Guest: Emily Cates, Head of Zebra Knowledge Center & Global Services Operations, Zebra Technologies
Host: Rachel Cooke, Chief Operating Officer, Brandon Hall Group
In this episode, we discuss the transformation that Zebra Technologies has undergone since the acquisition of Motorola’s Enterprise Business, including the transition from Motorola’s legacy systems while forming new teams, and building out new processes and structures. Emily Cates shared insights on Zebra’s award-winning approach to driving greater performance and return on their learning initiatives.
Emily Cates has over 20 years of experience in the Talent Development field and has been an internal consultant and executive coach to global organizations. Her career spans early to mid-stage start-up companies in the high-tech industry along with Fortune 500. She currently leads professional services and solutions offer management in addition to the Global Knowledge Center at Zebra Technologies. She has responsibility for profitable growth, and employee, partner and customer development. Focused on increasing performance, learning ROI and measurement, Emily leads with a customer-centric approach to ensure successful alignment of learning solutions to business results.
To listen to our interview, you can download the podcast anytime at the HCMx Radio site.