Brandon Hall Group Research Published Jan. 11-17

In the past week, Brandon Hall Group published 10 pieces of research – 1 new proprietary research report, 6 award-winning case studies, 1 answer to a question from a Brandon Hall Group member, and 2 research-based blogs.

In this blog, we will make public some of these reports (click on the links) as a way for non-members to familiarize themselves with our research:

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Here is an overview of research released Jan. 11-17:

New Research Report

Top Findings: 2016 State of Talent Management Study

This report provides a high-level overview of the results of Brandon Hall Group’s 2016 State of Talent Management Study. It provides 5 findings and suggested actions to improve talent management performance this year.

Award-winning Case Studies

These case studies – winners of 2015 Brandon Hall Group Excellence Awards – were released for publication this week:

Leadership Excellence Acceleration Program (LEAP) for SAP Women

This awards case study focuses on SAP’s Leadership Excellence Acceleration Program (LEAP), a rich, 18‐month development journey for women with the potential and desire to move into new or more senior people management roles. The initiative earned a Gold Award for Best Unique or Innovative Leadership Development Program in the 2015 Brandon Hall Group Excellence Awards.

Outsourcing to Improve Tuition Assistance Administration at Boeing

This awards case study focuses on Boeing’s effort to modernize and improve its tuition assistance program, which serves 168,000 employees and was plagued by outmoded technology. Boeing outsourced to GP strategies, which led to increased program participation while reducing costs by 11% over one year and also realizing a 12% increase in the customer satisfaction index. This initiative won a Gold Award for Best Advance in Benefits and Administration Strategy in the 2015 Brandon Hall Group Excellence Awards.

Leadership Development at Tata Consultancy Services

This case study highlights the leadership development program, Ascent, developed by Tata Consultancy Services. TCS is a $15 billion, Mumbai-based IT, consulting, and business services firm. The program instills a set of core competencies for leaders and equips managers with the skills they need to succeed. This earned Tata a Gold Award for Best Unique or Innovative Leadership Development Program in the 2015 Excellence Awards.

Managing a Business-Focused Learning Function at Siemens

Through acquisitions and growth, Siemens created the Global Product Education team as a way to support the organization’s learning product knowledge needs. With a mission to provide innovative solutions for global education, the Siemens GPE team knows how to align its services with the needs of the business and stakeholders. The learning team is proving its value to the organization through cost reductions and time savings on multiple projects, with one initiative saving the organization a projected amount of $700,000 per year. This earned Siemens a Silver Award for Best Learning Team in the 2015 Excellence Awards.

Creating a Clear Path to Development at AB Sciex

This awards case study showcases efforts by life sciences company AB Sciex to create and implement a well‐designed competency model to serve as a strategic
foundation to communicate corporate priorities and values to all employees. The initiative earned a Bronze Award for Competency Management in the 2015 Brandon Hall Group Excellence Awards.

How US Government Organizations Use Enterprise Learning Technology

Even government institutions need to track, manage, and direct learning, and this case study explores how the US Department of Agriculture uses Skillsoft to train its employees. Critical USDA-wide workforce development initiatives are addressed through delivery of Skillsoft course, book and video solutions to USDA’s geographically dispersed employees. USDA has shown a cost avoidance of $74 million in the last three years alone. This earned the organization a Bronze Award for Best Learning Technology Implementation in the 2015 Excellence Awards.

Answers to Questions from Members

One great benefit to Brandon Hall Group members is the ability to ask questions of our HCM analyst team and get quick answers, usually within 24 hours. The questions answered this week included:

  • Can you provide case studies of professional services organizations that have introduced badging? I am looking for something showing the benefits.

Research-based Blogs

Consumer Trends and HCM Technology Selection

When Brandon Hall Group asked global participants in our recent Employment Value Proposition survey whether their HR technology makes life easier by providing access to relevant information to help employees manage their career, the response was a dismal 13%. About one in 10 companies believes HR technology is truly making life easier for employees, and that is a problem, because employees have high expectations for the technology they use. In this blog post, Ben Eubanks discusses some of the trends affecting technology choices and expectations in the workplace.

HCMx Radio: Building a Competency Model

The first episode of HCMx Radio for 2016 kicks off with a discussion around building a competency model to serve as a foundation for organizational success. Featuring Ann Hackett, Executive Director of Learning and Development from DineEquity, the conversation covers a sensible method for developing a competency model that is concise and easy to deploy, yet still comprehensive and scientifically based to offer a credible platform to drive development and results aligned to business performance goals.

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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