West Monroe, a national business and technology consulting firm, has received a 2021 Brandon Hall Group Human Capital Excellence Award for their work in Diversity, Equity & Inclusion. West Monroe’s Unconscious Bias Training Program, Exploring Bias: From Insight to Action, received bronze in the category of Best Learning Program for Unconscious Bias Awareness.

West Monroe’s Exploring Bias: From Insight to Action was created in collaboration with FranklinCovey and a cross-functional team of advocates at the firm, and encourages participants to identify bias, combat biases through cultivating connections, and take courageous action to initiate change. The Exploring Bias workshop, which has become a staple in the firmwide Core Curriculum for West Monroe throughout 2020 and 2021, is continuing to result in a mindset shift for participants across all organizational levels and has become deep-rooted within the culture of the firm.

“At West Monroe, we are passionately committed to investing in diversity and cultivating a space for everyone to bring their whole selves to work. Especially as we continue to grow, fostering an inclusive environment becomes more challenging, but even more important,” said Susan Stelter, West Monroe’s chief people officer. “Part of this is ensuring our people have effective tools and resources to educate themselves on workplace equity. I am incredibly proud that our Unconscious Bias training has been recognized as a leading program, which is a testament to our partnership with FranklinCovey by building a program reflecting the needs and values of West Monroe and our people.”

Brandon Hall Group operates the largest and longest running awards program in Human Capital Management. Coupling the research studies with the best practice from the awards, Brandon Hall Group has helped more than 10,000 clients globally and more than 28 years of delivering world-class research and advisory. The 2021 Brandon Hall Group HCM Excellence Awards are given for work in Learning and Development, Talent Management, Leadership Development, Talent Acquisition, Human Resources.

Entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based upon these criteria: fit the need, design of the program, functionality, innovation and overall measurable benefits. Excellence Award winners are scheduled to be honored at Brandon Hall Group’s HCM Excellence Conference, Feb. 1-3, 2022, at the Hilton West Palm Beach, Florida.

A complete list of the winners can be found here.

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.