Rewards and recognition programs continue to surface to help improve employee engagement and retention.  However, there is still much controversy around the best approach when collecting employee feedback, what tools to use, and how to ensure that organizations are rewarding the right behaviors. Our latest research on HCM Trends 2016 shows that almost 80% of companies reported spending some level of attention to this area.

hcmx logoThat study also showed that organizations are attaching great importance to reporting and analytics. HR analytics, in particular, has become a hot topic for many organizations, but implementing an analytics program can be challenging. With any talent program such as rewards and recognition for it to be successful and effective you must clearly define your critical business and talent objectives and then measure to determine the impact.

In our recent episode of HCMx Radio, we explore the effective use of employee recognition programs and the critical steps in designing and implementing an analytics program. Our expert panel  — Phil Stewart, CEO, Engage2Excel; Dr. Jack Wiley, Engage2Excel; and Brian Kelly, President & CEO, Vestrics – addresses the following questions and more:

  • Is the annual engagement survey a thing of the past?
  • Performance-based recognition has been a trend to ensure that organizations are rewarding the right behaviors. Should organizations still consider service-based recognition? If so, what should organizations consider when implementing a recognition solution?

You can download the show anytime at the HCMx Radio site.

Rachel Cooke, Chief Operating Officer, Brandon Hall Group

Recorded January 6, 2016

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.