Contributed to by Nuance Communication

Nuance Communication, Inc. wins Silver Award.

BURLINGTON, Mass., – December 6, 2013 – Nuance Communications, Inc., a leading provider of speech and imaging solutions, today announced it won a coveted Brandon Hall Group Silver Award for Excellence. This award was won in the Best in Extended Enterprise Learning Program category for Nuance’s work with SeerTech solutions.

The entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group Sr. Analysts and Executive Leadership based upon the following criteria: fit the need, design of the program, functionality, innovation, and overall measurable benefits.

SeerTech and the Nuance Customer and Partner Education team, partnered in 2011 to create Nuance University, a customer facing Learning Management System (LMS). This LMS allows Nuance training teams across all divisions to manage their training through one system. And it allows Nuance customers to get the right training at the right time. To date over 20,000 people have been enrolled in a variety of classroom, online and self-paced training offerings!

“Creating and managing the customer facing Nuance University LMS was and is a true team effort. We couldn’t have gotten to where we are today without the work of Nuance’s IT department, all of the various Nuance professional services teams, and of course our partner SeerTech. We are very happy to have been awarded Brandon Hall’s Silver Award for Excellence”. Arthur Harrington, Sr. Manager, Nuance Customer and Partner Education.

About Brandon Hall Group

Having worked with more than 10,000 clients globally and after 20 years of delivering world-class solutions, Brandon Hall Group is the preeminent research and analyst organization focused on developing research-driven solutions to drive organizational performance for emerging and large organizations. Brandon Hall Group has an extensive repository of thought leadership, research, data and expertise in Learning and Development, Talent Management, Sales Effectiveness, Marketing Impact, and Executive Management. (

About SeerTech

Seertech Solutions is the company behind iLearning PLUS, the industry leading LMS platform used by some of the largest companies in the world. By focusing exclusively on iLearning we have been able to offer a feature set geared to the training needs of most businesses. The company started life in March 2003 when Paul Hardwick and Scott Mahoney delivered hosted and support services to ANZ Online Learning Services, a startup founded by ANZ Bank. The company used Oracle’s iLearning platform and, over time, the Seertech team added the enhancements and configuration options that formed the basis of the iLearning PLUS product today. Over the years Seertech has met the needs of many Oracle iLearning customers, offering hosted (software as a service) options and enhancing the core platform with the iLearning PLUS extension.

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.