Toshiba Interactive Training Module Secures Prestigious Human Capital Management Honor  

LAKE FOREST, Calif. (October 17, 2018) Toshiba America Business Solutions today announces it has won the Brandon Hall Group Bronze award for excellence in corporate learning and development.  The Lake Forest, Calif. tech innovator secured the recognition for the development of its Interactive Training Manual (ITM) supporting Toshiba’s award-winning e-STUDIO7506C series of multifunction printers (MFPs).

The web-based learning program is tailored to help Toshiba clients master the use of their e-STUDIO7506C series systems through interactive, step-by-step training modules on more than 100 product features.

“Excellence Award winners personify innovation that drives business results. Our winners embrace the future and embrace change and the challenges that go with it,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program. “It is amazing in reviewing these entries how organizations – both large and small – work across functions to make human capital management a valuable asset that enables business success.”

“The development of our interactive training module is a paradigm changer for Toshiba clients and employees,” stated Toshiba America Business Solutions Chief Marketing Executive Bill Melo.  “Our ITM is helping customers fully optimize their Toshiba print fleet while simultaneously equipping our salesforce with a dynamic training asset.”

The ITM – available in English and Spanish – additionally serves as a training tool for Toshiba’s salesforce across the United States, Mexico, and Central and South America by enhancing employee product knowledge while enabling operational efficiency.  Interactive training manuals for Toshiba’s recently-introduced e-STUDIO2510AC, e-STUDIO5015AC and e-STUDIO5018A series of multifunction printers are also available.

The award entries were evaluated by a panel of veteran, independent senior industry experts, Brandon Hall Group analysts and executives based upon the following criteria: fit the need, design of the program, functionality, innovation, and overall measurable benefits.

About Brandon Hall Group
Brandon Hall Group is a HCM research and advisory services firm that provides insights around key performance areas, including Learning and Development, Talent Management, Leadership Development, Talent Acquisition, and HR/Workforce Management.

With more than 10,000 clients globally and 20 years of delivering world-class research and advisory services, Brandon Hall Group is focused on developing research that drives performance in emerging and large organizations, and provides strategic insights for executives and practitioners responsible for growth and business results.

Our mission: Empower excellence in organizations around the world through our research and tools each and every day.

At the core of our offerings is a Membership Program that combines research, benchmarking and unlimited access to data and analysts. The Membership Program offers insights and best practices to enable executives and practitioners to make the right decisions about people, processes, and systems, coalesced with analyst advisory services which aim to put the research into action in a way that is practical and efficient. (www.brandonhall.com)

 About Toshiba America Business Solutions, Inc.

Toshiba America Business Solutions (TABS) provides multifunction printers, managed document services and digital signage for businesses of all sizes throughout the United States, Mexico, and Central and South America.  The company’s award-winning e-STUDIO copiers and printers provide quality performance with the security businesses require.

Complementing its hardware offering is a full suite of document workflow, capture and security services including Encompass, the company’s industry-acclaimed Managed Print Services program. Encompass enables clients to print less and optimize workflow while improving energy efficiency.

TABS’ Ellumina digital signage offering includes all of the hardware, software and services needed to implement dynamic and interactive digital signage installations.

TABS provides content creation and management, displays, integration, installation and project management services as well as financing for solutions ranging from a single screen to the biggest arenas and stadiums. For additional information, please visit business.toshiba.com.

Rachel Cooke

Chief Operating Officer Rachel Cooke Rachel is responsible for business operations including overseeing client services, research events and project management. Prior to joining Brandon Hall Group, Rachel was the Chief Operating Officer Co-founder of AC Growth. Rachel has over 15 years of experience in sales, marketing, business development, and sales performance management. Prior to AC Growth, she held several senior management roles and was on the leadership team at Bersin & Associates, a pioneer analyst firm in e-learning and now industry leading HR and talent Research Company. In her Senior Director role, Rachel developed the strategy and led the commercial execution of the solution provider vertical, and grew the vertical into the company’s largest market segment. In her role as Director of Sales, Rachel developed and led a team of senior account executives focused on acquiring global strategic accounts. Rachel was solely responsible for developing key business relationships with over ninety companies including industry icons, such as: Adidas, Hewlett-Packard, Toyota, Oracle, Starbucks, Avnet, Boeing, Kaiser Permanente, Safeway Inc., Wells Fargo, PricewaterhouseCoopers, Clorox and Affiliated Computer Services. Rachel began her career in the banking, media and hospitality industries. In these industries, Rachel held several key senior management and executive sales positions. Rachel received a BA in social science and interdisciplinary studies with honors from Florida Atlantic University. Rachel continued her postgraduate education by completing a series of executive management education courses from American Management Association.

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