates a commitment to staff development.
BronzeNCR and EncoraThe iNCRedible CE Customer SkillsAn eLearning program titled "The iNCRedible CE Customer Skills" enables NCR field teams to provide the best experience to its customers. The gamified course design by Encora made the Customer Engineers vicariously experience and reflect on their day-to-day work experience and customer interaction.
BronzeNFPA andKick Learning, LLCNFPA 70E 2021 Standard for Electrical Safety in the WorkplaceNFPA 70E®, Standard for Electrical Safety in the Workplace® Online Training offers an in-depth, 6-hour dive into the essentials of helping to protect lives on the job and reducing injuries, OSHA violations, and liabilities. The expert-developed exercises and instruction presented in this course by NFPA and Kick Learning helps learners know how to better identify and minimize exposure to shock, arc flash, arc blast, electrocution and other potential hazards.
BronzePopeyes Louisiana Kitchen and InklingPopeyes Global Digital TransformationPrior to the launch of Popeyes Digital Knowledge Library using Inkling's technology, Popeyes Louisiana Kitchen's international training materials were paper-based and not specific to a market or delivered in a market's specific language. Using Inkling's technology solution, Popeyes collaborated with in-restaurant teams to create custom, accurate and personalized content.
BronzeRicoh and NIITBusiness MaturityThe Business Maturity program designed with NIIT helps sales professionals and managers understand business finance and operations, enabling them to analyze business reports and data so that they can identify business opportunities for Ricoh. The aim is to develop the business acumen of Ricoh sales professionals by introducing them to the various terminologies, concepts and tools used to measure and analyze the Key Performance Indicators of any business.
BronzeSanofi and NIITGuiding Principles for AIGuiding Principles for AI is an eLearning intervention that is designed to apprise employees at Sanofi about the risks involved in developing and operating AI projects. It was designed with the help of NIIT.
BronzeTransGrid and KineoTransGrid unveils Most Engaging Induction ProgramTransGrid's Most Engaging Induction Program centralized onboarding for new staff with digital training to inform and engage individuals. Designed with the help of Kineo, it supported a hybrid way of working and to reinforce the company mission to build a renewable energy future for Australia.
BronzeTurkcell İletişim Hizmetleri A.Ş. Executive Finance MastersTurkcell Academy Masters programs are designed as the main focus of the company for each year and are in line with the strategies of the company. The main focus of the latest program is "Digitalization in Finance" and "Techfin" and in line with this focus, Turckell's CFO was the sponsor of the program.
BronzeTurkcell İletişim Hizmetleri A.Ş. Turkcell Academy "Get Ready for the Future" Certification ProgramTurkcell Academy's "Get Ready for the Future" Certification Program provided a on- week work experience opportunity for 1,001 students from universities in different regions of Turkey. Every week, 1010 students had the opportunity to experience work in the function they are interested so that they get to know the corporate world and generate new ideas with training and projects.
BronzeWater Sanitation and Hygiene Institute and ei design Pvt LtdPlanning Fecal Sludge Management for Your CityIn a country that is on its way to fulfilling its promise to deliver 100% sanitation, lack of knowledge and technical capacity is one of the largest hurdles. WASH (Water Sanitation and Hygiene) Institute and EI Design are creating games and simulations called Planning Fecal Sludge Management for Your City that can help adult learners in absorbing the technical concepts and applying them to create practical sanitation solutions.
 
 

Best Advance in Establishing Governance to Guide Learning Decisions

GoldWells Fargo & CompanyWells Fargo's Learning and Development Governance EvolutionThis entry, submitted by Wells Fargo & Company is called "Wells Fargo's Learning and Development Governance Evolution." Wells Fargo renovated their learning and development governance during a period of enterprise wide transformation. The revisions extended across people, process and technology yielding time savings and ensuring refined focus on the most important priorities to drive business outcomes during unprecedented change.
GoldCigna and DegreedCigna Creates Insights-Driven, Human-Centered Learning GovernanceCigna's insights-driven, human center learning governance, designed with Degreed, targets audiences who often get overwhelmed by governance. A key goal was to make governance not only meaningful and helpful but simple and doable - to think beyond learning and approach governance by how it's experienced.
GoldTata Consultancy ServicesTalent Development led deploymentTata Consultancy Service's Talent Development-led deployment is a Strategic TD approach which aims to fulfill demand and help associates to have career progression. By analyzing the demand and the difference which this model has brought, the company aims to optimize the mix of employees, reduce lateral hires with junior grades, help ad hoc contractors to have high-fulfilment rates, maintain a balanced workforce pyramid, reduce costs, and give priority and provide opportunities to employees to leverage their contextual-knowledge for delivering results.
SilverPT Bank Rakyat Indonesia Tbk (Persero)Human Capital Management AwardWith its solid track record as the largest bank in Indonesia, BRI feels optimistic to achieve its vision as The Most Valuable Bank in SEA (South East Asia) and Home to the Best Talent. To achieve this objective, BRI Human Capital decided to pursue an International Award from a Reputable Institution such as Brandon Hall Group.
 
 

Best Advance in Learning Measurement

GoldCardinal HealthCardinal Health's Best Advance in Learning MeasurementSince August 2019, Cardinal Health’s Learning and Development Center of Excellence has utilized Explorance Metrics that Matter measurement model to evaluate training programs. This measurement model has been a key foundation in creating measurement consistency for training programs and building credibility within the business.
GoldAmeriprise FinancialSingle Portfolio Dashboard | A Pandemic Learning and Development ToolAmeriprise S&O Learning and Development's continued partnership with Explorance helped enlarge a measurement program — Single Portfolio Dashboard | A Pandemic Learning and Development Tool — that reinforces the delivery of best-in-class workplace training programs. COVID-19 abruptly changed goals for training intended to be delivered to the entire Service & Operations organization, but the measurement portfolio model enacted in Q1 2020 played a critical role in helping the organization suddenly pivot to a fully virtual training environment.
GoldCargill IncorporatedDigital Learning Measurement ModelStarting in October 2019, Cargill's L&D began work on creating a digital learning measurement approach that directly aligned to Cargill's digital learning vision and allowed L&D to build and leverage capability across a large, diverse and complex organization. Cargill was able to make significant strides in its vision of data democratization by applying three simple steps: 1) define a common set of understandable and easy to use learning metrics, 2) show quick-wins by answering key business stakeholders questions using learning data and 3) begin the process of upskilling L&D and the organization on using learning data for business insights and decisions.
GoldMercerGlobal Learning MetricsGlobal Learning Metrics relooked at how learning analytics is produced within Mercer. It addressed the three key challenges of data quality, speed of analytics production and insights for action.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. With the help of GP Strategies, the Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldPfizer and True Office LearningLeveraging Behavioral Data to Measure and Remediate Knowledge GapsPfizer and True Office Learning's Leveraging Behavioral Data to Measure and Remediate Knowledge Gaps pertains to the Healthcare Laws Compliance training program which was designed to provide Sales/Marketing colleagues with an overview of relevant legal and compliance issues and key content of Pfizer policies. Once Pfizer collected the learner performance data from the 2020 rollout, it had an opportunity to analyze learner proficiency levels across topic areas and target remediation and reinforcement strategies to enhance comprehension
GoldTata Consultancy ServicesNebula-Talent Analytics driven career progressionAn integrated system called "The Nebula" that includes various programs which together measure the Learning needs, completion and its effectiveness in a holistic approach. Nebula is a multi-dimensional unified view of the Talent development and Talent deployment effectiveness indices. Nebula measures performance based on the Talent Development and Talent Deployment effectiveness metrics. With continuous change in the organization strategy and business needs, new measures are brought in or weightage given to each measure is changed in accordance. Further, we devised the "T-Factor" - A measure to assess breadth and depth of associates' skills across Digital skill categories.
SilverMetLife and GP StrategiesCreating a Data-Driven Learning Measurement Strategy at MetLifeMetLife's Workforce of the Future training program is a blended learning program focused on promoting continuous learning in order for their people excel. The program was built by GP Strategies on the foundation of accurate and timely data measurement to drive performance and operational efficiency, providing learners with relevant content anytime, anywhere.
BronzeOmnicom Media Group and ExploranceZero to 2021: OMG's Journey through DataOmnicom Media Group (OMG) has one of the best and most robust training offerings among media conglomerates, with an impressive mix of media upskilling, business critical training, and leadership development. OMG's L&D team realized there was a significant gap: they were not measuring the effectiveness of their programming. Using Metrics That Matter (MTM) from Explorance, the L&D team established a standardized measurement strategy that would help them demonstrate learning's impact on the business, convince OMG leaders that the data that L&D could provide was credible, and that L&D could – and should – be a strategic partner to the business.
BronzeLidl Bulgaria EOOD and CO KDMeasuring the effectivness of the Excel trainingsLidl Bulgaria EOOD and CO KD's Measuring the effectiveness of Excel trainings calculates the return on investment and the overall effectiveness of the Excel trainings provided by the company (project's ROI amounted to 187%). Following Kirkpatrick's and Philips' models, the L&D team measured the effectiveness of the provided trainings, encouraged participants and their managers to focus on SMART learning goals, which boosted their effectiveness and engagement significantly.
BronzeVertex Pharmaceuticals and QstreamHow Vertex Measures Engagement and Proficiency with QstreamVertex Pharmaceuticals uses Qstream's microlearning platform to reinforce knowledge and measure the effectiveness of training programs with in-depth analytics on engagement, performance and proficiency. Vertex has multiple approved medicines that treat Cystic Fibrosis (CF) so Vertex wants to ensure the field teams are committing knowledge to memory and show themselves, the training team, and the business that their knowledge is increasing because of this training activity.
 
 

Best Advance in Learning Technology Implementation

GoldAccentureTraining Attendance Tracker and Survey ToolThe Accenture Learning Organization created a tool that automates the collation of attendance (login and logout time) of participants and feedback survey during a training session. This significantly improved the process in collating the attendance sheets and feedback survey form which was being done manually.
GoldAmeriprise FinancialLearning Transformation: Building Skills Over TimeAmeriprise Financial has been on a long-term journey to transform learning from a "top-down" approach to one of learner-led, continuous skill improvement. In 2020, significant progress in that journey was made with technology at the core as awareness and adoption of existing technologies was emphasized, and new technologies were implemented to support learners in their moments of need — especially during COVID-19.
GoldAntWorks Pte Ltd and Tesseract Learning Pvt LtdFully integrated Learning Ecosystem ImplementationAntWorks' fully Integrated Learning Ecosystem platform, designed with the help of Tesseract Learning, serves as a one-stop learning solution tending to all the learner needs. The learning hub offers the content on-the-go (Anytime, Anywhere), not to mention the content availability on both the computer and mobile platforms, thus ensuring learners have all the information they want — the way they want.
GoldASELSANASELSAN Knowledge & Development PlatformThe ASELSAN Knowledge & Development Platform (a-BIL-GE - a means ASELSAN, BIL means Knowledge and GE means Development) is designed to manage, implement, evaluate and report all learning and development activities in one system. It enhances the learning experience with collaborative eLearnings and videos.
GoldBayer AG and BTS Germany GmbHLearning Technology Implementation on iGrowiGrow is a learning technology built on the foundation of the Performance Support methodology that was designed for a cross-regional and cross-functional target group of more than 7,800 colleagues at Bayer Crop Science. The solution was developed with BTS Germany to respond to the implications of a change business strategy that emerged after Bayer has acquired Monsanto, and the Commercial Portal serves as the single source of truth for Commercial Knowledge at Bayer Crop Science.
GoldBritish American Tobacco and DegreedPutting a Digital Hat On: Transforming Learning at BAT with The GRID powered by DegreedIn 2020, British American Tobacco L&D surpassed adoption, engagement and learning impact expectations with its highly successful global launch of continuous learning platform, the "GRID" (powered by Degreed), to drive Leadership, Digital and Functional capability development in support of BAT's A Better Tomorrow™ vision for 2020 and beyond. A new two-person Digital L&D team drew up a fresh and innovative approach to embedding the GRID in BAT's learning strategy and portfolio, as a go-to digital platform for continuous learning.
GoldBurges Salmon and DoceboLAB (Learning at Burges Salmon)Burges Salmon and Docebo's "LAB (Learning at Burges Salmon) is a learning management platform to support the ongoing learning needs. It offers goals/objectives, design and delivery, change management efforts, future plans and measurable benefits.
GoldCGI and SkillsoftImplementing a Modern, Intuitive, Global Learning Hub: CGI AcademiaAfter extensive market research, CGI selected Skillsoft's Percipio (an immersive learning platform) as it was the only one that could deliver the functionality, user experience, content and crucially for CGI's technology-focused, geographically-dispersed global workforce by implementing a modern, intuitive, global learning hub called CGI Academia.
GoldCognizantData Science Summit 2020Data Science Summit 2020, an initiative by Academy (Cognizant's in-house Learning & Development arm) in collaboration with Cognizant AIA Guild & Community team, was conducted globally between June 2020 and August 2020. Major objectives included building a strong pool of data science practitioners to mitigate the upcoming business needs, winning new projects by identifying budding data scientists, encouraging continuous learning and creating a roadmap for the existing practitioners that matched industry standards.
GoldCognizantPlatform-driven digital implementation in skillingThe GenC Learn platform is a one-stop collaborative learning ecosystem, which supports formal, informal, and social learning for GenCs (Generation Cognizant, as campus hires are referred to in Cognizant). With COVID-19 resulting in 100% online learning, their performance score and learning schedule variances were not easily and readily available even after they knew their learning plan, but this program succeeded in addressing these challenges.
GoldColgate-Palmolive and WalkMeWalkMeColgate-Palmolive and WalkMe's Digital Adoption Platform overlays on top of Atlas, a Commercial Planning tool, and makes it easier for employees to complete any task and use any system. With in-app guidance, automated processes and by analyzing the user's digital journey, WalkMe engages with users at the exact moment of need and makes them more efficient and productive.
GoldCommonwealth of Learning and Tesseract Learning Pvt LtdIntegrated Online platform for MOOC deliveryThe Commonwealth of Learning's Integrated Online platform for MOOC delivery is a place to learn, share and demonstrate Digital Education Skills by users (students and practitioners (teachers and policy-makers). The platform, designed with Tesseract Learning, is the entry point to the courses in the LMS through a personalized and adapting system based on type of user and level of knowledge on digital education skills.
GoldDeloitte LLPDeloitte CuraCura is a learning-driven content curation system that brings together internal and external Deloitte-sanctioned content sources, presenting users with learning that is personalized, relevant, and current. The system capitalizes on curation and artificial intelligence to shift the focus of learning and development so that professionals can drive their own learning, experience more holistic learning opportunities and upskill or reskill in their "moment of need."
GoldDeloitte LLPInnovating Learning in the Flow of WorkDeloitte's "Innovating Learning in the Flow of Work" is a unique learning technology that embeds overviews and step-by-step instructions in a newly launched audit software platform, creating a digital curriculum. Learners demonstrate an increase in knowledge with the ability to complete their tasks without the traditional instructor-led learning or other platform updates provided.
GoldEnerjisa Üretim E-Gelişim (Online Development Platform) Enerjisa Üretim's E-Gelişim is a rich tool that enables our employees to learn in every field with different contents and reinforce their learning with different methods. E-Gelişim was designed to enrich the learning experience of employees.
GoldHERE TechnologiesHERE Learning Technology - Knowledge JunctionHERE Technologies' Learning Technology Platform — Knowledge Junction — was built in-house to cater to the dynamic and volatile learning needs of the users at HERE. It serves as a centralized knowledge repository that hosts or integrates the knowledge content and provides short, personalized, just-in-time quality learning to the users.
GoldMerck & Company, Inc. (Merck) and GP StrategiesBuilding a Custom Training Platform, Know to Report (KtR), for MerckMerck requires personnel, including sub-contracted third-party personnel of their vendors and business partners providing certain services, to take Adverse Event (AE) and Product Quality Complaint Training. An internal audit of the Learning Management System (LMS) identified a high risk of error and many inefficiencies, so GP Strategies was brought in to overcome this by developing a new learning management solution and eLearning course.
GoldMetLife and NIITMetLife Distribution AcademyThe MetLife Distribution Academy is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. The Distribution Academy, built with the help of NIIT, enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldModis BulgariaModis Bulgaria Learning Technology AdvanceModis Bulgaria needed flexible and scalable solutions corresponding to current business needs and to the demand by employees for professional and personal development. The results achieved helped the organization remain sustainable, grow the business and even hire new talents in the moment of increasing demand for IT solutions by foreign partners and customers.
GoldPPDPPD Learns Everywhere, Everything, and Every DayPPD leveraged existing technology to expand learning capabilities by offering mobile training, and implemented a professional development soft skills library of training offerings across the Enterprise of more than 26,000 employees. This allows employees greater flexibility in how they learn and grow while reinforcing the organizations mission, vision and strategy.
GoldRavago and CrossKnowledgeRavago AcademyRavago is a firm believer in investing in its people and creating opportunities for them to LEARN@Ravago. Ravago Academy, built with the help of CrossKnowledge, is a perfect solution that connects the old ways of learning with the learning of the future.
GoldSAI LIFE SCIENCES LIMITEDSAI GURUKULSai Life Sciences Limited's "Sai Gurukul" is a combination of advanced learning technologies, that caters to the learning needs of over 2,000 employees of Sai. "Sai Gurukul" helped the organization in governing over 460,000 assignments over the last 20 months, achieving >99.5% annual training compliance for 2019 and 2020.
GoldSAP SEOctopus: A Gamified Engagement, Peer Learning and Collaboration PlatformSAP SE's "Octopus: A Gamified Engagement, Peer Learning and Collaboration Platform" learning, knowledge sharing and collaboration directly in the hands of the learner. Combining the fun elements of gamification and a healthy spirit of competition, the Octopus platform delivers actionable microlearnings with community engagement and interaction (via MS Teams chat channels) in a fun, refreshing and easy way, so learning or searching for answers to specific questions no longer needs to be boring burdensome or long.
GoldSupercell and Learning PoolImplementing Learning Tech for Mobile Gaming HouseThe continual development and evolution of games and mobile operating systems mean that Supercell needs to keep all teams up to speed. The implementation of the learning tech in partnership with Learning Pool has not only empowered the learners and trainers, but it is also empowering the business as a whole to be the best version of itself.
GoldSutherlandAiden ChatbotSutherland's Aiden, the chat bot, is a digital solution that is designed to help build the cognitive skills and integrate experiential learning — all using a technology solution. In short, Aiden is designed to think, act and behave like a human via simulation of real interactions in the training environment.
GoldTeleperformanceMyTP - Creating one true global Learning OrganizationTeleperformance started a global roll out in January 2020 prior to the start of the pandemic and during one year had over 340,000 active learners on its MyTP platform. The success of this was due to engagement with Teleperformance's networks while maintaining clear alignment to the companies that drive digital transformation.
GoldUniversity of Twente and Veracity Technology ConsultantsImplementing Learning Analytics into Technology Enhanced Learning and Teaching (TELT)The University of Twente successfully integrated and implemented several learning technology standards and software products into their ecosystem. This project was driven by the requirement to modernize the University of Twente's current learning analytics capabilities by enabling new data-driven dashboards and insights for students and teachers.
SilverEvyap and CrossKnowledgeLMS Implemantation in Digital TransformationLast year, Evyap implemented an LMS with CrossKnowledge as part of its digital transformation. In the Digital Campus, training related to collaboration, development, focus and contribution competencies is designed for both local and international locations.
SilverLearnnovatorsLearnoQuestLearnoQuest, by Learnnovators, is a semantic search engine that helps employees search for information while at work using natural language. It fetches the most relevant information from the organization's repository of unstructured content.
SilverLoblaw Companies LimitedLeadership Development Virtual SessionsThe COVID-19 pandemic heavily impacted the delivery of Loblaw's Learning and Leadership Development Team's Leadership Development courses. Using the Learning Management System platform, Academy, and its inbuilt virtual classroom capabilities, Loblaw was able to leverage learning technology to maintain the number of sessions offered in 2019 despite cancellations of several sessions in March-April 2020.
SilverMolton Brown and CrossKnowledgeThe Digital Learning Academy: The Future of LearningThe launch of the Digital Learning Academy, designed with the help of CrossKnowledge, was an essential step forward for the cultural shift toward transformational learning at Molton Brown. The company successfully empowering individuals to take responsibility for their personal development and supporting key global and business-wide objectives demonstrates the power of a united vision for learning.
SilverTech Mahindra Ltd.NAD LearnNAD Learn is a skill marketplace developed by Tech Mahindra using its in-house #NewAgeDELIVERY (NAD) platform. This learning platform uses Artificial Intelligence technology to recommend relevant career paths to the employees based on their current skillset, time to upskill and opportunities available.
SilverZurich Insurance and DelphianLogic TechnologiesGlobuz 2.0Globuz 2.0 is a Knowledge Harvesting and Management repository and an enterprise performance support system for all members of Zurich Insurance's Underwriting team across the world. It is custom-built by DelphianLogic Technologies on a SharePoint Online back-end.
BronzeAccenture Solutions Private LimitedAccenture Capability Development - The BRAIN ToolBRAIN "Blended Repository for Assistive and Innovative Nurturing" is an Accenture Learning Management System developed to provide an effective learning journey for the employees from onboarding until retirement. This LMS helps to manage, and execute learning interventions, measure competency and provide learning engagement seamlessly.
BronzeChristus Health and InklingChristus Turns to Rapid, Digital Learning Content Publishing to Drive Consistency in Volatile Healthcare MarketDue to rapid changes in the healthcare market, an ambitious growth strategy and a young workforce, the Christus Health team needed to provide a modern digital learning strategy that made it easy for all 600 locations to own their own content, while at the same time driving consistency and providing their learners with an intuitive "Netflix-like" experience to quickly get the training they needed and move on with their jobs. Christus partnered with Inkling and Edcast to help this vision come to life.
BronzeCHRISTUS HealthCreating Innovative Solutions with MicroappsChristus Health was looking for a creative solution to assist in digital transformation. Tiles were selected as micro-apps to provide the ability to create engaging, interactive and accessible learning experiences.
BronzeF. Hoffmann-La Roche AG and DelphianLogic Technologies"An Apple a Day" PlatformF. Hoffman-La Roche AG's "An Apple a Day" platform addresses the need to provide the learners with both learning and performance support that they will consume and utilize on a daily basis to deep dive into subjects of interest. It acts both as a Just-in-time learning aggregator as well as an Enterprise Performance Support System, and is arguably a prototype for the organization in testing future learning strategies for new-age learners.
BronzeGenpactEmma - Lean Six Sigma Virtual MentorEmma is Genpact's Digital Guru and virtual Lean Six Sigma mentor. This AI-enabled chatbot responds to a variety of queries on powerful subjects such as Lean Six Sigma and Project Management, empowering users with relevant project management methodologies and tools to deliver business excellence and continuous process improvement.
BronzeLittle Caesars Enterprises Inc and InklingPIE Training App Rollout Makes Making Pizza Pies Consistent and Delicious for Little CaesarsWith 5,500 stores worldwide, 4200 stores in the US, and 85% franchise stores, Little Caesars needed to rollout a modern, digital mobile training platform that was so easy to use and valuable that their franchisees would jump at the chance to use it and improve their business performance. That is how the PIE training app was born, and how Little Caesars created and rolled out this new mobile training platform to modernize their operations.
BronzeSaudi Aramco Industrial Security Operations AcademyBest Advance in Learning Technology ImplementationThe Saudi Aramco Industrial Security Operations Academy was the culmination of feedback from trainees regarding the format of training programs. The Interactive Curriculums, using advanced training technologies such as virtual and augmented reality, podcasts, animation, and interactive games and graphics, simulate real work environments and scenarios.
 
 

Best Advance in Machine Learning and AI

GoldAviva PLC and Elephants Don't ForgetUsing Artificial Intelligence to Drive Employee Capability and Improve Customer OutcomesThis entry showcases how Aviva uses artificial intelligence (AI) to improve customer outcomes, drive capability, improve knowledge embedment and retention in a consistent, structured, and cost-effective manner on a multinational scale. Despite the geographical differences, Aviva’s UK and Canadian operations were able to seamlessly integrate Elephants Don’t Forgets AI product, Clever Nelly, into its daily operations. This has resulted in increased learner engagement, provided an avenue to check on-going competence and substantially reduce knowledge fade, while providing data points to help the learner, their leader and Aviva make key decisions.
BronzeGenpactMachine Learning IncubatorMachine Learning Incubator is a meticulously structured, hybrid learning program that drives contextualized learning to Data Science aspirants from within Genpact, alongside their regular flow of work. The program caters to a scale required for reskilling Genpact's domain/analytics experts with new-age skills including Data, Machine Learning and AI, having resulted in an ROI of $15 Million with 400-500 certified citizen data scientists, through cost avoidance in hiring and Business impact on projects via higher quality of work.
BronzeLearnnovatorsLearnoQuestLearnoQuest, by Learnnovators, is a semantic search engine that helps employees search for information while at work using natural language. It fetches the most relevant information from the organization's repository of unstructured content.
BronzeNovo Nordisk and Aptara and Synthesia LimitedGMAX+ Modules on MCE Practitioner.Novo-Nordisk and Aptara created a series of bite-sized eLearning modules supported by HERO tools (job aids) for a quick overview of tips and tricks. These modules were targeted for Multichannel Customer Engagement (MCE) practitioners at Novo Nordisk within the Commercial Organization, and round 80% of development cost was saved using the AI Video Generation Platform and visually enhanced PowerPoint animations.
 
 

Best Advance in Training Programs that Require Global Accessibility Standards

SilverAllianz SEGlobal Onboarding Program for the Allianz Olympic and Paralympic PartnershipThe Global Onboarding Program for the Allianz Olympic and Paralympic Partnership consists of both live and self-directed learning opportunities via a series of live training sessions in webinar format, and an all-encompassing digital learning platform that is accessible in over 70 markets worldwide and ensures all ergonomic and accessibility standards for disabled employees to the highest degree. This holistic enablement approach, which includes tailored learning journeys and expert deep dives, has allowed Allianz to onboard all its operating entities (OEs) globally and equip them with the knowledge needed for the launch of the company's largest partnership to date.
BronzeAmerican Chemical Society and Artisan E-LearningChemistry In Practice: Reduce The Spread of VirusesThe American Chemical Society (ACS) and Artisan E-Learning created a modular, eight-part eLearning storyline about how to reduce the spread of viruses. The end result is a SCORM-Complaint eLearning series with creative visuals, videos, interactive elements and gamification, modularized for competency at any level with accessibility in mind.
 
