Brandon Hall Group to Launch Study on Learning and the Extended Enterprise

Brandon Hall Group’s Building the Next Generation Learning Technology Ecosystem study found that 60% of companies deliver training to at least some external audiences. This can include training for customers, sales partners, franchisees, and more. This upcoming study explores the benefits extended enterprise learning can bring, and just how companies are delivering learning to these audiences.

Everyone Can Play – Gamification in Extended Enterprise Learning

Brandon Hall Group Platinum Preferred Provider Docebo has made extended enterprise learning a core focus for its solutions, helping its customers engage external learning audiences of all kinds. They have been leveraging their extensive gamification elements including producing badges that learners can share on LinkedIn. Adding gamification to learning provides new opportunities to collect data on learner engagement, retention, and specific outcomes. Tracking and reporting on extended enterprise learning has always been difficult, but the Docebo gamification elements feed this data into the system for better insights. Docebo also recognizes that, while fun at its core, gamification is not without its challenges, especially for the extended enterprise. They have comprehensive tools to manage various privacy and visibility concerns that may arise within different audiences.

Find a Technology Partner for the Long Haul

In the Learning Technology space, vendor relationships can sometimes be measured in months rather than years. In an environment where about 40% of companies are actively looking to replace a current provider, longevity is hard to come by. But that’s to be expected with the transactional nature of many of these relationships. Clients always want the newest, latest thing and many providers struggle to provide the most basic customer support. That’s why our collective Brandon Hall Group jaws dropped when Smartchoice Preferred Provider Latitude CG introduced us to their client of 20 years, the American Board of Emergency Medicine (ABEM). In the world of technology partnerships, 20 years may as well be 1,000.

Inside Out – Training the Extended Enterprise

Begin your new year by joining me for a webinar with Patrick Devlin of Meridian Knowledge Solutions as we explore the extended enterprise and how technology makes it easier to reach more learning audiences. We strongly encourage any HR/Learning professionals to invite others from their organization who may be in marketing, operations, sales, or any other function that needs to communicate and train the extended enterprise.

How Far Does Your Learning Extend?

Welcome to the world of extended enterprise learning, where the learning function must deliver high-quality content to distributors, resellers, franchisees and customers. This space is becoming much more relevant as companies seek to extend the kind of experiences they created internally to critical groups outside the organization’s four walls.