By David Wentworth

There is no denying that people access information differently than they did just a few short years ago. Organizational learning has been slow to adapt, but the shift has begun, expanding ways they deliver learning and focusing on making it part of the everyday workflow.

I recently co-presented a webinar with Tim Duranleau of Litmos that looked at how companies try to make learning more immediate and continuous. Here are some highlights:

Companies want their employees to connect with learning on a frequent basis (weekly or daily), so they need tools and technologies that allow them to do that. Classes and courses cannot be everyday occurrences and are too unwieldy to address specific learning moments.

When learners were asked what they wanted from learning technology, the number one response was access to information. Learners simply want what they need when they need it. Video is often the answer and the number one way learners say they experience learning.

Learners are challenged on all sides by a lack of time, a lack of focus and a lack of retention. Traditional classroom and eLearning do nothing to help this. They actually contribute to the problem. Continuous learning experiences are designed specifically to overcome these challenges.

An effective learning environment must address the needs of the organization and the needs of the learner. It must manage traditional learning, data, compliance etc. as well as provide immediate access to relevant, impactful information. To do that, there needs to be a few elements present:


As learning experiences become more diverse and continuous, there needs to be a system in place to keep track of it while measuring results along the way.

Artificial Intelligence

Software can take in continuous streams of data and use algorithms to recognize patterns and make recommendations. This provides the ability to deliver personalized learning experiences, curate contents and predict learning paths.

Content Management

An effective learning solution must manage a vast array of content for authors, subject matter experts and learners to quickly find what they need.

Coaching and Mentoring

An environment that connects people to each other as coaches and mentors maintains the immediacy and continuity of learning

Be sure to download the recording of the webinar, as well as the follow-up ebook for more details and information.


David Wentworth, Principal Learning Analyst, Brandon Hall Group