 

Best Certification Program

GoldGenpactGenerating Client Impact (GCI) ProgramGenpact's "Generating Client Impact (GCI)" program is a mandatory certification roadmap for Genpact sales to help drive improved sales pipeline development and new bookings. The learning journey is 100% virtual, persona-based, highly experiential, metric-driven certification path catering to the learning needs of the global sales audience.
GoldGM Mexico and Raytheon Professional ServicesSales Manager Certification Journey to PerformanceGM Mexico, with Solution Provider Raytheon Professional Services, created "Sales Manager Certification Journey to Performance," a new approach utilizing the Experiential Journey to Performance methodology and web app that completely shifted the way Sales Managers are certified. This program built off the successes of the product launch Journey to Performance by further expanding its approach and strengthening remote coaching.
GoldİGA (İstanbul Grand Airport) Follow-Me Certification ProgramIstanbul Grand Airport's Follow-Me Certification Program is a 720-hour certification program that provides participants with a broad understanding of airside operations at an airport. Participants develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.
GoldMKCL and MultiversityIT Awareness and Job Readiness Training Certification ProgramThe goal of MCKL Maharashtra State Certificate in Information Technology is to propagate IT Awareness, Literacy, Functionality and Applicability among the common people with a view to bridge the Digital Divide and the resulting Knowledge Divide and Development Opportunity Divide. With the COVID-19 pandemic affecting everyone, especially the grassroots level (more than 60% of Indians survive on agriculture), there was a stronger need to enable this population to be part of the IT revolution across the world, and Multiversity was the knowledge partner chosen for the entire eLearning content development.
GoldNFPA and Kick LearningCertified Fire Inspector - I Online Learning PathNFPA's Certified Fire Inspector-1 Online Learning Path is a 10-module online training series that provides an overview of the four knowledge and skills domains professionals need to master to pass the Certified Fire Inspector-1 (CFI-I) exam and become a credentialed CFI-I. Primary content for this learning path comes from an existing in-person certification workshop as well as several NFPA codes every professional should be confidently familiar with and use regularly in daily practice.
GoldNFPA and Kick LearningCertified Fire Plan Examiner Online Learning PathThe NFPA Certified Fire Plan Examiner Online Learning Path is for an 8-module online training series that provides an overview of the five knowledge and skills domains professionals need to master to pass the Certified Fire Plan Examiner (CFPE) exam and become a credentialed CFPE. The purpose of the CFPE program is to enhance professionalism and ensure proficient use of codes and standards.
GoldNFPA and Kick LearningCertified Fire Protection Specialist Online Learning PathThe NFPA Certified Fire Protection Specialist Online Learning Path is an 11-module online training series that provides an overview of the 12 knowledge and skills domains professionals need to master to pass the Certified Fire Protection Specialist (CFPS) exam and become a credentialed CFPS. Primary content for this learning path comes from the two-volume Fire Protection Handbook as well as several NFPA codes, two source materials every professional should be confidently familiar with and use regularly in daily practice.
GoldPitney Bowes and GoLeanSixSigmaLean Six Sigma Billing AdjustmentsPitney Bowes partners with GoLeanSixSigma for Green Belt certification. The Pitney Bowes Billing Adjustments project tied to this certification improved the billing cycle process and helped reduce year-on-year sales adjustments significantly.
GoldPitney Bowes and NIITPreSort Lean Six Sigma InitiativeThe Pitney Bowes Lean Practitioner program, with the help of NIIT, provided Lean practitioners at Pitney Bowes the confidence and tools to lead practical Lean improvement activities. Results included on-ground business results, improved same-day mail volumes and reducing delays in vendor payments.
GoldNorth Highland ConsultingNorth Highland's RainMakers Certification ProgramThis entry, submitted by North Highland Consulting, is called the RainMakers Certification Program. This is a 6-month sales certification program that uses a blend of eLearning, social learning, webinars, and video submissions to cover four learning modules: 1. Why Change - increasing their pipeline and creating a disruptive strategy to displace competitors 2. Why You - articulating value (vs. features and benefits) such that clients recognize the difference between North Highland and their competitors 3. Why Invest - accessing high-level decision-makers and building confidence and credibility when engaging executives 4. Why Now - shortening the sales cycle, and converting more stalled or delayed deals to wins Participants reported applying the new skills 59% of the time resulting in new deals added to the pipeline, accelerated deal progression, and won opportunities. The program's financial impact resulted in overall deals valued at $2,235,000 with the factored deal value of $1,173,750.
GoldServiceNowDeveloping Trusted Technical AdvisorsServiceNow's Certified Master Architect program is the pinnacle of the ServiceNow certification track. The MBA-style format spans approximately six months and includes immersion events, weekly class sessions, team activities, case studies and culminates in a Board Review.
GoldWelspun India Limited and upGradEnabling business transformation and building higher analytical workforce through the Data Analytics Certification ProgramWelspun India Ltd. (WIL) launched Project ATHENA - a global roadmap for the adoption of Data Analytics across functions and to upskill employees. This led to designing of a certificate program to deep-skill employees on data analytics, create project-ready talent, talk common vocabulary for data across the enterprise and nurture employees for future skills.
GoldStericycle and Judge Learning SolutionsSWAT: Defensive Driving Certification ProgramThe SWAT: Defensive Driving Certification Program was developed by Judge Learning Solutions for Stericycle to certify 600+ supervisors to deliver defensive driving training to their 3,400+ drivers. The comprehensive defensive driving training course replaces Smith System, and includes live workshops, eLearning, hands-on practice, and video scenarios for immediate knowledge, and posters and mobile messages for on-going reinforcement.
Goldadidas and EM-Poweradidas Global Retail Trainer Certification ProgramThe adidas Global Retail Trainer Certification program from adidas Global Sales Academy represents a 26-week blended learning journey delivered 100% virtually to fulfil the capability needs of adidas retail trainers who support 30,000 employees based in 2,500 retail stores across 16 time zones. The process is designed to evaluate facilitation performance against Trainer competencies, multiple action learning sets to apply the learning, and continuous application of specific internal training projects within the adidas global retail organization.
GoldCognizantDemystifying Clinical Data SciencesCognizant's Demystifying Clinical Data Science certification program was developed as a focus to embark on a journey to demystify the concepts related to clinical data science by building foundational knowledge, skills and the mindset required to be a Clinical Data Scientist. This role is vital for any organization working in the clinical research space, to upskill its workforce to stay relevant in the industry.
GoldCognizantMedical Device Complaint Management Training ProgramCognizant's Medical Device Complaint Management Training Program is a five-day training certification program developed by the Life Science Digital Business Operations (LSDBO) unit of the organization. The program helps the newly onboarded associates to optimize their performance on client processes and accurately adhere to the regulatory requirements of the medical device industry.
GoldGenpactIntegrated Program Management (IPM) ProgramGenpact's Integrated Program Management (IPM) program seeks to build the capability of managing large and complex programs in line with the evolving nature of business. The IPM program is persona-based, blended and experiential, and enables teams across functions to deliver predictable and profitable outcomes to clients.
SilverBRISA BRIDGESTONE SABANCI TYRE MANUFACTURING AND TRADING INC.Customer Experience Specialist Certificate Program (a.k.a. Customer's Heroes)This entry, submitted by BRISA Academy, is called “Customer’s Heroes”. It is a blended program to train women to be experts in the tire industry. The program, which is consisted of 6 module, is prepared using the standard learning design 5P model of Brisa Academy. Creation of this program was driven by the need of a new role at sales/service points, and initiated by needs analysis, and followed by design, measurement, and follow ups. It includes online training, micro learning videos, online and board gamifications and coaching practices. Routines of the program (task assignment, completion check, etc.) and follow ups are done using RPA (Robotic Process Automation). Providing knowledge, skills and abilities to women, this program is unique in a way that it succeeds in projected target of the program as increased NPS and customer satisfaction scores as well as resulting a social impact on women in society.
SilverAkamai TechnologiesTechnical Mastery Certification ProgramAkamai Technologies' Technical Mastery Certification Program aims to provide a long-term framework for elevating technical expertise among Global Services employees in a premeditated, consistent and measurable manner. Technical Mastery offers a cohesive, standardized and data-driven approach toward enabling employees across different roles, teams and locations, as well as a clear recognition of key proficiency milestones on the path to true technical mastery.
SilverBlackmores Institute and Guroo ProducerCMEd CertificationTogether with Guroo Producer, Blackmores Institute developed CMEd Certification, a CPD accredited, micro-credentialled program designed to meet the training needs of pharmacists who require greater knowledge of complementary medicines (CMs). The program was created to meet the growing demand from pharmacy customers.
SilverCardinal HealthBirdy Hatches Skills CertificationCardinal Health's Birdy skills certification program aligned effectively to the learning needs and business/organization situation. The design of this certification program started with a business/organizational goal and supports the organization and its learning objectives effectively.
SilverCognizantGoogle Cloud Certification Drive & Summit - Cognizant Google Partnership ProgramGoogle Alliance Partnership and Certification is one of the key tenets of strategic collaboration between Google and Cognizant business development. It is strategized to maximize the number of Google Cloud Platform (GCP) certifications, reducing the cost of delivery, influencing revenue growth and elevating the partner ranking of Cognizant in the global Google ecosystem.
SilverDeloitteDeloitte Faculty Excellence Certification ProgramDeloitte Faculty Excellence (DFX) is an internal Deloitte certification program that enables professionals to develop and enhance essential facilitation skills such as storytelling, coaching and Socratic questioning. The DFX philosophy involves teaching, demonstrating and practicing while learning from each other.
SilverDeloitte LLPCBO Full Stack DeveloperThe Deloitte CBO Full Stack Developer program is based on the foundation of defining and designing upskilling and/or reskilling approach by aligning the educational curriculum as per skills needs and having a robust assessment for evaluating learning and application to certify practitioners. This program is aimed at establishing a strategic edge as per market intelligence and to help elevate practitioner skillsets.
SilverİGA (İstanbul Grand Airport) ARFF Certification ProgramThe Istanbul Grand Airport's ARFF Certification Program is a 186-hour certification program. It is positioned as a strategic and critical program to develop the basic capabilities and skills of the workforce as part of the Airport Rescue Fire Fighting needs.
SilverLearnPort and AbsorbCPOST / CDCR Apprenticeship ProgramThe California Department of Corrections needed a more efficient way to implement their apprenticeship program to develop cadets into Journeyman Corrections Officers. LearnPort developed and implemented on Absorb LMS, a 24 month/3,600-hour program that results in graduated Journeymen who receives a substantial pay raise after completing the program and demonstrating their capabilities.
SilverSwisscomLeadership Essential EducationSwisscom's Leadership Essential Education is a leadership program aimed at those leading for the first time, and managers wishing to earn a certificate for their leadership skills. Participation leads to a Swisscom Certificate and optional Certificate of Advanced Studies, awarded by the University of Applied Sciences in Zurich.
SilverWrikeWrike Mastery CertificationsWrike's certification program was developed to provide any user, regardless of their current skill level, the ability to acquire the skills they need to become Wrike certified. Wrike's Product Mastery certifications have not only met that goal, but become a revenue-generating program that help drive adoption and support the expansion of Wrike's deployment program.
BronzeVeeamVeeam's VMSP & VMTSP Certification ProgramVeeam® is the leader in Backup solutions that deliver Cloud Data Management™. Veeam’s complete data management platform extends beyond core Backup and recovery with monitoring and analytics, disaster recovery, data portability and data mobility across cloud and data centers, security with a focus on ransomware protection, and data reuse capabilities. With 400,000+ customers worldwide, Veeam’s global ecosystem includes 35,000+ partners, including HPE, NetApp, Cisco and Lenovo as exclusive resellers. Operating as a 100% channel focused company, and with such an extensive partner ecosystem, Veeam has taken the responsibility to develop and deliver a high quality of partner enablement opportunities. A core item in the partner enablement offerings are the Veeam Sales Professional (VMSP) and Veeam Technical Sales Professional (VMTSP) certification programs. These are the foundation and advanced elements of a virtual learning path designed to help Veeam sellers maximize their earnings and become trusted advisers to their customers.
BronzeBaxter and G-CubePD Excellence AcademyBaxter PDA is the first-of-kind-accredited training program — in partnership with G-Cube and the best experts in with the American Nephrology Nurses Association (ANNA) and Annual Dialysis Conference (ADC) to support PD nurses at every stage of their learning journey. Baxter has saved over $200,000 in training costs by cutting on in-person training.
BronzeBrightSpring Health ServicesExecutive Director Certification ProgramBrightSpring Health Services' Executive Director Certification Program is a role-specific training program designed for Executive Directors in the Community Living line of business. The comprehensive training targets all responsibilities under the Executive Director role with 100+ training resources.
BronzeeClerx Services Ltd.Skill of the YearTo enable the business by upskilling employees on a critical skill, create a larger pool of experts instead of having tiny pockets of expertise, and to promote a culture of learning true to the firm's EVP, eClerx introduced a unique initiative called "Skill of the Year." In its first year, eClerx picked "Data Visualization and Storytelling" as the Skill of the Year and partnered with the University of Miami, U.S. to offer a 25-hour customized certification program delivered by one of the foremost experts in this field, and Knight Chair in Visual Journalism at the University's School of Communication, Dr. Alberto Cairo.
BronzeGROWMARK, IncMaster Director Certification ProgramThis entry for Best Certification Program, submitted by GROWMARK, Inc, is called the "Master Director Certification Program." It is an 18-month, instructor-led program with a focus on mentorship designed to enhance leadership capabilities that prepare board members for future leadership opportunities. Trainers use a mix of in-person and virtual sessions to deliver engaging content where participants work through case studies and knowledge application. The program was created in response to the need for strong, strategically-minded leaders who are prepared for the challenges of board leadership at an executive level. The result is a rigorous and engaging program that leaves participants in a better leadership position than when they started.
BronzeSykes Digital LearningSYKES Digital Learning Active Learning Classroom - Facilitator Certification ProgramThe SYKES Digital Learning Active Learning Classroom (ALC) is a three-part certification program that turns trainers into facilitators of active learning. The program is built upon the principle that adults learn most effectively when they are given a meaningful task, resources to support the completion of the task, and the freedom to practice while having the opportunity to ask questions and receive feedback from experts and peers.
BronzeTURKCELL GLOBAL BİLGİ FOCUS DATA CERTIFICATION PROGRAMTurkcell Global Bilgi's "Focus Data" is a modular, two-part, blended Learning series about data literacy, data science applications, terminology, best practices, and calculations. A SCORM compatible eLearning series with creative visuals, semi-interactive videos and computing features, and live virtual classroom applications have been made modular for competence at all levels.
BronzeTurkcell İletişim Hizmetleri A.Ş.│ Collection Certificate ProgramThe Turkcell Collective Certificate Program is designed as an innovative program that develops/improves the skills of the law firms in the Turkcell ecosystem. The program is designed as five modules and open to all Turkcell law firm employees.
 
 

Best Customer Training Program

GoldBusiness Development Bank of Canada (BDC) and pardeux E-LearningHow to Start a Business in CanadaThis entry, submitted by BDC and pardeux, is called “How to start a business”. It’s a comprehensive, 2-hour e-learning program, divided into nine modules that brings the entrepreneur on an interactive and engaging learning journey to discover what s/he needs to know to start a business in Canada. It was designed as part of a bank initiative to help Canadian entrepreneurs and newcomer entrepreneurs to Canada, start a business in Canada. By completing a self-assessment, learners get a personalized roadmap through the program which contains expert videos, podcasts with entrepreneurs, animated videos, scenarios, knowledge checks, and a journal filled with information and resources to help them reflect and jot down their business ideas. At the end of the program, they will have gathered all the information they need to start writing their business plan. This e-learning program is free and is accessible via BDC’s Entrepreneur’s Learning Centre catalog on www.bdc.ca.
GoldSWIFT scSWIFTSmart - The financial community's transformational shift towards digital learningThe financial industry is facing many challenges: fast technology evolution, staff turnover, cyber threats and increasing competition are only a few of those. Whereas skilled human capital is critical to preserve risk-free operations, training and travel budgets are increasingly under pressure, and classroom course attendance steadily declines. SWIFTSmart is SWIFT’s digital learning platform. Aimed at 11,000 financial institutions in more than 200 countries, it provides an innovative and shared industry solution to promote on the job efficiency and risk reduction.
GoldAkamai TechnologiesImproving Customer Learning Experience Through Global PandemicThe Akamai University Customer Enablement (AUCE) program is Akamai Technologies' flagship customer training program, which provides Akamai customers with hands-on, technical product training via different modalities to meet customer training preferences. In all offerings, Akamai subject matter expert instructors navigate students through technical product training to ensure each customer is able to understand their purchase, how to properly configure the product to their organization's technical needs, and basic product troubleshooting.
GoldBabel Street Inc.Babel Basics: Technical Product Training for a Global Customer Base"Babel Basics: Technical Training for a Global Customer Base" is a modular, seven-part, video-based eLearning focused on the use of the Babel X platform, Babel Street's core product. Babel Basics has been fully redesigned to offer a self-paced experience with built-in storylines to increase learner engagement.
GoldCelonis SECelonis Academy - Learn how to maximize execution capacity!Celonis SE's Celonis Academy provides a broad spectrum of online and in-person training for Celonis customers, partners academics and the public. The mission of the Celonis Academy is to drive the adoption of Execution Management Systems and the Process Mining technology and to empower individuals to be successful using these technologies.
GoldMcKinsey & CompanyMcKinsey Black Leadership AcademyIn accordance with the 10 actions to which the firm has committed to advance racial equity, the McKinsey Black Leadership Academy (BLA) equips Black executives and managers with the capabilities, network, and organization-level skills to accelerate their career progression. The program involves immersive digital courses, application-based workshops, networking and support from senior Black executives from diverse industries.
GoldMcKinsey & CompanyMcKinsey Academy: Procurement capability buildingMcKinsey Academy Procurement builds procurement capabilities within larger McKinsey transformation programs and is composed of two programs: Ability to Execute (A2E) Procurement and Strategic Sourcing Academy. These programs provide engaging content and a range of reinforcement techniques that can be customized into a learning journey for procurement professionals and general business leaders.
GoldWebPT and LearnUponHow WebPT built a thriving customer university that provides on-demand training to a rapidly expanding customer-base of over 21,000 learnersWebPT and LearnUpon built a thriving customer university that provides on-demand training to a rapidly expanding customer-base of over 21,000 learners. The training program has greatly reduced the strain on WebPT's customer-facing teams, while delivering a flexible, highly consistent and overall better training experience to all WebPT customers.
GoldWrikeWrike Discover: Empowering Customers + Supporting Scalable GrowthSince its launch, Wrike's elearning platform (Discover) has not only helped Wrike train customers at scale, but it has supported key business objectives by improving sales conversion rates, driving adoption (which fuels retention and expansion), and enabling Wrike's customer-facing team to deliver customized guidance instead of generic training. Wrike's investment in an engaging course model has continued to drive explosive growth for the training program and shows that Discover is not only a boon to Wrike as a company but is also recognized as a value add by Wrike customers.
GoldZiraat BankZiraat Bank Enhances Customer Experience With Learning VideosCustomer Training Videos is a video series that supports Ziraat Bank employees' and ecosystem's financial literacy competencies. All videos and contents designed, developed and presented by Ziraat Bank employees and top management voluntarily.
GoldZuora, Inc.Customer Self-Sufficiency Through TrainingThe Zuora University training program includes multiple avenues for customers to learn; is embedded in a customer's lifecycle with Zuora; allows for earning certifications to bolster professional standing and meet compliance requirements; and drives product adoption, positive NPS, loyalty and advocacy. The training program supports Zuora's global customer and employee base at different levels of their learning journey.
SilverBusiness Development Bank of Canada (BDC) and pardeux E-LearningBusiness Development Bank of Canada (BDC)-Marketing FundamentalsBDC and pardeux E-Learning developed "Marketing Fundamentals" as a fun and engaging 90-minute game to help Canadian entrepreneurs with small businesses with their marketing challenges. It's designed as a car rally across Canada to learn about the fundamentals of marketing, and includes four legs during which an entrepreneur competes for fans and money against four fictitious entrepreneurs.
SilvereClerx Services Ltd.Conversational Chat Skills for Customer SupportConversational Chat Skills for Customer Support is an intensive five-week training for new hires in eClerx's customer support vertical that focused on building conversational chat skills including active reading, response management and empathy. The training included a continuous feedback process, mock simulations, chat reading sessions and interaction with seasoned agents. 90% of the upskilled agents demonstrated an improvement in their internal scores and external scores.
SilverMcKinsey & CompanyAbility to Execute (A2E) EssentialsMcKinsey & Co.'s A2E Essentials, an innovative capability building program, was developed to help organizations achieve long-term performance improvements. When McKinsey had to adapt A2E Essentials to a virtual delivery model in response to the COVID-19 pandemic,A2E Essentials offered an opportunity to refine the program and increase its reach and effectiveness.
BronzeAvaya, IncAvaya_Best_Customer_Training_Program_2021_LD Awards_Avaya-SpacesAvaya's "Using Avaya Spaces" is a self-paced 75-minute video for customers who use the Avaya Spaces collaboration product. This was created to have a fully self-service and personalized end-user training offer that aligned to monthly releases as a part of R&D's Agile process.
BronzeCornerstone University and CornerstoneExtending and accelerating learning globallyCornerstone University designs best-in-class product education, role enablement and onboarding resources for Cornerstone customers worldwide. This empowers them to confidently and independently administer their Cornerstone investment.
BronzeDoceboDocebo University: Scaling CEd Programs to Support a Multi-Product Organizational ShiftDocebo launched its brand-new customer training experience in Q4 of 2020. With a renewed focus on improving customer onboarding and release readiness, the organization has seen tremendous growth (355% increase) in its monthly active users since the launch of the new experience.
BronzeJohnson & JohnsonCompensation Management TrainingThe Johnson & Johnson Global Services Global Training and Learning Operations team re-designed the Compensation Management Instructor-Led training into a digital learning comprised of four scenarios. The training was created to address people leader skill gaps at a global level.
BronzeSysmex Europe GmbH and Eurekos Systems ApSSysmex Goes Global: Boosts customer engagement and loyalty with the global rollout of a best-in-class learning experience platformSysmex rolled out their best-in-class global training platform on a very aggressive timeline, going global within one calendar year — which happened to be during a pandemic. Sysmex, working with Eurekos, needed to manage the complexities of global training, which meant considering multiple cultures, languages, bigger markets, more users, time zones and specific needs from different countries.
BronzeTotara Community and TotaraThe Totara Community supports thousands of learning professionals worldwide with blended customer trainingThe Totara Community program uses structured eLearning courses, programs and certifications alongside forums, videos, collaborative workspaces and live and on-demand webinars. Since the relaunch of the Totara Community, users have more than doubled and customer underutilization has reduced as more customers engage with the high-quality training solutions.
BronzeWebroot and Infopro Learning"Stay Cyber Resilient While WFH" TrainingAn eLearning program created by Infopro Learning for Webroot's customers to help them become cyber resilient in the new remote work scenario. It helped safeguard them from increased cyberattacks during the COVID-19 pandemic.
 
 

Best Launch of a Corporate Learning University

GoldWells Fargo & Company and Moody's Analytics, a division of Moody's CorporationWells Fargo's Successful Credit College LaunchThis entry, submitted by Wells Fargo & Company with Moody's Analytics is called "Wells Fargo’s Successful Credit College Launch." Wells Fargo’s Learning and Development department launched Credit College in November 2019 in alignment with the company’s strategy of improving efficiencies, mitigating credit risk, and developing employees. The centralized resource provides foundational to advanced credit training to lending professionals across Wells Fargo. Given the breadth of specialized lending groups, it was a noteworthy feat to procure common content for all lending units, customer types, industry verticals, and geographies. Though still in its infancy, Credit College has improved the quality of credit training, standardized offerings, and resulted in improved efficiencies, making the initiative a win for the organization and its employees.
GoldIgloo SoftwareIgloo UniversityBy simplifying the Igloo University offering, enabling customer-facing teams to clearly articulate the value and removing complexities that caused barriers to entry, the Igloo team significantly increased overall attendance which had a measurable impact on overall customer health and engagement with the Igloo Digital Workplace platform. As result, customers are now less likely to churn and more likely to stay on as customers and even deepen their investment in Igloo.
GoldNovartis Healthcare Private LimitedLaunch of the Novartis Learning Institute IndiaNovartis Learning Institute (NOLI), India was established to be a key learning partner within the organization supporting associates through Personal Effectiveness and Leadership Development Programs. In addition, Novartis Healthcare Private Limited owns all the key digital and non-digital platforms, which enable associates to gain access to cutting-edge learning programs/offerings.
GoldSysmex America, Inc.Sysmex America Best Launch of a Corporate UniversitySystem's Corporate Learning University has seen the multiple platform and systems integration and implementation of carefully chosen technology partners. Coupled with an internal communications and talent development strategy, the Learning University has yielded positive performance concrete metrics for Sysmex.
GoldTiffany & Co.TiffanyUTiffanyU is inspiring and elevating the learning culture at Tiffany by shifting from a traditional learning strategy to a more holistic and inclusive framework and mindset focused on development for all employees; moving from "get training when and how we offer it" to "get learning when and how you need it." Evident by measurement data, this new Corporate University has increased employee engagement, inclusion and career development opportunities during the unprecedented time of a global pandemic.
SilverCrossknowledge and LegrandeSupporting employees' skills development"The digital acceleration of Legrand's businesses was the reason behind the online university project. The university must support the company's operational performance and, hand in hand with that, the development and employability of all32,000 employees in 90 countries. This course was set in January 2019. The project started with Legrand’s “connected” employees (employees with easy access to a company-provided computer who can connect to the learning platform autonomously), this was around 20,000 people. Their ultimate ambition is to include all Legrand employees."
SilverGitLabEveryone can Contribute: GitLab Learn enables learners to learn about, and contribute to, the Learning Experience Platform (LXP)The creation and launch of GitLab Learn were driven by the three-year strategy of GitLab to create inclusive growth and development opportunities for team members. The result of this program launch was a corporate learning university where all team members, customers and community members of GitLab can learn and contribute together.
SilverSantander UK PLC and AccentureAnti-Financial Crime Academy (AFCA)The AFC Academy (AFCA) is designed to further enhance Santander UK employees' ability to develop their knowledge, skills and capabilities to mitigate financial crime risks facing the bank. The AFC Academy incorporates multiple elements which support the organization's learning ambitions, including training needs analysis, skills assessments, competency frameworks and a holistic AFC curriculum supported by engaging learning modules on a variety of topics developed in differing modalities to suit the business needs and requirements.
BronzeCarrefour and CrossKnowledgeCarrefour Corporate Learning UniversityA digital learning course was worked on by a team of HR professionals and relevant business leaders from Carrefour alongside the expertise of the CrossKnowledge Team. This training program was to be available to all Carrefour employees based in France, which equates to 135,000 employees (of which 105,000 integrated and 30,000 franchised) with the aim of aiding understanding of the 2022 transformation plan.
BronzeMercerO&T UK AcademyMercer earned Bronze for Best Launch of a Corporate Learning University. The honor is for the design and launch of the O&T UK Academy
 
 

