Bring Customers On Board at Speed with the Right Customer Education Strategy

Brandon Hall Group Smartchoice® Silver Preferred Provider Eurekos understands how critical the customer onboarding process is. They have helped their clients move away from ineffective content management or project management tools that are not designed to provide the kind of user experiences customers should be receiving. Instead, the Eurekos platform links to whatever channels the customers use and delivers world-class training.

For Eurekos, Users Drive the User Experience

Creating a great learning experience for external audiences is critical and challenging. Internal learners are already aware of the company’s culture, esthetic and brand. Professional training academies and companies that train groups such as customers, resellers and partners must do much more to engage their audiences. This is especially true in environments where the training is paid for.