HCMx Radio: Quality of Hire is the Most Important Metric

Brandon Hall Group’s recent research reported that quality of hire is the most important talent acquisition metric for 92% of organizations. However, companies still struggle with finding talent and, most importantly, the right talent.

iCIMS received a Brandon Hall Group Excellence Award in Best Advance in Employee Referral Technology because of how it helps clients effectively navigate through this journey to finding the right talent. In our latest episode of HCMx Radio, iCIMS Chief Marketing Officer Susan Vitale offers viewpoints on finding, nurturing, hiring, and retaining high-quality talent.

hcmx logoThe industry is drastically changing and the methods and approaches used by hiring organizations and recruitment professionals is far more sophisticated and advanced than ever before. There is so much effort that goes into sourcing for talent and building a talent pool of candidates. In the past, a lot of this work went to waste because there wasn’t an efficient way or system to nurture the candidates if they were not the right fit for the specific job at that particular time.

Now, with the advancement of technology and the multiple channels that are leveraged during the recruitment process — such as social, mobile, video screening, employee referral systems, candidate management systems (CMS), and onboarding, among others –  talent acquisition is more flexible, dynamic, and strategic.

I’m hearing more often that the process of talent acquisition is similar to sales and marketing, because of the nature and effort to source and retain a candidate or client. There is an art and science to both. Relying on your instinct is important, but not enough. How many times have you hired someone based on their skills and experience and your initial interactions, only to be disappointed? This happens too often. It’s because the organization doesn’t have an effective employee value proposition in place, and doesn’t utilize tools that make it more likely that the candidates fit the organization’s values, culture and expectations.

When companies have an effective strategy in place that is enabled by advanced technology, they are in a favorable position to acquire the highest quality of talent. Combining your process with the right tools and systems allows you not to just be a passenger in this journey, but to be the pilot.

Join us as Susan Vitale provides her perspective on how to successfully find, nurture, hire and retain top talent. You can download the show anytime at the HCMx Radio site.

Rachel Cooke, Chief Operating Officer, Brandon Hall Group
@RachelCCooke

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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