Best Learning Program Supporting a Change Transformation Business Strategy

GoldAccentureWorkday for AccentureThe Workday for Accenture HR transformation program is a multi-year journey to redesign Accenture's people and HR experiences with the power of Workday, and Accenture's people at the center. Accenture designed a multi-pronged, multi-phased change and learning program that covered key changes to the data elements, processes, policies, organization structure and new ways of working — to enable all 530,000+ Accenture employees across 50 countries, including core HR teams, to work effectively, accurately and efficiently by adopting new ways of working to meet the business objectives.
GoldCognizantBuilding a Strong Security CultureThe Security Culture Training program (based on secure Software development Life Cycle [S-SDLC] process) is an integrated learning approach developed internally by Cognizant expertise from Corporate Security, Delivery Excellence and Information Technology. The novelty of this program lies in creating awareness on security standards and knowledge (clear understanding on security principles for system applications, new product development and maintaining critical and sensitive information in database).
GoldGaranti Bank A.Ş. Data TranscendenceIn 2018, Garanti BBVA altered its data working model. For the permanence and sustainability of this new data working model and culture, Garanti BBVA decided to train its own data experts through a blended training program.
GoldLiberia Electricity Corporation and The Tata Power Company LimitedSustainable, Continuously Improving Capability Development Through On-the-Job Training Strategy for Liberia Electricity Corporation by TPSDILiberia Electricity Corporation's On-The-Job Training-of-Trainers (OTJ-TOT) Training program which was conceived, designed, developed, and delivered for continuous, sustainable and strategic Human Capacity Development at LEC. The services for providing the entire solution were provided by TPSDI (Tata Power Skill Development Institute), the skill development institute of the Tata Power Company Limited, India.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy, created with the help of NIIT, is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. The Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldPepsiCo, Inc. and MPS Interactive SystemsPepsiCo SustainabilityMulti-modality training program, designed with the help of MPS Interactive Systems, aims at building awareness and commitment across all levels of PepsiCo. That includes the company's sustainability goals and vision.
GoldPhilips and NIIT and StackRouteDeveloping a Consulting MindsetAs a part of Philips Maturity Model, it was essential for professionals to be able to build a consulting mindset to bring out a structured consultative approach to solutioning, demonstrate effective client interactions and equip with optimal digital tools for consultative solutioning. This led to a seven- to eight-month custom learning intervention, created with the help of NIIT, for customer-facing senior technical professionals to create value, ensure customer delight and become internal consultants.
GoldRavago and CrossKnowledgeFatstock challengeOne word that catches your eye - fatstock - and what is it and why is it that important to Ravago Group? Challenging the status quo through this program, a brand new LMS created with CrossKnowledge engaged 400 learners of Ravago's European business unit and has proven to be a winning bet.
GoldSchindler Group and BTS Germany GmbHSchindler F3 Learning JourneyCompany Bts Germany GmbH and Schindler group's "Schindler F3 Learning Journey" is a Holistic Learning Journey program in a blended learning format. It applies the Performance Support methodology to support a Change Transformation Business strategy along the areas of new products, new tools, new processes and a new Go-to-market approach with a new sales strategy.
GoldThe Judge Group and The Judge Learning SolutionsRecruiter Diversity & Inclusion Best PracticesThe Judge Group, a major U.S.-based staffing company, implemented a recruiting business strategy designed to train 450+ external recruiters on using diversity and inclusion (D&I) best practices. Post-training, on-the-job assessments demonstrated an average of 88% application of the best practices.
GoldUnited States Census Bureau and Allen Interactions2020 Decennial Census - Non-Response FollowupThe 2020 Census marked the leap away from paper-based training materials and paper-based census-taking materials for census takers who are trained to complete door-to-door enumeration, spurred by the goal of improving accuracy, quality, and completeness of data as well as allowing for real-time performance tracking and supervising. The United States Census Bureau, with the help of Allen Interactions, proudly brought together device-centered, paperless in-person training with asynchronous, at-home, computer-based eLearning and gaming to deliver software, procedural, compliance, performance management, classroom facilitation and interview-skills for a 400,00-person hiring surge.
GoldWAT MotorDEVELOPMENT IS BEAUTIFUL TOGETHERWAT Motor's "Development Is Beautiful Together" is not a single training program, but the name of all development actions and approaches that support the transformation process. It was a program that changed WAT's perspective on development very radically in parallel with the change of culture and organization, shaped by the participation of employees and created its dynamism with its agile point of view.
GoldWater Sanitation and Hygiene Institute and ei design Pvt LtdPlanning Fecal Sludge Management for Your CityIn a country that is on its way to fulfilling its promise to deliver 100% sanitation, lack of knowledge and technical capacity is one of the largest hurdles. The Water Sanitation and Hygiene (WASH) Institute and EI Design are creating games and simulations that can help adult learners in absorbing the technical concepts and applying them to create practical sanitation solutions.
SilverBayer AG and BTS Germany GmbHBest Learning Program with iGrowiGrow is a learning technology built on the foundation of the Performance Support methodology that was designed for a cross-regional and cross-functional target group of more than 7,800 colleagues at Bayer Crop Science. The solution was developed with BTS Germany GmbH to respond to the implications of a change business strategy that emerged after Bayer has acquired Monsanto.
SilverBorgWarnerOne BorgWarner - The Employee ExperienceBorgWarner acquired Delphi Technologies in 2020, nearly doubling the size of the company, onboarding and training over 7,500 employees virtually during a global pandemic. Onboarding and training programs were delivered globally to engage new employees through informing, equipping and connecting them.
SilverCarrefour and CrossKnowledgeCarrefour Change Transformation "Act for Food"Carrefour launched "Act for Food," a program of specific actions for food transition that is undertaken in 30 countries with the aim to implement it by 2022. A digital learning course was worked on by a team of HR professionals and relevant business leaders from Carrefour alongside the expertise of the CrossKnowledge Team.
SilverCIBCCIBC - Transforming the Client Advice ExperienceCIBC launched CIBC GoalPlanner - an interactive and intuitive advice platform that provides a best-in-class financial planning experience to clients. To support this transformation, an integrated Change Management and Learning & Development team partnered to design and successfully deliver an innovative, dual-language, impactful learning program to 3000 Financial Advisors across Canada - all during a pandemic.
SilverCognizantEnabling Non-Technical Employees on Emerging TechnologiesWith the recent advent in new and disruptive technologies that are rapidly changing industries, it has become critical for the training function to offer up-to-date training solutions to employees. Cognizant's BPO arm (Digital Business Operations) upskilled its 60,000 employee base through differentiated and customized learning offerings that benefit learners with little or no technical skills.
SilverEquinor and AccentureEquinor- Digital Upskilling for leadersEquinor, Accenture and Berkley Haas School of Business's "Digital Upskilling for Leaders" is a modular, interactive and collaborative learning journey, delivered through a variety of learning formats - Workshops, Digital learning paths, Case Studies and "project work" over a number of months. The program was designed to accelerate Equinor's Digital Transformation Journey and to empower and equip leaders within Equinor to shape the future of the company and deliver on its Digital Vision.
SilverGenpactIntegrated Program Management (IPM) ProgramHaving established the Integrated Program Management (IPM) Program framework as Genpact's own way of running large programs, the company believed it was imperative to upskill all client-facing teams for a unified view, which led to the program. The IPM Program is persona-based, blended and experiential, and enables teams across functions to deliver predictable and profitable outcomes to clients.
SilverHP Inc. and AccentureCurriculum Conversion to Virtual DeliveryIn response to the COVID-19 pandemic, multiple courses in the HP University curriculum needed to be transformed. With the help of Accenture, they have gone from in-person deliveries to virtual deliveries to meet the training needs of HP employees.
SilverHyundai Motor America and GP StrategiesShifting to Virtual Selling with the Hyundai Digital Retail Group Learning ProgramDue to the change in the automotive customer buying journey, Hyundai knew they needed to make a shift in their selling strategy to compete in the new digital market. Hyundai engaged GP Strategies to develop the Hyundai Digital Retail Group (DRG), the driving force behind motivating and enabling Hyundai dealers to make the transition to digital retailing and remote selling.
SilverMondelēz International and SweetRush Being Agile: Individual Contributors WorkshopsRecognizing the need for change transformation and continuous improvement, one of the business strategy areas of focus is bringing Agile practices to product development—and bringing Agile behaviors to other areas of the company. Mondelēz International, with SweetRush, overcame this challenge by creating an enterprise-wide learning program to support this change transformation business strategy.
SilverParexel and Insight ExperienceBusiness Acumen for Project ManagementBusiness Acumen for Project Management, designed by Parexel and Insight Experience, is a multi-day, group based learning program delivered virtually to build new capabilities and relationships across Project Leaders and Finance teams. The program is practical and high impact: participants report better relationships, better decision making and specific improvements in business performance as a result of the session.
SilverRoyal Dutch Shell and AccentureHR Journey to World ClassThe HR Journey to World Class is Shell's digital HR transformation journey to a new Human Resources (HR) platform used by all Shell employees. The key objective of this program, designed with the help of Accenture, is to provide employees at all levels with appropriate learning opportunities to gain the necessary knowledge and skills required to successfully operate in the new environment.
SilverWelspun India Ltd. and AccentureEnabling business transformation and scaling the ecommerce business via the WAVE AcademyThe Wave Academy is a five-month training program built for the Welspun India team to help deepen industry knowledge and sharpen specific key skills to help hit financial targets. It blends in expert-led sessions followed by self-paced digital learning content, and is designed to equip the employees with all the skills needed to enable the change to a digitally transformed organization.
SilverWNS Global Services Private LimitedBest Learning Program Supporting a Change Transformation Business StrategyWNS Global Services Private Limited shares details of its business need, change strategy and innovative learning programs implemented by WNS as part of its Digital Transformation Journey. The key focuses is around repurposing and reskilling the workforce to nurture talent for future competency needs and business talent requirements
BronzeAlpargatas and CrossknowledgeUser Galaxy - Alpargatas' Sales Academy: connecting people, expertise and transforming the user experienceFounded in 1907, Alpargatas is a Brazilian footwear company that launches global fashion movements. Its Havaianas sandals have brought Brazilian culture to the world, while luxury brands like Osklen delight customers in over 30 countries. A global, digital, innovative, and sustainable powerhouse of desired and hyperconnected brands. Alpargatas’ commitment to sustainable development in locations where it performs is translated into results of its projects that have been helping to change students’ and teachers’ life, strengthening education and outlining a better future for Brazil. Instituto Alpargatas (Alpargatas Institute) was founded in January 2003 in order to be the corporate and social responsibility strength of the Company. Its purpose is to promote the improvement of educational public politics of municipal and state networks, improving teaching quality through sports and culture in action projects in school and after school.
BronzeSalesforceSalesforce's Customer 360 MethodologySalesforce created and implemented a global standards and sales methodology to ensure a consistent customer experience. The enablement program contained learning, change management, and leadership adoption strategies.
BronzeAnadolu EfesInspiring DigitalInspiring Digital is a digital learning project that Anadolu Efes laid its foundations in 2019 and opened with its digital version for the use of all employees in 2020.It is a comprehensive solution that brings together both an advanced LMS offering a digital learning and development infrastructure, and a corporate development library project.
BronzeAtrium HealthBH­_CAM_Best_Learning_Program_Supporting_a_Change_Transformation_Business_StratAtrium Health's leadership program was launched in fall 2019 and is accessible to all leaders at Atrium Health to lead change initiatives of every scope. Leaders have the option of participating through in person instructor-led, virtual instructor-led, or self-paced eLearning to gain best practices for planning a strategy around leading themselves and their teams through various complexities of change successfully.
BronzeCardinal Health and Cognician and AccentureCardinal Health: Digital U - Digital Transformation EnablementDesigned with the help of Cognician and Accenture, Cardinal Health's Digital U is a learning program that enables an enterprise-wide cultural change toward operating with a digital mindset. This program aligns with Cardinal Health's strategic objectives and cultural values/behaviors to drive innovation and curiosity.
BronzeCargill Incorporated and INSEADCatalyzing Leadership in a Digital WorldCargill's business strategy refresh required a vehicle to generate impact in three areas; closing of current leadership capability gaps needed to win; growing the leadership pipeline faster; and building a culture of continuous learning to grow Cargill's business. Cargill's Global Learning & Development team in partnership with Global Business School, INSEAD, and designed, developed and deployed learning experiences entitled, "Catalyst" - a call to action for leaders to be - catalysts' in pushing forward Cargill's success today and in the future related to both business and personal leadership development.
BronzeCHRISTUS HealthA Modern Approach to (ERP) Software TrainingChristus Health implemented Infor CloudSuite system-wide to enhance the associate experience by providing over 30,000 employees with a single platform, accessible via their computer or mobile device, where they can efficiently complete tasks and minimize manual processes. With the help of INSEAD, more than 317 change impacts of the new Finance, Supply Chain and HR (including Workforce Management) processes were documented within job aids and Infor training sessions were hosted through a variety of methods that included instructor-led classrooms, live virtual webinars, and one-on-one virtual meetings.
BronzeCitizens Energy Group (CEG, or Citizens) and Infosys LimitedImplementation of Oracle Customer to Meter (C2M) based Customer Information System (CIS)Citizens Energy Group was using an application, originally implemented in 1999, to manage its customers and utilities processes. With the help of Infosys, this was replaced by Oracle C2M, a new generation customer service and billing application that incorporates a modern meter management system.
BronzeColgate-Palmolive and PurpleMediaIndirect Trade: Driving Growth Through Sales EffectivenessColgate-Palmolive and PurpleMedia's "Indirect Trade: Driving Growth Through Sales Effectiveness" is a blended learning experience comprising a suite of 5 SCORM-compliant "bite size" digital learning experiences combined with "pop-up" face-to-face sessions to consolidate learning and downloadable PDF reference guides for "just-in-time" reference and for learners to use when cascading knowledge to their teams. Learner-centric design was the focus throughout development: making the digital content "mobile-first" to suit a field-based audience; allowing learners to prioritize the content they found most relevant; and using realistic business scenarios to test learners' knowledge and to practice and demonstrate the practical application of this learning in their business.
BronzeDeloitte LLPOperate Learning ShopThe Operate Learning Shop is a comprehensive learning program for Deloitte LLP's 15,000 (and growing) Operate practitioners and leaders to learn how to sell and deliver managed services type work to clients. The program empowers learners of all levels to customize their learning journey based on their professional aspirations and rewards their efforts by certifying them at one of four levels, based on the courses taken and their client experience.
BronzeGenpactLeadership Direct ProgramGenpact took bets on talent, evaluating them on potential versus years of experience, identifying key behavioral skills such as agility, curiosity and risk-taking abilities to shape the organization's future in this rapidly disruptive world. Against this backdrop, Genpact developed and launched the Leadership Direct Program.
BronzeNational Grid US and Ernst & Young LLPEY Change Transformation Business Strategy ADMS ImplementationNational Grid US is going through a large digital transformation and implementing a new real-time operations system, the advanced distribution management system (ADMS), to allow for better management of the electric grid and integration of renewable energy resources. In collaboration with Ernst & Young LLP, the team developed and delivered a training program for control center employees who support 24/7 operation of the electric grid.
BronzeNorth Oil Company (NOC) and Infopro LearningNOC - Lean Six SigmaNOC implemented Lean Six Sigma at an Organization level and developed a program, in collaboration with Infopro Learning, to empower their Leaders and employees with Lean Six Sigma methods that eventually helped eliminate waste to the tune of 12,000 man-hours with an average KPI improvement of 51%.
BronzePower Engineers and Infopro LearningImplementing the Quality Management System (QMS)Power Engineers' Power Delivery division is implementing a Quality Management System (QMS) that is compliant with ISO 9001 standards. Infopro Learning created a learning program, designed to support this rollout.
BronzeSony Pictures Networks India Private Ltd and KNOLSKAPE SolutionsPivot Up: Gearing towards a Digital Reset at Sony Pictures NetworksAs a part of Digital Transformation happening at Sony Pictures Networks India, Pivot Up was a strategic training initiative designed for 15% of the talent pool, comprising of senior and middle management to develop a digital mindset for creating Exceptional customer experience; becoming innovative to address the future of content; and unlocking new value through business model innovation. It was designed with the help of KNOLSKAPE Solutions.
BronzeThe Open University and SysdocEnterprise Change Through Remote Learning - CSR ProgrammeThe Open University and Sysdoc created "Enterprise Change Through Remote Learning - CSR Program," is a comprehensive learning programme supporting a company-wide SAP implementation and business transformation. The program was significantly impacted by Covid-19 and was fully developed and delivered remotely in an organization with a strong learning culture of traditional classroom learning for employees.
BronzeThe Wonderful Company (TWC) and Minaya LearningTWC WOW 2.0 ("Way of Work")At The Wonderful Company (TWC), Lean Six Sigma training is called "WOW" and is mandatory for all employees to educate and foster a culture of continuous improvement. Leveraging the Kotter Model for change, with the help of Minaya Learning Global Solutions, allowed TWC to streamline action items, ensure alignment and reinforce the benefits that come from implementing WOW 2.0.
BronzeWarnerMediaWarnerMedia: Leadership In a Transformed EnterpriseOn the heels of significant business transformation, WarnerMedia's Talent Strategy team identified a critical need to equip leaders globally to navigate change, motivate their teams as they took on enhanced and broadened roles amidst a global pandemic and get them excited for its new strategic vision. The "WarnerMedia: Leadership in a Transformed Enterprise" program was designed to meet this need; offering a blended learning approach centered around 4 key themes to support its business transformation.
 
 

Best Learning Team

GoldGoogle CloudAccelerate21: Digital Edition, Google Cloud"s Annual Sales Kick OffThis entry, submitted by Google Cloud, is called "Accelerate21: Digital Edition, Google Cloud's Annual Sales Kick Off." It explores the massive and late-in-the-game pivot that was made from a 10k person physical event to a 15k person digital event. It describes the event structure, planning, challenges, success metrics, and lessons learned. Ultimately, despite a global pandemic creating a world of uncertainty, hundreds of professionals were able to band together to design and execute on an engaging, interactive learning experience which kicked off the year, created excitement, celebrated successes and delivered content tailored to role, experience, focus and business objectives.
GoldSalesforceSalesforce's Global Enablement Content & Curriculum Organization (GECCO)In response to rapid business growth and a changing sales environment, Salesforce made a strategic decision to build a Learning Experience Design team within Sales Enablement. The team of designers expanded from 5 to 53 in 2.5 years and the hiring profile for Sales Enablement changed from SMEs to Learning Experience Designers. The focus on learning design has increased learning content consumption and has had a measurable impact on business results such as an increase in pipeline growth and an increase in revenue despite the COVID pandemic.
GoldSam's ClubSmall, But Mighty - Sam's Club Learning & DevelopmentThe five-member Small, But Mighty Sam’s Club Learning & Development Team is top-notch and dedicated to ensuring the success of associates at all levels. These qualities are evidenced by the work being done currently and over the previous year on the Career Futuring project. This effort, which had its initial launch in October, seeks to change lives and inspire associates by providing career clarity, cross-training, and upskilling opportunities through associates' stories of success.
GoldSCL HealthSCL Health: EL&PD's Journey Through a Crack in TimeThis submission chronicles the continued growth, development and definitive business contributions of the three SCL Health Enterprise Learning and Personal Development (EL&PD) teams (Enterprise Systems &Services, Revenue Systems & Services and Clinical Systems and Services) between March 1st, 2020 and April 16th, 2021.
GoldZegoZego's Learning and Development Team Scales Quickly to Deliver Impactful Solutions to All Employees"After joining the Vista Private Equity portfolio of companies, Zego was charged with building a best-in-class Learning & Development function from the ground up. The key priorities were mandated: Build new hire bootcamps to reduce ramp time of entry-level employees across all core functional areas; Support rapid growth plans by creating an immersive new hire onboarding program which showcases the company’s unique culture and equips them with core knowledge to set them up for success as employees of Zego; Drive mobility and career growth by aligning to the new job level framework (Radford) and providing associated learning and development opportunities to help all employees in their current role and prepare them for the next growth opportunity. Zego’s Learning & Development team was formed and scaled expediently to provide strategies and solutions which added value to all employees in the organization and created direct business impact in all major functional areas. "
GoldAccentureAccenture Learning Faculty Experience TeamDriving a learner-centric mindset and neuroscience-based best practices, the small but mighty Faculty Experience Team at Accenture teaches facilitation skills, prepares faculty for specific courses and supports their classrooms (physical or virtual), co-facilitates sessions and more. Since COVID, the team created and deployed virtual facilitation skills training, developed a new advisory offering in virtual program redesign, and designed programs supporting individuals and teams looking to navigate communications and emotions in a global crisis.
GoldAccenture Solutions Private LimitedLearning In The New_Best Learning TeamContinuous growth and innovation assure Accenture of a future which is more evolved and promising. The year of pandemic has launched Accenture onto an enriching path albeit challenging, where learning is boundary-less, it comes in all forms and caters to an audience rich in diverse experience and aspirations.
GoldAccenture Solutions Private LimitedAccenture Capability Development - Customer Contact Learning SolutionsThe Capability Development team is the custodian of all knowledge, learning solutions, skill-building and performance improvement for the UK telecom client account in Accenture. The critical interventions that the team has led translates to increased revenue and a better customer experience for the client account and Accenture.
GoldAditya Birla CapitalBest Learning TeamThe learning team of Aditya Birla Capital works relentlessly toward designing and implementing interventions for digital enablement, employee wellness, leadership development, culture building, behavioral, functional and sales effectiveness. The team works in collaboration with different departments and functions across the 12 lines of businesses to help meet the business objectives.
GoldADPEnterprise Learning at ADPThe Enterprise Learning (EL) team helps ADP achieve strategic organizational goals that are tied to learning by helping clients, associates and ADP thrive as products, technologies, and business practices transform. EL also supports ADP's trajectory by progressing as a specialized learning Center of Expertise (COE) that fosters digital transformation while implementing innovative data-driven ways to improve, support and prepare associates and clients with learning that is just enough, just in time, and personalized for the learner.
GoldBridgestone Americas and SweetRushConsumer Tire Education Learning TeamBridgestone and SweetRush's nine-year, client-vendor partnership has created the multiple Gold award-winning Consumer Tire Education learning program, which is sustained and validated by its success year after year. When this learning team came together and the engagement began, Bridgestone was considered in last place among the competition for its educational program, and it is now in first place.
GoldConduentCollaborative Learning Team Rises to Meet Increased Demand Due to the COVID-19 PandemicRestricted business travel during the COVID-19 pandemic affected the Conduent Production Team when physical classroom learning sessions transitioned to virtual classrooms requiring producer roles and volumes increased beyond existing producer capacity. To address demand driven by one client in particular, the operations model for the Production Team transitioned into a new structure with redefined roles and worked collaboratively to solve the new operational challenges.
GoldElectric Boat and GP StrategiesWorking Together to Transform Workforce Development at Electric Boat
GoldEYData Literacy ChallengeEY's Data Literacy Challenge was developed by a professionally diverse team of internal and external tax, technology and learning subject-matter professionals who efficiently shared their resources; and with teamwork and focus on the vision, created this program based on small teams, coaching and case study application. The Data Literacy Challenge was designed to teach tax professionals to incorporate new data manipulation and visualization tools into their day-to-day work, freeing time for more conceptual tasks and saving money for the organization.
GoldGeneral Motors and GP StrategiesA Learner-Centric Approach to Driving Organizational Change at General MotorsThe General Motors Center of Learning worked in partnership with GP Strategies to redefine their learning team focusing on learner-centric design thinking methodologies. The team set and achieved two strategic goals that would lead to an impressive set of measurable business results for three high-profile organizational initiatives involving a large, complex group of stakeholders.
GoldLivWell Enlightened HealthLivWell University Learning and Development TeamThe LivWell University Learning and Development Team is a five-person, multi-faceted, self-sustaining department that creates all learning content for LivWell Enlightened Health. The end result is a fully functional cooperate university that includes eLearning and hands-on training, interactive videos, and evaluation, modularized for competency at any level.
GoldPfizer DSRD and The Mosaic CompanyA Longstanding and Successful PartnershipPfizer DSRD's Learning Lead and The Mosaic Company work effectively together through a basis of trust, professionalism, and collaboration, while supporting the various strategic initiatives of the organization. This long-standing relationship has a proven track record of adding value to the organization, achieving strategic goals through the anticipation of changes in technology, while circumventing budget constraints and organizational change.
GoldSysmex America, Inc.Sysmex America Best Learning TeamSysmex America's Learning Team has seen multiple platform and systems integration, and implementation of carefully chosen technology partners, coupled with an internal communications and talent development strategy. This has yielded positive performance concrete metrics for Sysmex.
GoldVeeamBest Learning Team: Sales AccelerationTo provide the breadth and quality of enablement that would achieve Veeam's goal to become a billion-dollar company, Veeam's existing process of enablement was overhauled. Veeam's learning team, Sales Acceleration, undertook a massive journey to become a world-class enablement organization.
GoldWest Midlands Police and AccentureBest Learning Team - Delivery of an Innovative e-Learning solution for the CONNECT Operational Policing Solution at West Midlands PoliceWest Midlands Police (WMP) has recently undertaken the largest IT transformation in their history with the launch of the CONNECT Operational Policing System, replacing 12 legacy systems in the process and utilizing market leading software to drive improvements in the efficiency, effectiveness and legitimacy of their operational policing. Accenture has mobilized a team of learning and development specialists working across different countries to deliver an innovative eLearning solution to support the launch of CONNECT and has done so in a complex ever-changing business environment.
GoldZebra TechnologiesBest Learning Team - Zebra Global Enablement CenterZebra Technologies successfully combined the Solution Center & Knowledge Center teams into one Global Enablement Center team, creating and maintaining a world-class center of excellence for sales enablement and learning. The team increased their relevance to the sales organization and channel community through the creation of new enablement and learning programs that have been well-received and highly rated.
SilverCardinal HealthCardinalHealth"s L&D COE 3-Year EvolutionSince October, 2017, CardinalHealth’s team of Learning Professionals has evolved into a high performing Center of Excellence. The evolution has entailed a 3-year mission to form one efficient and high-performing COE from 27 disparate functional training and HR learning teams of 170 people. The result has been 4.3 million dollars in cost savings, and higher quality learning programs delivered to CardinalHealth’s employees and tangible business outcomes.
SilverDavenport UniversityDavenport University's Office of Performance ExcellenceThis entry, submitted by Davenport University, is for the Office of Performance Excellence. In advancing the university's commitment to faculty and staff development, the Office of Performance Excellence (OPE) develops and delivers leading-edge learning initiatives that fulfill organizational needs and lead Davenport University (DU) to standards of innovative excellence. OPE promotes a culture that empowers employees to grow personally and professionally as they strive to ensure student success.
SilverEndeavour College of Natural Health and Guroo ProducerEndeavour College of Natural Health's Digital Transformation ProjectThe entry, "Endeavour College of Natural Health's Digital Transformation Project", is submitted jointly by Endeavour College of Natural Health and help organisation Guroo Producer. It is the summary of how the teams from the two organisations worked together, and leveraged each other's unique capabilities, to successfully redevelop and migrate 25 of the college's 50 tertiary courses from face to face to eLearning over an intense six-month period. The project was exasperated by COVID-19, which forced the key team, consisting of 8 people (4 from Endeavour College and 4 from Guroo Producer), to engage more than 50 lecturers, academics, designers, developers, videographers and a range of other stakeholders across six cities to transform the college's entire education offering without negatively impact the quality of the courses provided. The project launched on time, within budget, and the new online course offering has received positive feedback from academics and students alike.
SilverAccenture Solutions Private LimitedAccenture Capability Development - PH Learning TeamCapability Development (CapDev) Team in the Philippines transformed Learning for Accenture Operations by supporting all learning needs for domain, industry, leadership, and professional development. The "Pandemic year" was a testament to the resiliency and creativity of the team - managing to adapt to the change by redesigning training to fit the virtual work environment.
SilverASELSANASELSAN Learning TeamThe ASELSAN Learning Team is responsible with all support strategic targets, projects and develop-acquire-retain talent. Team also develops and sustains corporate culture as well as technical and behavioral competencies of the ASELSAN ecosystem.
SilverCitizens Advice and DoceboImproving Learning at Citizens AdviceCitizens Advice is a charitable organization in England and Wales with a network of independent charities that offers confidential advice over the phone, digitally and in-person to those who need it - free of charge. With the help of Docebo, Citizens Advice's "Improving Learning" project supports the operational strategy by transforming the learning offer to one that is available to every staff member and volunteer on-demand and in the context of their role.
SilverCognizant Technology SolutionsLeveraging teamwork for successful migration of Flash courses to HTML5The Cognizant Digital Learning Team in collaboration with Cognizant Academy designed a robust program to implement the conversion of 1,100+ Adobe Flash courses to HTML5. A high-performance team was formed, including the project manager, track leads and developers, that worked in a seamless manner to successfully migrate all defect free courses to HTML5
SilverDelta Electronics, IncDelta Electronics_Best Learning Team_ Enable Digital Transformation Journey-Delta Learning TeamDelta Electronics' Learning Team plays an important role in assisting the organization in cultivating digital talents through implementing training strategies. The training strategies were developed in accordance with the needs of "Transform Competencies", "Cultivate Digital Talents" and "Redefine Key Talents".
SilverFonterra and Sysdoc GroupLearning Solutions - Fonterra/SysdocThe Fonterra and Sysdoc partnership has been 15 years in the making. Their Learning Solutions is a team of dedicated learning professionals responsible for enhancing the capability of over 20,000 learners across the globe.
SilverMercerMercer Operations and Technology Learning & Development TeamThe Mercer Operations and Technology Learning and Development Team has been quite the journey. It is now an effective, cross-culturally minded global learning team for Mercer's emerging global organization.
SilverTata Consultancy ServicesTCS Talent Development- Kindling the PassionTata Consultancy Services' Talent Development Team has evolved into a business-critical function woven into unit strategy and operations with purpose-driven initiatives to accelerate role and career progression, fuel growth and transformation initiatives while improving cost-efficiency and creating a hunger among associates to continuously transform. Although the Talent Development team had functioned as a support function earlier, it has never failed to enable learning and development as adjured by the business teams.
SilverUBS Business Solutions AGThe GWM Talent & Development team at UBS - we keep shiningThe GWM Talent & Development team at UBS, with individuals from the USA, Germany, Switzerland, Poland and Singapore, has a unique way to collaborate and getting together: there is high trust, lots of fun and focus on client results. With different backgrounds and different experiences, they complement each other, and drive UBS's learning strategy together.
BronzeL'Oreal Travel Retail Asia and Growth EngineeringBest Learning Team- Travel Retail AsiaThe team behind L’Oreal Travel Retail Asia’s learning application have succeeded in transforming L’Oréal’s learning strategy. They have created an engaged community of users where they can share knowledge, communicate and collaborate. This has directly led to increased training efficiency.
BronzeApple Federal Credit UnionTalent Development Team Flexes for a Remote Learning EnvironmentThe Apple Federal Credit Union Talent Development team pivoted due to the pandemic to support the remote environment and stay aligned with the organizational objectives. Talent Development formed a learning team and allocated their resources to different areas of the organization, including their own.
BronzeBoard of Certification for Emergency Nursing and WeLearn Learning ServicesWe Got By With A Little (or a lot) of Help From Our FriendsIn 2019, BCEN determined the need to evolve their strategy as it related to how they delivered learning products to their audience. Up until that point, BCEN, as a specialty nurse certification board, had focused on delivering high-quality certification programs for emergency nurses and in support of those certifications providing practice tests for candidates to prepare for certification. Seeking to create enhanced candidate experience, identified the need to implement a new learning management system. The selection and adoption of a new learning management system allowed the leadership of the BCEN and the BCEN Board to more broadly contemplate the role of BCEN as a lifelong learning organization, and the ability of the BCEN to provide a broader suite of products and services to their certificate candidates, certificate holders, and to the emergency nursing profession writ large.
BronzeBoehringer Ingelheim and Cognizant Technology SolutionsBuilding a Culture of Continuous LearningThe learning partnership between Boehringer Ingelheim and Cognizant recognized the need for people to quickly learn and unlearn as well as re-invent themselves to provide sustainable solutions, while keeping up with the rapidly accelerating pace of the pharmaceutical industry. The goal was to create a comprehensive learning roadmap for a global workforce by combining domain expertise with the technologies, methodologies, and skills required to create customized learning solutions. The synergy and collaboration between the team members have perfectly reflected Boehringer Ingelheim's vision of delivering "Value through Innovation," wherein team leads, managers, and end users have all reacted positively to the learning roadmap
BronzeColgate-Palmolive and Upside Learning Solutions Pvt. Ltd.Delivering Innovative Solution Through Collaborative PartnershipColgate-Palmolive (C-P) is a global multinational company that specializes in the production, distribution, and provision of consumer products across categories such as oral care, personal care, home care, and pet nutrition. C-P's focus has been on upskilling their employees in the sustained efforts towards meeting their customers' needs. The C-P-UL partnership was formed to support this goal, in that both teams could come together as a single entity to ideate, design, and implement a sophisticated learning experience for employees.
BronzeDeloitte LLPTeamwork and Agility in Delivering Training During a PandemicWhat an extraordinary year 2020 was to be a part of Deloitte Tax LLP's International Tax & Transfer Pricing (ITTP) practice. Following the impact of tax reform updates, practitioners are at an unprecedented time with current conditions impacted by the global pandemic and other events. Amidst all the changes impacting the practice, ITTP leadership's commitment to professional development is stronger than ever. The ITTP learning team continues to lead in building, updating, and delivering a curriculum that supports learners in meeting the demands of the marketplace. This includes redesigning eight 5-day programs and one 3-day global conference to virtual deliveries in 2020. This journey required a great deal of teamwork, innovation, and agility (not to mention change management and communications across multiple stakeholders) in shifting the in-person curriculum at Deloitte University to delivering not just a series of virtual classroom courses but a virtual learning experience.
BronzeHealth Service Executive and Aurion LearningHSeLanDThis entry, submitted by the Health Service Executive and Aurion Learning is called HSeLanD. The HSeLanD team is responsible for the delivery and management of the Health Services Executive's eLearning and Development online learning portal, HSeLanD which is available to 120,000 health and social care staff. The HSE and the HSeLanD team had to respond to the huge demands placed on it by the global COVID-19 pandemic. Over the year the use of HSeLanD has continued to grow and the HSeLanD team has continued to support learning and development amongst health and social care professionals across all disciplines by working with internal project teams and subject matter experts to co-design and develop digital learning resources to enable staff to: - Develop new personal and professional skills - Update and refresh existing skills Take responsibility for their own learning interventions
BronzeKaiser PermanenteBest Learning TeamTo support the effective training and education element of the Office of the Inspector General's (OIG) seven elements of an effective compliance program, Kaiser Permanente has a dedicated learning and development team in place as the learning strategy to support the ethics and compliance program. The Learning and Awareness team is accountable for the operations of national compliance-related training, creation and design of the general compliance curriculum, implementation of custom-built and purchased products, course administration, reporting, regional support, audit support, and professional development opportunities for compliance professionals. The team includes a dedicated instructional designer, a media developer, and two compliance consultants; each member contributes to the instructional quality, project efficiency, and overall effectiveness of the training program.
BronzeNational Grid US and Ernst & Young LLPEY Best Learning Team ADMS ImplementationNational Grid is going through a large digital transformation and implementing a new real time operations system, the advanced distribution management system (ADMS), to allow for better management of the electric grid and integration of renewable energy resources. In collaboration with EY, the team developed and delivered a training approach for the 24/7 real time operations group in the control center.
BronzePaylocityReimagine New HireThe Paylocity learning team was dynamic and impactful throughout the account manager new hire training initiative, which involved several complexities and key components planned with strong execution. The foundational focuses were for the team to stay highly collaborative, empower one another to make decisions in their areas of expertise, advance organizational objectives and heavily involve Client Services business partners.
BronzePayPalGlobal Technology Education TeamThe Global Technology Education (GTE) team at PayPal enables the success and career growth of PayPal technologists by connecting employees with the "whys" and the "hows" through various training programs while also providing them with the resources they need to grow in their career. It is GTE's mission to be "partners to unleash powerful, engaging careers that will change the payments world."
 
