Over the past week, Brandon Hall Group published 15 new resources – 2 new proprietary research resources, 8 award-winning case studies from the 2016 Brandon Hall Group Excellence Awards, 2 webinars, and 3 blogs.
Below we make public some of these resources (click on the links) as a way for non-members to familiarize themselves with our research:
- The Learning/Performance Nexus
- What is New in Onboarding?
- Creating a Corporate University at AlliedBarton
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Here is an overview of research released Oct. 17-23:
New Research Reports
Strategic Measurement: Ensuring Learning has Positive Impact on Performance
This report, based on Brandon Hall Group’s 2016 Learning Measurement Study, discusses learning measurement as an outgrowth of a learning strategy focused on performance as an outcome. The research shows that, despite best intentions, corporate learning is often not measured beyond consumption and course completion and essentially becomes learning for learning’s stake. The report suggests approaches organizations can take to make measurement a strategic endeavor that helps learning have a positive impact on performance.
The Learning/Performance Nexus
If leaders of an organization want the learning function to have an impact on the business, there must be some degree of alignment between the learning strategy and the overall goals of the business. In fact, the two most important learning outcomes for organizations are an improvement in both organizational and individual performance. Despite this, nearly 60% of organizations that responded to Brandon Hall Group’s 2016 Learning Measurement Study said learning is not aligned at all with business goals. This research spotlight looks at how organizations can better link learning to both individual and organizational performance.
2016 Excellence Award-Winning Case Studies
Brandon Hall Group announced its 2016 Excellence Award winners. These case studies, featuring the award-winning organizations, were released for publication:
Creating a Corporate University at AlliedBarton Security
Allied Barton Security Services launched the AlliedBarton|Academy, its version of a corporate university, to standardize onboarding and development training in a way that promoted consistent values, procedures and culture evenly across the organization. Included in the academy are eight role-specific programs and the now standardized GREAT Start onboarding program.
Transforming Workforce Strategy with Learning Technology at Westpac Group
Westpac Group, Australia’s first and oldest bank, transformed its learning function with LearningBank, its new learning technology. LearningBank is a cloud-based solution, delivered and supported by Janison. LearningBank empowers employees to learn anywhere, any time, and to connect with others to learn, teach, and share.
Educating Pediatricians on Second-hand Smoke via Online Training
CEASE California is a clinical effort and evidence-based training program against second-hand smoke exposure for pediatric health care providers on how to approach the parents of children who are smokers. The online, self-paced module developed by Benioff Children’s Hopsital allowed pediatricians to be able to complete and absorb the material at convenient points in the day for them, which allowed minimal interruption in workflow.
‘iBelong’ Onboarding Reduces New-Hire Attrition at Tata
As a global consultancy with an IT focus, Tata Consultancy Services had a primary business need to bring a consistency and standardization to the new-hire onboarding experience irrespective of the new hire’s location or operating business unit. This goal is achieved by the onboarding program called iBelong, a one-year program designed to meet the seven dimensions that determine a positive stakeholder experience.
Guarding Sensitive Information at Lockheed Martin (As a defense contractor, Lockheed Martin is entrusted by customers to protect sensitive information. The prior version of its Sensitive Information and International Trade Compliance course was dated and required a refresh. In designing an updated course, Lockheed Martin decided to create a game environment. As a result of the revised game-based course, the company saw a 15% increase in the number of employees that reported suspicious emails
‘Click with Caution’ Promotes Cyber Security Awareness at TD Bank
Two-thirds of all data breaches in the banking industry start with a successful social-engineering attack on an employee. “Click with Caution,” developed by Canada-based TD Bank in partnership with Eukleia Technologies Group of London, provides the learner with real-life email examples and simulations that they encounter in their inbox and are asked to identify the warning signs.
Dell’s Global New-Hire Training Transformation
Dell had various internal support queues, which were following different new-hire training curriculums. So the Dell GSD Global New Hire Training Transformation Program was started to provide a perfect blend of eLearning and instructor-led training/virtual instructor-led training. This program also delivers a globalized and standardized new-hire training curriculum for the end-user computing solutions organization, currently comprised of more than 8,000 technicians and hundreds of new-hire employees joining globally every day.
Capgemini Creates Awareness of Innovation with ‘DevOps Hackathon’
DevOps is a way of collaborating and industrializing using highly automated approaches to deploy solutions that evolve as fast as the requirements of the business. There was a lack of awareness and understanding of DevOps implications and DevOps-related skills within the Capgemini. The hackathon learning intervention supported the company’s competitiveness priority by creating awareness across the Capgemini organization. This was accomplished via a live competition that demonstrated the potential for velocity, quality, and client intimacy using DevOps.
How to Influence Great Work and Create a Culture of Success
Organizations are realizing that their people drive organizational performance, great work, and culture. An excellent way organizations can attract, engage, and retain the best people is to influence the greatness of their workplace through employee recognition. In this webinar, Daria Friedman, Principal Talent Acquisition Analyst for Brandon Hall Group, explored the link between employee engagement and organizational performance, employee engagement best practices, and the impact of a rewards and recognition technology solution on organizational metrics. Jeff Birk, Manager, Speaking and Training for O.C. Tanner, spoke about understanding the characteristics of a great employee, how appreciating and rewarding talent builds a success-oriented culture, and how organizations should measure the effectiveness of their rewards and recognition program.
What is New in Onboarding?
One of the top organizational priorities for 2016 through 2017 is onboarding. In fact, many organizations think onboarding is so important that they start the process before the first day of work. In this webinar, we explore results from Brandon Hall Group’s 2016 Onboarding Study, including best practices for onboarding among high-performing organizations. Find out about the most effective onboarding practices, areas of improvement for onboarding, duration of onboarding, use of technology, and more.
For Zenefits, 2.0 is More than Just an Upgrade
Zenefits is one of the very few HR technology solution providers that the general public could name, but maybe not for the reasons their leaders would prefer. So, in order to both take back control of its image and to unveil its new platform and service, Zenefits held its first customer conference, the appropriately named Z2, on Oct. 18. Brandon Hall Group Principal Workforce Management Analyst Cliff Stevenson was there, and provides his impressions in this blog.
HCMx Radio 43: Transitioning Learning and Performance at Zebra Technologies
In this episode, we discuss the transformation that Zebra Technologies has undergone since the acquisition of Motorola’s Enterprise Business, including the transition from Motorola’s legacy systems while forming new teams, and building out new processes and structures. Emily Cates shared insights on Zebra’s award-winning approach to driving greater performance and return on their learning initiatives. Read the blog and listen to the podcast here.
Employee Engagement Is Not Enough!
What does it mean to prioritize engagement at your organization? Almost all organizations conduct employee engagement surveys, and I have even seen from Brandon Hall Group’s 2016 Employee Engagement Survey that there is a shift, especially among high-performing organizations (HiPOs), from conducting employee engagement on an annual basis to a quarterly or twice-a-year basis. But it is not enough to just conduct employee engagement surveys, even on a more frequent basis. Read more here.