The word audit typically evokes negative connotations. A tax audit or a compliance audit is rarely anticipated with delight. However, the start of a new year often puts people and businesses in the mood for a fresh start. The problem is, one cannot start fresh if they are still lugging around all the baggage from the previous years. 

L&D teams must put serious effort into auditing the entire function. Many organizations gave up on this practice, saying they have tried but to no avail. But a solid audit can help assess L&D’s alignment with the business, training’s ability to meet objectives, and  the L&D team’s efficiency in designing and delivering training.

The problem is that most audit attempts are simply too broad to derive actionable insights. By taking a more focused approach, real change can happen. Rather than a cumbersome chore, this can become a liberating event, positioning the team to grow and evolve in the years to come. The areas of focus should include:

  • The L&D strategy
  • Internal L&D processes
  • The learning technology stack
  • Budget
  • Learning offerings (content, tools, modalities, etc.)

Brandon Hall Group Smartchoice Preferred Provider EI Design proved to be an indispensable partner to the wide variety of organizations they have guided through this process. A dispassionate eye looking through things with your team can be the critical difference in  uncovering hidden waste, obstacles, and opportunities, as well as areas where things are working as they should.

EI Design combines its years of experience and close partnerships with its customers to build unique, successful audit processes. No two are alike, but they typically include some combination of the following audit techniques:

  • Interviews
  • Surveys
  • Focus groups
  • Visual observations
  • Internal documentation and reports

The most important work EI Design does, though, is help companies turn their audit results into action. All the data, reports, and recommendations in the world mean nothing if changes aren’t effectively implemented to showcase results. EI Design prides itself in helping companies take those critical first steps that lead to further growth, improve business impact, and achieve stronger ROI for L&D.

To learn more about EI Design’s systematic approach to an L&D audit, please take a look at their eBook: How to Conduct an Audit of Your Training and Development Initiatives.

David Wentworth, Principal Analyst, Brandon Hall Group

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. For over 28 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers. To learn more, visit For information on Brandon Hall Group’s research and how we can assist your organization, please visit

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David Wentworth

David Wentworth has been a senior research analyst in the human capital field since 2005 and joined the Brandon Hall Group in 2013. He has authored reports and articles on various human capital subjects with an emphasis on workforce technology. He has contributed to several reports published by ASTD, including authoring Mobile Learning: Learning in the Palm of Your Hand, The Rise of Social Media: Enhancing Collaboration and Productivity Across Generations, and Instructional Systems Design Today and in the Future. His work has also appeared in Compensation & Benefits Review and T+D Magazine.