To learn more about finding a technology partner, take a look at the L&D teams that spend a lot of time supporting their customers and keeping them happy. And many are even active in their own company’s customer experience when they provide customer training. Brandon Hall Group Preferred Provider LearnUpon understands that when it comes to technology, the L&D team gets to be the customer and should be treated as such. They provide complete end-to-end support throughout their client partnerships, complete with dedicated onboarding specialists, customer success managers and customer support teams. For a deeper dive at what goes into successfully choosing the right technology partner, watch our on-demand webinar.
HireRoad may have a new name, but its commitment to success remains the same. HireRoad understands that successful outcomes come through offering a variety of methods for hiring, onboarding, and learning, that address a new hire’s unique needs and desires.
As companies look to an uncertain future filled with shifting remote/on-site workforce dynamics, increased attrition and a volatile world economy, many feel as if they are unprepared to face it, at least from a skills perspective. Only half of companies in Brandon Hall Group’s 2021 State of Learning Practices Study believe their approach to learning positions them well to meet that future. This means that the other half must figure out their learning strategy quickly, since the future of work is already here.
L&D teams need to leverage their expertise in creating engaging, impactful programs for employees and creating them for customers. Internal learners are essentially a captive audience, even if learning is not mandatory. In the customer experience, engagement and satisfaction are even more critical, as the learners have paid for the privilege of learning in one way or another.
Brandon Hall Group, the leading independent HCM research and analyst firm, is launching a study on May 17 to understand how employers are adapting their strategies for developing high-potential talent.
ELB Learning’s breadth and depth of offerings helps make sure they can deliver on each of these and more, creating the right fit within any organization’s learning environment.
If organizations want to demonstrate the impact learning is having on the business, they will need to strongly align their learning approaches — and the programs they produce — with business outcomes. Otherwise, learning will continue to operate in a vacuum. Understanding the needs of the business and incorporating those with the needs of learners will help supercharge learning to drive organizational performance.
Strong behavioral skills empower employees to adapt to change in all areas of work. Behavioral skills, by their nature, are suited to a more individualized learning approach. But many organizations — and especially larger enterprise organizations — still tilt toward a one-size-fits-all approach instead of learning tailored to individual needs.
The Executive Interview with Accenture Chief Learning Officer Rajiv Chandran is from Brandon Hall Group’s Excellence at Work Podcast Executive Series hosted by Chief Operating Officer and Principal HCM Analyst, Rachel Cooke.
Brandon Hall Group, the leading independent HCM research and analyst firm, is launching a study to benchmark how organizations are changing their strategy, investment, technology use and measurement of leadership development.