LEO Learning and Shell Win Award for Best Advance in Onboarding Technology

LEO Learning and Shell’s onboarding program has reduced overall training time for the learner from 24 hours to just seven.

Atlanta, Georgia – 11 December 2019 – LEO Learning, the market leader in innovative digital learning solutions, has won a Brandon Hall “Excellence in Technology” award for Best Advance in Onboarding Technology (Bronze) for its work with Shell.

The winning onboarding entry—Think, Talk, Act Customer (TTAC)—is a gamified onboarding experience that uses retro gaming design imagery to create a learning environment that:

  • is fun and engaging for Shell’s new starters
  • uses microlearning content to support the organization’s wider “flipped classroom” approach to blended learning
  • is a safe space for employees to practice realistic customer interactions.

This is TTAC’s second award, having won the DevLearn DemoFest ‘Best Onboarding/Employee Orientation Solution’ in November 2019. Judges at both awards noted that, by digitizing face-to-face training modules, the program has reduced overall training time for the learner from 24 hours to just seven.

“We couldn’t be prouder of Think, Talk, Act Customer and the way this fun, engaging onboarding program is helping Shell achieve its learning and business goals, while also providing valuable content for the organization’s new joiners,” said Andrew Joly, Director of Strategic Design at LEO Learning.

“The project fulfilled its goal to unlock time liberation from activities in the coaching community by automating and digitizing onboarding of the customer interaction aspect of the role by offering a modern, digital and enhanced employee experience. It also enabled the new joiners to be up to speed as soon as possible with the flexibility and accessibility of the design,” said Özlen Cili, Global Learning Advisor, Customer Operations, Shell.

A panel of veteran, independent senior industry experts, and Brandon Hall Group senior analysts and executives evaluated the entries based upon the following criteria:

  • Product: What was the product’s breakthrough innovation?
  • Unique differentiators: What makes the product unique and how does it differ from any competing products?
  • Value proposition: What problem does the product solve and/or what need does this product address?
  • Measurable results: What are the benefits customers can expect to experience as a result of using this product?

“Winners of Excellence in Technology Awards are at the forefront of technology innovation. Our program evaluates not just the solution itself, but the benefit to the human capital management function, the business and the customer. That is the ultimate differentiator—whether the technology has a positive business impact. Technology Award winners pass that test with flying colors,” said Rachel Cooke, Chief Operating Officer of Brandon Hall Group and head of the awards program.

The full list of Brandon Hall “Excellence in Technology” awards winners 2019 is here.

Click here for examples of LEO’s award-winning learning games and gamification programs for Godiva and LOMA.

 

About LEO Learning

LEO Learning believes that technology-enabled learning innovation has the power to deliver transformational results. Our purpose is to help clients deploy learning technology to deliver outcomes precisely aligned to their business goals. Backed by more than 30 years of experience, we design engaging learning architectures that fit seamlessly into businesses and improve performance throughout the entire organization.

LEO Learning has the deep understanding of learning design and technology, and pioneering creative approach, necessary to drive learning transformation.

LEO Learning’s expanding global customer base includes organizations such as the NHS, Civil Service Learning, Jaguar Land Rover, Visa, Volvo, Suncorp, Fidelity, Virgin Atlantic, Novartis, Godiva, Volkswagen, Dunhill, KPMG, Roche, and Mars.

LEO Learning is part of Learning Technologies Group plc’s award-winning group of specialist learning technology businesses.

For more, visit leolearning.com.

 

About Brandon Hall Group, Inc.

With more than 10,000 clients globally and 20 years of delivering world-class research and advisory services, Brandon Hall Group is the most well-known and established research organization in the performance improvement industry. We conduct research that drives performance, and provides strategic insights for executives and practitioners responsible for growth and business results.

Brandon Hall Group has an extensive repository of thought leadership, research and expertise in Learning and Development, Talent Management, Leadership Development, Talent Acquisition and Human Resources. At the core of our offerings is a Membership Program that Empowers Excellence Through Content, Collaboration and Community. Our members have access to research that helps them make the right decisions about people, processes, and systems, combined with research-powered advisory services customized to their needs.

For more, visit brandonhall.com.

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Mike Cooke

Chief Executive Officer of Brandon Hall Group Mike Cooke Prior to joining Brandon Hall Group, Mike Cooke was the Chief Executive Officer and co-founder of AC Growth. Mike held leadership and executive positions for the majority of his career, at which he was responsible for steering sales and marketing teams to drive results and profitability. His background includes more than 15 years of experience in sales, marketing, management, and operations in the research, consulting, software and technology industries. Mike has extensive experience in sales, marketing and management having worked for several early high-growth emerging businesses and has implemented technology systems to support various critical sales, finance, marketing and client service functions. He is especially skilled in organizing the sales and service strategy to fully support a company’s growth strategy. The concept of growth was an absolute to Mike and a motivator in starting AC Growth, in order to help organizations achieve research driven results. Most recently, Mike was the VP and General Manager of Field Operations at Bersin & Associates, a global analyst and consulting services firm focused on all areas of enterprise learning, talent management and talent acquisition. Tasked with leading the company’s global expansion, Mike led all sales operations worldwide. During Mike’s tenure, the company has grown into a multi-national firm, conducting business in over 45 countries with over 4,500 multi-national organizations. Mike started his career at MicroVideo Learning Systems in 1992, eventually holding a senior management position and leading all corporate sales before founding Dynamic Minds. Mike was CEO and Co-Founder of Dynamic Minds, a custom developer of software programs, working with clients like Goldman Sachs, Prentice Hall, McGraw Hill and Merrill Lynch. Also, Mike worked for Oddcast, a leading provider of customer experience and marketing solutions, where he held a senior management position leading the company into new markets across various industries. Mike also serves on the Advisory Board for Carbon Solutions America, an independent sustainability consulting and carbon management firm that specializes in the design and implementation of greenhouse reduction and sustainability plans as well as managing the generation of carbon and renewal energy and energy efficiency credits. Mike attended University of Phoenix, studying Business Administration and Finance. He has also completed executive training at the Chicago Graduate School of Business in Chicago, IL.

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