Driving Agility in Learning with Human-Centered Design

Brandon Hall Group Smartchoice Preferred Provider DelphianLogic are strong believers that the kind of input provided by a human-centered approach allows them to leverage more design thinking and agile approaches to creating learning programs. Starting in the design phase, they take in everything they know about the stakeholders to help shape the program. This brings them much closer to solving the challenges on the first try, leaving subsequent iterations to improve more granular elements. By not taking this approach, companies are setting themselves up for learning programs that miss the mark and take much longer to revise and improve.