 

Best Results of a Learning Program

GoldAccenture Solutions Private LimitedDelivery Foundation Academy (DFA) - Building comprehensive delivery skills for predictable quality delivery and productivityAccenture Solutions' DFA program is part of the Delivery Learning Framework (DLF) defining priority trainings for people, based on career level and role being performed. It imparts essential delivery skills on processes, methodologies, programming fundamentals and tools.
GoldAccenture Solutions Private LimitedSystem Integration Master Class (SIMC) ProgramAccenture's SI Master Class is a flagship program. It is designed to help Delivery Leads at ATCI to acquire high-speed end-to-end SI delivery management skills.
GoldAXA and KORDAAXA Security Core Education and Security CheckpointAXA (and Korda as a provider) created the "AXA Security Core Education and Security Checkpoint". In 2019 and 2020, 100% of the 120,000 employees got their Security certificates and end-users rated the learnings ~4.8/5 with very positive comments.
GoldBank of America CorporationDriving Digital Engagement and Proficiency InitiativeBy developing and delivering education and resources that illustrate digital capabilities for Small Business clients, Bank of America's Driving Digital Engagement and Proficiency Initiative increased digital proficiency and confidence of the Small Business sales force. This focus on skill development promoted associate understanding of self-service options and digital services via Online Banking as well as WebEx proficiency for effective virtual client conversations.
GoldBank of America CorporationThe Academy Professional Designations ProgramThe Bank of America Academy Professional Designations Program was created to centralize and manage the development of financial acumen for teammates through the achievement of externally granted certifications. This program works with the enterprise to determine the appropriate mix of approved designations that meet the needs of the clients that BOA serves, formulates optimal development strategies using designations, educates teammates about designations and helps them determine the best designation for their individual situation.
GoldBooz Allen HamiltonTech Excellence ProgramBooz Allen identified significant shortfalls in the number of qualified and cleared talent in four technical domains – Data Science, Cyber Engineering, Modern Software Development and Cloud Engineering. In response, Booz Allen launched an aggressive training initiative to upskill and reskill internal and newly acquired talent.
GoldCardinal HealthCyber Security at Cardinal HealthThe Cyber Security training at Cardinal Health is a four-part program designed to support info security best practices. This curriculum specifically addresses how to create a strong password, how to identify a phishing email, and presents best practices for mobile device security.
GoldCognizantData Analytics Certification FrameworkCognizant's Data Analytics Certification Framework helps non-technical associates acquire skills in macros, statistics, machine learning and R programming. Associates who complete the Data Science program will be able to help business identify gaps, automate manual tasks, derive data insights with statistical analysis, build predictive models and hence add value to the organization.
GoldCognizantCDE Micro-Credential ProgramCognizant's CDE Micro-Credential is a four-week program that provided focused enablement as modules under various components of the full stack skills aligned to key business requirements. This helped associates to upskill themselves in the shortest possible time to meet the just-in-time demand from the business.
GoldCognizantProject Janus - Scenario Based LearningCognizant's Project Janus/New-Hire Training Program is based on the concept of i-Discover-i learning methodology and uses the "active learning" approach. As it uses real-life situations, it provides a relatable and highly relevant learning experience to the learners, therefore enabling higher knowledge retention, application practice and engagement.
GoldHP Inc. and AccentureSales Development Survey and Return on LearningHP deployed the Sales Development Survey to assess skill development related to the training offered at HP University and analyzed the sales performance gains for participants in HP University. This was done with the help of Accenture.
GoldIBMIBM Virtual Collaborator Learning ProgramIn the wake of the shutdowns brought on by the COVID-19 global pandemic, the IBM Virtual Collaborator learning program gave employees across IBM the tools to successfully pivot their work practices while continuing to meet their business obligations in a virtual environment. By including engaging learning modules, time-saving tips, and practical exercises, the program helped employees to rapidly adapt to using these virtual tools and shift their day-to-day business engagement practices.
GoldIsbankForeign Trade Development ProgramIsbank's Talent Development Function designed and delivered learning programs on foreign trade to support the strategies of the bank. The business results indicated that the learning objectives were achieved and the bank's foreign trade transactions have increased.
GoldMedtronic and Insight ExperienceEmerging Sales Leader Development at MedtronicMedtronic Emerging Sales Leader Development (ESLD) program, designed with the help of Insight Experience, is a nomination-based process for high-performing sales representatives who would like to be promoted into their first sales management role. ESLD has generated impressive and measurable impact for its alumni, including promotability and diversity in new sales leadership.
GoldMontana Credit Union and AARPMontana Credit Union Empowers Staff & Fights Exploitation with AARP BankSafe TrainingMontana Credit Union deployed AARP BankSafe financial exploitation prevention training to empower their employees to identify and stop exploitation before the money leaves the account. As a result of implementing the training, Montana Credit Union is able to better protect members from financial exploitation, leading to increased member confidence and greater employee satisfaction.
GoldNTPC LimitedL&D Supports GHG Emission Reduction - For Greener TomorrowL&D programs conducted by NTPC's Regional Learning Institute (RLI) Sipat helped reduce specific Carbon Dioxide (CO2 ) gas emissions of power plant from a level of 1,069 gm/kWh to 875 gm/kWh by 2019-20 and maintaining at that level thereafter. A gain of $1.49 million and ROTI of 511% was achieved.
GoldPitney Bowes and NIIT and LUMA InstituteClient-Centered Innovation Program (CCIP)The Pitney Bowes Client-Centered Innovation Program (CCIP) is driving a cultural change in the organization by fostering a client-centric mindset and delivering skills in Design Thinking-led practices across teams and functions through a set of learning pathways that help key stakeholders understand how to incorporate design thinking learning opportunities into their activities and priorities. It designed with the help of NIIT.
GoldRoyal Dutch Shell PLC and MPS Interactive SystemsThe Value Max GameShell and MPS Interactive Systems have collaborated to develop a game that allows individuals to experience how operational site decisions are made using the Network Value Maximization methodology to increase the site value, customer experience and site yield. The course includes games for each section based on real-world scenarios to check the users' understanding of the concepts covered.
GoldState Street Bank and Trust and AARPState Street Bank Empowers Staff & Fights Exploitation with AARP BankSafe TrainingIn alignment with their commitment to providing customers service they can trust, State Street Bank deployed AARP BankSafe training to empower their employees to identify and stop exploitation before the money leaves the account. State Street Bank utilized BankSafe's innovative web-based training housed in a custom learning management system to deliver BankSafe training to front line staff.
GoldSwisscomSecurity and DataprotectionSwisscom reinvented its compliance training strategy from a poor learning experience driven by mandatory compliance, to a new world of collaboration, curated content, microlearning and social collaborative methods. The new strategy was thoroughly evaluated, demonstrating correlations between the degree of participation and the degree of impact.
GoldTiffany & Co.Leadership Foundations ProgramTIffany & Co.'s Leadership Foundations is a virtual, multi-week learning program designed to build leadership capabilities at all levels in the organization, for both individual contributors and managers at all levels. Participating in this learning experience provides the unique ability to network cross-functionally and globally with diverse employees from all aspects of the business.
GoldTurkiye Finans Participation BankCREDIT CERTIFICATION PROGRAMTurkiye Finans Participation Bank's Credits Certification Program was designed to create a common credit culture in the bank and due to different needs for credit processes. The Credits Certification Program has been a program fulfilling the purpose of establishing a common credit culture in the bank and has achieved its goal in terms of satisfaction, behavioral change and its impact on business results.
GoldVakif KatilimA Coaching and Mentoring Program with 598% ROIVakif Katilim's Coaching and Mentoring Program is a comprehensive leadership development program for managers of all levels. It is composed of different sub-programs categorized as coaching and mentoring trainings as well as coaching and mentoring services.
GoldCognizantCALIBER - Cognizant Microsoft Partnership - Hackathon and Certification DriveTo enable associates to learn, unleash their creativity and get certified to support their Azure cloud migration project clients, Cognizant and Microsoft came together to organize CALIBER. The idea was to increase Cognizant's Azure capabilities to deliver innovative solutions to clients, to provide a great learning and hands-on experience and as a result grow capable and confident team members to win more joint business opportunities.
SilverElectric Boat and GP StrategiesEffective and Engaging Training for Electric Boat's Planning Department
SilverBank of China and BTSBOC Private Bankers Performance Enhancement ProgramThe Bank of China Private Bankers Performance Enhance Program is aimed at making mindful shifts in private bankers of Bank of China from "product-oriented" to "customer-centric," and developing their behaviors and sales skills through a workshop composed of a customized business simulation and role plays, to lead successfully in private banking. In the three months following the program implementation, 512 action plans completed, which brought $217 million USD in newly added assets, $853,000 in newly added non-interest income and 250 new private banking clients.
SilverIQVIA and NIITMonitoring Performance TrainingThe Monitoring Performance Training (MPT) program is a comprehensive, 17-week performance-linked, blended learning onboarding program for Clinical Research Associates at IQVIA. It was designed with the help of NIIT.
SilverMetLife and NIITMetLife Distribution AcademyMetlife's Distribution Academy is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. The Distribution Academy, with the help of NIIT, enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
SilverVerizonReliability MattersVerizon's Reliability Matters was created to address increasing preventable catastrophic network outages. With a special focus on the factors and motivations that lead to human error, the program contributed to a reduction of preventable catastrophic outages in 2020 by more than 30%.
BronzeAccenture Solutions Private LimitedAccenture Capability Development - Remodeled Training ApproachAccenture Capability Development's Remodeled Training Approach revamped hiring and training approach is a major success. It upheaved a learner journey to such that as a team, there was a positive impact on end-to-end throughput being delivered from training to production.
BronzeFlex and Activate InclusionFlex Inclusive Leadership ExperienceFlex in partnership with our partner vendor Enact Leadership, created the "Flex Inclusive Leadership Experience, a two-part, 6-hour live virtual program delivered via Zoom to the Executive Leadership team and US people managers. This highly interactive program equips managers to advance Flex's Inclusion & Diversity strategy and showed excellent results.
BronzeGW Pharmaceuticals and The Oxford GroupGW LEADIn a more complex, global, growing GW Pharmaceuticals, the GW Lead program teaches skills to help leaders show up in the way they need to. This is done through establishing a new, consistent leadership standard, increased collaboration, coaching and individual and team empowerment.
BronzeLittle Caesars Enterprises Inc and InklingLittle Caesars Sees Lower Turnover, Lower Costs, Higher Revenues with New Digital Learning ProgramWith 5,500 stores worldwide, 4200 stores in the US, and 85% franchise stores, Little Caesars needed to roll out a modern learning strategy and platform that would drive business performance. With the implementation of their new learning strategy designed with Inkling and supported by their new mobile digital learning platform, Little Caesars was able to achieve cost-savings of approximately $150,000 per year; 40% reduction in turnover per market and a rollout of Limited Time Offers two to three weeks faster and higher revenues.
BronzeNOC and Infopro LearningNOC - Lean Six SigmaNOC implemented Lean Six Sigma at an Organization level and developed a program, in collaboration with Infopro Learning. The program's goal is to empower Leaders and employees with Lean Six Sigma methods that eventually helped eliminate waste to the tune of 12,000 man-hours with an average KPI improvement of 51%.
BronzePerkinElmer Health Sciences Inc and Harbinger Interactive Learning Private LimitedPKI Product AcademyAt the start of 2020, Perkin Elmer Health Sciences Inc. defined their strategic priorities. To support the strategic priority of a customer-first mindset, PKI Academy was launched as a continuous performance support tool with the help of Harbinger Interactive Learning.
BronzePPD and ExploranceBiotech UniversityTo best serve biotech customers developing life-changing medicines, PPD enlisted its internal enterprise learning team to develop Biotech University (BTU) for employees who serve biotech customers. Designed with the help of Explorance, the goal is enhancing customer service and solutions delivery.
BronzeTaco Bell and InklingDriving Real Business Impact Through Better Learning at Taco BellThe Taco Bell L&D team drove significant business results for their organization including cutting turnover by 50%, saving $2 million in costs, increasing labor cost efficiency and increasing customer satisfaction by 5% on introduction of new menu items, called limited time offers. They did all this by transforming their learning to all digital materials, delivered on mobile and tailored to each specific role, with the help of Inkling.
BronzeVisa and LEO LearningProduct-Knowledge Gamified Learning ChallengeVisa's Gamified Learning Challenge is a combination of learning games, eLearning modules, and gamified learning environment designed and implemented with the intention of increasing revenue through a focus on bundled multi-solution selling.
BronzeZurich Insurance and DelphianLogic TechnologiesIPZ Academy Learning TransformationAs a worldwide learning transformation initiative, Zurich Insurance's International Programs (IPZ) team identified a catalogue of over 40 existing eLearning modules, classroom training materials, guides, and job aids that they wanted to digitize and redesign on priority as complex curricula comprising microlearning blocks. The aim was to drive up the rate of certifications and learner engagement, and the IPZ Learning Academy transformation program designed with DelphianLogic Technologies was a key strategic initiative undertaken to meet this goal.
 
 

Best Strategy for a Corporate Learning University

GoldSterling National Bank and AbilitieSterling UniversitySterling University is a core element of the Learning & Development strategy designed to support the business that delivers to this growing community. The University supports the learning of Sterling National Bank colleagues throughout the employee journey as well as a key cultural value of continuous development.
GoldSysmex America, Inc.Sysmex America Best Strategy for a Corporate Learning EnvironmentSystem's Corporate Learning University has seen the multiple platform and systems integration and implementation of carefully chosen technology partners. Coupled with an internal communications and talent development strategy, the Learning University has yielded positive performance concrete metrics for Sysmex.
GoldBank of America CorporationThe Academy at Bank of AmericaThe Academy is Bank of America's award-winning onboarding, coaching and development organization dedicated to the success of every client-facing teammate and manager in Consumer and Small Business, Merrill and the Private Bank. The Academy, in partnership with Bank of America's Human Resources and Learning & Leadership Development organizations, works to attract and retain talented individuals and help them develop the skills they need to be more productive.
GoldEnerjisa ÃœretimEnerjisa Ãœretim Akademi - SPEKTRUM (Corporate University)Enerjisa Ãœretim Akademi established the Enerjisa Ãœretim Akademi with the SPEKTRUM approach. It includes activities to date and future plans.
GoldHP Inc. and AccentureHP UniversityHP University transformed its sales curriculum to support 8,000 internal employees and 20,000 partners, across 52 countries in over 20 different languages with the help of Accenture. The objective of this transformation was to drive a standardized, globally consistent approach to sales learning, ensuring consistent sales methodology and terminology and connecting learning to business outcomes.
GoldHP Inc. and AccentureHP University: Communications and MarketingHP University transformed its sales curriculum to support 8,000 internal employees and 20,000 partners, across 52 countries in over 20 different languages with the help of Accenture. The objective of this transformation was to drive a standardized, globally consistent approach to sales learning, ensuring consistent sales methodology and terminology and connecting learning to business outcomes.
GoldKraft Heinz and DXC TechnologyKraft Heinz Ownerversity Evolution to #LearnLikeAnOwnerDuring his first year as Kraft Heinz CEO, Miguel Patricio launched initiatives to determine strategies to transform the business and position the organization to deliver with greater efficiency and to drive better results. The evolution of Kraft Heinz corporate university, Ownerversity, supported this new direction with the help of DXC Technology by building a learner-centric ecosystem focused on developing a culture of learning to encourage employees to adopt a growth mindset and develop the capabilities necessary to drive the execution of the enterprise strategy.
GoldSafran and 360LearningThe Blended Learning Industrialization Project (BLIP)Safran University, Safran Group's corporate learning university, launched with 360Learning a transformative project called "Blended Learning Industrialization Project" in April 2020. In only nine months, it allowed Safran to move from 90% of in-person training to 80% of digital learning for its 79,000 global employees, while maintaining a high engagement from 300 subject matter experts throughout the project and employee satisfaction.
SilverDeutsche Bahn AG and IU International University of Applied ScienceDB University - Strong Students for a Strong Railway SystemThe International University of Applied Science helped develop "DB University" - a cooperation of the accredited university (IU) and a traditional German company (Deutsche Bahn Group). Due to accreditation of both previous apprenticeships and work experience, the target group is offered a unique opportunity to shift their learning and performance from an operational to an academic path with future and digital skills, which is so much needed in this volatile and digital era.
SilverHeineken and CrossKnowledgeHEINEKEN Global Commerce UniversityHeinekin believes that to future-proof their business for sustainable growth, their top priority is to nurture talent and ensure building capabilities is a key focus for their people. Its program with CrossKnowledge is designed to help build Marketing Capabilities that are effective and cost-efficient through blended digital learning programs; leveraging the power of implementing in a locally nuanced way across 190 countries.
SilverWNS Global ServicesBest Strategy for a Corporate Learning University.WNS Education is an organization-wide global up-skilling initiative that offers structured curriculum-based certification programs. The objective is to repurpose WNS Global Services employees who are deep into domain and raise their relevance in Industry 4.0 by transforming them into the conduits or catalysts of the contemporary technology at workspace.
 
 

Best Team Development Program

GoldİGA (İstanbul Grand Airport) Follow-Me Certification ProgramIstanbul Grand Airport's Follow-Me Certification Program is a 720-hour certification program that provides participants with a broad understanding of airside operations at an airport. Participants develop an understanding of the various components of Airside Operations and how these components interact with each other to form an operational system.
GoldİGA (İstanbul Grand Airport) ARFF Certification ProgramIstanbul Grand Airport's ARFF Certification Program is a 186-hour certification program. It is. positioned as a strategic and critical program to develop the basic capabilities and skills of the work force as part of the Airport Rescue Fire Fighting needs.
GoldTakeda Pharmaceuticals International AGTakeda Europe and Canada (EUCAN) ONE Oncology Leadership Team Excellence ProgramTakeda Pharmaceutical International's Europe and Canada Oncology team has been through significant challenges and changes in the last two years. Takeda Pharmaceutical International explains the story of the "ONE Oncology Team Excellence Program" and the journey of developing EUCAN Oncology leadership and regional teams to become an agile, cross-functional and passionate team under pandemic conditions.
SilverPortage College and Vivo TeamPortage College | Vivo Team Best Team Development ProgramPortage College worked with Vivo Team to roll out the successful pilot of the Team Development program. It reached a wider audience within the College in the midst of a global pandemic.
BronzeNTT DATA and Learnship Networks GmbHSuccessful Cross Team Development: building effective multi-national bridges between NTT DATA employees across four countries and diverse cultures"Successful Cross Team Development: Building Effective Multi-national Bridge"s between NTT DATA employees across four countries and diverse cultures is a program designed with the help of Learnship Networks to stimulate cross-cultural team development as part of the learning process. Employees from Japan, Italy, India, and Romania were able to work together as an online group enabling them to understand each other's roles and different business situations while improving their English proficiency.
BronzeZE Power Engineering and Vivo Team DevelopmentZE Power Engineering | Vivo Team Best Team Development ProgramZE Power Engineering hired Vivo Team Development to deploy a team-development program across the organization after a successful pilot project. The content of the program focused on Vivo Team's Vital Statistics Report (people analytics).
 
 

