For decades, instructor-led classroom training has been the most commonly used method to deliver learning in the corporate environment. In 2019, just before the pandemic, 95% of companies in Brandon Hall Group’s Learning & Development Benchmarking Study leveraged ILT to some degree. Even as companies have been exploring more informal and experiential learning, the majority of instruction still took place in the classroom. Then the pandemic took the classroom out of the equation almost overnight, forcing organizations to devise alternatives for a remote workforce. 

Without a doubt, there will be more remote workers than there were before the pandemic, despite the gradual shift back to the workplace. This presents L&D teams with a hybrid learning audience that has unique synchronicity, communication, and collaboration challenges. Some employees will be remote, some will be on-site, and some will be both. Remote workers may not keep the same hours as on-site workers, either.

In the course of our research, we not only run surveys, but also explore case studies and interview organizations of all sizes and industries. One clear takeaway from the pandemic is that those organizations that were already leveraging a wider variety of learning experiences — beyond just classes and courses — were in a far better position to adapt to post-pandemic life.

This means a greater embrace of informal and experiential learning opportunities, where learning becomes more closely integrated with how — and where — people are doing their jobs. The switch to remote work introduced a wave of digital and virtual tools for all aspects of employee life. Learning has to balance the utilization of various instructional modalities without overwhelming employees.

As an extension of our research into developing and delivering learning for a hybrid workforce, Brandon Hall Group is partnering with one of our Smartchoice Preferred Providers, Meridian Knowledge Solutions, to host a webinar that looks at strategies and tools for meeting the needs of learners in this new environment. Join us to gain insights and tactics for moving forward. 

David Wentworth, Principal Analyst, Brandon Hall Group

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. For over 28 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.” Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers. To learn more, visit For information on Brandon Hall Group’s research and how we can assist your organization, please visit

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David Wentworth

David Wentworth has been a senior research analyst in the human capital field since 2005 and joined the Brandon Hall Group in 2013. He has authored reports and articles on various human capital subjects with an emphasis on workforce technology. He has contributed to several reports published by ASTD, including authoring Mobile Learning: Learning in the Palm of Your Hand, The Rise of Social Media: Enhancing Collaboration and Productivity Across Generations, and Instructional Systems Design Today and in the Future. His work has also appeared in Compensation & Benefits Review and T+D Magazine.