Learners have been significantly impacted by the growing complexities organizations face. Before the pandemic, developing and delivering learning to a highly dynamic and mobile workforce was already a daunting task. Now, for most organizations, an unpredictable employee work environment and an uncertain go-forward business strategy further complicate the ability to develop and deliver learning where and when it is most needed. 

Organizations expend significant time and resources trying to determine the best way to help their employees continue to learn, upskill and reskill. Despite this investment, it is very challenging for organizations to identify the best approach. Personalizing learning is the key to helping employees during this tumultuous time. The more accessible and relevant content is for the employee, the greater probability the learning will be impactful. If learning can be highly contextualized and delivered in the flow of work, employees have the best chance to take advantage of the learning and put it to use.

A critical element in developing and delivering personalized learning is having an expert understanding of the learner and their environment. As learning professionals, we must take time to understand the unique characteristics of each learner and their learning environment. This is not a quick or easy process but without this knowledge, an organization could spend all their time and resources developing and delivering learning with limited or no impact on the learner.

The question boils down to this: how well do you know your learners? Learning professionals should know the answer to this question. There are many factors to consider, so we must be diligent in our quest to uncover the data and insights to create personalized learning. Then, we must devise a strategy to develop and deliver a personalized learning experience for all employees.


We are undertaking a study to identify the factors that impact developing personalized learning by probing into the characteristics of learners and their environments. Stay tuned for a review of the findings of this study and the insights generated from it!

 About Brandon Hall Group Inc. 

Brandon Hall Group is the only professional development company that offers data, research, insights and certification to Learning and Talent executives and organizations. The best minds in Human Capital Management (HCM) choose Brandon Hall Group to help them create future-proof employee development plans for the new era. 

For over 27 years, we have empowered, recognized and certified excellence in organizations around the world influencing the development of over 10,000,000 employees and executives. Our HCM Excellence Awards was the first to recognize organizations for learning and talent and is the gold standard, known as the “Academy Awards of Human Capital Management.”

Our cloud-based platform delivers evidence-based insights in the areas of Learning and Development, Talent Management, Leadership Development, Diversity and Inclusion, Talent Acquisition and HR/Workforce Management for corporate organizations and HCM solution providers.

To learn more, visit https://www.brandonhall.com

For information on Brandon Hall Group’s research and how we can assist your organization, please visit www.brandonhall.com

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We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 27 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.

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Michael Rochelle

Chief Strategy Officer Michael Rochelle Michael is responsible for consulting, strategic services and advisory support for our members. Michael brings 25 years experience in commercial and operational strategy and execution including key roles in sales, marketing, business development, strategy, program management and operations in Fortune 500 and venture-backed start-up organizations. Michael has served in a variety of senior and executive team roles including Strategy and Program Management Officer and Vice President Business Development and Corporate Services (HR and IT) at Nabi Biopharmaceuticals, Chief Business Officer at Quonova LLC, Vice President, Marketing and Business Development at International Clinical Laboratories and Director of Corporate Business Development at SmithKline Beecham. Michael also held field sales, sales management, market planning and corporate business development roles for Genzyme and RedPath. In addition to his corporate experience, Michael also held management consulting roles. At Employee Information Services, Michael was Vice President and a member of the executive team responsible for leading the management consulting division, client services and business operations. Before his tenure at Employee Information Services, Michael was a principal and senior consultant at RSA, an industry leading employee services management consulting firm. Michael received his B.A. from Assumption College and MBA from Bryant University.