Best Unique or Innovative Learning and Development Program

GoldBYNOCS ( Kanohi Eye Private Limited) and MPS Interactive SystemsBYNOCS - Exercise your EyesBYNOCS is a uniquely designed, comprehensive cloud-based tool for binocular vision assessment & therapy. The tool uses game-based activities to help diagnose & improve eyesight for eye disorders such as Computer Vision Syndrome (CVS), Orthoptic Evaluation (OE) and Lazy eye.
GoldChevron Corporation and BTS USA IncYour Leadership Our FutureThis entry, submitted jointly by Chevron and BTS USA, is called "Your Leadership Our Future." YLOF is innovative program, open to all Chevron employees, that approaches learning and development as a continuous process that must evolve with the individual and the company. It consists of three learning paths, designed for the needs of employees at different stages of their leadership development. The learning takes place over a period of months through a combination of self-paced activities and study, group discussion, and coaching that supports
GoldCIBCCIBC - Transforming the Client Advice ExperienceCIBC bank launched the CIBC GoalPlanner, an interactive and intuitive advice platform that provides a best-in-class financial planning experience to clients. To support this transformation, an integrated Change Management and Learning & Development team partnered to design and successfully deliver an innovative, dual-language, impactful learning program to 3,000 Financial Advisors across Canada - all during a pandemic.
GoldCiena and Blue Ocean BrainBranch OutCiena launched the People Promise, a commitment to their people that they can make a difference, are empowered, and feel included through a new microlearning tool called Branch Out. Powered by Blue Ocean Brain, this tool provides topical lessons focused on inclusion, well-being, leadership, creativity and innovation, communication, emotional intelligence, and more.
GoldCisco Systems IncCisco Global Sales Intern Program - Education, Exposure & Experience in an Immersive Virtual WorldIn 2020, nearly 40% of summer internships in the US were cancelled due to the pandemic. Within 48 hours, using Cisco's unique digital collaboration tools, the Global Sales & Technical Internship Program (a nine-week summer internship for university students), pivoted into a 100% virtual program overnight.
GoldColgate Palmolive and The Gap PartnershipThe Foundation Negotiator Blended Learning ExperienceColgate Palmolive (CP) partnered with The Gap Partnership (TGP) to create "The Foundation Negotiator Blended Learning Experience" that took the best of an existing eLearning program offered by TGP and tailored it to include human intervention at critical junctures to bring the eLearning experience "to life" with virtual classroom experiences. By adopting an ethos of a "true" partnership, CP&TGP created innovative solutions that met the project's challenging financial/technical needs in the wake of COVID-19, and developed a blended learning experience, shattered scoring metrics and most importantly provided a meaningful/impactful learning experience for CP sales team globally.
GoldDell Technologies Education ServicesTenets Of Engagement (TOE)Dell Technologies Education Services' Tenets of Engagement learning program has transitioned a traditional Instructor-Led (ILT) course to an effective Virtual Instructor Led (VILT). It addresses the inherent needs of the majority of the company's workforce, which is working from home today due to pandemic.
GoldDeloitte Accountancy and TotaraDeloitte Belgium engages accountants with a Totara Learn-driven, movie-themed learning programDeloitte Accountancy and Totara created a unique, Netflix-inspired learning journey to support the accountants in building the soft and hard skills needed for a client-centric service. High-quality multimedia content, a strong, consistent theme and personalized and data-driven learning resulted in a powerful, innovative approach to learning that is genuinely changing the way accountants work with their clients.
GoldDeloitte LLPCOVID-19: Return to Work Training & GuidelinesDeloitte's "COVID-19: Return to Work Training and Guidelines" is new training developed in response to COVID-19. It is designed to bring practitioners safely back to work facilities, and updating to meet the latest state and local guidelines.
GoldDeloitte LLPProfessional and Leadership Learning ProgramsDeloitte's Professional and Leadership program was designed to offer a curated repository of virtual-live and on-demand learning opportunities to help professionals with a seamless learning experience. This program enables learners of all career levels to self-assess themselves and recommends learnings applicable to them to further hone their skillsets for business needs.
GoldDeloitte LLPClientSphere LabsThe ClientSphere Labs are immersive, highly experiential learning experiences designed to support Deloitte Tax LLP's vision to become the pre-eminent tax advisor to clients. The Labs engage learners in innovative and breakthrough thinking activities in small and large group environments to develop advisory and client leadership skills.
GoldAbu Dhabi School of Government and Knowledge GroupGeneral Competencies ProgramThe Abu Dhabi School of Government and Knowledge Group's "Government General Competencies Program" is a learning journey made up of six modules that were originally designed to be delivered live but were delivered in online live sessions after the pandemic. The program was designed using an internal learning design framework developed by ADSG that combines and adopts several existing learning design concepts such as the Flipped Classroom and the 6D's design process.
GoldEmpowered Startups and Leara eLearning Inc.Empowered Startups PlatformLeara eLearning Inc. and Empowered Startups' "Empowered Startups Platform (ESP)" is an highly-innovative and multi-award-winning educational program that teaches Startup Methodology (as used by Uber, AirBnb, etc.) to global entrepreneurs. By combining a custom-built learning platform/LMS, video-based coaching/mentoring and highly-interactive responsive elearning content, the project seeks to train entrepreneurs in their efforts to de-risk their business models.
GoldEnvironmental Resources Management (ERM) and Imparta Ltd.@Imparta, @ermglobalImparta and ERM's Client Development Program is a comprehensive blended sales training program for ERM's commercial teams. The program is unique as it is manager-led and learners go through their journey as intact account teams to improve - more quickly and efficiently - the sales, talent and culture KPIs the program is meant to achieve.
GoldAccentureAnalyst Consulting Group FY21 Learning JourneyAccenture's Analyst Consulting Group learning journey has been completely reimagined for FY21. The challenge of Covid and Accenture's new growth model and brand purpose provided a unique opportunity to completely re-invent the analyst learning journey and create something unique.
GoldGame and BTS and 2CONNECTThe GAME JIKA JourneyGame, BTS and 2Connect's "The Game JIKA Journey" is an impactful, experiential program designed to build alignment, readiness and capability to accelerate the achievement of Game's desired future state and operating model. This learning and development program was designed to be relentlessly contextual and used the popular song "JIKA" by a well-known local South African artist to lift morale and galvanize employees around a common purpose.
GoldAccentureTQ: Raising the Technology Quotient at Accenture Through Personalized Learning at ScaleAccenture helps clients navigate the fast-changing digital world, so it's essential that all 537,000 employees continuously increase their "technology quotient," or TQ, in key technologies. TQ, a global, growth-oriented, ever-expanding development program, was created using Design Thinking to raise TQs through sophisticated assessments and a framework of chunked content that generate personalized learning at scale, accommodating wide-ranging individual knowledge, experience and preferences.
GoldGaranti Bank A.Åž.Enabler Technologies Certificate ProgramGaranti Bank's Enabler Technologies Certificate Program was designed based on the strategy of "expanding the new skills required by both the banking sector and the digital age throughout the bank, in a structure suitable for each employee's field and level of work." With this program, the aim was to ensure that employees internalize the relevant technologies with cases and examples from the actual business world, and upskill and reskill to design products and services in the context of new technologies, in a sustainable manner.
GoldAccenture Solutions Private LimitedSenior Manager Excellence Program_Best Unique or Innovative Learning and Development ProgramAccenture Solutions' Senior Manager Excellence Program is a hyper-personalized leadership development initiative conceptualized to provide high-potential Senior Managers the right coaching and support to groom them for leadership roles. Accenture's Leadership DNA is the philosophy that underpins the program that takes the participants on a series of high-end learning experiences to increase their readiness for the next level.
GoldGenpactLicense to Consult (LTC) Accelerator programThe License to Consult Accelerator program is a strategic capability-build initiative to embed the "best-in-industry" advisory DNA in Genpact's Consulting Ecosystem - a critical element of the company's Transformation Services strategy. It leverages a blend of immersive, collective and experiential learning in a highly engaging virtual environment over a period of six months.
GoldAccenture Solutions Pvt LtdOne Industry & Functions University FrameworkAccenture's One Industry & Functions University Framework has led to an organization-wide talent transformation leading to elevated client conversations, higher employee motivation, remarkable revenue growth and prestigious Accenture global award wins. What began as an initiative at ATCI (Accenture Technology Centers in India) quickly turned into a "Learning as a Service" offering and was adopted by various Accenture Technology Centers (ATCs) across the world.
GoldGoogle and Plum eLearningThreat Model ColonyThe Threat Model Colony, by Google and Plum eLearning, is a cooperative, digital role-playing game where software engineers learn a cybersecurity practice called "threat modeling" by squaring off against space pirates, robots and other Mars colony-themed catastrophes. Behind the narrative of a colorful space analogy, players poke holes in their own software while Colony prompts their discussion topics and records their conversation highlights.
Goldadidas and SweetRush and Circus Street and Arizona State UniversityDigital First Learning JourneyThe "Digital First Learning Journey," created by adidas, SweetRush, Circus Street and Arizona State University, is an innovative program has been uniquely successful in improving the eCommerce skills of the adidas wholesale salesforce. Comprised of three levels - Digital Foundations, Digital Levers and Digital Advanced - the Digital First Learning Journey is a carefully orchestrated blend of off-the-shelf, custom content and internally developed resources that leverage the very best of adidas' and its vendor-partners' expertise and experience to deliver a highly effective solution.
GoldLockheed Martin and GP StrategiesA Design Thinking Approach for Leader Feedback and Goal SettingAs part of the Mission Possible learning program, the Feedback and Goal Setting for Leaders module is representative of a full series of innovative "just-in-time" web-based training modules created by GP Strategies for Lockheed Martin, utilizing the Design Thinking approach. This training was created as part of an extensive blended learning solution that supports the business transformation/change management strategy developed for the new performance management approach and system rolled out across Lockheed Martin in 2021. The video used as part of the change management communication strategy to build audience interest for the training series is also included with this entry.
GoldAmerican College of Cardiology and Infopro LearningCardiovascular Disease & Stroke PreventionThe American College of Cardiology's NCD Academy Cardiovascular Disease & Stroke Prevention program is a free, mobile-first, and entirely open-access certification program on the prevention and management of CVD. Infopro Learning, in collaboration with ACC, created six lessons to reinforce and enhance the clinical skills of primary health care providers.
GoldMakeShift and The ID Crowd and Lever-Transfer of LearningTransitioning a face-to-face learning program to digital - ReMind: Creativity on PrescriptionWhen MakeShift needed to pivot to digital as a result of the pandemic, they knew that delivering their creativity and self-care program online for people experiencing mental health issues would need to be handled sensitively and thoughtfully. The ID Crowd and Lever-Transfer of Learning were up to the task.
GoldAssurant and TiER1 PerformanceLearnAnywhere: Creating Connection for Virtual New HiresLearnAnywhere is a two-part virtual learning solution from TieR1 Performance that allows Assurant's customer care employees to onboard and train from anywhere in the world. Assurant has plans to expand the curriculum available in LearnAnywhere to additional roles and lines of business.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to "raise the bar" on distribution capability across the MetLife Enterprise. With the help of NIIT, the Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldAutodeskAutodesk Instructional Designer Onboarding & Professional DevelopmentAutodesk's onboarding program for new instructional designers that combines online eLearning, high-touch mentoring, learn-by-doing activities, and an ongoing community of practice. It increased Autodesk's new hires' time to productivity by 63% and has resulted in a transformation of the department culture to one of ongoing, collaborative co-teaching and innovation.
GoldSally Beauty and SweetRushPro-in-the-Know AdvancedSally Beauty and SweetRush's "Pro-in-the-Know Advanced" combined sophisticated instructional and visual design with fun, colorful, engaging characters in a challenging and motivating learning program proved to be an innovative approach to win over a young audience. Challenging story-driven scenarios, fully developed 3D avatar clients and gamification make this learning program highly effective.
GoldBank of America CorporationAcademy for FamiliesBank of America is providing student enrichment resources by way of Academy for Families powered by Degreed. Within the Academy for Families learning platform, children find a wide range of online resources tailored to a child's age and needs so that the employee's children can access relevant resources to help with schoolwork.
GoldSchneider-ElectricLeadership for Profitable Growth executive masterclassAs the COVID pandemic hit, severely disrupting businesses, the design and rapid deployment of the Leadership for Profitable Growth program enabled Schneider to both continue to drive its business profitably in extraordinary circumstances, while delivering critical business, strategic and financial acumen learning to its senior-most executives in a 100% digital solution. The result was above-competitor performance, and a substantial increase in business literacy and commercial capability for its executive leadership population.
GoldBirsa Institute of Technology, Sindri (BIT-Sindri) and The Tata Power Company LimitedVirtual Program on Industrial Skills for Engineering Students of BIT-Sindri by TPSDIConsidering the restrictions imposed by the COVID-19 lockdown, BIT-Sindri approached the Tata Power Skill Development Institute (TPSDI), a skills training institute by the Tata Power Company Limited, to develop and deliver training that will familiarize students with industrial skills and practices from the safety of their homes. TPSDI designed and delivered a Virtual Program on Industrial Skills, comprising programs in three areas of Electrical, Mechanical and Solar Photovoltaic engineering, through its TPSDI Virtual Academy of Skills (TVAS) to 446 students of BIT-Sindri.
GoldScotiabankData and Analytics Skill BuildingScotiabank's "Data and Analytics Skill Building" is an enterprise-wide training program to educate and increase access to data and analytics and artificial intelligence (AI) resources for all Bank employees. The program is a global, multi-year, upskilling initiative that includes online and instructor-led training, while also encouraging peer-to-peer learning across the Bank's geographic footprint.
GoldBridgestone Americas and SweetRushConsumer Tire Education: Firestone Destination LE3 Tire Immersive Learning ExperienceBridgestone and SweetRush's "Firestone Destination LE3 Tire Immersive Learning Experience" (LE3 Immersive) is an innovative learning solution for extended-enterprise sales associates. LE3 Immersive has proven to be the perfect formula for this largely millennial and Generation Z audience, resulting in a highly effective, innovative learning program that not only achieves its business and instructional objectives but raises the bar on the use of technology to connect with learners.
GoldThe Wonderful Company (TWC) and Minaya Learning Global Solutions LLCTWC WOW 2.0 ("Way of Work")At The Wonderful Company (TWC), Lean Six Sigma training is called "WOW" and is mandatory for all employees to educate and foster a culture of continuous improvement. The classroom-based training designed with the help of Minaya Learning Global Solutions is used to train employees on WOW 1.0 concepts, tools and application that were difficult to scale organizationally given the global footprint, growth and expansion of the company.
GoldUBS AGGWM Key Talent Program - developing great leadersUBS's GWM Key Talent program focuses on developing great leaders for Global Wealth Management who are moved into key roles within a 18-24 months time period. With this strong leadership pipeline, UBS is able to drive business growth and to increase the leadership impact of the organization.
GoldWells Fargo and SweetRushCustomer life stages simulationsWells Fargo and SweetRush's "Customer life stages" program will roll out to Wells Fargo's 259,000 team members and enables them to understand and empathize with the many challenges and life events customers face, and how financial decisions will affect their lives, now and in the future. The scenarios are driven by relevant stories with relatable 3D characters who face complex, thought-provoking decisions as they age and experience planned and unexpected life events.
GoldWorld Bank Group and Upside Learning Solutions Pvt. LtdReturning Safely to Premises CampaignThe COVID-19 pandemic forced organizations around the world to rethink and reconfigure their way of working. The "Returning Safely to Premises" learning campaign, a part of the World Bank Group's efforts to safely reopen office premises, was designed with Upside Learning to equip employees with the necessary information before their return to office.
GoldYapi MerkeziDigital Baret(Helmet) Online Internship ProgramYapi Merkezi developed a digital internship program as a social responsibility project, "Digital Baret," for the purpose of helping senior undergraduate students to fulfill their compulsory internship, despite COVID-19. "Digital Baret" is the first digital internship program in Turkish construction industry and provides opportunities for Engineering and Architecture students.
GoldNational Emerging Special Pathogen Education and Training Center (NETEC) and SweetRushNETEC's COVID-19 Front-line Support Tools"This entry, submitted by NETEC and SweetRush, is NETEC’s COVID-19 Front-line Support Tools. NETEC was called up to provide clear, accessible and accurate information at the point of need for America’s 22 million health care workers—NETEC’s extended enterprise—fighting COVID-19. Under extreme time pressure the NETEC-SweetRush team built an information ‘hub’ housing 50 complex infographics and a web-based performance support app that uses 400+ crystal clear medical illustrations to output 96 possible combinations of Personal Protective Equipment (PPE) usage based upon the worker’s circumstance. How a health care worker takes off and puts on PPE is a life and death matter, and they are often doing so end of shift, exhausted, with gloves on and through blurry goggles. Taking these circumstances to heart, NETEC-SweetRush created performance support tools that truly saved lives and provided essential information for these front-line heroes."
GoldWalmart Global Tech IndiaBrandon Unique Innovative Program - Walmart Global Tech's "m-fit"“m-fit” is a rigorous intervention conceptualized on the analogy of a gym - just like gym gives variety of fitness equipments & individuals have complete choice on the equipment & regime they want to adopt - to work on the different fitness needs & focus on specific muscles, m-fit allows the participants self-discretion on designing their learning path and with instruments they find exciting to work with depending on the context they are thriving in. m-fit therefore is a mix of toolkits for self-use, learning experiences, skill labs to practice learnt skills, learning from experts through dialogues & peer learning in form of “m-cafés”. m-fit interventions allow managers to take the relevant tools and report back to their teams to build continuity on their action plan. In some instances, managers are encouraged to teach back the key concepts to their team members to build larger aligned team culture and context.
GoldAccentureAccenture Virtual CyberFestVirtual CyberFest promotes information security best practices among Accenture employees. It is accomplished through fresh and engaging peer-based activities.
SilverAccenture and Massachusetts Institute for Technology ProfessionalConvergence Forum: Partners in PossibleThe Convergence Forum: Partners in Possible brought together over 100 of Accenture's most senior leaders with researchers and faculty from MIT to explore how the convergence of industry and technology will transform global business, what it means for the future of society, and how organizations can capture these opportunities. Following the forum, Accenture and MIT have selected four of the ideas ideas generated by participating teams to progress as joint research initiatives.
SilverAccentureConversational AI FundamentalsThe current business environment provides a great opportunity for Accenture's Conversational AI offerings. The need for Accenture to create impactful AI-enabled virtual agents (bots) for its clients is greater than ever and, with its deep technology resources and know-how, Accenture's Conservational AI Fundamentals is uniquely positioned to provide state-of-the-art solutions. To meet this opportunity in a business environment significantly impacted by the Covid-19 pandemic, Accenture learning professionals created a new type of blended learning solution for Conversational AI professionals which is a mashup of Instructor-Led Training, Virtual Instructor-Led Training and Self-Paced Learning that employs Durable Learning principles in a carefully choreographed format to provide a new type of learning experience.
SilverBridgestone Americas, Inc. and Infopro LearningBest Practices:Tire Maintenance, a game to improve employee performanceA fun and innovative game to enable users to practice managing time and inventory while performing tire maintenance work on the mining trucks for Bridgestone, developed in collaboration with Infopro Learning
SilverAlstom and CrossKnowledgePower Skills at AlstomDue to its strong global presence, Alstom has a very diverse group of employees. Designed with the help of CrossKnowledge, Alstom University (AU) is driven by the strong ambition of providing meaningful learning that helps to achieve not only business strategies but also a holistic capability building on Alstom employees.
SilverBlue Cross and Blue Shield of North Carolina and Aptara Inc.Behavioral Health Strategy at Blue Cross Blue Shield of North CarolinaThis entry is submitted by Blue Cross of North Carolina and Aptara. Blue Cross NC set out on an ambitious journey to become the national leader in transforming the behavioral health system, a catalyst for improved health of individuals with mental health and substance use disorders. This comprehensive learning program was crafted in support of this lofty goal and aimed at realizing complex performance outcomes that spanned all three learning categories: Knowledge, Skills, and most importantly, in this case, Attitudes. The program included a variety of solutions like videos, WBTs, ILTs, VILTs, and performance support assets and was instrumental in getting the organization off the block in the right manner, to be on course to realizing their multi-year goal.
SilverBoehringer Ingelheim and Cognizant Technology SolutionsRedesigning Learning Experience with Innovative SolutionsBoehringer Ingelheim (BI) and Cognizant Digital Learning team came together to create a transformative learning experience to engage and train over 50,000 BI employees globally. The learning curriculum Cognizant designed was flexible enough to recognize and cater to diverse audiences, and included several learning alternatives, such as fast-paced web-based training modules, video nuggets, and a varied range of marketing collaterals. This comprehensive digital learning program was unique, innovative, personalized, and engaging. Simplified and innovative learning combined with flexible design and delivery approaches helped BI drive real business impact.
SilverBoys & Girls Clubs of America and Infopro LearningHands-On Learning ProgramThe Boys & Girls Clubs of America's hands-on learning program is highly interactive and engaging business simulation, created by Infopro Learning, that prepares BGCA Youth Development Professionals (YDPs) with the knowledge, skills, tools, and practice to deliver quality learning to the youth of America. The program includes two motivational and context setting videos, a story-based simulation with interesting and real-life scenarios, and resources/job aids to help YDPs apply their learning during their training sessions.
SilverCargillInnovation AcademyCargill responded to the global pandemic by turning an external-led Innovation Fundamentals class into an internal digital course in under two months. Small-group leaders for this course are a new team of "Innovation Catalysts" - i.e., recent graduates of an external certification program who are fueling their own development through this role, and this pairing of these complementary learning programs has enabled Cargill to build its innovation capability at scale and accelerate its internal culture, all while reducing the annual spend on these programs by 99%.
SilverCisco and MPS Interactive SystemsEXCELerateCisco and MPS Interactive System's EXCELerate helps technical experts at Cisco adopt a consultative mindset. It also builds a pipeline for senior technical talent within the Customer Experience organization.
SilverCognizantA2D Skilling ProgramCognizant's A2D Skilling Program was conceived with the mission of making all ADM associates (20,000+) more knowledgeable. It covered Agile, Automation, Cloud and DevOps basics.
SilverDaimler AG and EPAM#TwiceAsFast Certified Learning Program for Daimler Senior IT LeadersDaimler AG's IT organization implemented a leadership learning program with the help of EPAM to ensure its IT executives and senior managers had the necessary technical and leadership skills to drive digitization and dramatically speed up time to market. The #TwiceAsFast Certified Program for IT Senior Managers was a success, resulting in increased knowledge and confidence, speed and scope of IT initiatives, and increased collaboration across the distributed global organization.
SilverDeloitteRisk & Financial Advisory Advancing Tech Savvy ProgramDeloitte Risk & Financial Advisory launched its Advancing Tech Savvy program to its professionals on June 1, 2020, as a continuation of their Tech Savvy journey. The Advancing Tech Savvy program includes a diagnostic tool to determine one's persona, a choice between Artificial Intelligence or Cloud, and custom learning pathways.
SilverDeloitte LLPProposal 101: Introduction to Proposals E-LearningDeloitte's "Proposal 101: Introduction to Proposals" eLearning was designed utilizing a cloud-based microsite design application with mixed media learning elements imbedded to meet business development needs. The program uses a variety of learning techniques to ensure the training is not only engaging but also easy to navigate to find the content and resources they need when they need it.
SilverExelon and Infopro Learning"Introduction to Power Plant Operation" WBT"Introduction to Power Plant Operation" is an innovatively designed, highly interactive and engaging, video-based eLearning created by Infopro Learning that targets the non-technical staff of the nuclear plants of Exelon who do not receive formal plant systems training. The training program utilizes the best instructional strategies and world-class media to provide the learners a broad overview and a good background of plant operation in a very visual and interesting way to help them gain a better understanding of the plant.
SilverEYFSO Consulting Virtual AcademyFSO Consulting Academy was inspired by extraordinary changes EY saw in this specific practice area that was going through organizational and strategic changes, coupled with industry factors. The organization virtually brought together 3,000 professionals within the FSO Consulting practice for a virtual learning experience to best position practitioners for future growth.
SilverGoogle and HumansideBest Unique or Innovative Learning and Development Program: Mastery FacultyMastery Faculty is Google Mastery's comprehensive upskilling program investing in the mission is to build a world-class program, community and infrastructure that elevates in-person learning experiences through great facilitation. In less than two years, Mastery Faculty has grown to 120 dedicated and trained internal and external facilitators who lead the most important learning programs for Google's Global Business Organization as an effective, scalable, sustainable approach to consistently excellent facilitation.
SilverGPA and CrossKnowledgeUniversity at Home (Universidade em Casa)The GPA University at Home is an Edutainment channel was created with CrossKnowledge to support employees in understanding the new Work From Home routine (many of them are adopting this model for the first time) and to deal with common themes during the pandemic via microlearnings in a light and informal way. The videos were produced and filmed by company professionals from their homes, and this action has reached 55,000 employees.
SilverHERE TechnologiesHERE innovative learning and development program - Knowledge JunctionHERE Technologies' innovative Learning and development program, Knowledge Junction, that was built in-house to cater to the dynamic and volatile learning needs of the users at HERE. It serves as a centralized knowledge repository that hosts or integrates the knowledge content and provides short, personalized, just-in-time, just-enough, quality learning to the users.
SilverHewlett Packard Enterprise and Upside Learning Solutions Pvt. LtdAdaptive WorkplaceHewlett Packard Enterprise recently developed an Adaptive Workplace training with the help of Upside Learning to enable their sales generalists to give a "reinvented workplace" pitch to their existing and potential client organizations and create new opportunities for HPE and the client. The training comprised two solutions; namely, use of the VDI Technology and the Return-to-Work-Safely framework, both aimed at meeting the unprecedented challenges of COVID-19 pandemic. The training was designed as a short yet impactful learning journey with the use of introductory videos, interactivities, stories, scenarios, and infographics. HPE partnered with Upside Learning for content gathering, and design and development phases.
SilverHyatt Hotels and The Regis CompanyMaking of a Brand Promise + ProcessWith the help of The Regis Company, Hyatt transformed their legacy, in-person training into a fully virtual experience: Brand Promise + Process. The switch to a virtual training as a result of COVID-19 brought surprising new opportunities and outcomes, prompting Hyatt to invest in other virtualization projects across a variety of trainings offered by the organization.
SilverJanssen Pharmaceuticals and NXLevel, Inc.TREMFYA® ( guselkumab) Psoriatic Arthritis and Plaque Psoriasis Training Program The TREMFYA® (guselkumab) Psoriatic Arthritis and Plaque Psoriasis Training Program by Janssen Pharmaceuticals was needed to support two sales teams, Rheumatology and Dermatology, for the launch of a new indication for TREMFYA. Janssen partnered with NXLevel to create a shared assets plan that utilized a library of learning materials to deliver two curricula.
SilverKraft HeinzOwnerversity DayKraft Heinz believes in democratizing access to learning to enable each employee to #LearnLikeAnOwner and own their development; so, they can execute with excellence in their current role, accelerate their learning curve, and grow a great career at Kraft Heinz. In the spirit of their value, We Dare to Do Better Every Day, Ownerversity Day was a 24-hour global learning event designed to bring the Kraft Heinz family together around one common theme, "Own Your Superpowers," and to promote the Kraft Heinz Vision, Purpose, Values and Leadership Principles.
SilverLearnnovatorsLearnoQuestLearnoQuest, by Learnnovators, is a semantic search engine that helps employees search for information while at work using natural language. It fetches the most relevant information from the organization's repository of unstructured content.
SilverPitney Bowes and NIIT and LUMA InstituteClient-Centered Innovation Program (CCIP)The Pitney Bowes Client-Centered Innovation Program (CCIP) with NIIT is driving a cultural change in the organization. It is fostering a client-centric mindset and delivering skills in design thinking-led practices across teams and functions through a set of learning pathways that help key stakeholders understand how to incorporate design thinking learning opportunities into their activities and priorities.
SilverSalesforceDreamforce To YouWith a continuing pandemic, Salesforce had to completely reimagine its largest user conference, Dreamforce, into a completely virtual experience. This required training the entire company in a new virtual motion and resulted in one of the most successful Dreamforce experiences in the company's history.
SilverSAP SEInclusive Leadership Challenge to Drive Inclusive BehavioursSAP SE's "Inclusive Leadership Challenge to Drive Inclusive Behaviors" addresses the problem that "one and done" interventions do not always create lasting behavior change. By combining the best elements of gamification, peer-learning, coaching and collaboration, the Inclusive Leadership Challenge (ILC) aims to create lasting change at SAP through a fun, engaging and easy-to-consume program.
SilverSaudi Telecom Company (stc) and Center for Creative LeadershipThe Digital Leadership for Managers (DLM)Saudi Telecom Company and the Center for Creative Leadership's The Digital Leadership for Managers (DLM) program helps leaders to understand the future of telco companies and how these will continue to be disrupted. It help them understand the digital strategy of sac as a response to this, and then to translate this into new ways to think, act and influence digital change as a leader.
SilverSociety for Human Resource Management (SHRM) and SweetRushThe SHRM People Manager Qualification (PMQ)SHRM and SweetRush's "The SHRM People Manager Qualification (PMQ)" tackles a critically important subject through a 13-hour eLearning journey, is effective and at the same time, highly enjoyable: in a word, bingeworthy. Inspired by streaming TV-Netflix-Friends, with episodes and seasons rather than modules and lessons, PMQ teaches the 110 behavioral indicators and 27 performance objective that new people managers need to learn, practice and embrace.
SilverSutherlandAdaptive Learning New Hire ProgramFor Sutherland's New Hire Training, it needed a solution that was agile and data-driven, efficient, scientific yet skillset-focused, personalized yet scalable, respects past knowledge but still ensures mastery at the current level. An adaptive learning approach felt like the answer to Sutherland's solution — a technology-empowered effective pedagogy that can adaptively adjust teaching strategies.
SilverWorld Economic Forum and Accenture and CognicianResponsible Leadership ChallengeThe Responsible Leadership Challenge (RLC) was a five-week immersive learning program designed with Accenture to develop responsible leadership capabilities of the World Economic Forum Foundation's communities — the Forum of Young Global Leaders (YGLs) and the Global Shapers Community. This global network of over 10,000 next generation leaders under 40 was invited to take part in a series of online, interactive challenges to build their knowledge of and implement responsible leadership behaviors.
BronzeALUMINIUM BAHRAINAlJisr Training Development ProgramAlba's AlJisr Training Development Program offers unique development opportunities for operator and technician-grade staff to progress to the role of supervisor. It provides outstanding benefits to the individual, to multiple departments and to Alba's overarching business goals in an increasingly competitive market.
BronzeApplus+Global Management Development ProgramThe Global Management Development Program is designed exclusively for Applus+ in collaboration with one of the most renowned international business schools - IE business school in Madrid. The program's content focuses on supporting the development and growth of Applus+ people's capabilities and management skills, while ensuring the future success and sustainability of the Group/
BronzeBayer and Infopro LearningBayer-Infopro Partnership - TMS Digital Learning Series StrategyThe Bayer-Infopro Partnership for a TMS Digital Learning Series Strategy helped Bayer Crop Science increase usage of its Transportation Management Solutions (TMS) to manage their supply chain workflow. The need was to build and digitize the learning experience to improve adoption of the system and consequently free up the super user network.
BronzeBNY MellonBNY Mellon Risk & Compliance Cross Training ProgramIn January 2020, the BNY Mellon Risk & Compliance (R&C) Cross Training Program was launched. Since launch, more than 200 employees have had the opportunity to step outside their day-to-day work, learn something different, build new skills, collaborate with colleagues and gain exposure to senior leaders.
BronzeCHRISTUS HealthWorld-Class New Leader Virtual ExperienceThe Christus Health Leader Foundations program was first implemented in 2015 as an in-classroom, face-to-face new leader onboarding program. It continued in this format with minor tweaks until the COVID-19 pandemic forced Christus to reimagine what the program could look like utilizing available technologies.
BronzeCognizantPrimingA combination of different types of psychological Priming via mobile gaming was used to increase productivity, accuracy and general morale in associates at Cognizant. A six-factor approach was incepted and used to design the intervention.
BronzeCognizantFutureWorks - Embrace the Power of Continuous LearningThe intent of Cognizant's Future Works program is to enable FSEs (Full Stack Engineers) to retain memory over time through a continuous reinforcement learning. This is a dual outcome program seeks to create applications for Cognizant Business/Academy, thereby, enabling associates in FSE Bridge program skills and fast tracking the Senior FSE program-learning journey.
BronzeColgate-Palmolive and CorpUDigital and Analytics Acceleration - E2E Global Supply Chain LeadersColgate-Palmolive with the support of CorpU, created "Digital and Analytics Acceleration - E2E Global Supply Chain Leaders." It was created to accelerate growth by developing the culture and capabilities in the organization to understand and leverage analytics in an agile environment.
BronzeEnerjisa EnerjiYoung EnergyThe Young Energy Young Talent Program is a development program designed to bring young talents to Enerjisa Enerji. It also expands the leadership pool of the future by developing high-potential employees.
BronzeGoogleBest Unique or Innovative Learning and Development Program"Why Google" Wimbledon was launched in J/APAC in line with Pitch Clinics globally and in conjunction with Pitch Hub to sellers. It provides a framework to practice pitches and refine presentation techniques in a supportive environment.
BronzeHP Inc. and AccentureHP Sustainability Fundamentals Learning PathHP is committed to making a positive, enduring impact by protecting the planet, supporting people, and strengthening the communities where people live, work and do business. This learning path designed with Accenture equips with valuable knowledge on HP's Sustainable Impact progress and goals, to enable HP's customers to reinvent the future through HP's most sustainable portfolio of products and services.
BronzeKellogg CompanyWelcome to Life@K – scalable onboarding in a changing world As companies around the world asked their employees to work from home in March of 2020, Kellogg launched a global, fully virtual onboarding experience, Welcome to Life@K. The overall goal was to provide all new hires with timely information, tools and connections that get them off to a productive start and drive early engagement.
BronzeKraft Heinz and Infinitude Creative GroupSafety Campaign ComicsKraft Heinz and Infinitude Creative Group's Safety Campaign Comics take a highly visual, narrative-first approach to demonstrate 12 Safety Rules in the client's plant safety model. The narrative of the series follows three superhero characters (The Top Guard) who oversee the implementation of the rules and one non-hero character who earns his powers as he learns each rule.
BronzeLondon Computer SystemsRent Manager Virtual ClassroomsLondom Computer Systems' primary product, Rent Manager property management software, is an expansive program covering a wide variety of business functions such as accounting, marketing, and operations, that continues to grow with each monthly software release. Because the feature list has become so comprehensive, the training team developed a virtual classroom program to teach users specific areas of the program.
BronzeMack TrucksMack Trucks Best Unique Learning and Development Program - Academy LiveMack Trucks was preparing to launch the new MD Series (medium duty trucks) just as the pandemic was taking hold. Its competence development team, known commercially as Mack Trucks Academy, created a teaching "studio" from the ground up.
BronzeMuleSoft and Origin Learning Inc.Anypoint Development FundamentalsMuleSoft wanted to invest in a new and improved self-paced training experience, which would help its partners and clients to achieve certification. MuleSoft and Origin partnered to design a taxonomy using a learner-centric design, which considered the whole learner experience and their context through all stages of design and development, and built an efficient and unique self-paced training experience that enabled them to not only achieve scale but extend beyond the traditional boundaries of their past self-paced training experience.
BronzePhilips and NIIT and StackRouteAutomation Business AnalystPhilips India and NIIT designed a learning intervention to enhance the automation know-how in the organization. It was done by identifying use cases and strengthened the automation pipeline by enhancing the competencies of business analysts.
BronzePitney Bowes and NIIT and BTSBuilding Value at Pitney BowesBuilding Value at Pitney Bowes is a collaborative learning program with NIIT that helps participants solve business challenges and make informed business decisions by working on interactive activities as a group for a fictional company that mirrors the actual transformation that Pitney Bowes as a company is experiencing. The program has helped participants develop a strong understanding of corporate direction and their role in supporting company direction.
BronzePNC Bank and Infopro LearningPNC C&IB LINKA virtual two-day training program was created by PNC Bank and Infopro Learning for recently promoted, revenue-generating employees. It provides continuing education and enhance their interpersonal and communication skills, inspire them to champion firm-wide priorities, connect them to senior leaders and encourage them to invest in themselves as they progress in their career.
BronzeScaleUP Edge and Infopro LearningThe ScaleUp Executive Influencer ProgramInfopro Learning created a comprehensive learning program divided into five short learning modules for the customers of ScaleUP Edge. Each learning module builds on the previous one, creating a effective training solution for SaaS Scaleup executives and end customers.
BronzeZee Entertainment Enterprises Limited and Upside Learning Solutions Pvt. LtdThe Zee WayZee Entertainment Enterprises Limited partnered with Upside Learning to create a story-based learning experience with gamified elements to engage their learners. Through the Hero's Journey, the learners travelled through seven different milestones, each covering a critical topic and earned rewards to successfully complete the End Game and become "Extraordinary Together."
 
