Human Capital Management Research

Last week Brandon Hall Group published 22 pieces of research – 1 major research study, 13 technology case studies, 2 research launches, 3 responses to member inquiries, 1 webinar, and 2 research-based blogs.

In this blog, we will make public some of these reports (click on the links) as a way for non-members to familiarize themselves with our research:

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Here is an overview of research released the week of July 6-12.

Major Research Reports

Building Better Teams for Professional Services Organizations

This KnowledgeBlast, based on Brandon Hall Group research on team development, leadership development and learning, focuses on fundamental steps that organizations — especially professional services organizations such as consulting and insurance firms — can take to improve teamwork to improve business results.

Technology Reviews from Brandon Hall Group Excellence Awards in Technology

ADP/Sealund

This awards technology review focuses on the HCM certification program developed by ADP and Sealund. ADP is a $12 billion provider of HCM solutions for more than 600,000 businesses worldwide. Sealund is Florida-based, 30 year old custom training provider. This earned the companies a Bronze Award for Best Advance in Gaming and Simulation Technology in the 2014 Technology Awards.

Harrison Assessments

This awards technology review looks at the tools offered by Harrison Assessments. This 25-year-old solution provider supports two million learners in 70 countries. This earned Harrison Assessments a Bronze Award for Best Advance in Candidate Assessment Technology in the 2014 Technology Awards.

North American Veterinary Community

This awards technology review focuses on the VetFolio product developed by the North American Veterinary Community (NAVC). The $12 million organization serves members of the veterinary community in more than 70 countries. This earned NAVC a Silver Award for Best Advance in Unique Learning Technology in the 2014 Technology Awards.

OnPoint Digital

This awards technology review looks at the CellCast solution from OnPoint Digital. This $4 million provider is based in Savannah, Georgia, and supports more than 1.1 million learners worldwide. This earned OnPoint a Gold Award for Best Advance in Mobile Sales Enablement and Performance Tools in the 2014 Technology Awards.

Qualcomm

This awards technology review focuses on the Employee AppStore developed by Qualcomm. The wireless provider employs 30,000 staff in 40 countries worldwide. This earned Qualcomm a Gold Award for Best Advance in Mobile Learning Technology in the 2014 Technology Awards.

Growth Engineering

This awards technology review offers a look at Tech Data Academy from Growth Engineering. This UK-based provider has offices in the UK, US, Europe, and India and has supported the learning industry for more than 10 years. This earned Growth Engineering a Bronze Award for Best Advance in Learning Management Technology for Compliance Training in the 2014 Technology Awards.

Achievers

This awards technology review offers insights into the tools offered by Achievers. This provider is based in San Francisco and supports 200+ customers in more than 110 countries worldwide. This earned Achievers a Gold Award for Best Advance in Rewards and Recognition Technology in the 2014 Technology Awards.

Ancile

This awards technology review focuses on uPerform from Ancile. The solution provider is based in Maryland, has staff in the UK, Germany, Japan, Singapore, and Australia, and supports more than 4,400 customers globally. This earned Ancile a Silver Award for Best Advance in Mobile Learning Technology in the 2014 Technology Awards.

HealthcareSource

This awards technology review focuses on the capabilities of HealthcareSource Recruit Suite. The Massachusetts-based provider is a $40 million company supporting 2,300 healthcare organizations across the US. This earned HealthcareSource a Bronze Award for Best Advance in Talent Acquisition Technology in the 2014 Technology Awards.

Blatant Media

This awards technology review focuses on the mobile capabilities of Blatant Media’s Absorb LMS platform. The Canada-based, $9 million provider supports more than 1,200 companies worldwide. This earned Blatant Media a Silver Award for Best Advance in Mobile Learning Technology in the 2014 Technology Awards.

DFS     

This awards technology review focuses on the Origin Konnect tool developed by DFS. The 14,000-employee company is based in Singapore. This earned DFS a Bronze Award for Best Advance in Social Learning Technology in the 2014 Technology Awards.

Harvard Business Publishing

This awards technology review looks at the ManageMentor leadership development solution from Harvard Business Publishing. The Massachusetts-based provider has a worldwide presence and has been creating leadership development solutions for more than 20 years. This earned Harvard Business Publishing a Silver Award for Best Advance in Performance Support Technology in the 2014 Technology Awards.

Mutual Force

This awards technology review focuses on the Pulse product developed by Mutual Force. The $1.2 million software company supports Kaiser Permanente and the American Neurological Association. This earned Mutual Force a Silver Award for Best Advance in Unique Talent Management Technology in the 2014 Technology Awards.

Research Launches

Brandon Hall Group invites you to participate in our annual online Learning & Development Strategy Survey. Your survey responses are critical in helping gain insight into how organizations develop, implement and measure their L&D strategies. We encourage participation from any and all potential respondents, as we are looking to compare results by region, organization size, and industry.

Our survey on video for learning is still open. If you have any interest or insight into that topic, please feel free to take this survey as well.

Questions from Members

One great benefit of Brandon Hall Group members is the ability to ask questions of our HCM analyst team and get quick answers, usually within 24 hours. The questions answered this week included:

  • Is there any research or are there any statistics on how the delivery of training has changed in the last 5-10 years?
  • Do we know the average percent of training spend allocated to L&D staff payroll vs. on program development/external training delivery for 2015? I can’t find this in the ATD State of the Industry report.
  • How does an L&D organization effectively prepare performers to leverage an EPSS as their first and most valuable resource without becoming frustrated and falling into old habits? I’m looking for tips to facilitate behavioral change.

Webinars

Are You Ready for the Future of Learning?

This webinar, featuring Brandon Hall Group COO Rachel Cooke and Cross Knowledge Chief Innovation Officer Steve Fiehl, covers emerging trends that will have a significant effect on the future of learning.

Research-based Blogs

Internal Trust in the Talent Acquisition Process

When poor performers stick around long term, we often want to look at the performance management process as the culprit. However, what if a lack of faith in the talent acquisition process is the true driver for not replacing poor employees? Ben Eubanks explores this topic and how to remedy the situation.

Three Quick Fixes for the Candidate Experience Problem

Are you treating your job candidates as if they are your most valuable customers? If the answer is no, you are not alone. In Brandon Hall Group’s latest talent acquisition research, nearly 50% of organizations plan to increase their investment in the candidate experience in the next 12 months. Madeline Laurano looks at how to get some quick wins when it comes to the candidate experience.

Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company's growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company's global expansion, Mike led all sales operations worldwide. During Mike's tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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