Last week, Brandon Hall Group published 8 new resources – 1 new proprietary research resources, 5 award-winning case studies from the 2016 Brandon Hall Group Excellence Awards, 1 webinar, and 1 HCMx Radio show.
Below we make public some of these resources (click on the links) as a way for non-members to familiarize themselves with our research:
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Here is an overview of research released Dec. 12-18:
Structure of the Learning Organization, 2016-17
This KnowledgeGraphic, based on Brandon Hall Group’s 2016-17 Training Benchmarking Study, looks at how learning organizations are structured in small, mid-size, and enterprise organizations. The research shows that learning becomes more decentralized as organizations get larger. This report also shows the number of professionals in various roles based on organization size, and the level of use of in-house and third-party trainers and content providers.
2016 Excellence Award-Winning Case Studies
Brandon Hall Group announced its 2016 Excellence Award winners. These case studies, featuring the award-winning organizations, were released for publication:
Reducing Errors with Learning Nuggets at Sun Life Financial
To address operational errors at Sun Life Financial (SLF), microlearning (known as learning nuggets) was introduced across all lines of business by the Quality team in mid-2014 as an answer to information overload. Learning Nuggets are meant to target specific information to ensure that a person’s time is used efficiently. SLF presents its business partners with not only their error rates, but also the correlation between the learning nugget and the decrease in errors. It is also able to pinpoint individuals that have not viewed the learning nugget, and are still making the error. In addition, with each percentage decrease in error, it can quantify the time saved by each line of business, and how this same time can now be used to increase efficiency and productivity that are key components of organizational goals.
Selling Innovation at SAP
SAP, a previous Brandon Hall Group Excellence Award winner for its Challenger sales programs, has taken a new step and established the Innovation Sales Program— an enablement program that demonstrates why SAP is the preferred partner for innovation and how SAP can guide customers in their transformation journey toward becoming digital businesses. As was the case with the Challenger sales program, SAP has created a holistic program targeting both sales managers and their sales reps. The program has had a positive impact on sales revenue growth, pipeline growth and deal size.
CaixaBank Builds a Rich Community of Internal Trainers
This case study details the efforts of CaixaBank to continually develop and nurture its team of more than 1,000 internal trainers that delivers the Spanish bank’s extensive training program for customer-facing bank employees. The bank invests heavily in the internal training team — not only to give trainers the necessary skills, but to build a rich culture that carries over into the way the trainers develop employees, and then how employees treat customers. This approach to training was driven by the need to train more than 10,000 employees over the last few years through mergers.
‘Spaced Learning’ Drives Knowledge Retention at Maruti Suzuki
Maruti Suzuki India Limited is the leading manufacturer of passenger vehicles in India and employs over 15,000 people. To meet the challenge of training this huge workforce and to develop a new learning culture in the organization, the company started a continuous learning initiative combining digital and ILT training material – the Maruti Suzuki Training Academy. However, retention of information proved to be insufficient. So MSIL partnered with G-Cube to create a Spaced Learning Program to re-enforce classroom and eLearning efforts through a wide variety of learning modalities, including animated videos, games and scenarios.
SAP’s Corporate Audit Talent Rotation Pool
SAP’s Corporate Audit team is often seen as “cops” for the organization. The team wanted to be seen as more of that and wanted to be a source of talent for the entire operation. Corporate Audit developed a talent rotation pool, a 2-year program to rotate high-potential talent into different parts of the business. This was an effort for Corporate Audit to retain talent, extend business knowledge, and create greater engagement and improved morale within SAP corporate.
Research Spotlight: The Essentials of Effective Leadership Development
Each year, Leadership Development sits atop the list of Human Capital Management priorities – and disappointments. Less than 40% of organizations participating in Brandon Hall Group’s 2016 Leadership Development research say their LD programs are effective, even while they plan to invest more time and money in 2017.
How Organizations Can Build Up All Leaders Equally
In this episode, Amy Bladen Shatto, Global Head of Leadership Development at Avanade, and Jessica Brookes, Global Lead for Inclusion and Diversity and Corporate Citizenship at Avanade, offer great examples of the initiatives they have implemented to drive cultural change and equality in their organization.