I just spent two incredible days at Brandon Hall Group’s Women in Leadership Summit. If you weren’t there, you missed a terrific opportunity to truly understand the importance of inclusion and diversity in the workplace.
There were many powerful insights and vivid examples of global organizations embracing the importance of women leaders to drive business success, including Bank of America, Accenture, EY, McKinsey & Company, MetLife, GSK, Verizon, Hewlett Packard Enterprise, Dow Jones and many more.
There are far too many takeaways to share in this short blog post but I want to highlight one powerful theme that emerged: No matter what else you do to promote inclusion and diversity at your organization, you must encourage your employees to share their stories.
Nothing brings out the power of inclusion – and the destructiveness of exclusion – than stories. Everyone has stories to share about people who reached out to help you, encouraged you to believe in yourself, hit you when you were down or belittled you without knowing they were doing so. Positive or negative, uplifting or depressing, stories touch our humanity and teach valuable lessons in ways that “programs” and “initiatives” can’t do.
Inclusion and Diversity (I&D) is about connecting. Stories empower those connections. Almost every presenter and almost all the attendees I had the pleasure of meeting said that shared experiences are critical to building inclusion and diversity. “As long as we can keep everyone talking, we can make progress,” one woman declared at an evening reception.
But these types of stories – or conversations about issues related to inclusion — don’t just happen spontaneously around the proverbial water cooler. Employers that are serious about I&D must work to build trust and encourage an exchange of ideas and perspectives at all levels of their organizations.
Whether it’s employee resource groups, affinity groups, councils or task forces – attendees leveraged a variety of these assemblages – it’s important to create opportunities to share experiences. That means there will be difficult, painful and awkward conversations because the issues around I&D are sensitive and personal. But they are absolutely necessary to build awareness and strengthen the resolve to improve the workplace experience for everyone.
Brandon Hall Group is committed to inclusion and diversity through our research and the A Way Forward initiative. In just the last few months, we released insightful research on women in leadership and women in technology leadership and will soon publish more reports with actionable recommendations for leveraging I&D to drive business results. Click here if you would like to discuss this further.
Please join our Women in Leadership Network and gain access to publications, executive interviews, podcasts, custom and targeted webinars, curated current events, articles and more.
Click here for a free download of the KnowledgeGraphic, How To Make Inclusion a Competitive Advantage
Claude Werder is Brandon Hall Group’s Vice President and Principal HCM Analyst. He focuses on Leadership Development and Talent Management. Brandon Hall Group is a leading research and analyst firm with Practices in Learning & Development, Talent Management, Leadership Development, Talent Acquisition and Workforce Management/Core HR.
We are a human capital management research and advisory firm with more than 10,000 clients globally. For over 25 years, we have been delivering research-based solutions that empower excellence in organizations around the world. Our vision is to inspire a better workplace experience. Becoming a Brandon Hall Group member means our team joins your team. Membership provides a host of resources and services and – most importantly — a seasoned team of thought leaders and client support professionals dedicated to your success.