In our recent episode featuring Eric Klisz, HR Business Leader from MasterCard, Eric discussed examples of how they transformed their learning to offer a greater experience through Blended Learning.  MasterCard received a Brandon Hall Group Excellence Awards in Blended Learning, and during our interview, Eric revealed key considerations around design, engagement, and results. shutterstock_174539279

For employees to be effective in their jobs it is essential that learning be embedded in their daily activities. According to Brandon Hall Group’s study 70/20/10 Study, reported that 61% of employees required access to learning resources weekly or more often.   88% reported they were able to improve team performance by having access to collaborative tools allowing them to connect frequently.  In Brandon Hall Group’s 2015 State of Training showed that Traditional forms of training are still prevailing and effective such as ILT, however peer-to-peer learning and on-the-job exercises are used about half as often and are just as effective.  Additional evidence indicates that a blended learning approach is more agile, flexible and aligns more effectively with the shifting learning priorities and needs of the business.

Listen to our episode to learn more about Eric Klisz’s views on the learning industry and his experience as it relates to social learning, building effective teams while providing examples of their effective Blended Learning Programs.

You can download the show anytime at the HCMx Radio site.

                        –Rachel Cooke, Chief Operating Officer, Brandon Hall Group



Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.