 

Best Use of Blended Learning

GoldBank of America CorporationThe Academy's Learning Roadmap for Client Care and Advanced Client SolutionsThe Academy Learning Roadmap is a journey that provides ongoing training starting with new hires and continues through the life of the associate in their role. This journey is a blended learning training program utilizing a variety of solutions, including state of the art tools for role-plays and system practice application through interactive simulators, which increase associate proficiency, client, and associate satisfaction.
GoldAACSB International and Harbinger Interactive Learning Private LimitedVolunteer Training ProgramIn the year 2020, AACSB redefined their accreditation standards. Due to this change it was important to train the volunteers who would eventually perform the accreditation related activities at business schools. This blended learning program was created to meet this key objective.
GoldAccentureBest Use of Blended Learning - Accenture Academy PortalBased on client needs and market research, Accenture Academy developed a cloud-based learning experience platform that supports capability development using a skills- and competency-based approach. In FY2020-21, Accenture Academy facilitated new skilling using this blended learning approach for 73,540 learners across 90 organizations.
GoldAccentureTransformation Powered by Workday"Transformation Powered by Workday," submitted by Accenture, is a blended learning program designed to bring two functionally different groups together to learn how to better sell and deliver large-scale HR Transformation for clients, utilizing a combination of live, instructor-led calls with self-paced learning in a dynamic platform
GoldAccentureAccenture Workday Consulting CapstoneThe Accenture Workday Consulting Capstone course is designed to equip participants with knowledge and skills they need to succeed on a Workday engagement and provides participants with opportunities to gain insights, practice learnings in real project-like situations, reflect, network, and collaborate with peers and leaders. The program is further exemplified using an online learning platform, Cognician, which hosts the self-paced modules, activities, videos, assessments and off-line participant reflection and collaboration activities.
GoldAccenture Solutions Private LimitedAccenture Capability Development - Be BoldThe project currently handles a British Telco's customer service line of business and received a requirement to cross-skill a total of 317 representatives to faults, which takes two weeks. The #BeBold program reduced this timeline to a 10.5-hour brief by leveraging the clients' knowledge base tool.
GoldAlstom and CEFNEWin-Win negotiation for the long-term successAlstom University (AU) promotes to its sales, project management and legal teams a prestigious and efficient methodology for negotiating. AU used group remote trainings, individual digital learning and virtual reality and personalized negotiation coaching.
GoldBridgestone Americas and SweetRushConsumer Tire EducationThis entry, submitted by Bridgestone and SweetRush, is called 'Consumer Tire Education,' an innovative blended learning program for extended-enterprise sales associates. CTE utilizes nearly all the tools in the L&D tool chest, including eLearning, mobile learning, video, AR, VR, and instructor-led training, and has proven to be the perfect formula for this largely millennial and Generation Z audience, resulting in an innovative and uniquely effective blended learning program.
GoldCharter Spectrum andCoreAxis ConsultingSpectrum Director Leadership Development ProgramThis entry, submitted by CoreAxis Consulting, is called the Spectrum Director Leadership Development Program, a revolutionary Director Leadership Development Program to prepare leaders for external factors like market competition while it grew its offerings that combines virtual instructor-led training (vILT) with eLearning, reflection exercises and virtual roundtable discussions. This mold-breaking, learning culture-shifting program teaches director-level employees and succession candidates critical strategy, agility and development theory, and skills for evolving leaders and their teams, addressing the challenges of a new era.
GoldCognizantError Review and Quality Improvement ProgramThis program was launched to help associates improve the process quality by reducing errors thereby increasing client and end-customer satisfaction. The focus is on helping team members identify the root-cause of an error, understand its impact on the end-customer and the business, and strengthen conceptual knowledge.
GoldCognizant Technology Solutions and Learnship Networks GmbHComm-A-Demics: Developing Language Capability via Blended LearningJointly by Cognizant Technology Solutions and Learnship Networks GmbH, Comm-A-Demics: Developing Language Capability through Blended Learning across Levels' is an initiative about transitioning from a 100% instructor-led language training to a personalized self-learning English language capability development opportunity. Implementing and putting into practice the language skills learned and taking ownership of self-progress, goal settings, and achieving targets through a blended training approach combining the best of online digital learning paired with Learning Champions from Cognizant DBO Academy.
GoldComerica BankManagement Essentials Program“Management Essentials' is a five-part certificate series delivered with a blended learning approach. The program had to be responsive to the needs of 1,200 incumbent managers with varying tenure and skill levels and has become a model for Comerica's blended learning initiatives going forward.
GoldDeloitte LLPBuilding Effective Networks & RelationshipsIn response to Consulting practitioners' critical need to network for success, the W2DC and Core teams developed 'Building Effective Networks & Relationships'. This blended course not only increased participants' ability to build their networks, it also met the needs of the modern learner with limited time away from client-billable work.
GoldEvonik Industries AGGoing Purple Line Manager Learning ProgramThe Evonik Onboarding Team has created just-in-time tools for managers using HCL Connections and a customized avatar-based onboarding community that includes checklists, templates and a learning journey created with Crossknowledge. Later in 2021, these tools can be connected through Workday to provide a seamless experience.
GoldEYSay it with StorySay it with Story, submitted by EY, is a three-week blended learning program that teaches participants about the importance of storytelling and provides an opportunity for participants to craft, evolve and refine a story that is applicable in the business world. The class follows a flipped classroom model where participants complete self-study in the Learning Platform and then attend live weekly community calls to practice the concepts and solicit feedback from their facilitators and peers.
GoldGAFA Manager's Journey: GAF's Management Development ProgramThis program provides a consistent baseline set of skills for GAF people managers while using assessment tools to identify each manager's individual areas for growth and development. The unique format of the program allows managers to learn/participate via several different modalities (virtually-led webinars, self-paced learning, group discussions) taking into account the principles of the Adult Learning Theory.
GoldGE Appliances and AbilitieBlending ILT, Stories, and Simulations at GE AppliancesThe Emerge Program is one of five cohort-based programs that high-impact leaders at the GE Appliances might encounter as a part of their development journey. The program elevates high-potential leaders' personal leadership skills, their understanding and fluency of financial acumen, and their people management skills.
GoldGenpactOps-BB ProgramFor an organization that has a core agenda of driving lean digital transformation by leveraging its heritage LSS (Lean Six Sigma) culture and adding value whilst ensuring quality service delivery for its clients, the importance of Certified Black Belt (BB) resources need not be mentioned. However, since BBs cannot be omnipresent, the Ops BB Program caters to this very need; it enables Operating Managers to pursue a BB certification pathway by providing them 'phygital' training access to LSS knowledge, so that they don't have to depart from Operations.
GoldJardine Matheson and Hyper IslandTransforming Learning @ Jardines 2018 - 2021 in partnership with Hyper IslandJardines partnered with Hyper Island to define and implement a blended learning strategy to equip its large, diverse, and geographically distributed employee population with digital capabilities to innovate and facilitate its business transformation journey.
GoldJardine Matheson and Mind GymTransforming Learning @ Jardines 2018 - 2021 in partnership with Mind GymJardines partnered with Mind Gym to define and implement a blended learning strategy to address the challenges and opportunities of scaling and democratizing learning opportunities for Jardines' large (403,000 employees), operationally diverse (12 business units), and geographically distributed organization. Historically learning programs were conducted face-to-face and made available only to a 'select few', namely graduate trainees and select executives. The new blended learning strategy was a major and successful shift in Jardines' approach to learning.
GoldLIncoln Financial Group and Roundtable LearningLincoln Financial Reimagines Leadership Training Amid The New NormalLincoln Financial Reimagines Leadership Training Amid The New Normal is a blended learning program that utilized virtual instructor-led training, virtual reality training and multiple group learning activities. The success of this program shows the organizations' ability to pivot learning strategies amid a global pandemic while achieving their goals and keeping the LFG leaders united
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to 'raise the bar' on distribution capability across the MetLife Enterprise. The Distribution Academy enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities, and strengthen MetLife's distribution advantage.
GoldPaychex, Inc.Human Resource Services Excellence AcademyThe HRS Excellence Academy is an onboarding program for new Human Resource Professionals to increase speed to competency for new hires by focusing on strategic thinking, business acumen and soft skills using an engaging blended learning approach. The program's success is measured by key performance indicators such as new hire turnover, client satisfaction and client loyalty
GoldSalesforce and BTSSalesforce & BTS - Salesforce Accelerate ProgramThis entry, submitted jointly by Salesforce and BTS is called "Accelerate," a four module, multi-modality and year-long virtual journey for aspiring first-time people managers at Salesforce, built to equip all of Salesforce's aspiring people leaders with the skills and resources they need to succeed in making the major shift from individual contributor to leading a team. The resulting program offers participants numerous ways to interact and build confidence and capabilities necessary to be better leaders of people in the future.
GoldSanofi and Innovative Learning GroupFacilitating Virtual LearningThis entry, submitted by Innovative Learning Group and Sanofi, is called Facilitating Virtual Learning, a blend of learning and performance support solutions that enables experienced facilitators to develop and apply virtual facilitation skills to support the shift from in-person to online learning. Solutions include: an e-learning course, videos, pre-work, virtual instructor-led sessions, independent practice activities, a Community of Practice, and online performance support tools.
GoldSutherland Global ServicesSutherland Anywhere - Pivoting to a Learn-at-Home StrategySutherland's Learn-at-Home strategy supports business continuity and prioritizes the safety of its employees in response to the global pandemic. Sutherland Anywhere is a virtual training strategy that follows a flexible learning model composed of concept-building self-paced courses, hands-on training sessions, and certification to ensure employee readiness while promoting learning engagement.
GoldTürkiye Petrol Rafinerileri A.Ş. and K2C ConsultingTüpraş Leadership Academy / Leadership 201 ProgramTüpraş Leadership Academy / Leadership 201 Program is a blended approach that contains 2 modules. It consists a digital learning path. After each digital module a virtual classroom is implemented. It aims to develop senior managers in leadership skills.
GoldUnited States Census Bureau and Allen Interactions2020 Decennial Census - Nonresponse FollowupThe 2020 Census marked the leap away from paper-based training materials and paper-based Census-taking materials for census takers who are trained to complete door-to-door enumeration, spurred by the goal of improving accuracy, quality, and completeness of data as well as allowing for real-time performance tracking and supervising. USCB proudly brought together device-centered, paperless in-person training with asynchronous, at-home, computer-based eLearning and gaming to deliver software, procedural, compliance, performance management, classroom facilitation, and interview-skills for a 400,00-person hiring surge.
GoldUSTBlended Learning Approach at USTUST is a global organization with people working across various geographies and time zones. There were many requirements under Onboarding, Leadership Development, Project Management Enablement areas and so UST started exploring the use of Blended learning options in these areas, to increase global program availability, learning penetration and participant engagement.
GoldVakif KatilimCareer Growth Program.Career Growth Program is a 6-months blended learning journey that tackles the challenge to grow Senior Specialists, who failed the Assessment process for promotion to Supervisor roles. The program encompasses three main leadership competencies and three more competencies for those who need to improve as part of personalized development track.
GoldVerizonOutside Plant Engineering: Beyond the Basics VirtualThis 28-hour course leads engineers through all phases of an engineering project: high level design, field survey, engineering, construction, and complete, addressing real-world challenges and accounting for future growth. Bringing engineers from all over the country together, via virtual learning platforms, this course continues the lessons from the Basics course, and fosters a sense of community.
GoldWelspun India Limited and upGradEnabling business transformation and building higher analytical workforce through the Data Analytics blended learning certification programWIL launched Project ATHENA - a PAN Enterprise Global Roadmap for the adoption of Data Analytics across functions and to Upskill employees. This led to the designing of a blended-learning certificate program to deep-skill employees on data analytics, create project-ready talent, talk common vocabulary for data across the enterprise and nurture employees for futuristic skills to stay relevant.
GoldWilliam Grant & Sons Ltd and Cegos GroupEssentials of LeadershipEssentials of Leadership is a global leadership training program, targeting first-time leaders in over 15 countries with 7 modules delivered over a 12-month period. It blends several learning modalities including face to face, virtual, and digital learning and is designed to ensure the learning is transferred to the workplace.
GoldZendeskZendesk Go To Market (GTM) Remote- first Onboarding ProgramThis entry, submitted by Zendesk is titled, Zendesk GTM Remote- first Onboarding Program, a blended learning program designed for all go-to-market new hires in the sales, success, presales, and services teams. It is made up of 1 week of self-paced pre-work, then either 3, 4, or 5 weeks further (depending on the role) of live sessions, group and solo activities, and shadowing with their mentors/buddies.
SilverKellogg's and Brand LearningBrand Building Fundamentals CurriculumThe Brand Building Fundamentals blended learning program at Kellogg was created to launch into the organization the new approach to brand building at Kellogg, which had been designed to inspire and enable more effective brand building. The blended learning program was devised with Kellogg’s 600-plus marketers and agency partners around the world in mind and used a wide variety of learning approaches and channels to build engagement, understanding, and application. Despite the challenges presented by the Covid-19 pandemic, sixteen cohorts of the program were delivered throughout 2020, and ongoing bi-annual sessions are being scheduled to accommodate newly-hired marketers and other employees interested in pursuing a marketing career at Kellogg's. Furthermore, the program exceeded all expectations including many industry L&D metric benchmarks, receiving unprecedented levels of participant feedback and delivering an immediate impact on in-role performance and business results.
SilverAbbVie and K2C ConsultingAbbVie Development Academy (ADA) Advanced Leadership Blended ProgramAbbVie Development Academy (ADA) Advanced Leadership Program is a blended approach that contains 3 modules. It aims to develop senior managers in leadership skills.
SilverAbdi İbrahim Pharmaceuticals Medical Academy - Medical Representatives Pre OnboardingThis Inexperienced Medical Representatives pre-onboarding program, organized before hiring, is transformed as a blended learning process.
SilverAbu Dhabi School of Government and Knowledge GroupGeneral Competencies Program - Blended Learning SolutionThis entry, submitted with Knowledge Group, is called the "Government General Competencies Program. It is a learning journey made up of six modules, that were originally designed to be delivered, designed using an internal learning design framework developed by ADSG that combines and adopts several existing learning design concepts such as the Flipped Classroom and the 6D's design process. PAC's primary focus is on designing learning as a process with intentional consideration to learning transfer and application on the job.
SilverAccentureAnalyst Consulting Group FY21 Learning JourneyThe new ACG learning journey for FY21 uses a blended approach of VILT, Self-paced training, Web based video content and peer to peer learning. The curriculum which is designed for the 500+ graduate intake to the firm is exceptionally diverse engaging and uses an unbelievable amount of platforms and methods to deliver an incredible learning experience for the group.
SilverAllianz SEBlended Learning Program for the Allianz Olympic and Paralympic PartnershipThis entry, submitted by Allianz SE, is called "Blended Learning Program for the Allianz Olympic and Paralympic Partnership" and follows a blended approach, combining traditional instructor-led learning via a series of live training sessions in webinar format, and an all-encompassing digital learning platform that is accessible in over 70 markets worldwide and ensures all ergonomic and accessibility standards to the highest degree. This holistic enablement approach, which includes tailored learning journeys and expert deep dives, has allowed Allianz to onboard all its operating entities (OEs) globally and equip them with the knowledge and support needed for the launch and running of the company's largest partnership to date.
SilverAnheuser Busch and AccentureAB and Accenture Leading through VPOLeading Through VPO for Plant Managers is a blended learning program targeted at Plant Managers who manage a team of operators on the Shop Floor. This training aims to impart technical knowledge of the VPO management systems as well as leadership skills to enable the Plant Managers to lead their teams.
SilverBank of America CorporationThe Client Care Team Manager Onboarding and Effectiveness mission is to deliver best-in-class new-to-role and in-role development educational experiences to Team Managers and other Client Care Leaders. This is accomplished by implementing a blended learniThe Client Care Team Manager Onboarding and Effectiveness mission is to deliver best-in-class new-to-role and in-role development educational experiences to Team Managers and other Client Care Leaders. This is accomplished by implementing a blended learning process that includes instructor-led training, role-plays, and interactive learning to increase proficiency for contact center leaders.
SilverBank of America CorporationCommunity Homeownership Lending ProgramThe new Community Homeownership Learning Program emphasizes the importance of connecting our client's situation with the products, programs, tools and resources that will prepare them for or help them achieve their dream of homeownership. This upgraded program connects the learner to the clients' needs and goals in real life situations first, then leads them to the appropriate solutions.
SilverCHART Healthcare Academy, Inc. and DoceboRe-Imagining Training in HealthcareThis entry, submitted jointly by CHART Healthcare and Docebo is called "Re-Imagining Training in Healthcare." CHART Healthcare Academy uses a blended learning approach, which provides these professionals modalities to learn, apply, and validate their skills to become excellent clinicians and, ultimately, take better care of patients.
SilverCognizantSnowflake Developer ProgramSnowflake is one of the fast-growing cloud-based data warehouses for data storage and analytics, designed to enable associates and build a pool in Snowflake due to nicheness in market. From a certified count of 5 associates to 100+ associates, the initiative was able to achieve this through a perfectly developed and deployed blended learning program.
SilverColgate-Palmolive and WalkMeWalkMeThis entry, submitted by Colgate-Palmolive, is for WalkMe's Digital Adoption Platform overlay on top of Atlas Commercial Planning tool and makes it easier for employees to complete any task and use any system. With in-app guidance, automated processes and by analyzing the user's digital journey, WalkMe engages with users at the exact moment of need and makes them more efficient and productive.
SilverConcentrixThe ALBA Training Bot, Combined with Games and Human Training, Improves Retention and Agent Satisfaction in New Hire Curriculum.Concentrix Learning and Development pitched a two-part approach to revamp an existing new hire curriculum for a fortune 100 client. This hybrid model improved the overall ramp to proficiency and on-the-floor performance and included an in-house developed trainer bot that agents can use in both new hire training and on the floor as well as a blend of dynamic interactive learning elements.
SilverDC InstituteOrtho Acceleration ProgramDC Institute designed, developed and implemented a unique program that provides the entire practice team (dentists, dental hygienists, dental assistants, and admin) with the information, skills and knowledge necessary to effectively integrate digital scanning technology to diagnose and treat patient's malocclusion, providing a superior patient experience. The team used traditional and agile methodology in designing the solution, relying on a blend of various learning approaches and technologies: virtual classroom, self-paced eLearning, mentorship, and coaching.
SilverDeloitte LLPDeloitte 'Energy Resources & Industrials (ER&I) Talks: Energy Transition'ER&I Talks' mission is to empower Deloitte Energy, Resources & Industrials (ER&I) practitioners to build sector knowledge and elevate client conversations. The blended event takes place over 2 months, featuring a virtual team competition on the fundamentals of the Energy Transition and a live panelist session with breakout groups to debate key issues and discuss client perspectives.
SilverDepartment of Homeland Security Customs and Border ProtectionSupporting the Mission with Blended LearningThis entry, submitted by GDIT is called "Supporting the Mission with Blended Learning." It showcases how traditional in-classroom training was disrupted by COVID-19 and that within 3 months, GDIT re-vamped three highly complex week-long technical systems ILT courses and converted them to a blended learning environment, using a full range of blended training services and capabilities, from single micro-learning creation to full-scale virtual training program design, development, delivery and evaluation - all 508-compliant
SilverErnst & Young, LLP and AptaraVirtualizationThis entry is submitted by EY and Aptara which involved virtualization of a bunch of pure classroom-based trainings to a blend of various virtual learning modalities. Various blended learning components such as eLearning modules, vILTs, videos, documents, and simulations were organized course-wise on EY's Learning Portal and all the courses were approved for NASBA compliance without any major hiccups.
SilverHP Inc. and AccentureVirtual Sales PresentationsHP created a 6-hour blended learning training called Virtual Sales Presentations to help HP Sales teams plan for virtual customer meetings and craft compelling messages to deliver their sales messaging to an executive audience, virtually and with confidence.
SilverHP Inc. and AccentureEmotional IntelligenceThe Emotional Intelligence training program provides the knowledge, techniques, and practice needed for sales force to effectively use emotional intelligence while handling difficult customer situations thereby building a good relationship with the customer.
SilverICICI Lombard and ChrysalisPeople EdgePeople Edge is a program that is a larger part of talent enablement framework at ICICI Lombard and has been running in the organization since 2017 as a blended learning journey and the program was virtualized with few more self-paced learning elements. In an active universe of 96 participants, 71 people have completed 100% of the journey and have been certified.
SilverIQVIA and NIITMonitoring Performance TrainingThe Monitoring Performance Training (MPT) program is a comprehensive, 17-week performance-linked, blended learning onboarding program for Clinical Research Associates at IQVIA.
SilverLandmark GroupArea Manager Development Program - Pivoting the Retail GameThe Area Managers are vital to the future success of Landmark retail. The Area Manager Development Program drives a cultural shift for them, moving away from complex and task driven culture to simplified and empowered culture, for the benefit of customers, team and business.
SilverMercerMercer Artificial Intelligence Academy (MAIA)As Mercer moved work from office to home in March 2020, L&D team had to adjust Mercer Artificial Intelligence Academy to online environment and leverage a mix on blended learning to keep developing technical skills in the company and drive improvement projects.
SilverMidmark Corporation and Harbinger Interactive Learning Private LimitedDriving an Organizational Change Initiative Through Blended LearningThis entry, jointly submitted by Midmark Corporation and Harbinger Interactive Learning pertains to a blended learning program created in order to help achieve Midmark's goal of transforming from a product provider into a seamless solution provider.
SilverPepsiCo, Inc. and MPS Interactive SystemsDistributor Management TrainingPepsiCo AMESA (Africa, Middle East and South Asia) and MPS Interactive have developed a blended training program, designed for PepsiCo Sales Representatives to effectively manage their distributors and ensure increased sales and profit margin.
SilverSchneider Electric and CrossKnowledgeLeadership for Profitable GrowthWith global revenues of EUR 26bn and a fast-changing, rapidly digitizing industry and customer base, Schneider Electric has faced a challenge of transformation and performance. The result has been above competitor performance, a substantial increase in business literacy and a more commercially capable executive leadership population prepared to deliver in the most challenging of market circumstances.
SilverWalmartSalaried Manager CoreWalmart's Salaried Manager Core training program provides a blended, virtual learning experience for new-to-role salaried store leaders. Salaried Manager Core participants attend class virtually through a blended lecture/self-guided format to gain real-world understanding of their role.
BronzeGoogleBest Use of a Blended Learning Program: Mastery's Deliver Like a BossMastery's Deliver Like A Boss (DLAB) is a self-paced program designed to sharpen self-awareness and build a toolset for effectively communicating in a virtual environment to drive business impact via better customer engagement. The journey kicks off with asynchronous learning videos in an on-demand learning path which is followed by 1:1 video feedback on the participant's recording and ultimately, attending a practice lab to practice presenting in a safe, faculty-led environment. The program pilot demonstrates effectiveness in increasing sellers’ comfort and confidence to present and pitch virtually from home during the global pandemic, for better client satisfaction and ultimately, business impact.
BronzeAkenerji and K2C ConsultingAkenerji Lead the Future Leadership Development ProgramLead The Future Leadership Development Program is designed aiming to prepare leaders for the future. It consists of 3 modules with digital learning and virtual classrooms. The pandemic has challenged the program design and learners to adapt to some changes.
BronzeAllianz SpA and goFLUENTAllianz and goFLUENT accelerate language learningHistorically, Allianz SpA has relied on traditional, face-to-face training for employee development - but with different branch offices throughout Italy, the learning experience was not at its best, and not all employees were as engaged and motivated as their hectic schedules wouldn't allow them to attend face to face training on a regular basis. This entry highlights how Allianz SpA built a blended language learning solution (in partnership with goFLUENT) that meets the needs of different groups of employees, supports their new smart working model, and is deployable at scale while ensuring relevancy and personalization for each individual learner.
BronzeAmgen and Hemsley FraserLearning for Growth (L4G) 2.0This entry focuses on Learning for Growth (L4G) 2.0 - an innovative blended learning curriculum designed to support the professional development lifecycle of employees across Amgen's 23,400-strong workforce, regardless of their location or language. Rapidly pivoting with the onset of COVID-19 and ramping up activity to ensure on-schedule deployment at a time when many countries were entering lockdown, the partners delivered 365 workshops (in-person and virtual) in 2020 - 5,719 attendees - with 13,276 learners accessing >50,000 learning resources via the digital hub.
BronzeApplus+Global Management Development ProgramTo develop our workforce, we focus on training, promoting loyalty and attracting highly talented professionals, as well as fostering a diverse, inclusive and safe environment, based on equal opportunities for our people. The programme combines training by our Management Team and academic lectures provided by the business school's professors, supporting the development and growth of our people's capabilities and management skills, while ensuring the future success and sustainability of the Group.
BronzeBank of America CorporationCommercial Associate Development ProgramThe Commercial Associate Development Program (CADP) is a formal 3-year national development program that combines on the job training with structured learning. The program utilizes synchronous and asynchronous virtual deliveries and in-person deliveries, and through this program, Commercial Associates (CAs) are developed via consistent employee experiences and a strong diverse talent pipeline is created.
BronzeBayer and goFLUENTAccelerating Language Learning in Bayer FranceBayer worked with traditional in-person face-to-face (F2F) training providers to support their language training requirements in the past, but they observed that requests for training have been steadily diminishing as the years go by due to its inconveniences. Bayer needed a more flexible solution that personalized learning for the individual, and so they sought goFLUENT's support to design and develop customized blended learning packages for different groups of learners.
BronzeCHRISTUS HealthCreating a World-Class Digital Orientation ExperienceBefore COVID-19, CHRISTUS Health's entire New Associate Orientation (NAO) program was being conducted every two weeks during a live, 8-hour program. When in-person gatherings were prohibited due to COVID-19, the organization found itself in a challenging situations o CHRISTUS Health's Learning & Development and Talent Technology teams had to develop a solution that would allow the organization to onboard new healthcare providers in a timely manner, while still providing a meaningful orientation experience.
BronzeCisco and MPS Interactive SystemsEXCELerateHelping technical experts at Cisco adopt a consultative mindset and to build a pipeline for senior technical talent within the Customer Experience organization.
BronzeDell Technologies Education ServicesPowerMax and VMAX All Flash Solutions DesignThe PowerMax and VMAX All Flash Solutions Design course provides the information necessary to design and manage a storage infrastructure with PowerMax and VMAX All Flash storage arrays. This learning path consists of 15 courses and an assessment. Complete the courses in the order they are displayed.
BronzeDeloitteRisk & Financial Advisory Cyber Risk New Analyst Boot CampsThis entry, submitted by Deloitte, is called "Risk & Financial Advisory Cyber Risk New Analyst Boot Camps" with 8 unique programs, all occurring in parallel over a 5-day period, customized to meet the needs of a specific solution area within Deloitte Advisory's Cyber offering portfolio. The boot camps provide participants with an immersive experience where they are exposed to foundational concepts, methodologies, technologies, and vendor solutions through a combination of virtual classroom-based lecture, electronic flip card decks, e-learnings, videos, technological application, social events, and networking.
BronzeDeloitte LLPLearning PathwaysThe Learning Pathways follows a blended learning approach which includes learning in the form of e-learning, user-generated content (e.g., PPT's, PDFs, in-house videos) and virtual instructor led recorded sessions. The learning pathways brings synergy between specialists and practitioners of a technology area/talent group, promoting knowledge sharing and peer learning
BronzeDeloitte LLPThe Agile Excellence HubThe Agile Excellence Hub was established as a business-driven collaboration to build a leading set of collateral, tools, templates and training. Sponsors of The Hub established priorities to develop deep agile knowledge, increase the consistency and quality of agile project deliveries, and establish a common core scalable and flexible curriculum.
BronzeEvonik Industries AGEvonik School of Marketing - Advanced Learning JourneyThe course enables Evonik marketers and employees in adjacent functions to learn relevant marketing practices according to their needs - by combining webinar s with online self-study, working in learning groups and two 2-day modules in form of classroom sessions. Due to Covid-19 these modules were successfully transferred into virtual sessions via MS Teams during spring 2020.
BronzeEvonik Industries AGThe Supply Chain Fundamentals TrainingThis entry submitted by Evonik Industries AG is called 'The Supply Chain Fundamentals Training,' created to support a companywide supply chain transformation program by increasing supply chain management knowledge and facilitating exchange. The result is a fully virtual, instructor-led, blended learning journey which combines virtual online classroom sessions with a variety of self-paced learning activities like short videos, quizzes, homework, reading documents, and useful links - all nicely organized in Evonik's learning platform LILY.
BronzeFonterra Co-Operative and JumpShift Development LtdFonterra Leadership Essentials Blended Learning ProgramCentral to the design of this 9-month leadership experience was the use of a blended synchronous and asynchronous eco-system to support leaders on their journey. This included: virtual workshops, internal coaches, the Adoption (eLearning) platform, facilitators, internal 'guardians' of the program and participants, managers and senior sponsors in the business who are passionate about pulling people up the ladder as well as leading it down.
BronzeFresenius Medical Care KGaA and Infopro LearningLearn2Grow - Performance Management ProgramInfopro Learning created a blended custom learning program that prepares Leaders, Managers, and Employees for performance management and review discussions. The program is customized to the Manager and Employee roles for Fresenius, and contains 9 learning journeys under each role, several hours of learning spread across 50 plus assets, and 6 different modalities including animated and live action videos, conceptual and scenario based WBTs, business simulation, toolkits, job aids, webinars, virtual sessions with instructors and virtual mentored sessions.
BronzeGeneral Motors Mercosul (South America) and GP StrategiesInteractive Blended Learning for Comprehensive Sales Training at General MotorsThe Chevrolet University (Brazil) initiative, Chevrolet Bolt Circuit, was a training solution that reached 80 sales consultants and 73 technicians in preparation for the launch of the Bolt, the first 100% electric vehicle in South America; General Motors' first 100% electrical vehicle in the region. The training helped to equip Chevrolet s dealer sales and after-sales consultants with the knowledge and skills necessary to represent the brand effectively to clients in the market.
BronzeHerbalife NutritionBetter Coaching training programThe Herbalife Nutrition Better Coaching training program is the company's first blended learning approach for its independent distributors. The blended learning program includes 18 eLearning modules, a 2-day virtual workshop, a 90-day chat group among the learning cohort and trainers, and an eBook as a reference guide.
BronzeIHS Markit and ChrysalisWorkplace ReadinessWorkplace Readiness is a Campus-to-Corporate Onboarding program at IHS Markit that caters to the campus hires and lateral hires with less than 2 years of experience, a crucial part of the Early Careers Program at the organization. This is a highly experiential and interactive journey with multiple learning elements embedded in it and has seen a learning effectiveness improvement of 9% from start of the journey to the end of the journey with an average completion rate of 95%.
BronzeInci GS Yuasa Aku Sanayi ve Ticaret A.S. and K2C ConsultingNew Age Leadership Blended Learning ProgramNew Age Leadership Blended Learning Program is a blended approach that contains 2 modules. It consists a digital learning path. After each digital module a virtual classroom is implemented. It aims to develop senior managers in leadership skills.
BronzeJohnson & JohnsonService Delivery Excellence in Global ServicesGlobal Services (GS) employees engaged with senior leaders through a blended learning program to define service excellence, identify GS metrics used to measure service delivery, and describe behaviors tied to the GS metrics.
BronzeJohnson Matthey and BTSLeading DeliveryThis entry, submitted by Johnson Matthey and BTS, called Leading Delivery, uses a simulation board, providing participants the opportunity to explore leadership challenges and roleplays in a realistic, risk-free and safe environment. Due to pandemic restrictions, the original face-to-face program was quickly converted to a virtual blended format that has proven to increase impact through accessibility, diversity, affordability and structure.
BronzeLiberty Mutual and EPAMAccelerating Digital Transformation Through IT Leadership Development at Liberty MutualFor any organization to quickly realize a tech vision and reap the benefits of digitization, leaders must have cutting-edge technical knowledge, a shared vision for change, and, most critically, a people-focused approach that empowers the organization now and in the future. Liberty Mutual secured the expertise of EPAM to facilitate a learning program to support transformation at scale.
BronzeMarico Limited and Enparadigm Performance SolutionsLead with Impact: Young Leader ProgramThis entry by Marico Industries and Enparadigm Performance solutions is a case study on one of the largest learning programs at Marico. It is centered on the values of Marico in recognizing employees as members, where they are inspired to perform and grow and take it upon themselves to challenge the status quo and spur innovation and help first-time managers learn critical aspects of their new role to enhance their performance.
BronzeMetLife and GP StrategiesChanging the Way Work is Done at MetLife with Innovative Blended LearningTo prepare learners for a new agile way of working, MetLife and GP Strategies adopted a blended learning approach, utilizing several modalities and delivery channels to create a new enterprise capability designed to position the company to thrive in the ever-shifting marketplace. This approach established an enterprise standard for this domain while engaging and inspiring learners.
BronzePepsiCo, Inc. and MPS Interactive SystemsInfluencing Others to Act ProgramThe Influencing Others to Act program equips the PepsiCo Foodservices sales team with the strategies, principles, and tips that help to influence others. The program also provides participants an opportunity to apply their knowledge and skills in a real-world setting.
BronzePepsiCo, Inc. and MPS Interactive SystemsPepsiCo SustainabilityMulti-modality training program aimed at building awareness and commitment across all levels of PepsiCo to the company's sustainability goals and vision.
BronzePepsiCo, Inc. and MPS Interactive SystemsPotato Chip Operator TrainingA blended learning program on the potato chip-making process that equips operators with the knowledge and operational skills to carry out their jobs efficiently.
 
