As organizations face unprecedented change and volatility, they are recognizing the importance of being able to reskill and upskill their workforce to meet new demands. However, most remain challenged by just how to accomplish that. Brandon Hall Group Research finds that only about half of companies believe they are prepared to develop the skills they will need in the future. Business is moving too fast, and the workforce is too busy, distracted and now geographically disparate for traditional training models to be completely effective. 

Companies need to transform their approach to reskilling and upskilling to be more flexible, adaptable, and focused on the learners. Today’s learners are not getting access to the knowledge and information they need when and where they need it. They feel little to no connection with the learning they are given. This lack of alignment, connection, and context is causing the biggest challenges and results in outcomes not being met. Learning ends up feeling disjointed and separate from the job, keeping people from being actively engaged in their development.

If organizations want to put their workforce in a position to win, they need to help them learn more and at a faster pace. Because everyone has their own learning needs, learning needs to be personalized at the scale the organization needs and expects. These experiences drive learner engagement, knowledge retention, behavior change and ultimately, performance improvements that have a measurable impact on the business.

The goal of a strong upskilling and reskilling program is to create a more resilient and agile workforce that can continue to be successful in an environment of new and changing roles. Brandon Hall Group’s Talent Management Maturity study found that 90% of companies believe a lack of talent mobility is a significant risk to the business, meaning they cannot reallocate talent resources to the areas where the business needs them most.

Brandon Hall Group Smartchoice Preferred Provider AllenComm is committed to building these kinds of upskilling and reskilling programs with their clients. Their approach is to work with each client to focus on their unique needs and build from there. AllenComm uses its vast experience, innovative approach and domain expertise in upskilling and reskilling program development to:

  • Use performance mapping to identify the skills the organization needs for future growth
  • Build employee skills, capability, and confidence through impactful, scalable learning experiences
  • Launch tailored learning journeys to close the critical skill gaps, gain measurable results and meet business objectives

Upskilling and reskilling require design thinking to gain a deep understanding of learners’ habits and behaviors, as well as a thorough needs analysis to identify the skills employees have, the skills they need and how to close any gaps. AllenComm is a partner that embraces and embodies this approach.

David Wentworth, Principal Analyst, Brandon Hall Group

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. For over 28 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers. To learn more, visit For information on Brandon Hall Group’s research and how we can assist your organization, please visit

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David Wentworth

David Wentworth has been a senior research analyst in the human capital field since 2005 and joined the Brandon Hall Group in 2013. He has authored reports and articles on various human capital subjects with an emphasis on workforce technology. He has contributed to several reports published by ASTD, including authoring Mobile Learning: Learning in the Palm of Your Hand, The Rise of Social Media: Enhancing Collaboration and Productivity Across Generations, and Instructional Systems Design Today and in the Future. His work has also appeared in Compensation & Benefits Review and T+D Magazine.