How Customer Training Boosts Satisfaction

Brandon Hall Group Platinum Preferred Provider Docebo has a wealth of experience helping their clients leverage the platform’s extended enterprise capabilities to deliver engaging, impactful customer training. Not every LMS is designed with the extended enterprise in mind, but Docebo can make the process more streamlined, efficient and effective.

Better Customer Relationships Through Learning

As organizations continue to find new ways of working with uncertainties driven by the COVID-19 pandemic, customer satisfaction remains their number-one business priority, cited by 93% of companies in Brandon Hall Group’s HCM Outlook 2021 Study as important or critical. It ranks higher than revenue generation, return-to-work strategies and managing ongoing change. Clearly, companies are willing to explore any strategy that might help them enhance their relationships with their customers.