 

Best Use of Games or Simulations for Learning

GoldElectronic Arts, Inc.Digital Transformers: Ain't got wings but learning to flyElectronic Arts (EA), a market leading creator of games as a product, was facing massive disruption from the digital revolution propelling the industry towards ongoing live game services. EA needed to transform towards live services or face a slow but deadly spiral to obsolescence. Digital transformers is a live services game (flight simulator) that enabled EA to navigate this transformation. This playful but intense hands-on experience energized our teams with the confidence and skill building to become successful at this digital transformation.
GoldDell Technologies Education ServicesWyse SimulationThe Wyse Simulation was one of the final learning tools for the learner to complete towards the end of their course. It directly relates to their job activities, as completing this simulation reinforces their newly learned knowledge as well as guides them if they get lost.
GoldDeloitte LLP6 Questions on State LicensingThe 6 Questions on State Licensing eLearning game is a foundational learning experience designed to prepare Deloitte staff with the fundamentals and complexities of U.S. state government professional licensing and permitting processes for state residents and entities. The game provides a playful learning experience with realistic scenarios that incrementally challenge staff to gain knowledge of common state government credentialing regulatory models.
GoldDeloitte LLPQuestWorld - Game-Based Assessment Series for New Hire Onboarding ProgramQuestWorld was a Game-Based Assessment Series (12 minigames for 12 days) with daily leaderboards. The minigames had a unifying theme and multiple obstacles to overcome, interlaced with a recap question based on the content covered on that particular day of the Kickstart (new hire onboarding) program.
GoldEYEconomics@EY Single-Player Simulation ProgramEconomics@EY, submitted by EY, is a single-player simulation that represents the third generation in this learning program, designed to educate EY client-serving employees on the importance of maximizing margin while balancing other considerations such as client satisfaction and impact to the firm.
GoldHDFC Life and BTSBusiness of Life Insurance: Demystifying Life InsuranceThis entry submitted by HDFC Life and BTS is called "Business of Life Insurance: Demystifying Life Insurance," a fully customized, virtual instructor-led simulation experience designed to equip senior leaders with a comprehensive understanding of HDFC Life's strategy, business model and the business acumen needed to execute on the strategy. The end result is a modular experience that brings together deep life insurance expertise and knowledge and a fun, competitive business simulation experience to bring it all to life.
GoldMcKinsey & CompanyThe live factory in front of every learner: Leveraging the power of Digital Capability Centers for remote experiences in advanced operationsMcKinsey's remote Digital Capability Centers (DCC) offering is an effective and versatile simulation and experiential learning program that teaches the principles of excellence in advanced operations. Delivered virtually by faculty operating live from a DCC, the experience goes beyond typical remote learning by preserving the hands-on experiences and immersive benefits of the in-person DCC experience.
GoldMerck Pharmaceuticals and Advantexe and Duke CEVirtual Business Leadership SimulationThe following application is jointly submitted by Advantexe, Merck, and Duke CE. In the virtual simulation, learners play the role of organizational leaders, making operational decisions and addressing business situations that are relevant to key functions within the organization and includes time for reflection, inquiry and experiential learning.
GoldMiele, Germany and FKC, Germany and Mediaprojekt, Germany and Creos, GermanyMiele EscapeRoomThis entry, submitted by Miele & Cie, FKC, mediaprojekt and Creos (all from Germany) is called the 'Miele Escape Room,' a hands-on, immersive learning application in which learners can demonstrate their product knowledge about various Miele products in a playful way. Embedded in a framework story, they have to master various puzzles and tasks within a limited period of time in order to successfully complete the Escape Game.
GoldNH Hotel GroupKey Principles of ServiceNH wanted all its employees across the globe to abide by its norms to define how customer service is provided to avoid negative comments that they were getting. To instill this behavior, a digital learning program was developed, in collaboration with Infopro Learing, with a simulation and mini-game that would be delivered to all employees at its two NH brand hospitality canters - NH Hotels and NH Collection Hotels.
GoldNordea Bank and Infopro LearningFundamental Recruitment and Hiring SkillsThis Fundamental Recruitment and Hiring Skills program, created by Infopro Learning, provides conceptual knowledge and application opportunities for newly hired People leaders of Nordea Bank, in improving their recruiting skills. The highlight of the program is a simulation that gives the leaders ample opportunity to practice their interviewing skills in a risk-free environment without the fear of failure.
GoldTata Consultancy ServicesStaff Training for Exam Center ManagementWe designed this Immersive Gamified Learning Experience, to improve the execution of the examination-related processes and thereby improving our SLA compliance. The Exam Managers/Invigilators had to perform the activities designed in these simulation-based games and practice them to perform various examination-centric tasks correctly.
GoldWells Fargo and SweetRushCustomer life stages simulationsThis entry, submitted by Wells Fargo and SweetRush, is called "Customer life stages." The program will roll out to Wells Fargo's 259,000 team members and enables them to understand and empathize with the many challenges and life events customers face, and how financial decisions will affect their lives, now and in the future.
SilverBridgestone Americas, Inc. and Infopro LearningBest Practices - Tire Maintenance, a game to improve employee performanceInfopro Learning created a strategizing game designed for Bridgestone OTR mine customers to enable them to think critically and identify a tire maintenance plan to use the available inventory and minimize the trucks' downtime time.
SilverConcentrix and MicrosoftConcentrix and Microsoft Reshape the Customer ExperienceMiLES13 is a game-based learning solution intricately designed to reinforce and evaluate the user's understanding of the Microsoft customer-expected behaviors: CARE (Communicate Effectively, Take Accountability, Be Resourceful, and Exercise Empathy). It is a fully accessible HTML 5 experience compliant with WCAG 2.1 standard, designed for learning reinforcement, application of learning and engaging the user.
SilverDell Technologies Education ServicesVCF 3.9.0 on VRail Implementation On Demand CourseVCF 3.9.0 on VRail Implementation On Demand Course covers the process for implementing a VMware Cloud Foundation (VCF) on VxRail solution. The learner walks through a VCF on VxRail deployment scenario using a series of interactive guided simulations and video demonstrations that cover building the VxRail Cluster, deploying the management and workload domains and post-deployment validation.
SilverDeloitte LLPThe Accountability ChallengeThe Accountability Challenge is a game-based learning module designed to transform the associate-level professional's (practitioners) mindset around accountability and ownership on project teams and make them feel empowered to take responsibility, manage ambiguity, raise issues, communicate change, and understand the purpose and the context in a project.
SilverF. Hoffmann-La Roche AG and DelphianLogic TechnologyRotkreuz Molecular Mission - The Onboarding GameThe Rotkreuz Molecular Mission - The Onboarding Game is a game-based learning module developed as part of Roche Molecular Diagnostics' (RMD) new joiner onboarding program. Developed as an online quest played on a digital board, this game-based module is one of the most popular components of the RMD onboarding program.
SilverFresenius Medical Care KGaA and Infopro LearningLearn2Grow - Performance Management ProgramInfopro Learning created a blended custom learning program that prepares Leaders, Managers, and Employees for performance management and review discussions. The program is customized to the Manager and Employee roles for Fresenius, and contains 9 learning journeys under each role, several hours of learning spread across 50 plus assets, and 6 different modalities including animated and live action videos, conceptual and scenario based WBTs, business simulation, toolkits, job aids, webinars, virtual sessions with instructors and virtual mentored sessions.
SilverGaranti Bank. A.Ş. Garanti BBVA NextPlease Sales and Customer Experience GameThe game NextPlease simulates real customer profiles and real branch environment for our Customer Representatives (CRs ); a group of approximately 4000 people, providing the opportunity to make sales trials in a specifically designed environment without having to take any real-life risks. The objective behind NextPlease is to provide the employees with a chance to use and further develop their knowledge and skills gained in product- and sales-related training courses.
SilverGoogle and Plum eLearningThreat Model ColonyThreat Model Colony, submitted by Google and Plum eLearning, is a cooperative, digital role-playing game where software engineers learn a cybersecurity practice called "threat modeling" by squaring off against space pirates, robots, and other Mars colony-themed catastrophes. Players win or fail while competing for high scores, but most importantly, they walk away with a list of critical issues they've collectively agreed they need to address, which has ultimately made Google and its products safer.
SilverHilti Corporation and Celemi InternationalDestination Engagement - a business simulation on Strategic Account DevelopmentHilti partnered with Celemi to create a tailor-made business simulation on the topic of strategic account development. So far, 15,000 participants have passed the program (including top management, Country Managers, Sales Directors, Area Sales Managers and Account Managers) and the wide use plays a central part in the implementation of a major companywide business transformation project.
SilverLennox and AbilitieExecutive Challenge at Lennox International, Inc.Executive Challenge at Lennox International, Inc. leverages Abilitie’s Executive Challenge as a component of its Leadership Development Program for entry-level executives in order to provide a high-fidelity “sandbox environment” in which learners can stretch their leadership and strategic skills.
SilverNew York Life Insurance Company and Allen InteractionsRetirement Practice Model: Module 13: Designing & Presenting the CaseThe object of the Retirement Practice Model: Module 13: Designing & Presenting the Case simulation is to challenge New York Life Agents to devise a suitable retirement case based on a Prospect's information and life circumstances. Each round contains three different Prospects and is designed to be progressively more challenging and complex.
SilverNH Hotels and Infopro LearningConducting_Interviews_Business_SimulationThe Conducting Interviews is a business simulation created as a part of a blended-learning program, created by Infopro Learning that covered all aspects of hiring, right from getting approvals for hiring to new hire induction and onboarding of employees of N H Hotels. The simulation provided a safe environment to learners to apply the learning from the initial modules to a real-life situation, where they get to practice their hiring skills.
SilverOptum Global Solutions (India) Private Limited and MPS Interactive SystemsOB Hero - Gamified Assessment for Onboarding TrainingDeveloped to scaffold virtual instructor-led onboarding training for two claims processing teams, the central goal of OB Hero - Gamified Assessment for Onboarding Training, a focused gamified assessment, is to test learners on key topics and make the existing training more exciting. The solution features a narrative-led game and gamified activities and a leaderboard.
SilverPhilip Morris International and Fundamentally GamesBee WowThis entry, submitted by Philip Morris International and Fundamentally Games is called "Bee Wow," a blended learning solution employing spaced repetition with an approach of 'learning to learn' in tandem with the delivery of required information/training situated within a fun and engaging narrative. As well as being custom made to fit the business goals and employee learning objectives it is also an advanced example of applied game learning and represents some of the latest thinking in how to combine sound learning and game theory to support learners and bring an element of fun to their training.
SilverRoyal Dutch Shell PLC and MPS Interactive SystemsIntroduction to Petrochemicals - Shell Ambassador GameIntroduction to Petrochemicals - Shell Ambassador Game Is a best-in-class game-based learning solution aimed at all new hires to Shell's Chemicals business. The multi-player game spanning three levels allows learners to take decisions on the different aspects of the business set against the fictional backdrop of a futuristic story.
SilverSwiss Re Ltd. and TOPSIM GmbHInsurance Management Simulation (IMS)Insurance Management Simulation (IMS) was developed as a tool for key client training to foster know-how transfer in the reinsurance industry. Participants will take over the role of an executive management team of a P&C insurer and experience industry trends as well as the complex value of reinsurance to teach key drivers of shareholder value, including underwriting portfolio, capital structure, Asset-Liability-Matching, solvency and reinsurance requirements.
SilverTeleperformance and The Game AgencyTP GamificationThis entry submitted by Teleperformance and The Game Agency is called TP Gamification and demonstrates how over the course of one year, Teleperformance introduced a new game-based knowledge tool that had over 800,000 games played on it by creating a simple to use infrastructure.
SilverWalmartbeKIND SimulationWalmart's beKIND de-escalation VR training provides a standardized and scalable opportunity for associates to practice having de-escalation conversations. Associates are taught to apply the beKIND model for conflict resolution, and through playback can evaluate their responses, tone and body language for improvement.
BronzeAIHA and EncoraIndustrial Hygiene (IH) HeroesIndustrial Hygiene (IH) Heroes was based on the five core elements of Industrial Hygiene: Anticipation, Recognition, Evaluation, Control, and Confirmation. Each element represented a level in the game, based on a suspected gas leak at a chemical laboratory, with the goal of the player to help detect and contain the gas leak by performing an activity related to the core IH element in each level.
BronzeAkamai Technologies and Skills Café Own Your Career Development Through Gamified Micro-SimulationsThis entry, submitted by Akamai Technologies jointly with Skills Café, is called "Own Your Career Development Through Gamified Micro-Simulations," a space-themed learning experience to help employees take charge of their own career development by building personal leadership skills and strengthening personal brand. This learning experience included a mix of micro-games, simulations and short quizzes, based on real-world scenarios and Key Success Factors (Competencies) — all targeted to provide easy-to-consume, just-in-time, engaging, application-oriented learning in ‘the new normal,’ a world where combating digital fatigue is the need of the hour.
BronzeAlexion and NIITHospital Selling SkillsHospital Selling Skills Is a virtual, interactive game to ensure that all Alexion sales staff could engage and interact in all environments - office, clinical, hospital - making them more flexible and better prepared for the new realities of the marketplace (Covid-19).
BronzeCPA Canada and Artha Learning IncAudit and Assurance: Materiality - An Adaptive Accounting Learning SimulationIn Audit and Assurance: Materiality - An Adaptive Accounting Learning Simulation), the learner plays the role of an auditor with a firm, Hunter Mansfield LLP, assigned a Materiality engagement by their firm partner, Amandeep. This branched learning module uses gamification elements such as narration, context, rewards, challenge, choices and consequences with clever use of video elements, to achieve its learning outcome, a materiality assessment conforming to the CPA's professional standards.
BronzeEndress+Hauser and Constellar Consulting Pvt. Ltd.Six Critical SkillsThis entry, submitted by Endress+Hauser and Constellar Consulting Pvt. Ltd. is called "Six Critical Skills," a gamified business simulation about the six critical skills of selling. Loosely built on the concept of an escape room, this visually-thrilling and instructionally-engaging gaming module provides a platform to tackle real-life tasks in a risk-free environment.
BronzeJohnson & Johnson and AbillitieJohnson & Johnson - Best Use of GamesTo support their HR leaders' development in several core competencies, Johnson & Johnson leveraged Abilitie's Business Challenge as an experiential learning solution. The simulation allows employees to practice driving value in a virtual business complemented with finance lessons, exercises and facilitated discussions.
BronzeJunior Achievement USA and CrossKnowledgeJA Titan Blended ModelJA Titan is a simulation-based program in which high school students compete as business CEOs in the phone industry, experiencing firsthand how an organization evaluates alternatives, make decisions, analyze the outcomes of those decisions, then strategize what to do next. With a focus on financial literacy and insights into the workforce, JA Titan brings business economics to life.
BronzeMetLifeMetHacks 2020 CompetitionThe multi-week MetHacks Competition is designed around four key pillars: innovation, collaboration, experimentation, and transformation in a virtual environment. It is an enterprise-wide competition where employees work together and crowdsource solutions to a real business problem with analytical models, mobile apps, chatbots, prototypes, business strategy proposals and more.
BronzePepsiCo and Third Thought and ImpromptuFlat Team AccelerationThis entry, submitted by PepsiCo and Third Thought is called "Flat Team Acceleration," a live two-part simulation designed to accelerate the speed with which a team of leaders (commencing work as a leaderless team) adopt the norms and values that will drive their effectiveness; that is to be able to jointly manage their effectiveness and value collective over individual needs. Creation of the course was driven by the need for a group of leaders to quickly establish norms as they begin work on a key cross organization issue that requires a fresh, innovative response.
BronzeRegeneron - (Environment, Health & Safety) and ei design Pvt LtdPersonal Protective Equipment GamePersonal Protective Equipment Game enables users to identify the Personal Protective Equipment (PPE) required for certain specific tasks within Regeneron; a pharmaceutical company that is committed to fostering the next generation of innovators in the realm of science. The primary objective of this training is to minimize the risk of workplace injury and protect people from occupational health and safety hazards by teaching them the proper usage of safety gears without confining them to classroom.
BronzeSpecial Olympics and G-CubeHealth Training for AthletesHealth Training for Athletes' aim is to provide Special Olympics athletes with the physical, mental, and emotional well-being to prepare for Special Olympics, from to going for medical appointments, to how to choose the best food for hydration and safety, to handling relationships, to creating exercise maps, managing stress and sleep problems, how to explore the various facets of healthy relationships, and how to advocate for themselves. Due to their athletes' intellectual disabilities, it was essential to use enjoyable and engaging learning material to inspire them to learn about healthy behaviors.
BronzeWater Sanitation and Hygiene Institute and ei design Pvt PtdPlanning Fecal Sludge Management for Your CityIn a country that is on its way to fulfilling its promise to deliver 100% sanitation, lack of knowledge and technical capacity is one of the largest hurdles. Planning Fecal Sludge Management for Your City can help adult learners in absorbing the technical concepts and applying them to create practical sanitation solutions.
 
 

Best Use of Mobile Learning

GoldHCL Technologies Ltd.10@10 - HCL's Microlearning InitiativeHCL designed a learning program 10@10 for employees with 10 minutes targeted information videos on leadership traits, emerging technologies, creativity, collaboration, and interpersonal dynamics to be viewed for 21 days at 10 ‘0 clock. Creating a habit of learning, where content can be accessed from any device.
GoldAmerican College of Cardiology and Infopro LearningCardiovascular Disease & Stroke PreventionACC's NCD Academy Cardiovascular Disease & Stroke Prevention program is a free, mobile-first, and entirely open-access certification program on the prevention and management of CVD. Infopro Learning collaborated with ACC to create six lessons to reinforce and enhance the clinical skills of primary health care providers.
GoldAmerican Society for NutritionNutrition Essentials, a mobile education tool to teach the fundamentals of nutritionDeveloped by the American Society for Nutrition, Nutrition Essentials supports the Society's goal to provide science-based nutrition information to non-traditional audiences. Developed by nutrition professionals and designed by experts in adult learning methods, Nutrition Essentials utilizes interactive elements to reinforce learning, boost engagement, and maximize information retention.
GoldBridgestone Americas and SweetRushConsumer Tire EducationConsumer Tire Education (CTE) is an innovative mobile learning program designed for extended-enterprise sales associates working in retail sales environments. Sales, customer service, tire technology, and product knowledge - all the training needed to elevate associates from 'Newbies' to 'Masters' of tire sales - is provided in a mobile-friendly platform, featuring mobile eLearning courses, performance support and games.
GoldDeloitteRisk & Financial Advisory Artificial Intelligence FLIP CurriculaThis entry, submitted by Deloitte, is called "Risk & Financial Advisory Artificial Intelligence FLIP Curricula," a mobile solution in the FLIP application in response to cancelling the live Professional Excellence training due to COVID-19. The Artificial Intelligence FLIP curricula provides on demand training through 22 FLIP decks, which includes 8 decks offering CPE credits to learners.
GoldEDEKA Juniorengruppe e.V.EDEKA AzubiGuide - Apprenticeship made easy.With the AzubiGuide, trainers receive a planning tool that helps them maintain an overview of the trainees and their individual learning and training levels. For trainees, the AzubiGuide app is the central tool for their apprenticeship.
GoldGM Mexico and Raytheon Professional ServicesSales Manager Certification Journey to Performancecertification was accomplished by moving a traditional, in-person approach to a social, web application designed around experiences. It built off the success of the product launch Journey to Performance by further expanding its approach and strengthening remote coaching, especially in a time where in person training could no longer happen.
GoldLoblaw Companies LimitedDigital Onboarding ProgramLoblaw Companies Limited launched Digital Onboarding Program, a technology-driven onboarding program for its front-line colleagues in grocery stores across the county. With a young workforce who is technology savvy and eager to access learning in the moment of need, this mobile program delivers must-know knowledge through both virtual and in-person delivery
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy is tasked with leading and coordinating the efforts to 'raise the bar' on distribution capability across the MetLife Enterprise. It enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldWalmartAcademy AppWalmart's Academy App provides salesfloor associates with just-in-time training on tactical tasks through the improvement of existing technology. Having knowledge available on their handheld devices in the moment, Walmart associates are empowered with confidence while serving customers a seamless shopping experience.
SilverADPAugmenting the New Hire Onboarding ExperienceAugmenting the New Hire Onboarding Experience leveraged augmented reality to engage new hires with their onboarding training and at-home device setup and added a personal touch with leader welcome messaging. With this solution, remote new hires experienced an engaging, innovative, fun, and modern approach that not only welcomed them to the ADP family but set them up with the technology they needed to do their jobs.
SilverMolton Brown and CrossKnowledgeAre we ready for the future? - The Digital Learning AcademyAre we ready for the future? - The Digital Learning Academy is an app-based learning solution, accessible on any device and available on and offline, and an essential step forward for the cultural shift towards transformational learning at Molton Brown. Successfully empowering individuals to take responsibility for their personal development and supporting key global and business-wide objectives demonstrates the power of a united vision for learning.
SilverSEIU 775 Benefits Group and AXIOM Learning SolutionsMobile Optimized Learning for CaregiversBenefits Group recognized the need to provide training that was engaging, interactive, responsive, and available via any mobile device. "Mobile Optimized Learning for Caregivers' provides 96 training courses covering 6 languages, all now available to caregivers anytime, anywhere with a mobile-ready strategy.
BronzeL'Oreal Travel Retail Americas and Growth EngineeringBest Use of Mobile Learning- L'Oreal travel Retail Americas
BronzeBeyond Insurance and Infopro LearningSales Accelerator™ ProgramThe Sales Accelerator™ program is offered by Beyond Insurance to anyone who needs to master essential sales skills including, but not limited to, value proposition, goal setting, prospect research qualification, and cross-selling in the insurance domain. Infopro Learning created interactive e-learning courses for the immensely popular professional training program
 
