A typical LMS can take months, if not a year or more, to implement and can cost hundreds of thousands of dollars. Getting it right is critical; getting it wrong can be a problem for both you and your business. To help you do it right, we’ve just launched the first of four reports on the best practices of implementing an LMS.

Written by Gary Woodill, Ed.D., director of Research and Analysis at Brandon Hall Research; David Fell, vice president of Business Development at Operitel Corporation; and Christopher Woodill, enterprise architect at Novantis Corporation, Planning and Evaluating Business Needs for an Enterprise Learning Management System covers the critical first phase in the process of implementing an enterprise LMS:

  • Developing a business case
  • Considering alternatives to an LMS
  • Developing a “project charter”
  • Developing an implementation strategy and project management plan
  • Developing the communications and marketing plan for the project
  • Identifying all stakeholders for an enterprise LMS
  • Developing “use cases” for each business unit and group of stakeholders

Getting this first stage in an LMS implementation project right provides a firm foundation for success in all the later stages. Find out more.

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.