Host: Rachel Cooke, COO, Brandon Hall Group and David Wentworth, Principal Learning Analyst, Brandon Hall Group

Guest: Kelly Palmer, Chief Learning Officer, Degreedshutterstock_174561506

The only thing for certain in business today is that change is happening faster and far greater than ever before.  To stay ahead you must be adaptable, forward thinking, innovative and prepared for change at any point in time. In this episode, we meet with Kelly Palmer the Chief Learning Office of Degreed, to discuss the future of learning.   We talked about her experiences at some of her previous positions and how she is organizing her learning function in her most recent role at Degreed to empower them to be successful and ready for the future of learning.

Topics we covered included:

  • The Overwhelmed learner – Learning as a whole is going through a significant shift – people are learning everywhere and all the time. How do we deal with this as learning professionals?
  • Do engaged employees equal greater performance, if so, how do you cultivate this type of environment? How does technology play a role?
  • Experiential learning is becoming more evident that it plays a prominent role in engagement and impactful results, what elements in learning lead to a great experience?
  • We need effective leaders to drive a learning culture, ability to create transformational strategies, prioritize and executive on key initiatives, and lead people to success – what are the traits that make a great learning leader?

Kelly recently joined the executive team at Degreed as Chief Learning Officer where the mission is to help people embrace lifelong learning and discover and track personalized career development and all learning wherever it happens. Kelly was formerly the Chief Learning Officer of LinkedIn where she was helping employees transform the trajectory of their careers through learning and development, driving the employee experience strategy, as well as leading Inclusion & Diversity for the company.  Before LinkedIn, Kelly was VP of Learning at Yahoo! Kelly has held executive positions in learning, M&A, and product development at Sun Microsystems. She has been featured in Big Think, Forbes, and Chief Learning Officer magazines, and has spoken at industry conferences around the globe. She also sits on the board of the Taproot Foundation whose mission is to lead, mobilize, and engage professionals in pro bono service that drive social change.

To listen to our interview, you can download the podcast anytime at the HCMx Radio site.

                           –Rachel Cooke, Chief Operating Officer, Brandon Hall Group



Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.