How Great Customer Training Drives Business Results

L&D teams need to leverage their expertise in creating engaging, impactful programs for employees and creating them for customers. Internal learners are essentially a captive audience, even if learning is not mandatory. In the customer experience, engagement and satisfaction are even more critical, as the learners have paid for the privilege of learning in one way or another.

Building the Business Case for Next-Generation Learning Technology

If organizations want to demonstrate the impact learning is having on the business, they will need to strongly align their learning approaches — and the programs they produce — with business outcomes. Otherwise, learning will continue to operate in a vacuum. Understanding the needs of the business and incorporating those with the needs of learners will help supercharge learning to drive organizational performance.

Developing Content for a Hybrid Learning Audience

randon Hall Group Platinum Preferred Provider Docebo long ago recognized the need for organizations to have access to more digital, on-demand content and have solutions that enable companies to build and buy what they need. First, the Docebo content marketplace provides access to a comprehensive library of content focused on skills companies need to succeed. This content is great for a hybrid environment as it includes a spectrum of material from complete, in-depth programs to microlearning, providing flexibility to meet the needs of any kind of learning audience.

Technical Skills Are No Longer Enough: Why Business Leaders Are Prioritizing Behavioral Capabilities

Strong behavioral skills empower employees to adapt to change in all areas of work. Behavioral skills, by their nature, are suited to a more individualized learning approach. But many organizations — and especially larger enterprise organizations — still tilt toward a one-size-fits-all approach instead of learning tailored to individual needs.

The Great Onboarding: How Social and Collaborative Learning can Create Rapid Alignment

Just as the modern workforce is now required to be adaptable and agile, organizations must be equally adaptable and agile. Adaptability and agility should be reinforced by giving employees the tools to make connections across the workforce with access to the resources they need as they need them. The ability for new employees to feel like they are part of something greater requires access to social and collaborative team-based learning technology and that is what the Great Onboarding is all about.

What Is One Way You Can Stop Employees from Leaving? Help Employees with Their Stress Levels

There are many stories about The Great Resignation, but very few about its causes and what can be done to prevent it. Brandon Hall Group recently asked businesses if their employees feel their work stress is manageable and only 3% of organizations strongly agreed.

Skillsoft Acquires Codecademy and Creates a Global Powerhouse in Technical Skills Development

The demand for leading-edge technical skills will not slow down. Global disruptions have increased the need for a wider array of available technical skills and competencies. Organizations need to choose the right partner to ensure they maintain the proper level of technical proficiency in their workforce. The Skillsoft and Codecademy combination is a compelling choice for a partner.