• 一月 10, 2018
HCMx Radio 73: The Autobots are Here – Using Automation to Streamline L&D

Guest:

Barbara Farley, 高级总监, Global Competency Center, Conduent Learning Services

Hosts:

雷切尔·库克, 首席运营官, 布兰登·霍尔集团

大卫·温特沃斯, 首席分析师学习, 布兰登·霍尔集团

在这一集HCMx电台, we interview Barbara Farley, 高级总监, Global Competency Center, Conduent Learning Services to continue a discussion from a 研讨会 we co-delivered on Robots and Automation in HR.

Machine learning is a fascinating subject that is not considered so futuristic anymore. We see many forms of robotic process automation in use in and out of the workplace. We may not have a robot assistant doing our laundry at home and transcribing our notes in the office – but it’s coming.

We cover in our discussion:

  • What is the future of Robotic Process Automation (RPA)?
  • How we interact with RPA now in our everyday life.
  • What does automation look like for human capital management purposes?
  • What are some options for creating an automated solution?

Barbara shared the following considerations for RPA:

  • RPA is not typically a good solution for low-volume tasks – the cost wouldn’t be worth it.
  • Look for processes that are pretty standardized, 例如, high volume and low touch that include consistent rules and order.
  • Inconsistent rules don’t work well.

“Your strategy for RPA will help you streamline your process for better process standardization, 革新, and simplicity! Does the process need so many variations? Most of the time, if the answer is no, then get rid of it,” Barbara said. “The biggest fear people have is that we’re replacing people. It is just the opposite; we are improving and elevating people up.”

To listen to the interview, you can download or stream the podcast anytime at the HCMx电台网站.

-雷切尔·库克, 首席运营官, 布兰登·霍尔集团

RachelCCooke

Rachel Cooke

首席运营官 Rachel Cooke Rachel is responsible for business operations including overseeing client services, 研究活动和项目管理. 在加入布兰登·霍尔集团, 雷切尔是AC增长的首席运营官联合创始人. 瑞秋有超过 15 多年的销售经验, 市场营销, 业务发展, 与销售绩效管理. 此前AC增长, 她担任过多个高级管理职务,是对领导团队Be​​rsin & 联营, 在电子学习,现在业界领先的人力资源和人才研究公司的先驱分析公司. 在她的高级总监的角色, 雷切尔制定的战略,并导致解决方案提供商垂直的商业运行, 并成长垂直成公司最大的细分市场. 在她担任销售总监的角色, 瑞秋开发和率领的高级客户经理,专注于收购全球战略帐户. 雷切尔是全权负责制定重要的业务关系,与超过90的公司包括行业图标, 例如: 阿迪达斯, 惠普, 丰田, 神谕, 星巴克, 安富利, 波音公司, Kaiser Permanente的, 西夫韦公司, 富国银行, 普华永道, 高乐氏和Affiliated计算机服务. 雷切尔开始在银行业她的职业生涯, 媒体和酒店业. 这些行业, 瑞秋举行的几个关键高级管理和执行销售职位. 蕾切尔收到社会科学跨学科研究的学士学位从佛罗里达大西洋大学的荣誉. 瑞秋继续她的研究生教育由美国管理协会在完成了一系列的高管教育课程.

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