• Noviembre 8, 2017
HCMx Radio 71: Compliance in the Digital Age

Guests: Tom Bronikowski, Vicepresidente, Conduent Learning Services, Mark Felts, Senior Director Knowledge Solutions Healthcare Provider, Pharmaceutical & Life Sciences at Conduent Learning Services

Hosts: Rachel Cooke, Director de Operaciones, Brandon Hall Grupo, David Wentworth, Analista Principal de Aprendizaje, Brandon Hall Grupo

En este episodio de HCMx Radio, we interview Tom Bronikowski, Vice President and Mark Felts, Senior Director Knowledge Solutions Healthcare Provider, Pharmaceutical & Life Sciences at Conduent Learning Services to continue a discussion from a previous webinar compliance training in the digital age. Many questions were brought up during the webinar that we wanted to further address on this podcast. Compliance may at times get a bad rep or not be as exciting as other types of development opportunities, however when you a face death and are brought back to life, which is precisely what Mark experienced at the hospital in 2013. Compliance training should be a #1 prioridad, and not a dreaded humdrum check the box task. Sin embargo, with innovation and modern technology, compliance training is becoming more creative, engaging and effective.

 

The questions we covered included:

  • What new regulations and business concerns are driving compliance in the Financial Market?With regards to compliance requirements by outside agencies- What areas of business are most impacted and what is being done?
  • Do you see consolidation in compliance or does it continue to function in independent silos?
  • We hear a lot in learning about the modernization of content. Do organizations view that has something that is even possible with compliance learning?
  • With all the different delivery modalities we see in the compliance training space what tends to be the most effective in healthcare and why?
  • What kind of learning change is occurring in Compliance training approaches within Professional Services Firms?
  • What are some of the issues or consequences in Healthcare when so many organizations seem not to be thoroughly prepared for audits?
  • What are some of the ways L&D departments are trying to modernize compliance content in healthcare?
  • How is BI and Data Analytics being used in compliance training?

To listen to the interview, you can download or stream the podcast anytime at the HCMx Radio sitio.

-Rachel Cooke, Director de Operaciones, Brandon Hall Grupo

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Rachel Cooke

Director de Operaciones Rachel Cooke Rachel is responsible for business operations including overseeing client services, eventos de investigación y gestión de proyectos. Antes de unirse a Brandon Hall Grupo, Rachel era el director de operaciones de Co-fundador de Crecimiento AC. Rachel tiene sobre 15 años de experiencia en ventas, mercadeo, desarrollo de negocios, y la gestión del rendimiento de ventas. Antes de Crecimiento AC, ocupó varios cargos de alta gerencia y estaba en el equipo de liderazgo de Bersin & Asociados, una firma de análisis pionero en el e-learning y ahora líder de la industria de recursos humanos y el talento Research Company. En su papel de Director Senior, Rachel desarrolló la estrategia y dirigió la ejecución comercial del proveedor de soluciones verticales, y creció a la vertical en el mayor segmento de mercado de la compañía. En su papel como Director de Ventas, Rachel desarrolló y dirigió un equipo de ejecutivos de cuentas de alto nivel centrado en la adquisición de las cuentas estratégicas globales. Rachel era el único responsable por el desarrollo de relaciones comerciales clave con más de noventa empresas como iconos de la industria, tal como: Adidas, Hewlett-Packard, Toyota, Oráculo, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox y Affiliated Computer Services. Rachel comenzó su carrera en la banca, industrias de los medios y de la hospitalidad. En estas industrias, Rachel ocupó varios puestos de ventas de alta dirección y ejecutivos clave. Rachel recibió una licenciatura en ciencias y estudios interdisciplinarios sociales con honores de la Universidad Atlántica de Florida. Rachel continuó su formación de postgrado, completando una serie de cursos de educación de gestión ejecutiva de la Asociación Americana de Gestión.

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