 

Best Use of Performance Support

GoldL'Oreal LUXE Australia and Growth EngineeringBest Use of Performance Support: L'Oreal LUXE AustraliaL’Oréal Travel Retail Americas mobile learning program has demonstrably helped to engage their BAs due to ease of access, helping to improve product knowledge and selling skills. This has helped them to forge the kind of knowledge sharing culture that so many organisations desire.
GoldBank of America CorporationEnterprise Operational Excellence HelpAll Operational Excellence practitioners, whether new or existing, need easy access to information which will help them understand and fulfill their responsibilities. The Operational Excellence Resource Portal serves as a gateway to guidance materials supporting the Operational Excellence management system.
GoldBayer AG and BTS Germany GmbHLearning Technology Implementation on iGrowLearning Technology Implementation on iGrow was developed to respond to the implications of a change business strategy that emerged after Bayer has acquired Monsanto. The new Commercial Portal serves as the single source of truth for Commercial Knowledge at Bayer Crop Science and makes relevant Commercial information easy to find, clearly defines and harmonizes the Commercial Excellence approach, drives Capability building and reduces IT complexity, IT maintenance and opportunity cost.
GoldEli Lilly and Company and ConduentLilly Research Labs Uses Workflow Learning to Optimize End-User PerformanceLilly Research Labs Uses Workflow Learning to Optimize End-User Performance uses performance support to provide the right information at the right time–when end-users are interacting with the system in their flow of work. The resulting solution accelerates time to proficiency, reduces reliance on subject matter experts, and adapts to future changes to system and processes.
GoldIDeaSPerformance Support Delivers Stability in Difficult TimesIDeaS_RevOpt was devised in response to the dramatic loss of business, drop in workforce and consolidation of responsibilities in the hospitality sector. Since software engagement is a key indicator for subscription renewal, the IDeaS performance support system positively contributed to retaining customers during the pandemic.
GoldİGA (İstanbul Grand Airport) ARFF Certification ProgramARFF Certification Program is a 186-hour certification program positioned as a strategic and critical tool to develop the basic capabilities and skills of the workforce as part of the Airport Rescue Fire Fighting needs.
GoldMetLife and NIITMetLife Distribution AcademyThe Distribution Academy was tasked with leading and coordinating the efforts to 'raise the bar' on distribution capability across the MetLife Enterprise. It enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities to strengthen MetLife's distribution advantage.
GoldNational Emerging Special Pathogen Education and Training Center (NETEC) and SweetRushNETEC's COVID-19 Front-line Support ToolsNETEC's COVID-19 Front-line Support Tools is an information 'hub' housing 50 complex infographics and a web-based performance support app that uses 400+ crystal clear medical illustrations to output 96 possible combinations of Personal Protective Equipment (PPE) usage based upon the worker's circumstance., NETEC-SweetRush created performance support tools that truly saved lives and provided essential information for these front-line heroes.
GoldPitney Bowes and NIITSelling the Value of Pitney Bowes Global Service"Selling the Value of Pitney Bowes Global Services" is a performance support program for the Pitney Bowes global services organization to help them understand, position, and sell global products and solutions in an evolving and increasingly digitalized landscape. The performance support module has contributed to a significant increase in year-on-year revenue from 2019 to 2020 for a major product line.
GoldPremium Retail Services and LearnUponHow Premium Retail Services built a robust learning program that supports their 10,000+ employees in delivering business results for retailers across the US and Canada"How Premium Retail Services built a robust learning program that supports their 10,000+ employees in delivering business results for retailers across the US and Canada" outlines how Premium Retail Services implemented LearnUpon LMS to support its workforce in delivering great brand experiences across multiple retailers, including Walmart and Logitech, and in driving sales of new products to the market, like Chromebook and Google Connect. The company's use of performance support has helped it maintain its position as a leader in a crowded market by showing consistent results for clients through the services it provides, with its people as the greatest resource and market differentiator.
SilverAmeriprise Financial, IncAmeriprise Whatfix CRMAmeriprise Whatfix for CRM provides learners with embedded performance support that is easy to find, consume and apply in their moment of need. In addition, the solution allow them to quickly communicate changes/new releases, respond to emerging/unanticipated trends or issues, drive reduction in support calls and help reduce errors within the system
SilverLearnnovatorsLearnoQuestLearnoQuest, by Learnnovators, is a semantic search engine that helps employees search for information while at work using natural language. It fetches the most relevant information from the organization's repository of unstructured content.
SilverSeturHR Boot CampHR Boot Camp is designed for Setur Business Unit Managers who want to become leading agents for change and enable their enterprise to succeed in HR Agility. During the bootcamp, attendees examine the different aspects of HR Systems and gain an in-depth understanding of the role and responsibilities of an HR expert/manager, acquire new tools and skills and learn how to effectively lead the corporate transformation and talent retention/acquisition.
BronzeAmeriprise FinancialBest-In-Class: Ameriprise Call Center Performance Support"Best-In-Class: Ameriprise Call Center Performance Support" sought to better understand the Ameriprise Source of Knowledge (ASK) user experience and defines actions taken to drive performance support improvements that led to outstanding call center metrics, leading up to Ameriprise becoming a two-year J.D. Power Best-in-Class Advisor Contact Center. The Ameriprise Source of Knowledge (ASK) is a content management system and knowledge repository for Service Delivery and the primary source for corporate policies, procedures, tools, project updates and general service information.
BronzeAnheuser Busch and AccentureAB and Accenture - People HubPeople Hub is a SharePoint-based centralized platform created for all People-related information. It has simplified information management for the People Team and provided employees with a user-friendly, single source of information, real-time support with a large volume of data that is correct and current. It has also significantly reduced the number of queries for the People Team.
BronzeCardinal HealthCOVID-19: Visiting customers safely"COVID-19: Visiting customers safely" provides Cardinal Health sales professionals who support customers remotely or in person with training and recommendations about how to do so safely and effectively through scenario-based learning supported by resources and tools that can be accessed and used in the sales professional's moment of need.
BronzeCitiCiti High-Impact Practices (CHIPs)"Citi High-Impact Practices (CHIPs)" is a global, enterprise-wide tool containing 15 practices that enable Citi teams to build and sustain habits that drive high performance.
BronzeColgate-Palmolive and XprtisePerformance Support @ Moment of NeedFrom the design and development to upskilling and implementation of a shop floor performance support system the team leveraged the 5 Moments of Need methodology for "Performance Support @ Moment of Need.". The core team led this project from proof of concept to implementation, at 25% of Colgate facilities globally, based on tangible performance results.
BronzeGCR Tires and Service and Judge Learning SolutionsGCR Best Use of Performance SupportGCR's inventory management process needed to be reformed because standard operating procedures were clunky, hard to find and outdated; training was inconsistent and often wrong; and because employees don't do inventory management often, GCR was incurring unnecessary costs and losing revenue. "GCR Best Use of Performance Support" is a blended learning approach with functional training and just-in-time, as-needed performance support videos and job aids to address the situation
BronzeHumana and Infopro LearningAutomated Enrollment Pends Curriculum Design"Automated Enrollment Pends Curriculum Design" is a 14-day program designed for Humana Associates by Infopro Learning. The chosen approach used was vILT sessions, followed by Process demo videos and practice Simulations.
BronzeNH Hotel Group and Infopro LearningNH Hotel Group Hiring Tool Kit"NH Hotel Group Hiring Tool Kit" covers various modules of the hiring process for Hotel Directors and Heads of Departments on the fundamentals of their hiring process. NH Hotel Group realized that since most of its employees are on their feet, it was necessary to make the course easy to access on their smartphones and tablets on the go.
BronzeNordea Bank and Infopro LearningPerformance Support for Fundamental Recruitment and Hiring SkillsThe Fundamental Recruitment and Hiring Skills program, created by Infopro Learning, provides conceptual knowledge and application opportunities for newly hired People leaders of Nordea Bank, in improving their recruiting skills. The program also includes a simulation that gives the leaders ample opportunity to practice their interviewing skills in a risk-free environment without the fear of failure.
BronzeRoyal Dutch Shell and NIITLearning from Incidents - NigeriaThe Learning From Incidents - Nigeria learning intervention illustrates a real-world incident for the purpose of health and safety training.
BronzeZebra Technologies and Help LightningScale Performance Support with Expert Support"Scale Performance Support with Expert Support" combines remote visual assistance software with a heads up video display to provide next-generation video collaboration services that enable a company's experts to work virtually side-by-side with the learner, anywhere in the world. This collaborative remote visual assistance is reaching beyond the limitations of simple video, text and audio calls to bring real time interactive help and solve difficult problems.
 
 

Best Use of Section 508 Requirements for Training Platforms

GoldInclusively and Unboxed Training & TechnologyFostering an Inclusive Disability Culture with Inclusively's Training ProgramThis entry, submitted by Inclusively and Unboxed Training and Technology is called "Fostering an Inclusive Disability Culture with Inclusively's Training Program." It is a training series designed to help organizations evaluate and improve their company's level of disability inclusion. The training includes two courses and pre- and post-assessments - all of which were designed to be fully 508 compliant. In order to teach the concept and importance of disability inclusion, these courses feature a relatable narrator who has a disability, as well as, compatibility with screen reader software, appropriate color contrast levels, and more. By layering in these 508 compliant elements, learners not only hear about what it takes to be inclusive, they also experience it first-hand via their coursework. This helps build a deeper level of understanding and empathy to fuel adoption of the concepts taught in the courses themselves.
GoldPNC and AllenCommAll AccessComprised of two courses- one for employees and one for managers - All Access is designed to affirm the role that employees, managers, and contractors play in creating an inclusive environment, and provide new tools that help create a culture of accessibility for our colleagues and customers. The training focuses on how attracting, developing, promoting, and retaining employees with disabilities builds a culture of inclusion and innovation for all, and one that ultimately improves business outcomes.
 
 

Best Use of Social/Collaborative Learning

GoldGoogle and Plum eLearningThreat Model Colony"Threat Model Colony" digital role-playing game where software engineers learn a cybersecurity practice called "threat modeling" by squaring off against space pirates, robots, and other Mars colony-themed catastrophes. Behind the narrative of a colorful space analogy, players poke holes in their own software while Colony prompts their discussion topics and records their conversation highlights.
GoldMakeShift and The ID Crowd and Lever-Transfer of LearningTransitioning a face-to-face learning program to digital - ReMind: Creativity on PrescriptionWhen MakeShift needed to pivot to digital as a result of the pandemic, they knew that delivering their creativity and self-care program online for people experiencing mental health issues would need to be handled sensitively and thoughtfully. The ID Crowd and Lever - Transfer of Learning were up to the task and created "Transitioning a face-to-face learning program to digital - ReMind: Creativity on Prescription."
GoldMetLife and NIITMetLife Distribution Academy"The Distribution Academy" is tasked with leading and coordinating the efforts to 'raise the bar' on distribution capability across the MetLife Enterprise. It enables core and scalable solutions to be delivered in a timely and cost-efficient manner to address strategic imperatives and business priorities and strengthen MetLife's distribution advantage.
GoldZiraat BankZiraat Bank Employees Sharing Experience and Knowledge With ZiraatliYORUM Platform"Ziraat Bank Employees Sharing Experience and Knowledge With ZiraatliYORUM Platform" launched in order to share the wealth of knowledge and experience of employees with Ziraat Ecosystem. With this platform, employees can write and share articles in every field from banking issues to professional development, from good practice examples in branches to life-related issues such as health and share them with other employees
SilverEvonik and CrossKnowledgeThe GFS Potentials Development Journey"The GFS Potentials Development Journey" was launched to develop talented and committed employees in line with requirements for longer retention The aim was to combine classic HR development modules with modern digital learning content to establish a long-term bond with the company and thus further strengthen internal succession planning.
SilverPitney Bowes and NIIT and BTSBuilding Value at Pitney BowesBuilding Value at Pitney Bowes is a collaborative learning program that helps participants solve business challenges and make informed business decisions by working on interactive activities as a group for a fictional company that mirrors the actual transformation that Pitney Bowes as a company is experiencing. The program has helped participants develop a strong understanding of corporate direction and their role in supporting company direction.
BronzeASELSANLearning Together Platform"Learning Together" is a strategic learning, social, collaborative and video-based learning program. Most of the videos and contents were voluntarily designed, developed and presented by employees and top management.
BronzeAstraZeneca and SpongeDriving a Speak Up culture in AstraZeneca, using Workplace"Driving a Speak Up culture in AstraZeneca, using Workplace" is a social learning campaign modelling a Speak Up culture in its entirety, from empowering people in everyday situations, to tackling sexual harassment and bullying. The social channel Workplace by Facebook enabled the campaign, with high uptake, global participation and a striking increase in confidence to Speak Up at work.
BronzeAvon and FuseHow Avon accelerated sales with engaged learningAvon partnered with Fuse to enable its +5m beauty entrepreneurs to access social and collaborative learning 'in the flow of life' with "How Avon accelerated sales with engaged learning." Six months in, beauty reps who engaged in learning at either a medium (3-4 times a month) or high (5+ times a month) frequency, were found to be outperforming those who did not by as much as 300% in aggregate sales.
BronzeGaranti Bank A.Ş. Bir Gidene Soralım (Let’s Ask a Participant) “Let’s Ask a Participant”* was initiated to support learning culture, enhance knowledge-sharing abilities, and ensure collaborative work to create value. This event gives employees the opportunity to turn to digital platforms to share with co-workers the information they gained during the year from local and global prominent names through conferences and summits.
BronzeMetLifeDigital Community Driven Learning"Digital Community Driven Learning" is an internal, online and interpersonal community that combines social and technical tools to create an innovative learning culture across MetLife's diverse regions and lines of business. It was imperative to create a platform where associates can share knowledge and educate one another, innovate and experiment, share accomplishments and collaborate with peers
BronzeThe FIEP System and CrossKnowledgeCollaborative learning for Education professionals"Collaborative learning for Education professionals'" goal is to foster the collective construction of knowledge through innovative learning solutions and through the support of professional and personal development. For this project to be launched, the internal team had to join forces to deliver a consistent, participatory action in record time, since, from the first recess, there were only three weeks left to prepare and implement the project.
BronzeVodafone and KineoFollowing merger with TPG Telecom how Vodafone Learning will utilise LMS to create a learning community"Following merger with TPG Telecom how Vodafone Learning will utilize LMS to create a learning community" is a highly curated consumable rich user experience LMS platform created for learners, to encourage an individualized learning pathway and inclusive learning community. Users experience what's new, give shout outs, sign up for live sessions and rate their top courses, socially and collaboratively.
BronzeWNS Global Services Private LimitedBest use of Social/Collaborative LearningGlint is an AI led learning and knowledge platform that offers immersive learning. It also facilitates an environment of knowledge sharing and peer to peer learning to foster collaboration.
 
 

Best Use of Video for Learning

GoldBulletproofThe Economic Impact of Home Building in 2021"The Economic Impact of Home Building in 2021" was created to help address the objections that Home Builder Associations can face regarding their work in community developments. To combat the incorrect assumptions, Bulletproof created an educational - and fun - video for members to learn counterarguments based on the full economic picture.
GoldCognizantPharmacovigilance (PV) Micro Learning StudioThe PV Micro Learning Studio (PV MLS) counts on the creation of micro videos to simplify the learning and understanding of complex and conceptual pharmacovigilance (PV) topics. The customized focused videos, which are less than four minutes, not only explain the concepts through lucid visually appealing animations, but also accommodate quick knowledge checks within the same duration and help associates working in the PV domain to learn as per their convenience, i.e., anytime, anywhere and from any device of their preference, helping in faster information assimilation
GoldEquinix and Infopro LearningProduct Portfolio OverviewThe Product Portfolio Overview is a whiteboard-style animation video that is part of Equinix' onboarding program, created in collaboration with Infopro Learning focused on acquainting the new hires with the Equinix' products and services. Equinix believes that each employee is the company's ambassador and should be able to communicate the company's offerings and their corresponding benefits to customers.
GoldFendi and Video Interact (a division of Transition Associates) and eLearning BrothersHow Fendi's Safety and Security course by Video Interact delivered 400% ROI using Lectora and CenarioVR"How Fendi's Safety and Security course by Video Interact delivered 400% ROI using Lectora and CenarioVR" is a mobile, interactive, and immersive video series that helped Fendi reduce stock loss and theft by 55% by having sales associates identify risks within linear, interactive, and immersive 360-degree videos delivered to their retail employees' smartphones. The visual impact of immersive 360-degree videos sharpened sales associates' situational awareness, which resulted in a 400% ROI from training for Fendi.
GoldFirestone and Infopro LearningFirestone Building ProductsFirestone Building Products created 4 learning videos in collaboration with Infopro Learning. The videos are of not more than 3 minutes each, for its sales representatives and licensed contractors, with each video focused on one product.
GoldNetwork Rail and NIITPassenger Service Professional Video SeriesThe Passenger Service Professional video series is a set of short videos, under two minutes each, designed to spark productive classroom conversations among Network Rail station personnel regarding accessibility challenges that passengers with various disabilities face on train platforms. The videos feature authentic personal testimony from real passengers with disabilities, using a blend of talking head and animated presentation styles to dramatize actual travel experiences from their lives. Interviews were recorded 100% remotely to protect interview subjects from the risk of COVID-19 infection.
SilverMLPCARE'Small Details Big Impressions' - Patient Care Service Video Learning ProgramThis entry, submitted by MLPCARE is called "Small Details Big Impressions". It is a modular, 18-part, video-based eLearning series about Patient Care Service right/wrong behavior and communication standards. The biggest employee group (Patient Care Services) were planned to be touched, in terms of Service Quality and Patient/Guest Satisfaction, the project is based on videos. Fun and exaggerated phrases were added to make them much more memorable. As people tend to loose their attention and consume shorter videos, our videos duration was planned not to be longer than 4-5 minutes each. The end result is a SCORM-compliant eLearning series with creative scenarios, semi-interactive video, and modularized for competency at any level for Patient Care Service.
SilverAvayaAvaya_Best_Use_of_Video_2021_Learning_Development_Awards_Avaya Spaces"Using Avaya Spaces" is a self-paced 1 hour and 15 minutes video for customers to have a fully self-service and personalized end-user training aligned to monthly releases as a part of R&D's AGILE process. The project was driven due to a need to train employees and customer quickly and efficient to learn the tool and troubleshoot the app.
SilverBridgestone Americas, Inc. and Infopro LearningLearning Video SeriesThe Bridgestone Learning Series is a collection of learning videos that were created by Infopro Learning to educate employees about newly launched products and processes across Bridgestone communities, such as the dealers, consumers, fleet owners, drivers, and employees in their call centers.
SilverCenters for Medicare and Medicaid Services (CMS)Navigating Complex Systems and Processes"Navigating Complex Systems and Processes" showcases one of six videos that were created as part of a training and technical assistance program for the Centers for Medicare and Medicaid Services (CMS) Marketplace Assisters (MATS) working at Help Centers in 39 states in support of the federal eligibility and enrollment platform at HealthCare.gov. These individuals are responsible for assisting the public when enrolling in a health care plan, as well as Navigator grantees and certified application counselors.
SilverColgate-Palmolive and SAI Global"Speak Up: The Right Choice" - Learning Burst"Speak Up: The Right Choice" - Learning Burst was part of the company's quarterly Ethical Leadership "Learning Bursts" series, in which thought provoking, quick hitting videos and accompanying messages are distributed about topical Ethics & Compliance subjects (e.g., Business Pressure, Acting with Integrity, Conflicts of Interest, Speaking Up, etc.).
SilverColgate-PalmoliveField Operations Learning Experience"Field Operations Learning Experience" is for the Field Operations Learning Experience which consisted of three short videos created to provide a quick overview of how field sales employees and external vendors representing Colgate-Palmolive should interact with competitors to remain compliant with the law. The target audience was a mixed group of internal associates, management, and external business partners.
SilverDC InstituteEndodontic Solutions Online Program"Endodontic Solutions Online Program" provides dentists with an opportunity to learn each step of the endodontic treatment on their computer or mobile device. Comprehensive approach to measuring the effectiveness of this learning solution allowed to track the skill level of dentists, their confidence as well as business impact on the performance of dental practice.
SilverDelta Electronics, IncDelta Electronics_Best Use of Video for Learning_ A Helping Hand of Cultivating Digital Talent & Delivering Transition Vision"A Helping Hand of Cultivating Digital Talent and Delivering Company” provides a series of video learning courses to fulfill the needs of communicating transition vision, cultivating automation and digital talent, and realizing corporate social responsibility. Employees are also invited to create video learning material with the purpose of sharing knowledge.
SilverFresenius Medical Care KGaA and Infopro LearningLearn2Grow - Performance Management ProgramInfopro Learning blended custom learning program prepares leaders, managers and employees for performance management and review discussions. 'Learn2Grow - Performance Management Program' is customized to the manager and employee roles for Fresenius and contains 9 learning journeys under each role, several hours of learning spread across 50 plus assets and 6 different modalities including animated and live action videos, conceptual and scenario based WBTs, business simulation, toolkits, job aids, webinars, virtual sessions with instructors and virtual mentored sessions.
SilverHERE Technologies and kPoint Technologies Private Limited (kPoint)How video made just-in-time, just-enough self-learning a reality!In "How video made just-in-time, just-enough self-learning a reality!" the central L&D team adopted the kPoint video platform across the organization for video-driven learning in the flow of work. Since the global roll out of - January 2020, viewership grew by 65% month-on-month since the roll out with 85% of employees as active users, including 1100+ creators producing 94 videos per month on average.
SilverIQVIA and NIITAdvance Plan"Advance Plan" is a video-based learning intervention designed to guide sales teams at IQVIA across the sales process from needs, leads, and opportunities to successful sales closure.
SilverIQVIA and NIITAccount Planning"Account Planning" is a video-based learning intervention designed to help sales staff at IQVIA with stakeholder mapping, account planning, and customer research processes designed to develop sales opportunities and engage customers.
SilverM Financial GroupM Financial - The Aperture ProgramThe Aperture Program, created by Infopro Learning, was devised as a marketing-cum-learning initiative to establish the M Financial Group as a leading voice in the insurance domain in the US.
SilverNordea Bank and Infopro LearningInternal Rating Based (IRB) TrainingInfopro Learning created the IRB eLearning program to build awareness for employees on how the IRB approach is connected to the credit risk process. This ensured that Nordea Bank was compliant with the IRB-related legislation of the European Central Bank (ECB).
SilverTata Business Excellence Group and Harbinger Interactive Learning Private LimitedTalking Head Videos for Data Maturity Assessment TrainingTalking Head Videos for Data Maturity Assessment Training, is a video-based training program built to improve the understanding of data management principles for data-driven decision making. The program also aims to evangelize and develop competencies in data-driven excellence through the process of assessments, improvements, and best practice sharing.
SilverZiraat BankA to Z Credit Information Video SeriesA to Z Credit Information Video Series is a video series that supports our employees' and ecosystem's financial literacy competencies. All videos and contents voluntarily were designed, developed and presented by employees and top management.
BronzeWalmart and AptaraBest use of videoThis entry is submitted by Walmart and Aptara for a series of learning videos on Anti-Corruption to cater to varied audiences as well as varied learning needs across the organization. The video trainings engaged the audience and made them more willing to engage in conversation and participate actively.
BronzeZiraat BankZiraat Bank Enhances Customer Experience With Learning VideosCustomer Training Videos is a video series that supports employees' and ecosystem's financial literacy competencies. All videos and contents were voluntarily designed, developed and presented by employees and top management.
BronzeAnheuser Busch and AccentureAB and Accenture - IGNITE: Category Growth StrategyThe IGNITE: Category Growth Strategy training program explains the IGNITE principles through seven web-based trainings (WBTs). The content is covered through 24 videos that break down the vast and complex strategy into discrete information nuggets.
BronzeBoehringer Ingelheim and Cognizant Technology SolutionsUsing compelling videos to engage and influence learners"Using compelling videos to engage and influence learners" enabled continuous learning opportunities for the employees by upgrading their skills and helping the organization to broadcast relevant industry updates. These short videos, with clearly defined objectives, appealing graphics, visuals, interactivities, and narration, became highly engaging learning assets
BronzeIgloo SoftwareBuilding Blocks of an Igloo (software training video program)Building Blocks of an Igloo training video and how that video kickstarted and shaped a major component of Igloo's customer training and enablement strategy over the last 3 years, teaching foundational concepts and principles on the Igloo platform, digital transformation methodologies, implementation framework, etc. and training customers on how to perform a wide variety of tasks, workflows, configuration, build and administration. The Igloo training team observed a significant demand and quantifiable impact from its training video program.
BronzeISS A/S and Upside Learning Solutions Pvt. LtdISS's Top 10 Finance Control Areas Delivers Effective Training through Custom Learning"ISS's Top 10 Finance Control Areas Delivers Effective Training through Custom Learning" was created to strengthen its financial control environment across the globe to eliminate weaknesses and errors. To achieve this goal, ISS wants all team members with financial responsibilities to be aware of the top 10 Finance control areas and the overall system of controls.
BronzeNorthwestern Mutual and Upper DiamondCulture of Respect eLearningThe Culture of Respect eLearning program is comprised of thought-provoking, real-world scenarios with debrief questions that prompt learners to examine the impact exclusionary comments and actions have on people, as well as how they personally can be a part of the solution by stepping in and speaking up in the moment and reporting incidents.
BronzeRed HatRed Hat Training video classroomRed Hat Training video classroom's self-paced video courses offer searchable transcripts that are translated into 10 languages, hands-on cloud-based lab environments to practice in, downloadable eBooks with course content, course progress tracking, bookmarks, certificates of completion, and other features to ensure students are provided with a dynamic, effective learning experience. Since launching in 2015, video classroom has quickly become one of the most popular training modalities offered to customers and accounts for a large part of Red Hat Training's revenue.
 
 

Best Use of Virtual Worlds for Learning

GoldAccenture Solutions Private LimitedAccenture Capability Development - 3TEC3TEC (TRAINING - EVALUATION - CONTENT) is an initiative designed to enable the Accenture Mortgage Academy to have a seamless transformation of virtual training environment during the pandemic.
GoldAccenture Solutions Private LimitedAccenture Capability Development - Learning2Belonging (L2B)Learning to Belonging was created to give new Accenture Operations employees a sense of belonging to the team and the organization in today's virtual world by personalization through targeted and virtual interactive onboarding experiences.
GoldMerck Pharmaceuticals and Duke CE and AdvantexeVirtual Business LeadershipVirtual Business Leadership focuses on a new business simulation that created a learning environment of interaction and immersion where learners play the role of organizational leaders, making operational decisions and addressing business situations that are relevant to key functions within the organization. The simulation process includes time for reflection, inquiry and experiential learning.
GoldSwiss Post and MPS Europa AGVirtual Parcel JourneySwiss Post's Virtual Parcel Journey is a virtual tour which includes various 360-degree videos and interactive elements and user gets to experience the whole process a parcel goes through, starting with an online order on a shoe store website and ending with the parcel delivery at the customer's chosen location. The user has the possibility to navigate through the main steps of the parcel journey by himself and to select various interactive elements within the 360-degree locations to learn more about each step of the logistical process.
GoldVanderbilt University School of Nursing and eLearning BrothersHow Vanderbilt University's School of Nursing Affordably Scaled Up Its Ultrasound Training with CenarioVR by eLearning Brothers"How Vanderbilt University's School of Nursing Affordably Scaled Up Its Ultrasound Training with CenarioVR by eLearning Brothers" is an immersive learning course to affordably support rapidly growing Nurse Practitioner enrollment in need of ultrasound certification, a skill in high demand. By developing an immersive virtual reality simulation that teaches students how to effectively use ultrasound equipment, Vanderbilt University is eliminating wasted training time, potential damage to the equipment and the need to purchase five additional ultrasound machines valued at $425,000 ($85,000+ each) and hire additional staff to support its growing enrollment.
SilverBasin Electric Power Cooperative and Vector SolutionsHigh Voltage Switching Simulator: Using Virtual Reality to Train Employees and Mitigate RiskThis entry, Fire and Life Safety Operator Training highlights an innovative solution that employees can use to train for the dangerous task of high-voltage switching. The training is a WebGL SCORM course that can be tracked and delivered via a Learning Management System, allowing learners to take the training in a controlled and safe environment anywhere, any time.
SilverNational Fire Protection AssociationFire and Life Safety Operator Training"Fire and Life Safety Operator Training" is a modular, five-part eLearning series about the role of a fire and life safety operator, and how to identify fire and life safety systems and hazards within a building. The end result is a SCORM-compliant eLearning series with a virtual world adaptable to different building occupancy types, life-like virtual assistants, the opportunity to practice identifying and rectifying fire and life safety hazards, and the ability to earn a digital badge.


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