The topic of the latest episode of Brandon Hall Group’s HCMxRadio – available beginning Jan. 12 – is The Culture Equation: How Important is Company Culture?
You may be thinking you’ve heard everything you need to know, but my guest, Dwane Lay, will convince you otherwise. Dwane is the VP of Customer Experience at Dovetail Software and also a former HR leader and practitioner. In addition, he is well known in the HR industry as a thought leader, writer, speaker, and blogger.
Dwane shares what he has been working on at Dovetail Software as well as ideas from his upcoming book on the culture equation. With his background in lean HR and process improvement, Dwane brings a unique approach to his interpretation of what organizational culture is and how leaders and employees can impact that culture.
We talk about culture as an output that leaders cannot sit around a table and define. We discuss ways to be intentional about culture, not prescribed, or manipulative, in order to model behaviors that will produce the type of culture your organization desires. Dwane also shares his ideas on how language, symbols, values, and technology work together to create culture. It’s all about how an individual’s actions impact the whole.
If you’re interested in being intentional and getting voluntary compliance, listen to the show. You’ll get insights on how to create an environment that makes people WANT to support the mission of the organization. This is an empowering approach to running an organization.