Before the pandemic, organizations already struggled with managing a mix of in-person and virtual learning programs but there was never much impetus to move away from a very event-driven, in-person approach. For perspective, Brandon Hall Group’s 2019 Learner Experience Study found that 97% of companies leveraged in-person, instructor-led training to at least some degree, with more than two-thirds using it “very often” or “always.” Aside from eLearning modules, no other modality even came close.

The past two years have seen that paradigm turned on its head. Suddenly, there was no ILT and companies scrambled to replace it with a variety of digital and virtual alternatives. As the dust settles, things will not go back to the way they were. Even as people continue to return to the workplace, the contingent of remote workers will be large enough that companies must adjust their strategies and processes to meet their needs.

For learning, that means creating programs that can engage learners, whether they are on-site or remote, or alternate between the two. This means a lot of moving parts, multiple solutions and potential administrative headaches. According to Brandon Hall Group’s Learning for the Hybrid Workforce Survey, the top challenges to delivering engaging learning in this environment include:

  • Not enough time
  • Inadequate technology
  • Budget constraints
  • Not enough headcount

Clearly, organizations will need better technology to see them through. Besides being cited as a challenge on its own, easy-to-use technology that provides opportunities for automation can address the other challenges as well. Learning is asked to do more with less than ever before and it won’t get done without the right strategy, approach and technology to make it all work.

We will be hosting a webinar on April 26 that digs into just what that kind of orchestration looks like. It will reveal research, findings and insights into learning in a world of hybrid work and highlight examples of companies that are doing it right. 

David Wentworth, Principal Learning Analyst, Brandon Hall Group

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. For over 28 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers. To learn more, visit For information on Brandon Hall Group’s research and how we can assist your organization, please visit

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David Wentworth

David Wentworth has been a senior research analyst in the human capital field since 2005 and joined the Brandon Hall Group in 2013. He has authored reports and articles on various human capital subjects with an emphasis on workforce technology. He has contributed to several reports published by ASTD, including authoring Mobile Learning: Learning in the Palm of Your Hand, The Rise of Social Media: Enhancing Collaboration and Productivity Across Generations, and Instructional Systems Design Today and in the Future. His work has also appeared in Compensation & Benefits Review and T+D Magazine.