Since the pandemic gripped the world and essentially ended in-person classroom training, organizations struggled to replace ILT with formats and modalities that are just as effective. Many different tools have been tried; some quite effective, others not so much. The one thing we at Brandon Hall Group hear consistently, though, is that companies are trying to establish and sustain the feeling of connectedness from when everyone was in the same building.

Now, more than two years out from the pandemic’s start, organizations have seen many, if not most, of their workforce return to the office. However, the remaining remote workers now represent a solid constituency of the workforce and are not the outliers they may have once were.

In an environment where the idea of where people work – not to mention when – is now fluid, technology has had to do a lot of the heavy lifting for keeping everyone engaged and connected. When L&D teams begin to develop programs, they now have to consider whether their audience is on-site, working from home or alternates between the two. It can have a big influence on the tools and modalities a designer may want to use.

At the same time, every other part of the business is also thinking about staying connected to this new hybrid workforce. That means employees are bombarded with applications, communication tools, collaboration platforms, virtual meetings and more. Learning must figure out how to fit in while not becoming a distraction.

Brandon Hall Group teamed up with Smartchoice Preferred Provider Class Technologies to present a webinar that looks at ways to keep the human connection in what has become a somewhat isolated and remote work world. In situations where people can’t gather together in person for learning, it is critical to think about how technology can be used to approximate that connectivity. The webinar will explore what worked and what hasn’t during the pandemic and its impact on the learning culture. 

David Wentworth, Principal Learning Analyst, Brandon Hall Group

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. For over 28 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers. To learn more, visit For information on Brandon Hall Group’s research and how we can assist your organization, please visit

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David Wentworth

David Wentworth has been a senior research analyst in the human capital field since 2005 and joined the Brandon Hall Group in 2013. He has authored reports and articles on various human capital subjects with an emphasis on workforce technology. He has contributed to several reports published by ASTD, including authoring Mobile Learning: Learning in the Palm of Your Hand, The Rise of Social Media: Enhancing Collaboration and Productivity Across Generations, and Instructional Systems Design Today and in the Future. His work has also appeared in Compensation & Benefits Review and T+D Magazine.