Many organizations can quickly determine whether a specific HR initiative is efficient or effective. However, when it is a longer-term goal or a strategic objective that involves different processes over a long period, most organizations struggle to evaluate the effectiveness of their HR plans based on their overall business strategy. Most of this struggle is due to an over-reliance on short-term metrics and an inability to overcome common challenges.
In Talent Management, annual performance reviews are considered archaic and on their way out. In Learning & Development, hardly anyone still relies solely on in-person, instructor-led classrooms. However, in core HR, there aren’t many processes most organizations can point to as outdatedor ineffective, although research shows that there are some HR processes that, for one reason or another, are no longer effective.
Brandon Hall Group, the leading independent HCM Research and Analyst Firm has opened entries for its 29th annual Excellence in Technology Awards. Often referred to as the Academy Awards of Human Capital Management, this is the original awards program focusing on corporate learning, talent and HR best practices.
Creating a Stronger Link Between HR Outcomes and Business Outcomes
What Works Best for Business: Centralized or Decentralized HR?
More than half of all organizations have HR services that do not connect to fundamental business issues. Even more disturbing is that according to Brandon Hall Group’s research, less than 15% can draw a straight line from their HR service to overall business goals.
In the wake of the social justice movement and COVID-19, diversity, equity and inclusion (DE&I) has never been more important, both as a business driver and a way for organizations to connect with their increasingly diverse workforces.
During a recent product briefing with isolved, they shared some thoughts on how they saw the post-COVID workplace and what it would mean for HR professionals. Although the briefing focused on enhancements to their products (which members can read here), it was this set of customer challenges that I wanted to expand on, as I think it might be useful. The list of challenges is below in bold and I’ll add my thoughts on each of these, as well, with relevant research.
Giving new employees the data, tools and access they need so they can make their own decisions is part of a self-service philosophy that has long been promoted by HR professionals and given additional weight from the events of 2020.
At this critical moment, organizations need to take a hard look at their workforce training strategy and the technology they use to put it into action. The void left by the cessation of in-person training led to a rush of digital solutions that may not have been completely thought through. To be successful, companies should use this time of disruption to create their ideal learning environment.