Brandon Hall Group research shows that only 39% of organizations report their HR metrics are aligned with business results, highlighting a persistent gap between HR activity and measurable business impact. As expectations for HR continue to rise, many organizations still rely on disconnected systems, fragmented people data, and manual processes that limit visibility, efficiency, and strategic decision-making.

Brandon Hall Group research identifies four stages of rewards and recognition progression, from Reactive/Ad Hoc (approximately 9% of organizations) to Optimized (appx 26% of organizations), showing that recognition maturity is closely tied to integration, governance, and measurable business impact. While 91% of organizations have moved beyond reactive operations, only 26% have fully optimized their approach, where rewards and recognition consistently create business value.

Join Rachel Cooke, COO at Brandon Hall Group™, and Lisa Calicchio, Human Resources at WCG, to explore how intentional connection strategies transform remote workforce culture and drive employee engagement at scale.

Healthcare organizations are confronting a structural shift in how work is designed, delivered, and supported. Persistent clinician burnout, accelerating technological change, regulatory pressure, and ongoing workforce shortages are reshaping the operating realities of healthcare systems