Building the Next-Generation Learning Technology Ecosystem

he learning process. Brandon Hall Group and ELB Learning are partnering on a webinar that explores what it takes to build and sustain a next-generation learning technology ecosystem. It will feature leaders from some of ELB’s technology solutions discussing strategies and considerations when it comes to learning technology selection, implementation, and integration. 

When Shopping for an LMS, Look for a Partner

To learn more about finding a technology partner, take a look at the L&D teams that spend a lot of time supporting their customers and keeping them happy. And many are even active in their own company’s customer experience when they provide customer training. Brandon Hall Group Preferred Provider LearnUpon understands that when it comes to technology, the L&D team gets to be the customer and should be treated as such. They provide complete end-to-end support throughout their client partnerships, complete with dedicated onboarding specialists, customer success managers and customer support teams. For a deeper dive at what goes into successfully choosing the right technology partner, watch our on-demand webinar.

Everyone Can Play – Gamification in Extended Enterprise Learning

Brandon Hall Group Platinum Preferred Provider Docebo has made extended enterprise learning a core focus for its solutions, helping its customers engage external learning audiences of all kinds. They have been leveraging their extensive gamification elements including producing badges that learners can share on LinkedIn. Adding gamification to learning provides new opportunities to collect data on learner engagement, retention, and specific outcomes. Tracking and reporting on extended enterprise learning has always been difficult, but the Docebo gamification elements feed this data into the system for better insights. Docebo also recognizes that, while fun at its core, gamification is not without its challenges, especially for the extended enterprise. They have comprehensive tools to manage various privacy and visibility concerns that may arise within different audiences.

Solving Challenges with Personalized Learning

As companies look to an uncertain future filled with shifting remote/on-site workforce dynamics, increased attrition and a volatile world economy, many feel as if they are unprepared to face it, at least from a skills perspective. Only half of companies in Brandon Hall Group’s 2021 State of Learning Practices Study believe their approach to learning positions them well to meet that future. This means that the other half must figure out their learning strategy quickly, since the future of work is already here.

How Great Customer Training Drives Business Results

L&D teams need to leverage their expertise in creating engaging, impactful programs for employees and creating them for customers. Internal learners are essentially a captive audience, even if learning is not mandatory. In the customer experience, engagement and satisfaction are even more critical, as the learners have paid for the privilege of learning in one way or another.

Building the Business Case for Next-Generation Learning Technology

If organizations want to demonstrate the impact learning is having on the business, they will need to strongly align their learning approaches — and the programs they produce — with business outcomes. Otherwise, learning will continue to operate in a vacuum. Understanding the needs of the business and incorporating those with the needs of learners will help supercharge learning to drive organizational performance.